We loved our experience at Brooke and Bre as my daughter chose the most gorgeous dress for her special day. Amy, our Sales consultant, was so fun and helped choose the best dresses for our girl. She made my daughter feel beautiful❤️ We were never pressured. There were lots of styles to choose from. Our budget wasn’t busted. We had a great memorable fun day! They even kept the doors open for us after the 4:00 closing time and allowed her to retry the dress to make double sure. We HIGHLY recommend this place for your girls special day!!!
Originally had a great time trying on dresses to find “the one”. Amy is a true hype girl and knows how to make you feel gorgeous!!! After picking up my dress, I had an issue with the way it fit. In a panic, stressed, and being extremely hard on myself I needed help. Instead of asking for help, I left a horrible review like a Bridezilla and took it out on this wonderful shop. I honestly had no issue with the owner or Amy or the shop at all. I completely regret and feel ashamed the way I vented. The owner Shelly, and Amy are truly so forgiving (God bless them) and helpful after coming in seeking guidance on what to do. They are knowledgeable about their products and I’m in love their set up at the new location!! I would recommend this shop because I can guarantee they will have what is perfect for you and your dream day!!
Sweet people! Great nice and clean environment, great selection of dresses and great customer service! If youre in need of a prom dress, wedding dress or tux, defiantly check them out!
This GEM is a MUST for brides! The experience my friend and I had looking for her wedding dress was effortless! The ladies took such great care of us, we really had a blast during her appointment!I wish I had known about this place when I got married!Thank you ladies for making us feel welcome and like family!And the mimosas were perfect!
I loved it here! I was comfortable and they were very helpful. Good, clean dressing rooms with a big stage mirror. The dresses were gorgeous, high quality, and affordable. I actually had a hard time choosing between which one was the best. I would definitely come here to get you prom dress and I also saw some beautiful wedding dresses in the store as well. Overall great store and amazing costumer service!!
This whole team of ladies is amazing. I just bought my wedding dress here. Not only are the dresses beautiful but I love that I love the people and place I got it from! It makes the whole experience just really special and rememberable. Amy, my consultant, was awesome and made it so much fun. I couldn’t have asked for better for my wedding dress shopping experience! I would highly recommend this shop to anyone!
I found My dream wedding dress here!!! All with the help of their store Manager!!!! Amy Hennessy! She is amazing and so sweet! Her customer service is 10/10.She’s also the best wedding coordinator out there. ;) I couldn’t have done it without her. Go see Amy at Brooke and Bre!
I brought my friend in to look for a plus size wedding gown. Seamstress Carmen was extremely caring, kind, and helpful. She would bring a dress in and show us how it could be altered in a way that would work. She truly went out of her way to listen and understand the concerns of the bride-to-be and make her feel at ease. We were impressed with the amount of time and effort Carmen put into helping us.
Brooke & Bre Bridal exceeded my expectations! Maddie & Amy were so sweet & helpful.If you are looking for that perfect dress, go check them out!! They have multiple options to choose from.
I bought my wedding dress here and everyone was very helpful and friendly! I would definitely recommend!
We had an awesome experience at Brooke and Bre Bridal! Our consultant, Shelly, along with other staff members and owners were amazing! Everyone was very friendly, professional, helpful, and extremely accommodating! They worked with us well past their closing time on a Saturday without hesitation to help us on our mission for THE perfect dress. The customer service was excellent! They can make just about anything happen to ensure that your vision and dream dress come to life! They offered a wide variety of dresses and other bridal accessories, along with bridesmaid dresses. The shop itself was extremely clean and very well organized. The staff took extra precautions due to COVID-19 and went above and beyond to make us, and all other clients in the store, feel comfortable and safe. I would highly recommend this store to any bride looking for her dress or bridesmaid dresses. I am very thankful for everything Brooke and Bre Bridal has done for me and my entourage!
Had THE best experience here! I had tried a few different bridal shops before coming here, and I wish this had been my first stop! Courtney and Abby were very sweet and professional. They were attentive to me and just made me feel absolutely beautiful. It was a flawless appointment! I said YES to my perfect dress for our big day!Highly recommend Brooke & Bre!
