J has The Worst Customer service Ever!! I asked him about getting a Certain kind of hair, He said, can you see for yourself? Im like youre supposed to assist your Customer. He got the Hair and was Sarcastic. So I asked are you having a bad day? As he threw my items in the bag, I knew I will Never spend another Dollar there. You just dont treat repeating Customers who spend their Money in your Store like that. Racial Profiling. He lost a Good Paying Customer.
I was visiting the city and wanted to check out a new hair store came across this gem💎. J was very informational showed me around and let me try on different wigs in their beautiful private dressing room that’s all glammed up for you. Thanks for the experience.
Customer service was EXCELLENT didnt catch her name lets just say beautiful QUEEN help me out luv this kind of service
Always nice when i come in and always helpful, love the options this store has!
I came here looking for a wig to wear for the very first time and Jay helped me find something I was very comfortable wearing. Great quality hair for a reasonable price! Very happy and satisfied with the deals he offer his customers!
I absolutely love this store! The staff is always top notch, the owner is always friendly and if you ever need something that’s not in stock Jay (owner) is always on top of it. I will never shop anywhere but here for all my hair products!!! They literally (especially Rickey ) make you feel like family.....
I came in looking for two packs of hair to get my hair done and it was exceptional service I got just what i was looking for! Huge place! You’ll find anything you need!
Staff is cool. Someone is always available to help. Beauty supplies are few and far in between so I’m disappointed that there is not a larger variety of products to choose from. Too many of the same hair types.
They are fully equipped with everything you need for your beauty experience. Excellent service. The employees are professional and attentive to the customers.
The staff is wonderful and always helpful. They helped me get exactly what I needed in my time of need. Always pleasant and very friendly.
My birthday was October 5th and the staff was kind enough to let me get a free lip gloss of my choice. They are really friendly.
Really good
Very upsetting when it supposed to be open it was closed until 11am. A sign on the door. I waited until 1125 it still wasnt open. I really needed hair products.
I absolutely enjoy the wide selection of hair and hair care products. Jay and his staff is so helpful in helping find what best fit you and your style.
Normally I have no problem with this place - however, I visited this beauty supply store at 1:10pm looking for some quality hair for a sew in. I was looking around for 10mins, taking my time deciding. If Im going to buy hair I wont just pick just anything - anyway, the Asian guy pretty much kicked me out because he wanted to go to the bank... last time I checked I was in the store during business hours.
I liked
A nice place to find beauty products at very good prices
A nice man there helped me find exactly what I wanted
Nice quality an LARGE variety of different products. I love to shop a urban beauty convenient as well.
The staff is not very helpful
I love the way i always get treated with great customer service . Never have to wait on service . The products is the best in town i will mever switch to any other beauty supply . They are very organized and everything i get is cheap love urbana beauty my number one hair salon 100... 😆😇😆
Always seems to have just what I need at a reasonable price.
Very friendly and helpful. Make sure if you buy a wig you tell them you want your packaging.
Had what I needed, fresh products, helpful and nice staff
All of the employees are awesome! Great place!!!