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Monro Auto Service And Tire Centers
272 McClellandtown Rd, Uniontown, PA 15401, United States
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Monro Auto Service And Tire Centers
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Tr
Review №1

Scheduled to get an inspection a few days ago for 9am today. Drove 30 minutes on a workday and arrived at the scheduled time and was informed there that the person was not there to inspect cars today. This is ridiculous and unprofessional. A phone call would have been nice so I could have avoided driving 1 hour round trip for no reason! Take off part of a workday and wasted my time and money for no reason.

Le
Review №2

They charged me $550 to cut my brake lines and cause me to spend money with another mechanic. Took two weeks total to repair all the things they messed up. And they had the nerve to try and blame me! I wish I didn’t even have to give a star because this place is TERRIBLE! I’m telling everyone I know not to go here.

Ma
Review №3

I cannot tell you how much I loved this shop, I had a flat tire an they got me in as soon as possible. They were super friendly and really did everything to make sure their customers were safe driving away. I live about an hour away and would travel out just so they could work on my car. 1000/10 experience!!

Re
Review №4

Great service. Little wait time even for me walking in on a SATURDAY afternoon.

An
Review №5

This place treats you well. Even when they’re busy, they always have smiles and are truly no nonsense when it comes to your car. Each person we’ve had to deal with further improves upon an already great experience and I’d rather go here for my car needs than anywhere else, just for the personable experience and pleasant handling.Bill, especially, had a great way with his customers. I’ve never had a problem or heard an off-color comment from him and several times have seen the care and respect he treats other customers with. He’s an exceptional employee and truly an asset to the company.

Da
Review №6

I am more shocked than disappointed. I was running errands and my oul life alert came on. Pulled into Monroe and asked if I cL the mechanics were just standing around while three were running remote cars in the parking lot. I was told they could do it later in the day. WHAT!!!!! I told them I would go elsewhere since they were so busy. Took my car to another business 3 minutes away and had oil changed in 15 minutes. Would NEVER recommend.

Sh
Review №7

Great place for an oil change that gets you in and out in no time.

Ch
Review №8

Quick service employees are friendly

Ni
Review №9

Super helpful, came in for a truck prepurchase inspection. Three techs put the truck on the lift, removed the wheels, breaks and checked frame and basic functions in 10 minutes and saved me a $800 future bill. Awesome!

Me
Review №10

I just moved to the area less than 2 years ago and I was so happy to find this shop! The guys are always extremely helpful no matter what my issue has been and Bob’s knowledge is amazing!

Le
Review №11

I recently moved to the area and had never been to a Monros before. I will definitely be going back for any of my car needs! Bob and Todd were AWESOME! GREAT SERVICE and FAST! Thank you so much for your help and friendly service!

ma
Review №12

These guys are the best I took my car here to get my new rims put on but I didnt have the right lugs for it they went far and beyond they called the advance auto to see if they had the correct lugs they even drove me to advance to get them i would recommend theyre service to anyone very polite and helpful and friendly Ill be glad to do more business with them

Di
Review №13

These guys are great. I went in for tires and brakes. The manager, Bob was great. I appreciate the honesty and respect I received and the time they took to explain things to me. I would definitely come back to this store. Unlike other stores I have been to, he explained things to me instead if trying to scare me. He informed me of some other things that will require work and I will definitely be back to them for the work. Bill was the tech who worked on my car. He was polite and courteous and had the job done without a long wait.

As
Review №14

An item that I always put off is my state inspection, or rather anything related to car maintenance. The manager Bob made me feel so comfortable and was so kind. He was able to get me in for an inspection the very next day. I had such a great experience there that I actually didnt mind having to get my state inspection done. They were quick and efficient. This has been the most comfortable experience visiting a car service center in quite some time. Thank you Bob & the team at Monro Auto Service & Tire!

Ke
Review №15

Solid service, stand up people. Had a couple things done there. Brought my Challenger there looking to get my tires changed and they were honest with me. Their tire machine is kind of old and fine for most wheels, but they could tell I was very particular about my car and didnt want to take any chances that they might put and tiny scratches on the wheels. I appreciated the honesty. For that reason, Ive been back since for service I might have otherwise had done elsewhere.

Be
Review №16

Amazing as always. Bob takes such great care of me every time I come in and the service is always speedy but still great quality. Had to quickly get in before a large trip I was taking and they got me in and out the same morning and had zero issues on my trip

Ca
Review №17

They went above and beyond to make sure my car was safe to drive. They were all very nice and Ill be going back every time for my car serviced. Thank you guys. Your the best

me
Review №18

Billy C was amazing!!! He was extremely helpful and was very professional. Price was great for synthetic oil change! He also made us smile!!! Thanks Bill!!!!