Wonderful experience! The staff went above and beyond to help me find the perfect gown for my wedding. I highly recommend anyone looking for that “perfect “ gown for all occasions to visit Brooke and Bre Bridal for personalized service, knowledgeable and a flair for fashion! Thank you for making our day perfect! Shana
One of the hardest working and God fearing families in Tyler! Shelly is always willing to help and provide the most hospitable experiences. My coworkers needed help with a quince dress and decided to try Brooke and Bre Bridal shop instead of the usual places they’d go, later on they told me how welcoming Shelly and her staff are! Never made them feel like outsiders!
This place is so unprofessional and RUDE. I have never left a review at any store or restaurant even though I’ve had bad experiences.. I’ve never felt more disrespected by a personal owned store. You would think owning your own business you would treat customers with perfect service but no this was far from that. The owner was snooty and didn’t greet us with a smile the minute we walked in the door and that is not how you should treat someone choosing your store that you OWN to purchase bridesmaid dresses from YOU. I can’t believe we even wasted our money on such terrible customer service and disrespect. You would think owning a wedding/prom/special occasion dress shop that the owners and workers would be happy, excited and positive for you because this is such a special and fun time for you. I’m glad I didn’t buy my wedding dress here but I feel so bad that my sisters and bestfriend had to feel belittled for shopping here. The OWNER made fun of my sister because she ordered the wrong size (size 0 when she measured a 4) she told my sister “girl you must’ve gained some weight since last time” are you kidding me?!! Who says that?? An OWNER?? There are other remarks the lady said and the inconvenience she brought onto us with our whole dress shopping experience. But I would never want a bride to have to go through the way we were treated ON TOP of already being stressed out about her big day. Very unprofessional, rude, snobby and TERRIBLE ATTITUDE AND CUSTOMER SERVICE.
The ladies here are so amazing and so helpful, I’m 32 weeks pregnant and finding something to fit was a challenge, they were uplifting and made me feel like a beautiful bride!!!! Definitely recommend!
Employees were super nice and made it super easy to find my perfect dress!
This place is the absolute best! The best staff and awesome service. So many dresses to choose from to find the right one. Brooke and Bre’s staff Are knowledgable and really know how to take care of you to find exactly what you are looking for.
Brooke and Bre Bridal and Prom is amazing! After going to Davids Bridal I figured I would have to go to Dallas to find a unique wedding dress, but not the case. I found the perfect dress my first time there. Everything about B&B is great; the showroom, the fitting rooms, the staff, the selection. My bridesmaids also easily found their dresses!
Brooke & Bre is the cutest shop! They have great customer service and were willing to help me find THE perfect dress!! I purchased my wedding dress from them and have gotten sooo many compliments on the dress! They have many options and great prices!
The alterations on my dress were perfect and the helpfulness of the staff was refreshing. I felt very special and I loved my dress. Thanks so much!
Absolutely thankful for them, I had a horrible experience searching for my perfect dress (even went all the way to Austin). I messaged Brooke and Bre, told her all my frustrations in trying to find this one dress. They ordered the sample dress, got it in within a week, let me come in early for my appointment and boom! I have now ordered my dream dress 😍
They were so helpful and wonderful helping my sister to find her perfect dress!!! They were wonderful to us and took such good care of my sister! Her dress is perfect and the price wasnt bad either!! I very highly recommend this shop to any bride, brides maid, flower girl, or for your prom dress!!! Absolutely loved them!!!
These people told us OVER THE PHONE that they would be in the store until 3:15 so that we could pick up a suit for a wedding my brother is in. Their hours say they’re open until 5 PM on the door as well as in their voicemail, but nevermind that. We show up at 2:45 and the store is EMPTY. We drove 2 hours to be there, which is why we called in the first place. Very, very unhappy with their customer service. Don’t waste your time.
