Negative 10!!! ⭐.... updated*** ABSOLUTELY THE RUDEST STAFF MEMBERS OF ALL TIMES!!!! I WOULD NOT RECOMMEND THEM AT ALL NOW!!! THE PHARMACIST ISNT RUDE... JUST SOME OF THE STAFF.... THEY NEED TO BE TRAINED THAT CUSTOMERS COME FIRST!!! PRIORITIZE THE REFILLS... HATEFULNESS AT THIS TIME IS NOT GOING TO HELP ANYTHING!! They need to worry about the people...stop lining your own pockets and get in gear and get your employees hired and paid more!!! Or you wont have a company left to worry about... People will start going other places!!
They had my prescription for 6 hours. It was sent at 11am I called at 2:30 pm and was told it would be ready in 1 hour. I arrived at the store a little before 5pm. The girl at the counter looked it up, leaned back and said its not ready and it would be awhile before it was ready. I told her I had called 2.5 hours ago. I had to have this. I had a sick child with a heart condition. She never said I am sorry it is late, just leaned forward and told me not to talk to her that way, she has had a bad day. I told her not to talk to me that way. Her store was the one with the issue, I just needed my prescription, I have a very sick child. She leaned back crossed her arms and told me it would be ready tomorrow. Never in my entire life have I ever been treated this way. I have been a customer there for 13 years. I will never do business with them again.
Can I give these guys six stars, no how about five and a half. While other locations like pharmacies, medical centers, medical groups, were trying to figure out how to even set up an appointment for me to take a covid test, Walgreens made it easy to set up an appointment online. I received my results in 15 minutes, oh, and Im good to go to Costa Rica.
The store staff is great. DO NOT use the pharmacy. Besides their communication being terrible their manners are non existent. This pharmacy treats customers so poorly it’s a shame for the other employees.
Lazy unprofessional pharmacy. Will not go back.
Pharmacy workers are very rude and always have a reason they cant fill your script on time its really nerve wracking.
You can get your prescription and your health and beauty aids
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This isnt the first time Ive had a problem with this pharmacy but it will be the last. After a surgery my wife needed hydrogel, they said the balance was $300+ dollars at this walgreens! Got a walgreens coupon and brought it down to $200 but they said they wouldnt honor another coupon specifically for hydrogel for walgreens.. So I transferred it to Wal-Mart in van buren after they refused to transfer it and its a total of $45 there. BIG DIFFERENCE.In the past this has happened with my childrens meds after they stated the insurance wouldnt cover it, after being brought to another pharmacy, miracles happen and insurance did in-fact cover it.I will be contacting corporate as the only explanation is them pocketing the money themselves or the owner is, both is unexcusable. Also the pharmacy techs and pharmacist is obviously incompetent and hate when you point out the numbers dont add up. Definitely dont go here.
Pharmacy staff is exceedingly rude and unhelpful. Multiple occasions, wont go back. Save yourself the time and effort and go somewhere else.
We purchased two roeblox cards and they would not activate. They would refuse to exchange them. There exchange program sucks..
Good experiences each time with pharmacy staff. They are often swamped but are friendly and courteous. The only reason for the 4 stars is that there is often a wait.
My husband and I were in town for the weekend visiting family and had pretty severe allergies and in need of Claritin D as this does not cause drowsiness and provides fast relief. We always fill our prescriptions at Walgreens in Dallas and had filled as recently as two weeks ago. When the pharmacist asked to see my ID, she said I must have an Arkansas ID. I then showed my military ID, which is a federal ID and she said she couldn’t scan it. I told her the Walgreens in Alma was able to do this on our last visit and she said each Walgreens makes there own policy. By state, sure, but how can a national chain make their own policy by store? She also stated I must have filled with that specific store in the past 6 months so they know who I am and have established a relationship. So in summary, I have to live in Van Buren and have to have an Arkansas ID in order to get allergy relief from a national chain even though I am a Walgreens customer and have a federal ID. Out of towners, beware! Oh, and also be prepared for a lack of professionalism and customer service. Even if this is the “store policy”, there is an appropriate way to speak to customers to help them better understand this policy. Thanks for nothing.
This store is a freaking joke!!! My mother bought me what she thought was an Amazon echo because it said it had amazon Alexia on the device so she bought it on black Friday I hook it up & use it on Christmas day the day I got it & its so slow. So I went to take it back December 26th! Which is 31 days since it was purchased & we are told that we can only get store credit since it has been past 30 days ?!?! Are you serious ? Its Christmas time of course Im not going to get out & return a gift on Christmas day! Obviously thats what this store expects! So now i have to take store credit to a store I never go to instead of getting the cash back to get the present I really wanted! This store is nothing but a damn joke I will never step foot in this store again I thought Wal-Mart was greedy but yall have definitely got them beat!!!
Slow and rude