I can’t say enough good things about the quality and professionalism of the staff at Blinds To Go. Darrel S. assisted me in the store. He was knowledgeable and kind. Joe (Joseph) L. came to my house to measure and also to install my blinds. He was also very kind, professional and on time. I have already recommended Blinds To Go to my friends and I am looking forward to completing my house blinds installation with Blinds To Go!!! Thank you 😀Cathy M. - Lynbrook, NY

We’re very happy with the product and the installer. It is of high quality and Joe is very proficient and very professional in what he does. He installed 12 window blinds in less than 1and 1/2 hours without a mess. Actually from the start dealing with Jamal is already pleasant. We will definitely recommend blinds to go to friends.

Blinds to Go at Valley Stream was such a great and seamless experience. The experts are wizards of their crafts and accommodate the curtains to your likes and needs. We literally ordered curtains for the whole entire house (minus the kitchen) and every thing from the initial consultation/order to measurements and installations was superb and top notch! I recommend them for all your window curtain/ blind needs.

From the time I step my feet in the blinds to go I know I was going to make my home beautiful, Darrel was excellent, he walk me true every way to make sure I was satisfied with my purchase, as per the installer he did a fantastic job couldnt ask for anything better they are the best, thank u ones again for your service ❤ and will definitely recommend family and friends to visit the store and shop ❤ I love my blinds so In love with it have no words to say how happy I am with my blinds God is great ❤

The sales rep Faoud was very helpful and very informative. He assisted me throughout the process. He was kind, courteous and very professional. When I wasnt able to make up my mind on the kitchen shade he suggested the right blind that worked for me. The installation process was also easy and the guys were very professional. I would definitely recommend blinds to go to my friends. Thank you

Joe was a fantastic installer! He was so neat and totally professional! Too bad it took so long for Blinds to Go to get the shutters to us in a timely manner! It was NOT Joe’s fault at all!

I had a great experience was taken care of in no time . Great professionals my blinds look amazing my wife was very excited about how they look and work. I will recommend this place to anyone.

I love my blinds, Joe the installer was wonderful!

I enjoy Darrel he new all about the blinds he didnt have to ask any one very polite and carrying I went in to buy only two set but after conversation with him I did my whole apartment 5 windows I will always remember him thanks Darrell.

My 15 year old shade mechanism broke. Brought shade in and the fixed shade was ready in a few days. No cost to me. Perfect!

Im extremely happy with my experience. Great customer service! I was given updates until installation of my blinds. Thank you very much!!!

This is my 2nd time using them and again great experience. I used them in 2009 when I purchased my home. The shades I got then are still in excellent condition and I had no issues with them. For this purchased Jamal assisted me with professionalism. The shade is very nice and the service was very fast with great price.Received 5/23/21.

Our largest problem is with the customer service at the Long Island location (old country rd). The person who came out to measure, did so incorrectly. When the installer came 8 weeks later with the blinds they then realized 2 blinds don’t fit. We were told it would only take a few days to correct the blinds, but 5 weeks later the installer arrived again and realized he didn’t have the brackets for one of the blinds. They have brackets at the office, and he didn’t bother to check that he had them for the install. So again,we had to wait another week for the installer to come again with a bracket. Throughout all of this, we spoke to customer service who didn’t expedite any of this process. The blinds are alright, they have thin strings that feel weak and hang all the way down to the floor. This company doesn’t provide any holder to keep the two strings leveled to lower blinds evenly. The installer does not shorten the strings to custom fit for the window. Next time we will go to another service, never again will we go to Blinds To Go.

I had a great experience. The employees are courteous helpful and knowledgeable. Darrel assisted me with the purchase of the blinds for my Mom’s home. And Frances measured and installed them. Both young men were professional and knowledgeable. I will definitely recommend Blinds to Go and would not hesitate to use this company again

Great and professional service. The Tech(Randy)was on time and worked efficiently. The shades were installed neatly and he left no mess.

Blinds to go have an excellent customer service. I asked for helped and they answer all my questions throughly. They were respectful and had patience with me throughout the whole process. I would recommend my friends to order blinds from this store.