My overall experience from this shop was extremely unprofessional on the owner & employees part. From the minute we walked in the atmosphere was judgmental, which should’ve been a sign to take our business elsewhere. I have never felt more disrespected or belittled by a place in my life. Shopping for a bridesmaids dress should be a very fun and exciting experience and that is NOT at all what we received. From picking out the dresses to ordering them there was a strong sense of un-organization with how they conduct their business. We came in 5 months before the wedding, which I will admit was probably poor planning on our part, although none of the employees informed us this would be an issue with ordering the dresses to receive them on time. When they did arrive it was a month before the wedding date, and 2 of the 3 dresses we ordered were the wrong size that was measured on the purchased date. When they didn’t fit the lady helping us went on to make very unprofessional and extremely rude remarks toward us when it was clearly their fault the dresses didnt fit. They blamed us for the dresses being “unable to be altered on time” and even tried to get us to pay a fee to rush the alterations. Which was not ever told to us before hand as a “what if” situation. Absolutely ridiculous if I say so myself. At the end of the day we got the dresses altered without paying the extra fee, but both dresses were still on the tighter side and one had a tear down the side bust area. Overall, when considering where you should get any dress from this shop I suggest going elsewhere.
The best and nicest service youll every find 🥰
This is the place to come get your wedding dress!! I Loved my dress! Mrs Shelly and her staff were amazing and entertaining and I enjoyed every minute there finding my perfect dress! I highly recommend Brook And Bre Bridal And Prom Boutique!
Did not have a great experience shopping here. The girl didnt help me in/out of my dress so I had to call my mom in to help me. In my opinion, that makes a HUGE difference when wedding dress shopping. So I cut my appointment short and ended up leaving because I was tired of having to do all the leg-work with the dresses. The ladies were super sweet, just not as helpful as I was hoping!
LOVE the atmosphere and the people. Its so friendly and cozy. They have a great selection of affordable dresses and the workers are so helpful and kind. I got my wedding dress and veil here and Im so happy with everything I got. 10/10
Cathy was amazing! She made me feel so comfortable and so beautiful in every dress I tried. Especially, when I found the one! 😍
Awesome experience! I planned my wedding in 7 months! I knew exactly what dress I wanted the the ladies at Brooke and Bre Bridal took care of me. They were very patient and catered to my every need. I even had alterations done by their recommended seamstress in a timely manner! Would DEFINITELY recommend to any and EVERY bride! Wedding dress shopping made fun and easy!
Very kind staff and very friendly team! They helped me find the dress of my dreams and made me feel very comfortable. I would recommend 100/10!
I loved the customer service And the whole experience overall! I tried on 6 wedding dresses till I found MY dress! Would totally recommend shopping here ❤️
Best wedding dress shopping experience! 10 out of 10 love and recommend! I found my dress and it is gorgeous and they are so sweet and helpful and made me feel like a bride. So glad I came to their store to find my perfect dress😍
They are the absolute best! Great company to be around for looking for your perfect wedding dress and Prom dresses! I definitely recommend coming to see them.
Fantastic service and great suggestions!Loved the personal attention and so many options
From the moment I got engaged I knew exactly who I’d be going to for my dress! Brooke & Bre bridal makes you feel so special and like family when shopping for your special day! They’ve been so helpful from finding the right dress to matching bridesmaids dresses and flower girl dresses and even the tuxes! I highly recommend them!
They have beautiful dress for girls and tux for the guys
I had a wonderful experience picking out my dress. They were very helpful and attended to my every need. I definitely recommend buying a wedding dress here!
The owner is amazing; she is always there to help with questions and concerns. The shop is welcoming and the staff is friendly. With the current situation - I encourage you to shop local and help local businesses.
The moment I walked in the with my bridesmaids, they were EXTREMELY accommodating! They gave us drinks and snacks. We got to pick out wedding dresses and they did with us. I found MY wedding dress after only trying on 3 others and they gave me a discount that could make you cry and was within my budget. I didnt like the bridesmaids colors and the SWEET and PRECIOUS owner is going to work with me to get the colors changed. If yall live in this area, have them be your first choice. They are incredible and I wouldnt trade the experience for anything.
They were like straight out of the fairy tale for me. I met them at the bridal expo, and being an older bride, I had low expectations. I imagined Cinderella ball gowns that would make me feel like a marshmallow floating down the aisle. But I went in because I really liked the ladies. And they proved me so wrong. I tried on two dresses. The second one was it. I’ve never loved a dress more or enjoyed a day more. I’m so thankful.