Ry
Review №19

I was able to get a same day appointment for a much needed oil change and tire rotation. When I arrived, Bill was more than accommodating to me. It was quick, easy, and affordable. I will definitely be back.

Le
Review №20

Best customer service experience I’ve ever had!!! I had an appointment for 8 a.m. and was seen right on time. Fred and Bob are true professionals who took the time to provide a thorough diagnosis. Everything was explained to me throughout the process, which has NOT been my experience at other places. I was treated with dignity and respect. The estimate that I received was reasonable and affordable. These employees went above and beyond today! I left with a feeling of value as a customer and with peace of mind. The services that I received today far surpasses any that I’ve received elsewhere in this local area. I will never take my car anywhere else.

Je
Review №21

Great service!

Na
Review №22

Got same day appointment. The workers there was all nice and helpful. Even when their busy. And Clean setting area. First time bring my car here for a much needed front end alignment. And highly recommend this place.

Sa
Review №23

Always come here for oil changes and they are great. Stopped in without an appointment on a slow day and they had me in and out in a flash. Bill was super nice and friendly, kept me entertained while I waited! Definitely recommend.

cl
Review №24

Bill and Justin are amazing! Great service from a friendly and professional staff. Brakes and rotors at a great price and they even got me in early! I will definitely be back.

Gu
Review №25

I went here a few months ago for an alignment. I was told the control arms were bad and both needed changed immediately. I didnt have the work done but took a quote to my local garage and inspection of the control arms. I was advised that the left was bad but the right one fine and didnt need changed immediately. Places like this are always finding something else that needs done (but doesnt necessary need immediate attention) . Then they try to make themselves look good by adding promotions and discounts to lower the cost of service (like they are doing you a favor)! The work that needed done I got at half the cost. Also, when I left I noticed later that day that my airbag light was going on and off. Now I can’t prove this but I wouldn’t be surprised if they had done something. I was referred here by a co worker and this was my second visit. They have lost my business after my second visit. I will be getting alignments done elsewhere.

Jo
Review №26

Manager and staff were extremely professional and honest. Got in and out in a timely manner. They let me know what I needed and knew what they were talking about with my car as well as with another customer. Service and kindness deserve to be noticed. Thanks again, guys. I’ll be back.

Ca
Review №27

I came here today to get an oil change on my car. I was very pleased with the service! Very clean, very nice and very fast! I will definitely be back!Thank you Monro Auto Service

St
Review №28

Great experience! Came here with a bubble in my tire where it was no longer drivable. Employee Bill, went out of his way to make sure we found a tire that fit and put it on. Great service and very good employees

Ka
Review №29

Awesome, relaxed guys! I had 2 tires done and an alignment in a half hour. I will go back for back tires!

ja
Review №30

Bob and Todd were very Nice guys! They explained exactly what I needed and why very knowledgeable! I appreciated not feeling out of place at a garage. Quick service knowledgeable and friendly. I’ll take it!

Br
Review №31

Took my car in at 12:30 for a 1:00 appointment for 4 tires and left. Came back at 4... they hadnt even pulled my car in yet. Assistant manager said they would try to have it done in 45 min or first thing next morning if I wanted to leave but they still had to do tires and an alignment check which I clearly stated they did not have to do as I did not want an alignment. Had wife drive 18 miles one way to come get me as I thought they would never be able to do all this in 45 minutes... its been over 4 hours now with nothing done. Meanwhile, assistant manager tried to tell me that the weights from the wheels when the last tires were purchased definitely threw my car out of alignment. Not a mechanic but pretty sure the weights from a balanced tire dont mess up your alignment. felt he was fishing for more profit. Wife came down and they pulled the car out as soon as she got there about a half hour later and then told me they didnt have to do the alignment check. poor communication all around. Going elsewhere for tires next time

Je
Review №32

I came in as a walk in with warped rotors and no brakes on the rear of my car. Not only did the gentleman that work here take great care of my car, but when my small (neglected by me) brakes and rotor issue turned into a special circumstance- they put my safety and time issue before their bottom dollar. This was my first visit here, and they have earned my business and loyalty for a lifetime.

