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Stereo & Video Center
5711 S Broadway Ave, Tyler, TX 75703, United States
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Stereo & Video Center
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Ch
Review №1

I am very happy with my install. I had a 10” sub and box and just needed to purchase an amp and have it install. The sound compared to my previous truck is night and day using the same sub and box. They did a great job on the install very clean and tuned the truck. It is the cleanest sounding system I have ever owned.

Se
Review №2

After reading many positive reviews, I was looking forward to getting some pricing for car audio. The young woman who greeted me when I walked in was friendly enough, and said Tim would be with me shortly to answer pricing questions.While I was waiting, she approached me again to get more of an idea of what I was looking for, and I told her a 12 sub in a ported box, and that I had found some good prices on amazon/online and wanted to compare. She said oh, you dont want to buy from places like that. I responded with places like what and she said amazon. I asked why dont I want to buy from places like that, and she looked at me and said I dont know....I was just trying to get you in the door.First, I was already in the door asking about pricing. Second, it just left a bad taste in my mouth, like she thought she could manipulate me into buying from their store.When I was given prices, they were inflated. Also, the person read the prices off the computer screen and barely engaged with me.Todays interaction with their front of store representatives left me looking for other places to take my business.

Sa
Review №3

Professional work and service, very pleased. The #1 business I recommend to people for their automotive stereo installation needs. Also the guys are very helpful and friendly!

Ad
Review №4

Great place.. they will take care of any and ever audio need you have. Forget about the rest and get with the best.

Br
Review №5

Been spending money with these folks for many years. This place is my home away from home. You wont be disappointed! Satisfactory guaranteed 👌

ma
Review №6

Don’t get much time home with my jobs obligations but this is one of my most important stops while in town . The staff are professional and always friendly when helping me in store and over the phone with my many questions. I love car audio so there’s always a need for accessories and this is my home for all my shopping . From basic oem upgrades to, custom subwoofer enclosures, to bringing to life concepts you can only imagine for your truck, car, boat or bike they’ve got you covered. Tried and test and always ready . Thank you guys

Jo
Review №7

With years of industry knowledge, this is the go to place for all your car audio needs!!! Clean store, professional staff, and wide selection!!! Authorized Metra Electronics Dealer!!!

CH
Review №8

Excellent service! My go to place for all my audio needs. Always alert and ready to help. Definitely recommend.

Cl
Review №9

I could not have asked for a better experience! Everyone was very friendly and professional. They were very knowledgeable and and completed their work on time. I was so pleased, I returned 2 days in a row for additional work I decided I let them do for me.

Ja
Review №10

High quality work ! Very professional I had my tundra speakers and subwoofer installed they turned out awesome! Highly recommend!

Mi
Review №11

Wonderful employees that really care about you! Great service, great line of products. I bought my car audio system here, and it is great! Tim is the best guy to work with when it comes to car audio...he knows everything! I highly recommend Stereo & Video Center for car audio, home entertainment, or window tinting!

je
Review №12

Dennis and Tim walked me through every step of the process and explained the nuance details of the technology, including the benefits of good wiring. I am beyond excited with product and even more ecstatic about the service. Thank you, Dennis and Tim!

Ge
Review №13

The place to go for all of your home and car audio needs. Staff is very knowledgeable personable and friendly. They will go the extra mile, to meet your needs.

Me
Review №14

Great customer service and top notch quality products! Wonderful company to have in Tyler.

Jo
Review №15

Excellent customer service. Been coming here for years. My go to place for all my car audio amd home needs.

Al
Review №16

Tim has been there forever and has always taken great care of me from stereos to ceramic window tint! Fair and super fast service! Best around

Au
Review №17

Very good customer service from carina, walked me through getting windows tinted, would recommend to anyone

Jo
Review №18

Nice dealer of high end stereo and speakers. Friendly staff. Free coffee and water.They do custom work in you house or Auto

Ja
Review №19

Excellent customer service! 10/10 recommended

Jo
Review №20

Awesome place for all electronics across the board. Car auto, home auto, home security and ATVs!! Very professional services. Been doin business with this place for 20 years. Ive watch this place grow and wont go anywhere else. Definitely stop In first or even last to compare prices to anyone in town.