Sales was helpful and informative. Bit pricey, but worth it

The selection is a mix of on trend and classic styles. I was able to choose my blinds easily because the salesperson help show me samples that were divided by texture and color. The process was quick and easy. I love my roller shades and blinds. I plan on using this company again for additional windows

Excellent products for all of your window treatments!! Miguel helps you through the entiire process and he Always follows up. Jimmy is a fantastic installer. I definitely recommend this place.

Excellent service and honored their lifetime warranty on custom made blinds!Very impressed with the Valley Stream store!

Gio was a true professional he did a great job and came back later in the day because the valance did not fit properly. He came after work to ensure my blinds were perfect. 5+ stars

Quick and efficient take down, install, and clean up! Installers were professional and friendly! Excellent work! Love my new blinds!

Extremely nice & helpful sales associates. Great selection. A little pricey, but always reasonable items on sale.

Poor quality and quality control...inserts in the valances were all mismatched...1 second floor blind cut wrong dimensions.. new one had to be made 1 was broken from the factory... had to be brought back and repaired. You would think at a place that charges this much would at least inspect/ double check the product before the send it out to the installer... only positive was Chris the installer... literally had to fight for us to get all the issues resolved as the people at the store mostly didn’t really care ( carle place location) didn’t return my calls and one guy at the valley stream store actually told me they couldn’t do anything about the mismatched valance inserts!! Very disappointing... would not recommend at all

I cannot say enough about my Salesman, Justin Gabriel Nunez who works in your Valley Stream store on Sunrise Hwy! He is extremely helpful, knowledgeable and courteous. He assisted in my decision to purchase blinds. Everything he promised was accomplished. BLINDS TO GO is extremely fortunate to have Mr. Nunez as an employee!! It is because of him, that I’ll highly recommend your product to others! Thank you, Justin, for a job well done!! Many thanks....

Quick to come measure, lovely gentleman came both to measure and then to install. Both times very professional. Happy with blinds.

The Valley Steam branch always has knowledgeable staff. I have been a customer for many years and have never had to return any of the items i have bought from them or had any complaints about their staff. Mr Jamal Ham was a pleasure to work with, he knew exactly what we needed for our home. .

The store is well laid out. The service was friendly and knowledgeable.

Excellent service and Faoud A Munchi was very helpful in my purchase. He explained everything in detail and he made it a more enjoyable experience. Thank you again :-)

I called Blinds to Go to initiate a refund. The Senior DC Darrel Sargeant was able to solve the issue at hand expeditiously. I would highly recommend seeking out Darrel for all your Blinds Needs!

Sales Representative is very detailed and oriented. Provide us with the information we needed and offered greater service in order for the best decision. Showroom is very clean and well organized. In compliance with COVID19 protocols. This is our second time coming to this location. We will visit again. Definitely!!!!

Blinds ca.e out great. Installer very friendly and professional

The initial service in the store was good however the delivery date of my blinds were HORRIBLE!!!!!. The delivery was late by 8 weeks and no one at store had the courtesy to return my calls or emails which I made multiple times. I even visited the store and was told by Miguel he would follow up and call me, which never happened.I have been a customer of Blinds To Go since 2010 and am very disappointed with there service. At this time I am seriously considering NEVER shopping or using the services of Blinds To Go!!!!!

Darryl was wonderful. Professional, polite, courteous, and so very helpful. Excellent employee and experience dealing with him. Thank you so much!

Thank you Doris for your awesome customer care! Doris is patient, knowledgeable and efficient. I definitely would purchase with Doris again! I appreciate great customer service. Thanks again

The sales associate was patient and helpful in answering all of our questions. We left the store confident in our purchase and it was an overall enjoyable experience.

Every time I need blinds I go to this store.Mr. SARGEANT WAS A GREAT HELP.Even after I had some issues, he was quick to solve amazing service.Thanks again Darrell.

The staff at Valley Stream are very professional. Darryl was patient and always available to help. Great place to get your blinds.