Je
Review №33

Very fast and friendly service! Professional and knowledgeable. They were able to service my vehicle the same day I called. I had brakes and rotors put on and I was in and out the door in no time! Very reasonable prices and I will definitely be back for all my future auto service needs!

Be
Review №34

Bob and all the staff here are amazing! They always treat our family very well and do great work. Highly recommended.

Ma
Review №35

These dudes are absolutely beast. They kick heavy butt at getting things done in a timely manner and when they do things they do them right. Honestly wish yall would quit playing around and go to these guys with your car issues. I had a date and my brakes went bad. Under 1.5 hours later brakes were fixed and my wonderful date and I were back to cruising. Again, you guys are the best. Keep doing what youre doing.

Ma
Review №36

Quick and easy. Very helpful...

As
Review №37

This is our go to shop! The guys are always polite and helpful and do not talk “down” to me because I am a woman! Quick appointments, easy in and out, clean waiting area as well.

Ta
Review №38

Great Price and a Job Well Done! The staff was very professional and the time it took to have my car fixed was not a long wait at all. The mechanic knew what he was doing and it was a job well done! Manager Bob was very knowledgeable and courteous. He had great advice and made sure that I was completely satisfied before leaving the shop.Thank you Monro Muffler Brake, 272 McClellandtown Rd, Uniontown,Pa 15401 I will be returning.

Da
Review №39

Awesome customer service, no wait, great deal and I was in and out.

Za
Review №40

Great customer service, efficient, and gave great feedback on my car!Bill was very helpful for my first time being here. Will definitely be back and would highly recommend!

Ha
Review №41

Employees are super funny, friendly and helpful. They got my car in and out with a great price on an oil change! Definitely recommend.

Su
Review №42

Once again got my oil changed at Monroe and it was quick and easy. This place never disappoints me! Great customer service and people that are super friendly. I won’t be going anywhere else!

An
Review №43

Fantastic service as always. They are very knowledgable and are very comfortable and friendly to talk to. Any work that might need done in the near future they let me know about so I could plan for those expenses- wonderful!

Br
Review №44

Very fast service! Bill was super helpful and told me everything I needed to know and was very friendly. I know where Im coming next time I need something for my car!

Ki
Review №45

Amazing staff and service!! They always take the time to actually discuss what options are best for me and my Kia. As someone who isn’t very car savvy, I love that I can trust Bill and others to always do great work. Fair and reasonable beyond belief!!

Ka
Review №46

Service was excellent. Bill was very helpful and very informed about the services I needed provided. Justin was very fast and efficient. Would definitely recommend this shop to anyone needing services.

Am
Review №47

Always efficient and honest. Its nice that they send discounts too! Bob is a great manager to deal with. I always go to Monro for oil changes and inspections.

Ka
Review №48

The service was fast and professional. They are very knowledgeable and their prices are very reasonable for the many services they offer. Ive always taken my vehicles here for oil changes and seasonal tire mounting and Ive always had a good experience.

Sh
Review №49

Bob & Bill were great. Very personable & helpful! I have been a customer for 10 years & they never disappoint.

Do
Review №50

Best place for service in the region. Bob is EXTREMELY knowledgeable, friendly and helpful. The staff are also tremendous. I’ve been to places like this all over the United States and Monro in Uniontown is ran like an extremely well oiled machine.

rh
Review №51

My mom had an appointment at 8:00 and she was still there at 8:30 and no one was there to open the store. So she went to ace quick lube. They took her right in and changed her oil.

re
Review №52

Bill &Justin are the best and professional guys ever. They have a taken care of me two times now. Couldnt have been more helpful and commentating. Give these guys a raise and more employees. I know were to take my car when needed.

La
Review №53

Quick, friendly service. Oil change price was as stated on their sign...very reasonable! No hidden cost or fees.Highly recommend!

Re
Review №54

Bill C in Uniontown, Pa was very friendly. Waited on me right away. Very personable, great staff!

Em
Review №55

As I was making the journey from Colorado to Washington, DC via Cincinnati, I had to make an immediate stop for car service and the closest facility was the Monro in Uniontown, PA. The guys at the shop were incredibly kind and sympathetic to me as we realized my car needed in-depth repairs. Not only were they kind to me but they also showered my 11-year-old dog with affection on a particularly hot 90 degree day. They treated Carl(my dog) and I with respect and they offered nothing but kind words to me as we realized the severity of my car problems. I cannot recommend these guys enough for their A+ customer service and I hope that anyone traveling through Western Pennsylvania seeks out these guys. Bob Miller, the Manager, was exceptionally kind and he and his staff made my terrible-no-good-very-bad-day a little more bearable. THANK YOU BOB!

