My wife and I want to thank Steve and Donna for the help in getting a great crew to come in and install our new LVP flooring through Costco. The guys did an excellent job! They were professional and hard workers. It took only three days to do the entire house . There was an issue with our MB toilet after new LVP flooring was installed. When toilet was removed, it was set to original tile height and new flooring was short by 1/2” We noticed leakage and toilet was wobbly. We contacted Donna the owner of Floor Decor and she ordered porcelain planks that closely matched LVP as the rest of the house for toilet area to accommodate toilet flange. Problem is now solved. My thanks to Hector, Juan, Luis, and Othon, Carlos and his son.. Great job by all the crew and Donna.Thanks Leo P.

Very nice service and good price thank you

Salespeople are almost none. Lots of different samples of flooring. Must ask for info because short handed.

Awesome experience. Big selection and quality products!

Terrible customer service. I bought material from them two years ago. Going to remodel again this month, but will be going somewhere else. I suggest you do the same! Save yourself the headache.

We are extremely happy with our flooring! Steve was so helpful and knowledgeable. He was patient with our numerous questions and we appreciated his honesty. He is GREAT and easy to work with! Hector and his team did an EXCELLENT job installing our beautiful flooring! I would not hesitate to recommend Floor Decor!

I just had two of my bathroom floors torn out and redone in tile. Dave and his installation crew were great. They were professional, arrived on time, kept areas clean, worked hard all day, and did an absolutely beautiful job. I would highly recommend Floor Decor.

We would like to take this opportunity to say thank you, to Mike and his entire team for their outstanding services during the months of both June and July.Mike and his team were Godsent to our family and their professionalism was awesome. His communication level was amazing and stood out on informing us of when were to receive our flooring. He also went the extra mile and delivered over 190 boxes of the most beautiful flooring to our home and it looks exquisite. This company has the best prices and customer service that anyone could ask for and there were no hidden costs. We required additional materials and once again, we called Mike, and he was right on time with yet another delivery. Mike made our dream a reality, it was stress free and we are so grateful! If you have any flooring needs, we totally recommend giving this company a call. Mike is awesome! Again, thank you so much to everyone at Floor Decor, Upland, CA.

After experiencing water damage to my floors I shopped several flooring businesses and luckily came across Floor Decor. Sam, was a pleasure to work with. Extremely knowledgeable and willing to answer even the dumbest questions. Sam, worked around our schedule and gave us a great price for a fantastic final product. I can’t recommend this place enough. Thank you Sam and crew, you guys are truly lifesavers.

Im a contractor 25 years the lady yelled at me over the phone.. All I asked is if thinset they sold me was able to be applied on their decorative tile over hardybacker type 1 D1TE. In 25 years I never been yelled at for asking a simple question?? I mean a yell as if I were her husband from a broken marriage??? Im a passive person... Thought I should write my review..

The company was referred to me through my insurance and offered an excellent price on an additional bathroom to be floored. When the installers came they did not have all the necessary tools. I had to provide them with a plastic bag for the toilet removal, a mat so they did not dirty the carpet, a towel that was asked for and I provided for them and in addition used one of my personal towels without asking me and attempted to return it to me out of the toilet. Also, I had to clean up behind them. When I called to inform them about the performance of the installers, I was met with They will be spoken with. So either hide your towels or remind them to have workers to bring one and be prepared to clean up after them, as well.

Outstanding from start to finish. Tim is extremely knowledgeable and spent time going over the products so we could make the choice best suited to our home and lifestyle. It was a small job but that did not matter. We chose a waterproof laminate because of our pets and the flooring actually has exceeded our expectations! We will definitely use this company for our future flooring needs!

Great tile and employees!

Dealt with the owner Sam himself the first time we went there and he worked hard to get us the best deal possible. Would really recommend this place. Staff were also friendly and Sam would deal directly with us even after the sale. Prices were great.

My boyfriend and I just went to Floor Decor and we had the best experience ever. He was so helpful and informative. He help us find what we have been looking for. We where looking for tile that we saw on Pinterest. I highly recommend Floor decor. -MS West Covina

Found the floor I wanted at a good price. Paid just under $1500 for 37 boxed. My contractor installed the floor a week later and found that one of the boxes was damaged. (Looks like it was hit with a forklift). I came back to see if I could get the 5 damaged pieces replaced, but they refused to replace because I had to return broken pieces within 48 hours. I guess I had to inspect a ton of material piece by piece with two days of purchase. TERRIBLE CUSTOMER SERVICE BY FRONT DESK. THEY DONT STAND BY THEIR MATERIAL. GO SOMEWHERE ELSE. THERE ARE TONS OF OTHER PLACED IN THIS AREA.Yes, FLOOR DECOR in Upland. See pic of invoice

Their service is awesome great service Im very happy

Great service.

Not as many options as Anaya, but service is more attentive, informative and pleasant.

Love the variety, prices, and products