Installing of shade was good however the motorized hub and charger for the shade that costed an extra $134 was given to me in 2 boxes when installer was walking out the door I asked what Im I suppose to do with this arent you going to install it and demonstrate how to use it he stated he did know how to do it and the company didnt train him but it should be easy for me! I attempted it and after 20mins called B2G and was told to read instructions with was a card with 3 sentences finally they sent a man over same day and it took him well over an hour to install motorized hub with constant phone communication with an engineer at the company. Once done he quickly demonstrated and ran out the house the next morning it didnt work zi called was told to call the installer from the day before they gave me a ce# vm I left message then called back and was told I had to schedule a 4hr window appointment for them to come out an correct problem I had the shade for 12 hrs after waiting 1 month for shade. I told them I will bring back the hub since its useless and get a refund. I gave 2 stars only because I really love the shade it goes great with my decor but customer service STINKS ! $1200 shade you expect better service dont use this company. UPDATE spoke with store manager at valley stream store he apologized for the problems. with installation of motorized hub and my bad experience and he offered me refund on measure and installing fee which I accepted and because of that I will give 3 stars instead of 2

Mounchi was superb and he facilitated our shopping to great ease.Keep it up

Great customer service. Mr Jamall Ham at the Valley Stream Long Island location is a great customer oriented individual. He knows his job extremely well and always put the customer first. Keep up the great work.

Matt did a great job at the measurement and installation. He was nice enough to even call before the day of the scheduled installation to let me know that the company could not locate one of the blinds. I took stars off because it was a headache going through customer service at Blinds to Go. My mother and I kept getting the run around regarding the missing blinds. Apparently it was found but no one called to let us know or to inform us if new blinds were being reordered.

Had excellent customer service and were able to give me great suggestions for my home.

My experience with blinds to go was very professional the sales representative was very helpful, and the installer were on time and very professional and they work with you and explain things to you. Thank you!

My experience with Doris was over the top. She gave me the red carpet treatment when I enter the store. Her honest opinion with helping me pick out my blinds for my home was Phenomenal. I will recommend Doris to my family and friends for future purchases. She’s a big asset to the Company. Thank you Doris I truly love my blinds.

I will recommend all my friends and family to purchase from Blinds to Go . The service and installation team are great.I love my blinds.

I am so greatful for the patience and attention they give, great customer service. Thank you Miguel for your kind service, definitely will be back for the rest of my blinds at this location. The manager was very nice as well and the staffs are always pleasant and welcoming.

I needed blinds for my home and visited blinds to go, the sales associate that help made the process very easy. I will definitely recommend this location.

DORIS WAS A GREAT HELP TO RESOLVE MY BLINDS ORDER. Which was ordered in March 2020..their installer in Barry Grahams team was not careful to pick up all the pieces from the store. They came to my home on 4 separate occasions and always missing pieces. Very frustrating. Today I called Doris and asked her to mail the missing wand. My suggestion is make sure they have all your parts before leaving the store. ..

I missed my appt and they came but had to comeback. They were very professional. They were done in about 30 mins.

Almost two months for the delivery of my order, many inconveniences from taking measurements to delivery. first one part of my order came and then I had to wait almost two weeks for the installer to come back from vacation for delivery of the other part because they couldnt send another installer .. I would not recommend this place to anyone

The blinds did not fit my patio door they had to go back and cut again now I have to wait another week

The measurements that I asked for were cut to perfection and the quality of the window blinds are outstanding. I already brought 6 window blinds from you guys and I’m happy with them all. Job well done.

Kwame R Young salesman at Blinds to Go Valley Stream you’re the best. Thank you for your knowledge courtesy, patience and professional assistance with my purchase. I’m extremely pleased, will be back.

Needed blinds for my new house, the salesperson was very friendly and knowledgeable and guide me through everything made it very easy.The manager came over and greeted me and also build a connection with me.Great customer service I highly recommend.