The ladies were really sweet and helpful. They helped my daughter find the perfect wedding dress for a great price
Best experience I could have ever asked for in selecting my wedding dress!!! The ladies at Brooke and Brie Bridal are friendly and helpful providing the best looks for the your wedding or special event. This was such a beautiful experience for me and Mom. I would recommend this anyone who needs classy evening wear. If I could have rated higher I would!!!
I went in yesterday for my first experience at buying a wedding dress. It was an experience every bride should feel. These women made me feel like I was the only thing in the world that mattered. They listened and helped me with every detail that mattered to me. They were gracious hostesses to my loved ones that came to help me out. They took their time and didnt rush through any of the experience. They were helpful but not at all pushy. Definitely one of the best memories Ill have of my wedding journey.
There are so many beautiful dresses here! I found my dress today with the help of Brenda and the rest of the staff. They all kept checking on me and even when things got a little overwhelming, they knew just how to help! They offered mimosas, brownies, and even added temporary fabric to help me feel more comfortable in the dress I loved. I highly recommend Brooke and Bre Boutique!
I HIGHLY recommend this place. They are some of the nicest people I’ve met since moving to Texas!! From beginning to pickup of my daughters dress they made it seen effortless!
The ladies at Brooke & Bre Bridal and Prom are so sweet! This was my first time wedding dress shopping and they made my experience so great. These dresses were beautiful and very reasonably priced! If you are a first time wedding dress buyer or if you are in the Tyler, TX area I highly recommend visiting this boutique, the ladies make you feel so comfortable!
These ladies are absolutely phenomenal! Love love love them! Theyre selection is amazing also.
Fantastic customer service !!! I called to see if they had any dresses similar to one I had found somewhere else. They asked me to text them and photo and they texted me back things they had that might work. Hard to find that kind of service these days. I was shopping on the same rack and still received top notch service! Bought my dress from them and can’t wait wear it on the beach in November !! Thanks again ladies !!!
I went in with my 2 teenage daughters shopping for prom dresses and these ladies worked until my girls found the perfect dresses. They made dress shopping simple and painless!! I have bought 3 dresses here and I will definitely be returning!
The owner and Gyna were the best! So sweet and helpful. Thank y’all for everything!! Truly, your favorite bride 😉 (also love the mimosas)
Very sweet ladies!!!! ❤️
I had a wonderful experience with Brooke and Bre Bridal! They helped me fine the perfect dress and they worked amazingly with me on paying for my dress. They were always so kinda and attentive when ever I went into the shop. I would recommend them to anyone! If you are looking for amazing dresses even for plus size brides like myself then Brooke and Bre is definitely for you!
Brooke & Bre has the best wedding dresses (and the dresses are made from the best fabrics!) I would know-I am a seamstress! I never cease to be impressed by the knowledge, caring attention, and professionalism they display. They go out if their way to make their customers comfortable
They provide very kind and personal service. They have lots of beautiful nice bridal & prom dresses for your big day to pick from & tuxedos, too for the guys. Also, they have lots of accessories to pick from to wear & some gifts to buy for your special wedding day.
The ladies are so sweet & helpful! The dresses are absolutely breath taking!! I will highly recommend them to all my friends getting married or looking for a prom dress!! I said yes to the dress!!
My daughter found her wedding dress here!! The ladies are extremely sweet and helpful. We had a great shopping experience with them and would recommend them to everyone we know.
This boutique is amazing and I will recommend it to anyone looking for a wedding dress!! I received nothing but the best service while I was there. Thank you so much for everything you all did and for helping me pick out the perfect wedding dress for my big day!!
My daughter was looking for a Bohemian Wedding dress. Found the sight, asked if they had anything (not to mention this was 1 am), and they responded back to have her come by the next day at 1:05 am. The first dress they had selected was Her Dress, barefoot and all.Thank you for making this simple for a Momma.
Bought my wedding dress here and I could not be happier. Shelly was so helpful and friendly. I highly recommend this bridal boutique. Wonderful experience from start to finish!
Wow!!!!!! Absolutely the best place to go for a dress! The staff is so awesome they truly care what they are doing! Hayley made the experience fun & comforting... I left another shop in tears after the way they made me feel stop here with no hope but I found my dress!