Ni
Review №21

I have personally been doing business with James Halter and Seth, Well over 15 years in the custom car audio industry in Tyler, Texas. Stereo and Video can meet all your needs from a backup camera, radar director, car alarm or full blown one off custom Audio set up in your daily driver, show vehicle or boat. They sale and stock some of the best products in the industry. They can also take care of your window tinting needs. They have done audio and or tint for me In a 4dr wrangler, 4dr dodge 1500, 2door dodge 1500, Charger RT, Challenger RT. I have referred numerous people to them for work on everything from boats, trucks, cars and an office complex. All satisfied customers. By far the most certified 12 volt car audio installation crew in the city!

Ke
Review №22

Good people & personalized service makes a great experience!!!

ca
Review №23

Courteous, easy to deal with. Stand behind their work. Quality products. I had a small issue with my initial install and it was handled quickly and professionally. I would highly recommend this team to anyone who values quality, professionalism and support after the sale. Yes, they are very busy and appointments are necessary, but I consider that a good sign!

Ru
Review №24

Always a 5-star experience at Stereo & Video Center! Plus, the best tint guy in Tyler!

Jo
Review №25

Tim really took care of my Jeep and love what he did! I appreciate such great service! I have known Tim for over 20 years and I will not go anywhere else. Thank you! Joe Minter

Br
Review №26

Awesome service, very knowledgeable on bang, very happy Go L7s

Ni
Review №27

Top notch window tint. Very fast and good work. They didnt leave my truck a mess afterwards

Je
Review №28

Great security systems! Staff is super friendly especially the owner Dennis who was very helpful!! I’ll be back for all of my stereo and video needs!

ni
Review №29

Highly recommend Stereo and Video! Matt was extremely helpful in getting everything that we wanted for our home tv and surround sound system. Professional, great customer service!

Bl
Review №30

These guys are the best, walked up and immediately got assistance by three employees, walked me through the store and showed me so many neat and cool products! Definitely reccomend!

JT
Review №31

Great work and awesome customer service!!

Ga
Review №32

We had both car stereo and key fob with remote start installed. Service was quick and very professional. Will be shopping here for any needs we may want to add in the future.

Ma
Review №33

Matt and fellow employees were solving problems before I woke up. Thanks for a update and problem solve.

Sl
Review №34

Friendly people great prices

Au
Review №35

Entire staff is extremely helpful, courteous, and knowledgable. I recently purchased a large house full of in-ceiling and 7.2 speakers for the media room. The service was impeccable and my consultant kept me informed of shipment etc. I will definitely be a repeat customer.I highly recommend this store for all of your home and car audio needs.

Da
Review №36

I’ve used Stereo & Video Center since they were Stereo & Record Center (35+ years). They are the only place to go for quality products. They’ve done my home, vehicles and boats. Service after the sale is second to none. Unlike big retailers where most of the time the sales people have no clue what you need they just offer you what they sell Stereo and Videos sales people know how to make your system sound amazing and you can trust them.

re
Review №37

Best products best installation best operation AND best people to rely upon

Jo
Review №38

Fantastic products coupled with outstanding service. Mitch is very knowledgeable and friendly. He helped me decide the functions I wanted in an automotive sound system. The installation in my truck looks like an original factory installation and quite professional. When I went to get my truck Tim sat with me and explained everything about the Pioneer radio, XM radio and Apple app functions. Tim also said to return any time I had a question about any function. They beat a competitors price and left me with a feeling of great satisfaction. Now, Im returning for better speakers.

Jo
Review №39

Professional and reliable staff

Li
Review №40

They FAR exceeded my expectations!!! I went to the store Fri. morning needing a new TV and receiver. Dennis was at my home within the hour to see what was needed. On Monday the new equipment was here and installed. WOW what service!The fellas that did the installation were extremely caring and conscientious. They were truly professional yet very personable. I was pleased to have them in my home! Kudos and my sincere gratitude to all at Stereo & Video Center.I HIGHLY recommend them and will do business with them again.

Ma
Review №41

Professional and capable people. Highly recommend!

Le
Review №42

These guys are the best in town, no question! Unbelievably fair on price, especially considering they provide the highest quality of work in town. I’ve used SVC for auto and home jobs since 2008 and have been continuously impressed. Keep doing what you’re doing SVC, thanks for all of yalls help!

