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Studio Home
3106 Bridgeport Way W, University Place, WA 98466, United States
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Studio Home
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Sp
Review №1

Complete lack of experience for design and the Medallion cabinets are worse than HomeDepot off the shelf cabinets. Below is a email I sent after fighting for 3 months to have them resolve this.I have been more than clear that I wasnt happy with the quality of the cabinets or the design layout of this laundry room.I have had dozens of people at my house and they all say the same thing, cabinets too big for the space, poor cabinet construction, poor design layout. I have also had other designers and contractors over for the kitchen remodel, and have a look at the laundry room. Not one designer or contractor had anything positive to say about the laundry room.When I sent you an email in regards to the cabinet quality and the sink issue, your response was short.Cabinets have a 1/8 tolerance from the manufacturerContact the sink manufacturer for warranty.When I had you over to my house to look at everything you said that it looks ok to you and its a matter of perspective. I am the customer, its my house and it should be what I want since I have to live with it.The install needed more parts that werent ordered and in the beginning you wanted me to pay for them. Then you said you would pay for them, $135.00 in parts on a $11,000.00 contract that I am completely unhappy with.I would have expected when you came to my house and admitted that the design could have been better that you would have taken some responsibility and offered to change out the cabinets.When I suggested this, you just stared at me like a deer in headlights. Any mention of fixing this that had to do with costing you money I got this same response.After standing in front of this disaster for 2 hours you only offered to move one cabinet to the other side. I explained to you this would make the entry from both doors in the room even more cramped. You still didnt say anything about the upper cabinets or the poor quality.I came up with the Idea of centering the washer and dryer with a 9 cabinet on each side and eliminating the 24 cabinet.I was appalled when you wouldnt credit me back for not using the 24 and I also had to pay for the additional 9!!!!! This was your designers work we were trying to fix, why should I have to pay anything!!!As you know I am also a contractor and I stand behind everything we do. If a customer doesnt like something or ever feels like a product is not to their expectations I go over and above to make the customer happy. Yes, even if it costs me money. Reputation and integrity is everything in business.Being a local contractor for 30 years people are always asking me who I recommend for remodeling projects.Its not just that I cant recommend your company, its the 2 hour disaster story that I will tell of who not to use.Definitely wont be leaving a good review on Google and all other social media

Je
Review №2

5 stars isnt enough. Ill start with the basics: 1. Studio Home is a multi-level, one-stop-shop for every major home project youre looking to do; flooring, cabinets, countertops, the accessories that go with them (handles, backsplashes, etc.).2. This is a showroom that houses a very large and diverse selection of manufacturer products. Prices range low to high and are comparable to the local market/other showrooms in the area (as in, like 6, at least.. Ive been to all of em..@_@).3. They dont carry poor quality items; things you might find at a Wal-Mart or big box store. *A plus* If your budget is more conservative, youre still going to get great products.4. If you need cabinetry, skys the limit. Everything is customizable from the size of the cabinets, door design, color, material, paint, stain, inner upgrades like shelving, etc. And if you have a blank canvas or need help designing your space, they will come out, take measurements, and design a custom template(s) for you. Yes, there is a small fee for that -but- if you already have a design in mind or have taken your own measurements, let em know and youll probably have the fee waived, provided you have enough idea on paper. :-)OKAY, end of novel 1. Heres why you want to use Studio Home for every and any project youre getting into:1. The women. Sorry if there are any men working there now, Im sure youre just as awesome BUT MY GIRLS! Is customer service important to you? Do you want to meet deadlines for your project? Do you want to work with personable, intelligent, and straight-forward individuals? Do you have a budget? Do you not have a budget? Do you want options? Do you need direction? Do you want genuine smiles and a please let us know if you need anything or have any questions, seriously, were here to help.?Studio Home was my 4th stop in scoping out places to use for my home remodel. I was impressed with the amount of products they housed but the level of service and expertise Kari and Kayla showed on my first visit left me feeling relieved that there was a place I might be able to tackle every project on my list while getting help from friendly professionals along the way.Two stops later, I came back to Studio Home and started designing my remodel. Eventually, Cecilia came on board and even though new to the company, she quickly learned my name and my project.I am BEYOND satisfied with Studio Home and the remarkable team that work there. You really cannot go wrong by making them a part of your home.

Ke
Review №3

Great place to send customers to select product. Highly recommend

Er
Review №4

Very good excellent service

Information
31 Photos
4 Comments
4.5 Rating
  • Address:3106 Bridgeport Way W, University Place, WA 98466, United States
  • Site:http://mystudiohome.com/
  • Phone:+1 253-327-1616
Categories
  • Cabinet store
  • Bathroom remodeler
  • Carpet store
  • Countertop store
  • Flooring contractor
  • Flooring store
  • Interior designer
  • Kitchen remodeler
  • Tile store
  • Wood floor refinishing service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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