Stopped by last week while doing business in Uvalde. Great service and great coffee. Staff Sam, was exceptionally outstanding, greeting you and preparing your order Super fast. Best Starbucks Iβve ever been to! ππ½
Its Fall. I got the Pumpkin Spice Latte, and pumpkin bread.It was heated. Both were absolutely delicious!!!Took almost 25 minutes, only one customer ahead of me.They were taken everyone in the Drive-thru, prior to my order.
Locked doors, long drive through line. After serving 6 cars they put a placard in front of my car and said they were closed until 1 pm. It was 11:30 am. I said we had been waiting for 45 minutes to no avail.
I dont think Ive ever had a bad experience here! :) The customer service is outstanding, the drinks are always correct, and they are very accommodating as well.
The only thing that could make the Uvalde Starbucks better is if more customers would use the app. Waiting in the drive-thru takes at least 30 minutes. Itβd be nice if they had a separate line just for app orders.Inside orders are fast and the service is super courteous. Itβll only take a few visits for them to remember your name and favorite order.
Very attentive personnel who made an excellent recommendation on the coffee. The staff excelled at their job.
Fast friendly service, the hours can be kind of weird but overall I have had good experiences.
Good job being here in a small town. They can make an Americano! (Looking at you local fix)
Horrible service actually I thought I give them another try driving to our ranch in uvalde from San Antonio Tx β¦ dine in closed it was 10:30 am 10 cars in drive thru no one at store closed we waited and and waited until this man honked at us and said no one inside
The people here were very nice. The store was actually open to walk in and order inside. The bathrooms were also open, and that supports Human Basic Necessities. The other Starbucks Locations in my city (not Uvalde) are not doing even the bare minimum. I applaud this location. My chai tea was absolutely perfect.
Worse coffee ever we had always go to San Antonio locations and we had never encountered a person working for Starbucks that doesnβt know how to make a caramel macchiato then we go back to tell them to fix there mistake and they get offended please get your courses done before you start working on the line making coffees drinking a coffee itβs supposed be enjoyable not tasting like water
Always quick, Karina at the drive through is super sweet!
This Starbuckβs hours are erratic and unpredictable. Sometimes theyβre open, sometimes theyβre not. Their actual posted store hours say one thing, Google says something else and then they post papers with random hours as they please. Almost all last year they were never even open. How do they plan to even stay in business? Very pour business practices and poorly ran. It will only be a matter of time before there is a random βOut of Businessβ sign posted along with their made up store hours. Store manager needed to get his act together! This is absurd.
Worse Starbucks ever!!!!My online order kept being passed up to take care of their drive-thru line! I called to express the situation to the supervisors, and she was rude and did not even let me voice my concern. She spoke over me. Terrible service! Stay away!!!
Awesome service and excellent coffee!
The people at this Starbucks are so friendly!!!!
My sister and I showed up at 7:10pm on 10/06/21 and they were closed.
Its a good place to plug your phone or computer in and drink coffee, while you do whatever you do on line.Also middle class people who usually frequent Starbucks, are less likely to sit around & stare at you and play with themselves like lower class people will do.
Great customer service and fast even with only 3 girls working during lunch rush
Worst service ever. We waited in line for 20 minutes and when we finally made it to the speakers to order, no one was there to take our order. We then went to pick up window and they ignored us and would not acknowledge we were even there.
So clean! Fully stocked, pretty quick, nice employee. Love the coffee and brownies!
Great customer service. Friendly people!
Baristas are so friendly, informative, and always make the best drinks.
Great service! Really friendly baristas and welcoming environment. Glad we stopped.
The woman, Kristi, who took my order was EXCELLENT. She knew exactly which specialty drink I wanted. Unfortunately whiever made it (not her) did not make it correctly. Which wasnt the major issue. I paid extra for add ons that were not put in.
My go-to in the mornings when I make a trip to visit my family! I appreciate the friendly staff, cleanliness, and speediness of mobile ordering. My coffee also consistently tastes better here than my local Starbucks. Thank yβall for the exceptional costumer service and good coffee!
Starbucks is Starbucks, right? Drinks are all the same. The STAFF is what makes this location special. I appreciate them, the only one whose name I recall is Brianna.Thank you so much!
Rude, thier sign outside said open until 5 pm, online says 4 pm. They were closing at 1 pm.
Theyre always soNice ...Get my order rightEvery time.Stuff is fresh.
Friendly service!
Always receive great customer service!
The service a as quick and very friendly!!
Amazing. Employees are great. Service is outstanding!
Waited in line for 40 minutes. Only to be next in line to order and they closed. Drove up to the window and was completely ignored by the staff. Not to mention the 5 cars behind me waiting to order as well. They had no decency to let us know they had closed. Absolutely worst service ever.
Great service and warm hospitality. Wish more Starbucks were as attentive to customer service as this location. This will definitely be a stopping place when traveling through SW Texas.
