My husband & I just went into Depke Gases & Welding in Urbana on the search for a hard hat to welders hood attachment and we were assisted by Zach! We were greeted as soon as we walked in the door, we browsed for a few minutes, & then asked by Zach if we needed assistance finding anything. Zach was prompt, extremely knowledgeable, very professional, & offered to order the part my husband needs! Zach made some calls, got the part ordered, & actually saved us money vs. ordering the part on Amazon & we will get it 3 weeks sooner! Zach also let us know that he can order pretty much anything there is out there on the market, if they don’t have it in stock! If you’re in the need of welding supplies, FR protective gear (in stock!), etc., or just general advice, STOP BY Depke Gases & Welding in Urbana! You won’t regret it!! THANK YOU ZACH!!!!!
I have yet to find better service in this industry. I am new to welding, and I was able to call up the owner and have a wonderful conversation about what supplies I might need for the project I am working on. He gave me excellent advice, and he was completely open to shipping the supplies via UPS straight to my home out of town. Every time Ive been in this store, I have been helped by friendly, polite, honest, and professional service. Dont look anywhere else for your welding supplies, these guys are easily your best option!
Great customer service
Great friendly small town service. Definition of KID principle.
These folks are incredible. I got immediate help and lots of advice. They didnt even charge me for the two brazing rods I needed. I cant say enough about this awesome place.
These guys are great. Theyre knowledgeable, helpful, and genuinely interested in making sure that what they sell you will do its job. Ive been to both the Kankakee and Urbana locations, and everyone staffing those locations seems very well informed.Ive been a repeat customer, and have only had one issue, which they quickly and professionally resolved. Theyre definitely keeping my business.
It is always a positive experience. Very quick service.