Eric is pleasant to work with and makes the repair process easy. Timely quote for repairs and parts were not over priced. I appreciate his honesty, workmanship, and how he interacts with his customers. I will return to specialized automotive for all my repair needs.

So grateful that a friend recommended me this place. They are always prompt, friendly, and honest. I always leave paying less than expected and feeling very confident in their work. I recommend them wholeheartedly.

I went in for Buyers Inspection of Toyota Prius. They checked the vehicle thoroughly for about an hour and gave me a comprehensive report. The price I was charged was very reasonable for the service. I would definitely recommend this place!

I have been going to Eric for multiple years now and wouldnt think of going to any other mechanic. Eric is versed in multiple auto makes. He is very friendly, honest and knows his stuff. You will not be disappointed taking your next auto repair to Eric. Tell him MOONS T BUCKET recommend him

Eric is great--gave reasonable estimate and got the job done quickly! Will definitely be a return customer.

Took our car to Specialized Automotive after reading the great reviews on Google. The problem was diagnosed promptly and honestly. Ms. Michelle shared the findings from the initial inspection and ranked them based on priority and immediate attention. The entire process was transparent and fair in pricing and they did not try to pressure me into services our car did not need. The work was promptly completed and the car rides like new. Excellent quality and service!!!! 5 stars!!!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

First a little background. In a former career, I worked for a fleet garage that primarily handled tractor-trailers, but also did some work on standard size fleet trucks and cars. I handled parts inventory and work order flow, as well as did a lot of the F2F with outside garages and vendors. Ive also had a lot of personal experience with local dealerships and shops in my more than 40 years in the community.Ive done most of the work on our beloved 1997 Toyota 80 series Land Cruiser since we bought it a decade ago, but I am not getting any younger. And some jobs a good part-time mechanic should be smart enough to leave to the pros. So finding myself with a dead A/C system and a mess of oil getting all over in the engine bay, this was one of those times. Especially given Id misdiagnosed the source of the oil.Id noticed the URL on the back of the Specialized Sequoia around town and had already put them on the short list of shops I would be willing to consider dropping the truck off with by virtue of their focus on Toyotas. A friend recently purchased a built 96 80 series and had the opportunity to experience Specialized service and highly recommended it.Eric got me in quickly and had the truck diagnosed and the A/C cooling again while I waited the first day. I enjoyed a nice chat about my research with Machelle in between her handling other appointments and business. Turns out it wasnt a distributor O-ring but the oil pump/main bearing gasket/seal. Well that explains the mess - and it kept me from going down the wrong road with a repair.Parts needed to be ordered, but I was scheduled back in quickly and got the truck back the same day after they arrived in short order at very reasonable cost. Its nice its now not dripping everywhere it parks. And its great to confirm that the truck will be in the very professional hands of Specialized Automotive next time our Toyota Land Cruiser needs some specialized TLC. They are truly among the best of the best when it comes to being a trustworthy shop to handle your vehicles maintenance needs. I recommend them highly.

I had issues with a starter, had my car towed to specialized automotive. I had no power so a window was left down, I placed plastic over the window to protect it but a strong storm blew the plastic off and I got water in my car. Eric cleaned up all the water and made sure to dry everything else. On top of that got my starter issue fixed quickly and at a great price. I will definitely be coming back.

Great Owner/Operator business. Very knowledgeable and is always looking out for his clients best interest. Thank you!

Driving cross country, I felt I had an issue with my Lexus. Eric was absolutely amazing. He took the time to help diagnose my car, and went completely above and beyond to help sort the issue. If I lived in IL, he would be seeing all my cars our cars regularly. It’s mechanics like him that help build the trust bridge again. Thank you so much! You’re the best! 👊🏼

Excellent service, excellent prices, extremely knowledgeable. I just found out about them a week or so ago... and I wish I had known they were around sooner! Definitely will be returning with my wifes car when the time comes...

Worked with us after hours to coordinate a drop off.

Excellent service at fair prices! Fixed right the first time!

Great service like always! Highly recommend!!!

While they specialize in Toyota, Lexus, and Scion work, Specialized Automotive has performed superb work for my Honda Odyssey and Honda Pilot with excellent results. Scheduling has always been timely, and I couldnt be more satisfied with the results. I recommend Eric and Michelle to anyone who asks me!

We love Specialized Automotive! They seriously are awesome people over there! We’ve been to many a car shop in the area, but it wasn’t until we learned about Specialized Automotive, that we will never go anywhere else! Thanks so much to Eric and his team — We only entrust our cars to him!