The customer service was fabulous! The cafe is clean and customers are taken care of in a timely manner. I liked all the festive Halloween decorations. I also like the community board with postings of things happening in the Uvalde area.
Could be cleaner, but friendly service
Friendly, knowledgeable staff, and good drinks. Place has gotten a lot better, and faster, since theyve opened. Im a regular, and will continue to be one so long as my addiction permits me.
As always its awesome best service and products. Better than any other Starbucks.
Great friendly staff but there wait time is really slow they need more training they have people waiting while employees are taking to each other and other are Looking around like they donβt know what they are doing and others were just cleaning. Iβm not from uvalde I just stopped by for some Starbucks and noticed it really quick
Good customer service.
A little slow but very good.
This is my very 1st time going to a Starbucks, Then with that the menu and its options are overwhelming. There is a lingo or slang commonly used that 1st time and even what you would consider, new Customers will not understand like myself.I girlfriend quickly ordered her drink using all the appropriate terms and lingo And left me the last order so I quickly ordered what looked interesting....So I went with the Macha tea latte. Look interesting Ive never tried it nor ever tried really anything off of their menu so it was all relatively new to me. If you are curious and have never tried a machete latte in a supposedly extremely healthy a find out after the fact but also taste the way fish smell.So I wanna inside of the restaurant was relatively clean the staff was friendly no complaints on the store just still not a fan of the products.
Good drinks and very great service.
Wow!!! Super slow service! I canβt get over how the cashier took our payment and is now talking to the other employee waiting for her to make our drinks. Itβs almost unheard of to sit at a Starbucks this long. The Starbucks even in Del RΓo is on point and fast! This one in Uvalde canβt get over it. Sitting here while I write the review. We ordered at 458pm.. the gave my husbands drink to him at 506.. now waiting on mine. Management!!! Where are you?
Very pleasant place. Beautiful customer service. And amazing employees. Thank u so muchπ
Wow super impressed with the Uvalde Starbucks staff.
The workers are great, friendly, courteous and fast.
Worst starbucks experience ever! Employees literally hiding at approximately 215pm avoiding taking orders and would not answer calls.
Good service friendly staff
Friendly staff. variety of drinks (hot or cold) as well as small portions of food. great place to relax and enjoy coffee or tea
Regular ol mediocre Starbucks. Great if you havent had the good stuff.
Congrats from a fellow Barista in San Antonio the service was great! Especially for a new store! Store looked awesome and staff was friendly! Service was also extremely quick! I hope Uvalde gives the staff sometime to learn the THOUSANDS of possibilities that are not even included in the Menu!!! Awesome jobs guys! And good luck green beans!
Good coffee and great atmosphere
It tasted very good and it was very refreshing π
A Starbucks in little Uvalde? Wow! Makes living there more pleasant. The Cafe had good customer service, the atmosphere was nice, the place was clean, The coffee was standard. Certainly will come here again. Jm
Took my daughter to get her favorite beverage.
Love this place
Not very timely. Dont even try to use their toiletπΆ
The cashier woman was super nice
Loved it wonderful customer service π
The barristas are in dire need of training. They do not understand the concept of what a customer is ordering. Asking for a simple order and they asked how to make it. Was looking also for a manager and there was no manager in the store. If there is a way to get a manager to contact me, that would help. Customer service was not what we are used to in other Starbucks.
Karen is really mean t customers she needs to smile
Love their coffees and muffins great job employees
Always good, no matter what you get.
Los Alamos is the better place to eat.
Clean place and friendly employees.
Good place to meet. Service is awesome!
Big clean and friendly staff. Better than the ones back home.
The smell of this place is mesmerizing
Slow service. Frappuccino tasted watered down, not enough flavor for$6.50. For that price, ther Local Fix Coffee shop is much better. Someone else got down from drive thru to get a redo while I was waiting. Starbuckies know there Starbucks, so should the employees!
Great, new location. Friendly staff.
Caramel Macchiato Frappe vinteHot Caramel Macchiato should have got the vinte ( largest size ) smal just wasnt enough ! Lol
After waiting 15 minutes in the drive through, we pulled up to the window, she told us she didnt see our order and had to take it again. And had everybody elses order behind us done!
Delicious coffee, quiΓ§k service also very friendly people work there. Glad they are in Uvalde!
Coffee was great and prompt service as always!
Great people. Made my moka they wat I like it.
Nice and Clean, excellent staff, Love the smell, could enjoy it all day.
This location closes early and does not post hours of operation.
Great coffee.
Completely untrained and unorganized staff.
I love the mocha frappπ
Cool! Just like any other Starbucks
My fave place.
Nice place and very humble employees
Another starbucks!
Yummy iced latte!
They were a bit slow
Loved it
What can I say... its Starbucks.
Great service
Love it
Loved it!!
Great customer service
Loved my coffee