To
Review №56

Great service really fast this place has done a complete 180 in service and customer relations in the past 2 years!!!! Tired of sitting and waiting for hours at Walmart?? Me too!!!! Go to Monroe you wont be sorry I promise!!! Better than anyone else in the businesses hands down!!!!! If you had a bad experience before I promise you wont anymore big big big changes you wont be sorry you went! And Im one of those that dont like to wait and I dont have patience but they got anybody beat Im telling you,you got to try it again and again! The prices are awesome if you are not so lucky to be mechanically Inclined lol.

Br
Review №57

Absolutely best service anyone could ask for. We had an emergency and even with a full book they were able to work us in and fix us up. Thank you so much!

Ch
Review №58

Monro provides wonderful quality service in a timely fashion! They are quick and efficient. I highly recommend them for any service!

Ki
Review №59

The staff is super helpful, honest, and nice. Theyre great at explaining the issue and how theyre going to fix it. I highly recommend people to come here for any fix they need.

Na
Review №60

Even when they are short-staffed that are polite and accommodating. I will be returning... it is so difficult to find mechanics anymore and It is so nice to be able to get a repair completed relatively quickly!

Gi
Review №61

The guys at this shop are great. Got me in quick for an oil change and tires. Friendly and knowledgeable. Will definitely be back here for any work I need done.

•d
Review №62

Absolutely love this place!!! Everyone here cares!! Even for people they hardly know! Ive been here only once before because its a drive out from home, but worth getting treated right with a decent price!!!

jo
Review №63

Sign says no wait oil changes waited 15 mins then got told they cannot do an oil change at all as they have 1 guy. I wouldnt mind waiting but got told he couldnt help me at all. Change your sign if you cant accommodate the customer.i also removed my 5 star review. Sorry Bob you were amazing but this was not cool.

We
Review №64

Love this place. The guys are awesome and never let me down. I will not go anywhere else.

Ni
Review №65

These guys are the best! I called after having to have my dead battery jumped, bought the the golden goose of batteries from auto zone and called the guys at Monro with no notice they did not skip a beat. They said come over now. My battery was in a really stupid spot (thanks ford!) they had it done in no time. So professional and kind! Can’t say enough good things! They turned a real bad day around quickly. Thanks guys!!!

Ma
Review №66

Justin and Bill are great workers!! I will be back next time im due for an oil change!! Highly recommended to come here and Ask for them to assist you

St
Review №67

Great place. Gave me a great deal and service on a badly needed break job. They told me it would take an hour and they got it done in 30.

Ch
Review №68

Came in for oil change and tire rotation today. They were busy but were able to assist me quickly and were very informative. They did a great job, and I would recommend them to anyone!

As
Review №69

Fast, courteous, and thorough! Wonderful service for anyone who has to squeeze in an appointment in the midst of a busy schedule. Bill and his team did a wonderful job!

Mo
Review №70

I had to have four new tires put on my vehicle and had to do it during my lunch break. The guys got me in immediately, explained the coverage on the tires and sent me on my way back to work. I was even offered KFC that they had for lunch. I have never had a bad experience at this location and will continue to go there for all my vehicle maintenance. Two Thumbs up!!!

ak
Review №71

Awesome experience!!! Quick, easy, and personable!!! Great guys!! Reasonable pricing. They explain things so well. Will return for sure!!!

Da
Review №72

Very good service. Gentleman checked everything. I wouldnt go anywhere else. Highly recommended. Manager was great! Hes a keeper!

Ru
Review №73

Good people work there but corporate makes them charge too much. I was told local is better because they dont need to pay the corporate suites. Price out the work. I save quite a bit by doing that.

Br
Review №74

Great service! Passing through and needed the service on the weekend. Expedient and reasonably priced. Thanks, Todd.

Br
Review №75

Anytime I have something wrong with my car I take it to the guys at Monro in Uniontown, PA. They provide a great service and are welcoming, being someone who is not from the area and being a female as well. I recommend them for any of your auto service and tire needs.

Ch
Review №76

See bob and brennen. Excellent service and really good people. They had me in and out quickly with a very fair price. Will recommend these two to any that asks.

sh
Review №77

The worker Bill helped me with all of the questions I had about my daughters car. Him and his co-worker explained to us to well about the problem of her car! Would recommend anybody to see Bill and his other co-worker.

