This is my go to store if I need a quick, less expensive tool. They pretty much have everything Ive needed for basic home, automotive, and electronic maintenance tools and supplies. The prices are good and the store is always in immaculate condition and well organized.
Found a brand new item i have always wanted. Bauer cyclone dust collector kit. $39. Now I can keep garage cleaner
This is one of the worse Harbor Freights you can go to. The inventory is never correct so dont waste your time driving to the location. You can call but most of the time they will start off by saying they probably dont have an item although it shows to be in stock. Save yourself some gas and call first their inventory is highly inaccurate. When you call hope you get a competent employee that will actually check for the item vs what inventory says. If all else fails go the Bloomington-Normal location if you are headed that direction as that store seems better organized.
Cheap quality tools, like they say. They have a protection plan on most tools, good customer service and convenient store locations.
Awesome products. Great prices
I love Harbor Freight. Great prices and the staff are helpful and friendly.
Was looking all over Town for a wheelchair with no luck and I decided to called this place and right away Jodie answered the phone, very polite and very efficient, told me the store had some available, really needed it ASAP so I was happy about that and the fact that I didn’t waited minutes before talking to someone on the phone was good too
Phenomenal customer service! I purchased an expensive pressure washer last fall after the season. Just got it out of the box today. Unfortunately, I got unlucky and purchased a lemon. I had declined the extended warranty when I bought it, but since the could see it was clearly fresh out of the box, they allowed me to purchase the warranty and replaced it! He also gave me the accessories (gun, hose, tips) from the returned one to compensate for the inconvenience. You dont see customer service like that much anymore! Good to see someone backing their product!
Had what I needed for a great price.
Very helpful people. They went above and beyond to help. Great store.
They have a pretty good selection of tools. Service at the registers was friendly and all sales associates on the sales floor were very helpful
Great as always. Staff is super friendly and helpful. They run a tip top shop!
Got in and out quickly and found what i was looking for.
Super fantastic ppl, always friendly and knowledgeable
Staff was very helpful. An willing to go above an beyond to answer all of my questions
Im not sure if I went on the wrong night (12/23/20), but the store wasnt very busy. Most customers knew what they were looking for. Myself and 3 others were seeking help. There was 1 cashier, a few people stocking items (as well as in the back) and a wonderful lady helping all 4 of us. Trying to, at once. It seems the cashier has 0 knowledge of the store and its products, as every time someone had a question, he would ask that wonderful woman. She tried so hard to help everyone. In the end, I ended up roaming the entire store and eventually found what I was looking for. What could have been a 5 minute visit turned into a very long 35 minute visit. I knew what I wanted, she was just too busy because no one else would help her.
I love this place. They have most things I need and for a great price.
Love the store, although the employees could give just a bit more breathing room, not everyone is a shoplifter....
Harbor Freight is AWESOME!!! As long As you dont expect everything in there to be the best of the best... BUT, if you do get their quality brands, then it is AWESOME, like I said. Love Habor Freight...
Cashier couldve been a little nicer, but happy with the tool i purchased
Usually always have what I need
I cant spend too much time at once, because I will always find something I need (or desperately want). This store has almost everything someone who works with their hands needs to get the job done. If I could choose an all expenses paid shopping spree, it would be here.
Store is good enough they have a hard time keeping product on the floor. Ive been there 3 time looking for a lock and clasp for a gate and they never have any in stock. Or on the shelves
My favorite place to go
I was not very impressed with the cordless power tools, but the corded power tools and air tools that Ive bought have helped up better than the expensive name brand tools. The Badlands winches are hands down the best winches on the market for the money!!!
Its Harbor Freight. I walked in, was greeted, and told where the item I wanted was located.
Enjoy shopping here.The staff is friendly & theres many things that Ive found thats worth the money.Stop by & check it out.
Great store bigger than it looks on the outside. Very clean and friendly staff!
Im kind of biased because I work there, but even before I did I loved this store. The associates I work with are fantastic, and the customers are great!
I stopped by today to get some wheel jacks. They only had two on the shelf but the manager was able to find two more and back and even help me to get them loaded into my van
Very clean store, friendly staff and I even took my Boston terrier in too!
Cheap tools. Great for home.
Got a great deal on a predator motor. Sale price plus a discount for applying for credit card. Saved $125.00
Had what I needed, great price, competent help. Whats not to love
Great as usual
Good place to buy your tools and other stuff good prices there staff is very good at helping you if you have questions about anything
Never once had an issue with returning a product under warranty. Prices are usually fair. Would recommend some tools as single use throw away tools, but over the last year or so quality and reliability have been improving. Going to try out their PIERCE roofing guns soon.