Ka
Review №43

They are awesome go to and did amazing on my 2011 ford ranger and Im grateful they are there to help!!!

Ty
Review №44

Easily the most comfortable I have felt speaking with a professional in car audio. Richard made sure I was fully informed of everything I needed to consider while getting my new 2014 Hyundai Accent GS outfitted with four new door speakers and a new in-dash receiver.He explained every part of the process to help me pin down exactly what I wanted and needed to get to satisfy my upgrade needs. The installation itself went incredibly smooth. Aside from the new receiver you would never be able to tell someone had removed all four door panels and cut the factory speakers out of their mounts.The parts they use are high quality, so expect to come out a good bit lighter in the wallet, but Id say it was easily well worth it. Do not forget this: You get what you pay for. High quality parts and professional installation makes it worth it.I plan on going back soon to get an amp and subwoofer combo to finish off my set. Weve already gone over the changes that will need to be made and planned out exactly what I will be getting. Nothing but excellent service.My only complaint is that they are not open on the weekends, and that is only a minor issue.

No
Review №45

Go to Tint and Audio or Best Buy to go get work done on your car. This place is inconsistent and only wants money. I got a new stereo installed in my car and the install looked professional I have to give them that but there was problems with a speaker and radio. I had static when I listen to the radio and my left speaker had a buzz/vibration to it. So I went in the next Saturday to get it checked out and they said that I would have to schedule an appointment just to get it checked out. So thats what I did forcefully because there was backlash from the employee saying that it might be to close to closing but he finally scheduled me due to the fact that they caused the problem. When I got it checked out they said I would have to buy an amplifier for my antenna since it was in the back of my car and that my speaker was blown. Never putting my speakers above a 2 bass increase and a Mid Volume increase I am puzzled on why the speaker was blown. If such a small increase of 2 out of 6 and a Mid increase blew my speaker why wasnt I warned about it? With the antenna amplifier they said it would be $20 for the part. If my antenna was in the back why wasnt the amplifier installed when I got the radio installed? Are you just putting the stereo in and hoping that everything goes well because it doesnt seem that there is a procedure that is put in place. The install was about a cheap $130 and with the amplifier and new two speakers the total ended up being around $200. I had a friend help me install the new parts so I didnt have to worry about the labor. It is better to go to best buy and spend the $99 service fee and parts. They at least have better customer service then Stereo and Video center. What a true disappointment this was and a true waste of time. Best buy seems like an expensive option but it is worth it in the end.

Ma
Review №46

Wanted to get a TV mounted to the wall. Called to get an estimate from stereo and video Center. Sales person stated they were three weeks out but honestly did not have time to come out and give me any estimate. Sales person did ask for me to consider them for future needs. No thanks!

Ta
Review №47

Very kinda and informative about what I was needing done and all around a good place.

ca
Review №48

Excellent work and service! I had my windows tinted and it looks awesome on my new 2015 Toyota Camry!! I love it! The staff there are very friendly and professional. I will not shop anywhere else for car audio or home television. Stereo and Video is the BEST in town!

st
Review №49

I just got my windows tinted they did a great job.

M
Review №50

We are so pleased with our sound system. Its exactly what we wanted. I just got my windows tinted on my car as well and it looks perfect!

To
Review №51

Awesome car audio experience! Recently replaced the radio in my 2006 4Runner with a Pioneer that included navigation and satellite radio. The car audio manager was extremely knowledgeable and helpful. I feel great about my purchase. Highly recommended!

In
Review №52

Cant make to the tent sale today but Ill be there Saturday

Ro
Review №53

Stereo & Videos Center Installed my new 2018 Phonix Gold Amp 2000 watts sounds good looks good. Also the staff was helpful and nice and fit me in there busy schedule prices are best in town.. Highly recommended

Ma
Review №54

Shout out to all the awesome guys there. Love my tint job.. I highly recommend this place..

Na
Review №55

Dennis and his staff are very knowledgeable and do a excellent job on everything they do. They have done several jobs for us over the years and I would recommend them 100 percent. Give them a opportunity to help you, you will be very pleased!