Poor. My order for simple vertical wood blinds has been delayed multiple times to now over 3 months. When I call the store and input the order # I continue to get disconnected. The only way to get in touch with a rep is to go to the store just to be told the order has been delayed again.

While the waiting time from measurement to installation was very long, the end result was beautiful. Installation was quick and the guy was very friendly. Blinds to go has a wide selection to chose from and I will be going back for my bathroom.

Jamall was very helpful and attentive. I am very satisfied. Shipped fast.

Drove out here needing some new blinds for the house, but truthfully, I dont know heads or tails about anything concerning this stuff. The sales associate was patient and helpful in the process of the purchase and made the whole thing a lot easier for me. It was a nice experience.

Doris at your Sunrise Valley Stream Store was patientand very helpful in purchasing my shades. Once they were installed the look is not what I had anticipated. Needless to say I had to purchase some blinds. However, not from Blinds to Go. It was great working with Doris. But, this is my first and last purchase at Blinds to Go. I have no clue what to do with the shades I purchased other than to count it a financial lost.

I ordered two blinds from the Valley Stream store the blinds are good quality, however they sent one of the blinds without the hardware. I was supposed to receive a call back from someone and pertaining to mailing the hardware to me and the person did not call me back

Miguel was professional patient with clients. Will recommend

I Love my Blinds! Fast install Excellent service!

Great selections of blinds and shades. Customer service is great and I got my blinds in about 2 weeks

Very Professional service, Doris was wonderful! Jimmy did an excellent job! My windows looks great! Thanks 🙏🏼

Update: I did exactly as requested and sent an email with pictures on 7/9/20 and never heard back from the owner about rectifying the issues outlined in my original post. Just another example of the lack of customer service I described. What a shame!!!Once they have your money, the customer service leaves a lot to be desired. The blinds were promised in a week but took almost 3 weeks with two delivery date delays; no one called to let me know there would be any delays. Each time I had to chase them down and leave messages with no return call. Once the blinds were delivered and installed, I noticed the joints at the valances do not match up properly and leaves spaces between the corner joints. The installer told me thats how they come. As soon as we went to slightly open the blinds, the wands came off in our hands as soon as we touched them. Fortunately, the installer was still her and glued them back on for us but how do blinds that are straight out of the box and custom made just break off immediately? The vertical blinds have sticking out corners on the valances. We were never told this would be the case when we ordered them. For custom made blinds, they need to do much better than the quality we received.

Great customer service.

The blinds are beautiful. Remote feature is easy to use.

Faoud was awesome, straightup and to the point. No pressure, BLINDS TO GO ! Ask for Faoud .

On my first visit to Blinds To Go I met Christine who was a professional and a big help. She gave me tips on how to choose the right blinds for my living/dining area. On my 2nd visit, I met a young man who showed me around, but he kept on disappearing. After awhile I just told him that I would wait for the lady. Doris is awesome, very understanding and really knew what I needed. I needed my sons input, so she told me to take pictures of the blinds and send them to him. The price was right and we clenched the deal.Randy came to measure and he did me a favor by coming in the AM instead of the PM. He made my day

I needed shades for my kids room, visited the showroom was help by faoud. He was very knowledgeable and made my purchase very easy.Will definitely recommend him and this location.

I’m very happy with my blinds. Installation took more than expected, but it was worth it.

When customer service is superb customers need to acknowledge it. I just want to say thank you to Doris at store 220 with her great service in correcting my issue with some vertical blinds that needed to be replaced. She went above and beyond to help me. Its service like that restores my faith in the brick and mortar stores. THANK YOU.

Great costumer service, Doris was very helpful and understanding my needs, just wanna wish you all Happy Holidays and better New Year 2021..

Doris was wonderful, the blinds turned out fantastic, and the installer was friendly and knowledgeable. The only downside was the wait time for the blinds to be made, but that wait was due to covid as I was told. I recomend blinds to go.

The employees were very polite and pleassnt. However, although we received two emails indicating that the blinds we ordered had arrived in the store, it took the staff 45 minutes to locate them.