We had a great experience here. We love to support local businesses and we did not regret coming here. My daughter found the perfect prom dress!!
Wow!! And not in a good way. So I made an appointment for 6 girls to find dresses for a quinceanera. Never once did she mention to me that they didnt sell any. So like 10 minutes into the appointment she told the dads that they needed to wait outside. Then she pulled 3 dresses for the girls to try, hung them in a room and left I didnt see her again for the next 15 minutes. I dont know where she went but no one else helped us after that. So I took my crew and money elsewhere. Looking at the reviews I see a pattern. I would advise anyone of the Hispanic origin take your business elsewhere.
First time shopping for wedding dresses and the ladies there were fantastic! They helped me find a style I love and in my budget!! Would definitely recommend if you’re trying to find your perfect dress!
Best prom and bridal shop I’ve ever been to. Bought my wedding dress here and my sister bought her senior prom dress. Outstanding customer service. And love love the owner ❤️
Made my bridal party feel very welcomed. They have a large selection of bridal gowns which I found my perfect bridal dress. We also ordered bridesmaids which are reasonable on pricing. And we rented tuxedos for the guys too. Made my bridal experience the best!!!
This is the best locally owned bridal and prom shop! These ladies are always friendly and very helpful! They make finding your dream wedding dress so relaxing and fun. We had an appointment and they had a staging area ready and waiting when we arrived. I needed to order extra lace and buttons and they handled all of it for me.
This place is amazing! When you go speak with Cathy she is the BEST. All of the dresses she found for me were beautiful and she helped me find the perfect dress! 10/10 would definitely recommend!
Sheri, Shelly and Rachel were so helpful. We came to Brooke and Bre first then visited 6 other stores before returning to pick one of our original first three picks. My daughter is going to be gorgeous!
The girls helping us try on dresses were fabulous but when I went to pay I explained to the lady that several jewels were missing and some were hanging off. I asked if I could order that exact dress new. She said no maybe we could find the beads on the floor and she could knock off $20. Are you kidding me? She wanted me to pay $459 for a dress that had noticeably missing jewels and some of the other jewels were hanging off. If I pay that much for a dress it better be in mint condition. I expect it to be new and not told maybe we can find the jewels on the floor. I will never go back. You should have dresses on the floor for people to try on but should be able to order your own new one.
Absolutely love this place!! Got my granddaughter dress here so beautiful. Such wonderful people everyone is helpful and kind. Highly recommend!
I love them! Cathy was my attendant and she did such a great job! Even though I couldn’t express what I was looking for at first, she was able to understand what I liked, and she put everything together in the end!
The website provides no information and when you look it up the hours aren’t accurate. Came from out of town and had to sit for 2 hours, because the hours posted online said they opened at 10 AM, but upon arrival the door said 12 PM. Even at 12 PM, they weren’t open, they didn’t open till about 12:15 PM. We gave them a few minutes to get situated before walking in. We walked in, saw a baby, but no owner. Finally we were greeted. We were directed to the dressing room and left, they was no sign of customer service or Brook actually putting in the effort to get to know me or about how I felt in the dress. She came back to us for a quick minute, saw me in the dress, gave her few and limited recommendations for fitting and left back to the front. Just keep in mind, we were the only ones in there. Bre was very helpful however when ordering the dress online and even directed us towards the prom dress style, however she was not in.
Brenda is awesome, patient, and very understanding! I visited EVERY bridal shop in Tyler, and tried on quite a few dresses. I even shopped around AFTER finding THE DRESS at her shop. But, THAT dress was for me and I HAD to have it. She worked with me on being able to purchase my dress. Help me coordinate with the rest of the party, and offered to dress the grooms at a competitive price!Overall, service at A to Z is great. My first search for a dress was VERY impersonal, and gave me anxiety because so many people were there. A to Z is just the opposite. It is quiet, beautiful, and provides an intimate setting for an intimate experience! I am STILL grinning ear to ear!Lastly, A to Z has a variety out of this WORLD and is THE place for a things BLING! NO other boutique had as many beautiful dresses to choose from!