Je
Review №56

I couldnt be happier with the service I received....I wasnt expecting to be taken care of so well. I walked in with just questions and need suggestions, the guy I worked with explained and gave me answers to ALL my questions and then I decided to buy and they got me taken care of immediately!!! And isnt gonna cost me a fortune!!!! The information and level of care I got was wonderful...Ill be suggesting this place to everybody wholl listen to me!Thanks guys for your awesomeness!!

Un
Review №57

I’m sure they’ve got great products, but if you need the window tint done on your vehicle, you might shop around a bit. When I went in, my buddy was there getting his done and I asked him how much he got it done for before I talked to any employees. He said $180 for five windows. Nice, not bad. They ask what car I had and when they learned it was a Corvette (three windows), the price for me conveniently jumped to $350. Take that for what it is, but I’d shop around. I’m sure they do a fine job, but chances are it can be done cheaper elsewhere.

En
Review №58

They have always done an excellent job on all my vehicles that needed window tint, highly recommend!

St
Review №59

They have always taken care of my needs in a professional manner. They have done 2 of my houses, and 2 of my vehicles. Both came out great.

ne
Review №60

I had a great experience with these people. I am going to take it up point wise.I had gone in to get a remote start for my car and ended up getting more stuff done.1. They were professional and took time to explain things to me and gave me plenty of time to choose my options. I did not feel pressured.2. Service was efficient and timely.3. Quality of work done was excellent.4. They are a group of honest hard working people. I had dropped a couple of my cards( sams club and Some gift cards) and they called me at the end of day and aske to come get the. I had not even missed them at that point!!!I highly recommend this place for all your car /home security, music, car window tinting, car remote starting etc.Thumbs up to this place.

Er
Review №61

These guys are the best of the best! From handling all of your car audio needs to you’re home theater needs, they’ve got you covered! They’ve built custom boxes for me on a couple of my trucks and have the best prices around! I just recently took advantage of their YUGE annual Black Friday sales! I’ll be ready for a new build soon and will definitely be back to see my friends at SVC!

Ke
Review №62

I needed my front driver side and passenger speakers replaced. I was told my car would be ready by 615 and they would give me a call. By 645 there was no call, so I drove over and the place is closed. The sign says they close at 6. The salesman said it would be ready by 615. I received no phone call and was never informed my vehicle may have to stay over night. I did not plan on that. If it needed more work, I should have received a phone call. They do not open until 10. I am regretting my decision to use this business. Not professional or courteous at all. I do not recommend them. Hopefully the speakers work better than the service.

Ed
Review №63

Clayton Davis is a good friend of one of Cruisers competitors, so I am sure his review is a bit tainted and doubt he had any work done at Cruisers. My personal vehicle was tinted and a back-up camera installed at Cruisers and I have been very pleased with the everything. And I have only heard good things from people who have had Cruisers either Tint their car or home windows or install equipment in their mobile vehicles.

Ar
Review №64

Great company with a very skilled and knowledgeable staff. They turned my 2018 Tundra stock audio system from horrible to awesome with the Focal components front and rear as well as sub and 4 channel amp install. To top things off they also reupholstered my SR5 to full Alea leather and it looks amazing.This is the 7th truck that they do for me and every time they get it right and provide awesome service and work.

jo
Review №65

I have been going to Stereo and Video since I moved to Tyler in 2007. They always have a good selection of great products. And usually have everything in stock.Not sure that I could even count the times I have purchased goods from them and I have never been disappointed in the products or the service. They have been around long enough to know what products will align with their reputation.When I need audio goods or advice- Stereo and Video is always my first stop

Ri
Review №66

Did a great job on my window tint! I love the new ceramic IR tint they carry with a REAL lifetime warranty!

Ga
Review №67

Excellent store. Quality work. Honest people

Ke
Review №68

These guys did a GREAT window tint for me. Amazing results, easy to work with. Thanks Matt. :)

Ra
Review №69

Great customer service, they walked me through the whole process of what was done to my car, would recommend to everyone!

Ja
Review №70

Just quoted me $399 on an HDMI Cat5e extender. I tried to explain to the girl at the front desk (who had no clue what the extender was) was about a $20 product. She just laughed. Picked one up on Amazon for $13.99. Most bizarre experience Ive had in a while.Follow up: owner called me and fully explained the difference in the product. Much appreciated!