Great Caring Installer and Very Well Spoken

Typical window blinds cant be used on my residence. One of the few, This store customizes at affordable price assorted variations of shades, blinds, and some draperies. They will come out and verify your measurements. Due to virus, availability is slow for installation.

The customers service is the best and welcoming

The long tale of my Blinds To Go experience ends with this location and the incredible work from Faoud, who redeemed the company.Brief background: I live in Queens and found out on arrival that the Queens location was moving and therefore temporarily cloased. So, I went to the Westbury location. The staff there was helpful (Kayla). Although Id taken measurements, I was convinced to have someone come to measure and later install. It would save me a trip and would guarantee a proper fit. Six weeks later, my treatments-6 windows-are installed on behalf of valley stream. Five of the six are too small. Installer comes back 3 days later and is furious. Removes the blinds and leaves. No paperwork, no nothing. I called Westbury. They tell me everything is being fixed. Then nothing... After five weeks, I went to the VS store to find out the situation. Faoud spent 45 minutes tracking down my blinds. It turns out that the disgruntled installer never reported that they needed to be redone. Instead he just left them at the Brooklyn location. I alao learned that hes no longer working for them because of simular experiences.So, 12 weeks after the initial order, Faoud, who had no part in the initial sale went out of his way to fast track new blinds for me (using my original measurements--yeah, they were right). Five days later I had the blinds.Bottom line, my experience with the company wasnt great. The help from Faoud at the Valley Stream store was amazing. Stick to this location.

My experience was comprehensive, quick and easy.

My curtains was not measured right it should be longer I’m not satisfied at all

The salesman was professional and efficient.

Doris is very pleasant, helpful, knowledgeable, professional, and wonderful to work with.

Christina at the Valley Stream location was very helpful and make sure my blinds was in my budget. Miguel who installed my blinds was the absolute best he even helped me install my new deadbolt lock because he saw I was having a hard time. My overall experience has been nothing short of amazing.

I needed new blinds for my home, so I made a visit to the Valley Stream Blinds to Go location. I was assisted by Faoud Munchi. He did a fantastic job guiding me through my blind purchase. Mr. Munchi is very knowledgeable about the products and offered very helpful recommendations, which made my decision making process very easy. I had a wonderful shopping experience and plan to return to this location for more blinds.

Blinds cut too short. Very disappointed with product.No instruction on setup for remote control blinds.

Salesmen were EXCELLENT!

Wonderful place. Wonderful an attentive people. The installer Tommy was polite, cleaned up all boxes shades came in your company came recommmended to me an i will recommend you as well to friends. I still need shades for my kitchen an i will be back. Thank you for the wonderful service. Margaret Resner.

Tons of choices. Various options and fabrics or styles to choose from. The reps are also not pushy at all. They allow you to look and are right there should you need any help.

Excellent customer service. Our rep, Miguel, was patient and knowledgeable. I would definitely recommend this store.

Great blinds for a good price.

We wanted room darkening shades for our bedroom, which are quite large. We didn’t want any mistakes so we had the blinds to go recommended professional come and measure our windows for us, and install them too. This is the result: (see photo) When we called them to complain, they said they did disclose that there would be some gaps between the shades, but this is more than what we were expecting. There is no point in making the shades light-blocking when the gaps on the sides are so huge that so much light comes through and the room is still bright. I wish they would have been honest and just told us that they don’t have any product that could block light in our type of window rather than sell us this waste of $$$.

Options and in home measuring for an added fee. Pricey. Lowes has similar fare with comparable pricing.

Excellent

The representative was very professional.She answered all my questions in a respectful way and made certain I understood the explanations she gave.

Amazing customer service!

Very professional environment. Had a little wait, anything worthwhile you have to wait at times. They made sure i had the right measurements for my blinds. I was contacted really quickly when my blinds were ready. Would definitely purchase again.

Excellent representative with Even better customer service highly recommend

Blinds to go are professionals. The have a professional staff and professional/experienced workers that are extremely skillful. Im very pleased with the level of service Ive received and will continue to refer friends to use their services.