Ju
Review №78

I’ve been bringing my Chrysler 300 here for years and these guys have treated me with nothing but respect, always accommodated the services I needed (often last minute), and taken wonderful care of my car. Won’t go anywhere else! Great guys, very friendly, and know their stuff! Can’t recommend them enough.

We
Review №79

Bob and his staff were very courteous and professional. I waited just a short time for complete brakes all the way around my Kia Optima. I felt welcomed and appreciated.

ke
Review №80

Very helpful and excellent work. Bill of Monro Mufflers Uniontown the best bar none. Well pleased considering the disappointment that was my experience with Monro Mufflers inMt.Pleasant.

Ja
Review №81

Extremely helpful. Did an excellent job with my oil change. Explained what was wrong with my van.

Sh
Review №82

Great customer service and a great price and place to get your oil change and car service and maintenance plus they sale tires and can mount and balance your tires and align your vehicle. Very prompt and reliable

Br
Review №83

Bob and his staff are very helpful and knowledgeable. They always do an awesome job on all my vehicles.

N
Review №84

Stopped in for an oil change/tire rotation without an appointment. I could see they were busy, but the manager Neil gladly squeezed me in between appointments. I told them I felt vibration while on the highway, he took a drive with me to inspect the problem, and balanced my tires. Polite, and good service!

Su
Review №85

Had my oil changed at monro muffler the staff there was really nice, and help me with all my car questions and needs. I highly recommend that you speak with bob or bill there they where really helpful and fast service

Do
Review №86

Fred was awesome. He put my alignment in and made the process easy

Em
Review №87

Bill was very helpful and patient in helping me sort out what I needed to service my new car!

Ro
Review №88

Will Not be returning!! I use to bring my vehicles there all the time. The guys there took care of you, and knew what they were doing/talking about. I went there for the Last time 2 weeks ago, and will NEVER go back! What in God’s name was you thinking when you hired that new guy Bob?? I was there maybe an hour, and that man had to of went outside atleast 20 times to smoke, and I’m not even kidding!! Then when the mechanics were finished with my car, he didn’t know what the hell to do! So I had to wait until the 1 gentleman, was finished in the garage to be checked out. And talk about being unprofessional, the way he was speaking to that boy in front of all the customers was Awful!!! That man is Very Unprofessional & has a bad attitude & he’s very vulgar. I’m Sorry Monro, but until that guy Bob is gone, My family and I will go elsewhere.

Le
Review №89

Exceptional customer experience. Highly recommended. Bob is the best

Li
Review №90

They did amazing on my truck rotors and brakes. Bill was exceptionally helpful and they were all courteous.

Da
Review №91

Neal the store manger is a great guy. The place is very short staffed. He helped me out alot. His customer service was very helpful. He went above and beyond for me to have what i needed done. Wasnt happy though with the wait time spent 6hours there that day but he took care of me. Thats what I liked.

Be
Review №92

Great service every time! Bob is so friendly and the services are speedy! 10/10 recommend

Li
Review №93

I recently took my car in for an alignment I was told that my one motor/tranny mount was bad... and thats what was causing my car to pull to the right and eat tires...well they of course were more than willing to call me with a price quote and how much it would run me ....long story short I took it into my regular mechanic who said there absolutely nothing wrong with my car and all it needed was alignment....I basically feel as if because I was a female and went in there alone they tried to make a profit....shame on you!......follow up Kim youre full of it I called you never returned the calls

An
Review №94

Great service at a fair price! Bill was very helpful, him and his team got me right in!

71
Review №95

The guys there very professional

su
Review №96

Have been here twice, excellent efficient service and friendly knowledgeable staff. The manager Bob is nice and very accomadating will recommend to my friends and family.

Da
Review №97

Every time I come here everyone is super nice and the prices are always good. I have never had any problems and I would highly recommend to anyone.

Lo
Review №98

Bill was super nice and professional. He got my job done fast and efficiently, I would highly recommend him and the rest of the staff

Al
Review №99

Went into Monroe and Bill took me right away, excellent service and kept me entertained while I waited. Would definitely recommend.

Ch
Review №100

Bob was very helpful been coming here for 3+ years and always have been treated good! Fred is awesome as well!

Information
11 Photos
100 Comments
4.5 Rating
  • Address:272 McClellandtown Rd, Uniontown, PA 15401, United States
  • Site:https://locations.monro.com/pa/uniontown/272-mcclellandtown-rd.html
  • Phone:+1 724-235-8197
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:9:30AM–4PM
Service options
  • In-store shopping:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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