We
Review №71

The guys working are very knowledgeable and assisted with any questions and helped diagnosing my truck audio.

Me
Review №72

Tim ROCKS!! Knowledgeable, no sales pressure, patient amd helpful!! 1st time to visit a stereo center and DEF. not my last!!! Being a woman, I was hesitant to even go in the place. He explained everything and even walked me through my stereo system after it was installed. Very please!! GO SEE TIM!!!!!!

Sp
Review №73

Been here many many times and spent a ton of money in this store. James in the car audio department along with Tim know their stuff!!! 10/10 customer service and the best pricing I could find!!! Very highly recommended!!!

Ri
Review №74

The people here are the best at what they do very nice very knowledgeable other equipment and services I will definitely go back

Sh
Review №75

If you like human interaction to answers instead of Google check this place out.

J
Review №76

I definitely recommend these guys! My alarm system was messing up on my van and Ive been dealing with it for about a month, took it up there and they had it fixed in less than an hour. Problem Solved!!

Jo
Review №77

These guys did a fantastic job on my truck. Will use them again for sure.

Ke
Review №78

New 2013 truck installation of amp. Instructed lead installer not to cut into back sound barrier. He handed it off to a novice. Cut into the back panel, left exposed wires, plus scratched the console during installation. Asked them to replace the rear barrier, but they declined to replace it and said they would only put sound installation in their cutout.Also bridged a mono non bridgeable amp. I recommend people not to go here when I discuss installations.

do
Review №79

Very knowledgeable, friendly, and courteous. I have used James, Seth, Bobby, and Richey for years. Always top notch and always listen to customer wants & needs. As always, I will continue to bring and send business your way.

Ed
Review №80

This was my first time at stereo and video center and i have to say i was treated like family. The staff was very helpful and knowledgeable about the equipment i was looking for. I came in looking for subwoofers and an amp for my 2018 toyota camry. They showed me different kinds of equipment and helped me decide which was the adequate one for my car. They explained everything that was going to be needed and answered all my questions. The installation was great and clean and the quality of the products they sell is great. I recommend this place not only because of my good experience, but because i know people that have always had great service here.

As
Review №81

Knowledgeable staff, excellent work done by the installers

Os
Review №82

Great staff very helpful first time in there and they have better staff than other audio places I been

Ed
Review №83

Tim and the SV staff provided great customer service, and Im very happy with the clean and professional installation of the subwoofer in my car. It was done for an extremely reasonable price, as well. Will definitely trust and recommend Stereo and Video Center for any car audio installation.

Ed
Review №84

Best audio in town

Jo
Review №85

These guys do a great job with window tint! Super nice staff.

M.
Review №86

Had stereo system installed in boat. Installers did great job and cleaned up the boat when finished

Ja
Review №87

If you want a guy that knows car audio, James Halter is you man! He has been in the business since the golden era, and keeps getting better!

Fr
Review №88

Just needed two small connectors and nobody else in the area had them. This place has everything from the newest to parts for vintage stereos.

Ap
Review №89

Excellent! Good people!

Ro
Review №90

Excellent, prompt and professional.

Ma
Review №91

Everytime I go in I get great customer service and they always have a great selection of products.

By
Review №92

Always have amd always will go here!

Da
Review №93

Great service. Extremely expensive installs and products. Caters to the wealthy who need a turn key solution.

Fe
Review №94

Great bunch of guys, had my windows tinted and they looked great. Going back next week to get door speakers.

Dr
Review №95

Wonderful staff, I did not know much about audio in cars and I trusted there opinion and have never been more happy, would certainly recommend!

Co
Review №96

They did a great job on my vehicle tint!

Sh
Review №97

Good to have help with the things Im not sure about

Ri
Review №98

Service has improved and the call back response time has improved dramatically!Thanks!

Ch
Review №99

Great place very nice knowlegdeable people

Ca
Review №100

For car audio and hone theater, SVC is the place to go to in Tyler. Been a customer for more that 20 years!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:5711 S Broadway Ave, Tyler, TX 75703, United States
  • Site:https://stereovideocenter.com/index.php?utm_source=GMB&utm_medium=Organic
  • Phone:+1 903-561-7455
Categories
  • Home theater store
  • Car stereo store
  • Window tinting service
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:10AM–4PM
Health & safety
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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