They welcomed my daughter with big smiles! We told them the colors and they gave her the dress that she took in the same day! Their service was fantastic and I enjoyed the environment. I know now where to by anything that I need!!
Let me tell you!!! This place was incredible. They made me feel so beautiful I didn’t feel rushed or pressured to choose a certain dress. Love love love everyone at this store I can’t wait to go back!( p.s.) any young brides worried they would be judged and ridiculed for getting married young I’m 18 and never felt so loved at a dress store!
They were so helpful and have the most beautiful dresses. My daughter said YES to the dress the first time we went! Highly recommend them.
New ownership has brought a wonderful shopping experience in designer and couture wedding dresses along with prom including Sherri Hill! Shelly and Jessica love making you feel like every bride should during this most special event for you and your families.
Unprofessional and unkind front desk lady.
Really sweet women, customer service is phenomenal. I brought a very elegant dress a month ago for a Mardi Gras Ball it was a big hit.
Absolutely one of the best experiences had so much fun they were so helpful. So many beautiful dresses. Definitely found the one I love.
The staff was so friendly and the dresses were absolutely gorgeous ! I found my dress the very first try, definitely went above and beyond expectations
Brooke and Bre has a broad and beautiful selection of dresses from which to choose. Everyone was very helpful and kind! Thanks for helping me find the perfect dress!
Beautiful gowns, and friendliest staff! So excited to get married in my dream dress! Will work with budget!!
Great personalized service. Kelly was very hands on and followed up several times to ensure my satisfaction. A wonderful business!
These ladies were absolutely amazing! They helped me find my junior prom dress and I absolutely fell in love. You wont ever find any better service or dresses unless you go here! (Mrs Kelly & Mrs Kathy)
ANNOUNCEMENT! I did want everyone to know that Weddings A to Z is now under new ownership. We pride ourselves on making your dress shopping experience unforgettable! For those of you who need a bridal gown, bridesmaid dress, flower girl, prom or even a tuxedo please stop in and let us help make your dreams come true.
Long story short - Brooke & Bre Bridal ruined the one and only moment of me trying on MY dress when it came in. They were fabulous when I was trying on dresses and when I bought the dress, but after we signed the dotted lines they changed immediately. I would never recommend Brooke & Bre Bridal.
Overall, the ladies were very kind and helpful especially the owner! The only complaint I have is that one of the girls who always seemed to help us whenever we came in was hostile towards us and always had an attitude. After finally purchasing my dress Im guessing a new employee who was checking me out was struggling with the format of the receipts asked the same hostile lady for help but she just sat there and acted like we were a bother. My mother who came with me a couple of times also notice this. Love my dress but I will most likely not return.
Shelly was amazing! She was so helpful and so fun! We had an awesome experience and would definitely recommend to friends!
I recently spent a Saturday in Tyler, Tx. with my bridesmaids running around trying on dresses for them to wear. Our first stop was weddings a to z. Shelly is amazing and is so helpful. Haile also helped us and she was great too. Shelly went above and beyond since my wedding is November to find out the rush arrival time for the dresses we decided on. I couldnt be more grateful that we stepped into her boutique because I know Shelly will do whatever she can to make our experience the best. Highly recommend. Great selection of dresses too!
I would never recommend this place or their seamstress, Carmen. My sisters wedding dress was ruined by the seamstress. Management and communication are terrible. I could go on and on. Save your time and go elsewhere!
Great store with a variety of dresses, prices, and really kind and helpful employees. Highly recommended
Fantastic experience, we never felt rushed or stressed! These ladies made the dress buying part of the wedding so much fun!
My first stop, came back a month later and made it my last stop! I couldn’t be more pleased with the help I received from Sheri, Shelly, and Rachel! Thank y’all so much for helping me find THE dress!
Looked up plus size formals and called. Was told they have try-on dresses only, up to size 20.
Found my perfect prom dress here! They were all so helpful and sweet!
Very friendly and helpful.We walked in without an appointment and they took us right in to try on dresses from their large amount of inventory. I would definitely recommend going here when looking for a wedding dress or bridesmaids dresses.
They had a beautiful selection of dresses were super friendly! I found the perfect dress for my wedding!