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CVS
14201 Hickman Rd, Urbandale, IA 50323, United States
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CVS
Comments
Me
Review №1

I have used this CVS to fill my monthly prescriptions for about a year now and they have been great. Today however was not so great when I went to the doctor at 8 AM. Had a prescription sent to the CVS pharmacy at 8:30 AM and then I went home to wait for the prescription to be filled. I called CVS around 9 AM to see if the prescription could be filled any sooner and was told it would be ready for pick up at 10:40 AM. Got to the store at 10:40 and was told that the prescription would not be able to be filled until tomorrow. No one notified me of this until I showed up to fill the prescription - super frustrating! Not sure how mistakes like this happen. The pharmacist are all very nice but this lack of attention is extremely frustrating.

Li
Review №2

I wanted to check out the new drug store. Wow! It exceeded my expectations as for atmosphere organization and variety of products offered. Signs were very helpful. The cashier was so friendly, I left smiling.

Be
Review №3

Great customer service! I called for a specific store item and he checked their shelves and came back saying they had it, even gave a second option!

Ni
Review №4

Great place, super very clean, and and helpful pharmacy employees

Li
Review №5

Pharmacist and gal at the window were very helpful!!! I had a mix up and they handled it with kindness. Thank you!

St
Review №6

Jake Shell, the CVS pharmacy manager 142nd and Hickman is amazing. On more than one occasion, Jake has helped us weave the maze of insurance companies and physicians. He genuinely cares for his customers and goes the extra mile every time. We have never, during our 29 years living in the Metro area, had anyone in any pharmacy be as customer service oriented as Jake Shell.

Ja
Review №7

I mistakenly showed up late to the drive up window of the pharmacy a couple minutes late. They helped the car in front of me and when I got to the window they had the security gate closed and didnt care to say even sorry were closed. This was for medication! There wasnt anyone behind me. I may have been 2 minutes late but come on, at least say youre closed.

St
Review №8

I just started at the CVS pharmacy and happy I did...very nice staff and good service. Also, I found a non-Rx item easily because of the helpful signs above the aisle. If there is a poor rating at this store...they must have had a bad day!

Mi
Review №9

Great staff, convenient location. They have most of the essentials that you need. And the rewards program is great.

Ep
Review №10

The deals were mislabeled and we had to pay a whole 3 dollars more than necessary. We spent 10 minutes on a 5 minute adventure this place sucks!

Ol
Review №11

My wife and daughters and I were checking out. My son went to find the bathroom. When we got out to the car he told us that they said that they didnt have a bathroom? I will never stop there again. Walgreens is just down the road and I know they arent turning away kids that have to use the facilities.

Mo
Review №12

Very nice store and very professional stuffHappy to have you in my neighborhood.

Am
Review №13

Started my prescriptions here about 4 months ago, and have been very pleased with their service. The store has a lot to offer as well.

Ka
Review №14

A great place to work and shop !

Vi
Review №15

I tried calling both the pharmacy and the store itself and all five times their automatic phone system hangs up on me after asking me to please hold.

Me
Review №16

The worst pharmacy. We only go there because our health insurance forces us to. We have problems constantly & the limited pharmacy hours are ridiculous!

An
Review №17

Great pharmacy

Th
Review №18

High cost, especially if you are not a member.

Ju
Review №19

Not the best pharmacist experience unfortunately

Ev
Review №20

CVS is the place to be my dudes

Co
Review №21

Clean store.

Information
20 Photos
21 Comments
3.6 Rating
  • Address:14201 Hickman Rd, Urbandale, IA 50323, United States
  • Site:https://cvs.com/store-locator/cvs-pharmacy-address/14201+Hickman+Road-Urbandale-IA-50323/storeid=10480?WT.mc_id=LS_GOOGLE_FS_10480
  • Phone:+1 515-987-8080
Categories
  • Convenience store
  • Drug store
  • Cosmetics store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Online care:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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