These guys were knowledgeable and friendly when I called stranded on the side of the road.

Eric has always treated me right, up front and helpful and services at a very competitive price. After some bad experiences at other places trying to sell parts that I really didn’t need specialized automotive had been a breath of fresh air and somewhere I can trust to fix the problem without taking advantage and jacking up my bill. I would recommend to anyone looking for a reliable and trustworthy mechanic.

Trustworthy, quality work! Very happy someone recommended me to start having service completed here. We now send both family cars for service here.

Eric and Machelle take pride in their work. They are welcoming and kind! Eric’s skills at car repair are above any other mechanic I’ve met. He has fixed several of my cars for years! You can trust him to always “give it to you straight” when it comes to what your car really needs done. I highly recommend Specialized Automotive!!

Amazing! Eric came right up to me and greeted me. I described a sound that it was making and he went on to drive my car. In maybe ten minutes he had identified and fixed the issue. He went on to examine the rest of the car and change my oil. Mitchell, the secretary, was kind, polite and made sure that I was taken care of while I waited. It was fast, thorough, and very reasonably priced! I will definitely be bringing my car back whenever it needs maintenance.

Excellent Mechanic very knowledgeable, I brought in my Ford Fusion to get my check engine light issue fixed. He was able to get my car in and fixed in a very reasonable timeframe and was fixed before all the traveling I had to do before the Holidays, I highly recommend you at the very least ask him if he can help you with your vehicle trouble, and if he can I again highly recommend you get your vehicle issues resolved here.

My Toyota seat motor stopped working and the seat wouldn’t adjust so I took my car to Eric. He found out that the part was no longer available because of the age of my car. He didn’t do what most mechanics would have done and say he was sorry. No, he went to a salvage yard out of town over the weekend and found the part and has now repaired my seat.I am so grateful for people like Eric who cares that much to go above and beyond to help someone. He is honest, trustworthy and an excellent mechanic! I like his secretary Michelle too!

Best repair shop Ive found. Eric is super knowledgeable and most importantly a great guy. My a/c recirc motor went out and instead of charging me $1000 to replace it he gave me the option of simply disconnecting it. That meant a loss of a decent sale for him, but also a lot of money saved for me, at little inconvenience. HONEST MECHANIC

Eric Settles (owner) was incredibly patient and worked with me to resolve my problem. I found him extremely professional and refreshingly honest. I would gladly return for future services and encourage others to go to Specialized Automotive, Inc. as well. I highly recommend this auto repair shop!!!!!

Eric was the only mechanic I let work on my car when I lived there. Always reasonable and quick.

After a bad experience at another place I started taking my vehicles here about a year ago. Service is always excellent and thorough. Eric does a great job and is very knowledgeable. He also shoots straight and does a great job explaining what is wrong and what he needs to do to fix the problem. Thanks Eric!!

By far one of the most fair and honest mechanics in town! Very knowledgeable with Toyotas.

The service on my car was outstanding done by a very talented and professional technician. Their customer service was excellent. I will be returning to this new business for my next service call. Thank you

Another excellent visit in the books!! Eric is amazing and does a great job!

Had major service work performed at this shop recently. Service was excellent. I have been using Eric to service my vehicles for years. Thanks again see you next service!

Service was excellent and fast. I would highly recommend to others.

Eric was honest about the prices, straightforward with the repairs needed, and didnt try to push anything I did not need. Was my first time there, but I plan on going back

Ive been to specialized automotive twice now ... Of course It was fabulous service !!!I have a 2000 CRV Honda that has over 100,000 miles on it, I just love my car and cant let it go !I drove all the way from Springfield for a few reasons one I knew that Eric could fix my car better than anyone I know . (At one time he even worked here in Springfield so hes has worked my cars for over 24 years ! )Second, I love Champaign /Urbanna, it gave me a excuse to run around town after he was done !!

Greatest small shop around. It is a one man show as far as I saw, but what a great service. Eric is an extremely knowlegeble guy with a ton of experience. He used to work for OBrien back in the good ol days, but realized what Napleton is all about and decided to go on his own. He only charges the actual time it takes him to do the job, while other shops have the tendancy to inflate that number. In my case I had other shops quoting me 4 hour labor for a job that he only charged for 2.5 hours. If you want great service, great results each and every time at afordable prices, this is the guy you want to see hands down.

Thank you, great shop. Keeping it local