I tried their curbside service for the first time. I must say I was extremely upset. When I first arrived I checked in and patiently waited for my item to arrive. After 5-10 minutes of waiting another patron arrived and within 5 minutes her items were brought out to her. Meanwhile im sitting in my vehicle confused as to why my item still had not been brought out to me. After another 5 minute wait I decided to call the store to find out what was taking so long. The phone rang for quite some time, with no answer. Due to the fact I had a now screaming 8 month old baby with me I decided to just leave and come back tomorrow.

Very nice cashiers. Great customer service.

Had almost anything needed to celebrate! From Birthdays to wedding to Retirement. They got it all. Plus speedy cashier..which is great..when you are on the run!

Was ok nothing had a price on it I looked at but staff was helpful in helping out.

The items show one price and at the register they charge you whatever they want and they say they forgot to change the price stupid.

The balloons I purchased didn’t even last 6 hours. It was my first time coming to buy balloons for an event. Probably will be my last. I ordered 21, and the two deflated with in 3 hours. I was very disappointed especially with how much they had cost. Definitely wasn’t worth the money.

Very unhappy with this place. The staff is very nonchalant...dont care to help or man the registers. I stood at register for a very long time while girls were blowing up balloons. They argued about having to wait on me. I went 3times and received the same service every time.

Very clean. Associates extremely helpful. Every thing was nice and organized. Was able to find every thing I needed with out going to Walmart.

Lots of stuff to look at and find i had help from Isabelle and Garret thanks yall

Great service and friendly staff.They are always so welcoming and professional.This location has done many orders for me and always does an amazing job.I would give them 10 stars, if I could!

The ladies were very helpful and very knowledgeable of the inventory and location of each product. The prices were low for great quality of merchandise. The only thing missing was the husband waiting area. Thats the only thing keeping them from being perfect.

Online shopping is the worst, they charged me twice and my order didnt even go through.

They have everything here!!! going crazy in here

Bought birthday supplies. Great clean store with good selection!

Not much of a selection and way over priced

One cashier who was doing his job, but wasnt at all friendly. The store was busy...we waited in line for over 15 minutes..no one apologized for the wait....

Too many balloons, not enough wrapping paper or gift bags.

Great party supply store

I found just what I needed.

I picked balloons up for a birthday and they where wrong... Then I tried to get a balloon that had lights in it. They tried to just tape the lights on the outside of it because they didnt know how to properly but the lights in it.... Not worth the money

Lulu made it right! We had a very special engagement party recently for our son and his betrothed. We had to make several on-the-fly-changes on the very day of the party and Lulu and her staff got right to it. She offered timely solutions so we could solve the issue and enjoy the party. Thank you Lulu & Party City !

They have hardly anything in stock store was messy

Looking for a certain costume, they didnt have it. Maybe for Halloween theyll have it.

Sad to say I miss this old one.The lay out of the new store is amazing.But they have got rid of alot of the lollies and chocolates that they use to supply at the old store.I came specifically to see the lollies that they had and they have really minimised the selection.I am not sure if its because they were out of stock or inventory stop stocking alot of the old product.

Customer service is at 110%. Was greeted and asked if I needed help. Ordered a 12 dozen of helium balloons and was in and out .

I go here for all my party needs and now that i know how cheap their halloween costumes are i will go there for them as well...they have an amazing selection and accessories. you can get just about anything here for any type of party. the staff is always nice

Awesome. Live the new location. Love the staff

Awesome place

All the ppl that work here are very nice and helpful

Not impressed. Went to buy balloons. They had no helium, but still charged full price for balloons and informed me that I could take them to brookshires and have them filled for 2.50 to 4.50 each. I did take them to Super 1 and thank you Super 1 for the excellent service! Quick, fast and dependable!

Pretty much anything you need for any party.... If the staff was more knowledgeable I would have done 5 starts. But I helped customers find things better than employees and it was my first visit...

Couldnt find what I was looking for, store was hot, salespeople were rude

Great store with fair prices. Heard they are moving to a new location soon though. Inside the mall near by I think. Nicole is an amazing employee and always helpful. When I visit for my party needs I always look for her. Hope they keep her as an employee seems ppl come and go alot.

Its ok

Alot of cool things for parties and Halloween. A little overpriced on some items.

Amazing store and usually always has helium even when no one else does. Decent prices and good customer service.

Great service. Very clean and shoppable

It was ok I just wish they had more skellington merchandise in stock

This place has a very nice favorite of all sorts of decorations you can possibly need. Problem is not one clerk ever spoke or as could i help you find anything. One of my biggest pet peeve is customer service. Seen at least 4 including management walk pass you. Get to register and still no one spoke and talking about lunch breaks

Easy to walk around. VERY friendly staff. I asked an employee to check three different table cloths for stock and had a million questions!!! She didnt rush me and found everything I needed!

Get place, helpful employees!

Nice new location

They had some choices, just not what I needed...surprising for such a big store

They met all my needs and the manager Tina that helps me out was amazing

Fun wigs for Mardi Gras for Saint Pattys Day or about any fun holiday

Have wide variety of party supplies just dont take the kids or you are scewed 😆

Didnt go there . Did go to Sprout

Nice clean and well stocked store. Friendly staff .

Friendly staff, quick to help you find things

Nice store helpful associates

Good place for cos & clown supplies

I found a big Mexican hat that I love very much. No other store has this hat.

Very clean and pleasant but do not have advertised items

Great selection!! Nice employees!

Prices are great and the selection is huge. Theres something for every occasion!

Always have a great selection of themes and party supplies. Can be a little pricey

Very good selection of party supplies, staff very helpful.

They close before they are scheduled to be closed for one!!!

Place to get all your party needs.

Under staffed,over priced, but neat and clean.

Didnt have much to choose from! VERY dissatisfied!

Great variety of party goods, very reasonably priced. Friendly employees.

Great customer service, helpful staff

I Im very disappointed in the store it had limited stuff very little to do with parties very little paper

Clean store, great service

They had Jurassic World party ware we were looking for!

Not a lot of variety

Didnt have what we wanted

Great selection.

This place has everything for a party/event!!!

So much variety!!!!

Great items!

Always fun

Service was fare.

Disappointing

Get what you need!!!

Extensive assortment hurts that the balloon I was looking for had run out