One of the last stores that stays organized.Its got to be my favorite store!
ICE CREAM STORE NEXT DOOR WAS OPEN!
Great prices
Good prices
Customer service is exceptional.
Wow. What good deals stop by
I grew up there has a child.
I love this store! Affordable tools for shade tree mechanics and DIY projects. I always take advantage of the 20% off coupons when I can, savings just increase!
Great value good selecyion
Excellent customer service. Employees knew exactly where the items were located in the store.
Friendly service, always well stocked.
A place to find inexpensive tools. They have great sales.
Have been very happy with predator engines
It was ok
Great deals bought a Bauer 1/4 inch drive batter impact gun and it works damn good couldnt be happier and only paid 70$ for it
Awesome service, always great prices, chased me down in the parking lot when they found an item I was requesting!
Love it for cheap tools
Found everything I needed staff helpful was able to tell me where the items was that I needed
Cheap, but very useful tools
Good place to visit in the Bios s trees that you need good prices
Employees were very helpful and helping me find what I needed.
I like stuff
Great service, very helpful and courteous. Great prices.
Its an ok place for home owner
Staff is really nice and many good deals
Decent tools and other items for a decent price
Always clean, organized, and the employees are ready to help.
Some things are very good deal other things are overpriced. If you get a coupon and you go in there to get what you want and leave its a good shopping experience. Keep in mind, tools is a big one on you get what you pay for. And this will test your knowledge. Good luck
The staff are always helpful. They have a lot of items you might need occasionally, quality varies, prices are generally low.
My go-to for tools. Only 4 stars because when they have a good deal inventory goes too quick.
Polite and knowledgeable staff. Clean. Felt safe to do business with COVID restrictions.
Nice and clean! The store is well organized. Staff are attentive, knowledgeable, and helpful! Cant find something, just ask!
Great place for discount tools.Always a few free items with purchase.Great service.
One of my favorite stores to shop. If you enjoy working with tools, or are a weekend warrior, this is your store. Yes they are NOT craftsman or any other large brand, but the tools are cheap and do the job. They even have warranties on most of the tools, just like craftsman. So if your like me, on a budget, and need specific tools for odd projects, check out HFT first. They probably have what you need.
If you want to buy tools in a clean and nice place I highly recommend HarborStaffs are so friendly and helpful,they will treat you like you deserve!Get sign in on the membership there so much coupons that you can use,including getting free stuff etc there so much options !
Jim Heater is awesome & so helpful!
Good prices
Got exactly what I wanted
FriendlyGood pricing
Good place to find cheap tools fast
Didnt actually go there went to store nextdoor
Sometimes great service..sometimes vague. Product are stood behind
Great store, great staff, great products, you just have to understand that some things, you get what you pay for. I use this particular HF frequently and love the coupons Im getting in mail/email. 25% off on a $130 tool is AWESOME!
Great place to go get a tool for the occasional use. They have really cleaned up the store and organized it from the way it looked a few years back.
Its ok lil pricey
Great prices and customer service
Cheap tools that may or may not break great place to shop
Ok place but Lowes was cheaper for toolboxs
Cheep tools
Very helpful and upbeat employees.
Really easy to find what I needed
Great place to get inexpensive tools. Get the replacement insurance and harbor freight will replace or upgrade your tool if it breaks. I shop here often for tools and supplies for those tools (sand paper, gloves, drill bits etc). They have some garden items, flags, items for trailers and trailers themselves, moving equipment, small tires for wheelbarrels etc. Many items. Take a look!
Very good! I like this store because of the reasonable prices. The tools arent all name brand but thats fine with me, cause most of them are still good quality.
Harbor Freight always has good tools what diesel prices I bought a 50 inch straight edge clamp fur gift for Christmas
Perfect service
Best price. On great durable hardware.
They were super helpful on the phone and had exactly what I wanted at a great price.It’s a shame that this great experience was marred by older employees chatting away and not even recognizing customers waiting in line at one register while they gassed at another.
Manager was very friendly and helpful but the other cashier was very rude..
I actually like dumpster diving harbor frights dumpsters, they throw out tools still in the boxes. My only complaint, less cardboard and paper more free tools.
Great price
Love this place. Very reasonable prices!
Great prices on tools and one of my favorite places to go.