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Statewide Ford Lincoln
1108 W Main St, Van Wert, OH 45891, United States
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Statewide Ford Lincoln
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Ma
Review №1

Very honest dealership. Our vehicle purchase was made easier through their honesty and integrity. No high pressure upcharge attempts or pressure to finance through them. Delivery made easy through them.

Dy
Review №2

Logan was great to work with and very accommodating. He stayed past business hours to accommodate my schedule and didnt rush the process as result. He even had the car on the lift when I got to the dealership for inspection. I may live in the Indy area, but will come back for the prices and customer service.

Co
Review №3

Bought a truck, then check engine light came on. They were suppose to fix it, took 3 weeks and I got it back, week later came back on like they never fixed it. Bought the level 3 warranty when I bought the truck. But the warranty place still won’t pay for any of it. Biggest scam ever, this place is a joke. Truck still hasn’t ran right since I bought it. DO NOT RECOMMEND THIS PLACE!

Am
Review №4

I couldnt be happier with my experience with Statewide! Logan was fantastic, keeping me informed of inventory possibilities of the First Edition Bronco I had my eye on for awhile. I was so pleased with the ease of purchasing my new vehicle and trading in my beloved Rogue. They stayed late to assist me and I so appreciate that. I didnt feel pressured by anyone and was treated with respect, kindness and most importantly, genuine enthusiasm for me and my new Bronco! The customer experience was far beyond my expections and was definitely well worth the 2+ hour drive. Thank you!!!

Sa
Review №5

I recently purchased a car out of state from Cody. Cody and Matt were both easy to communicate with and very responsive. The vehicle was shipped and arrived just as advertised. We were very happy with the purchase and they made it very easy to get it done remotely.

Da
Review №6

We dealt with Randy.I absolutely hate shopping for cars. Randy made it as painless as possible. I would recommend anyone looking for a new or used car to check them out.

Gl
Review №7

Logan took great care of us while buying our car. The staff was very accommodating.Thanks!!!!!

De
Review №8

My husband and I had an amazing experience with Statewide! Gabe Recker was great! We traded in our old 2001 Mercury Sable for a 2017 Ford Fusion. Fast and easy service!!!

Ro
Review №9

Got the best deal ever on a 2019 Lincoln nautilus matt an Josh is outstanding flew from nj to Ohio for the best deal drove back home in a Lincoln best road trip ever.go there for a deal

De
Review №10

We recently purchased a vehicle from Statewide and I can not say enough great things about your sales representative Ethan, he is extremely nice, courteous and very patient when helping my husband and I look at vehicles. Ive never dealt with a salesman who actually took the time to listen to the customers wants and needs. Ethan is a great asset for this company. We also had the pleasure of working with Justin as well, he was very courteous and worked very hard along side Ethan to get the financing and price point where we needed it. Brad, even contacted us the next day to get detailing done, this company goes above and beyond for their customers and it is clear that take allot of pride in what they do. Thank you Statewide team for helping us find the right SUV for our family

Jo
Review №11

Randy C. was amazing to work with for trading in my vehicle and researching my financing options for a new vehicle. He was thorough and transparent with all fees and costs associated with each vehicle he researched. He helped me find exactly what I was looking for in a 2020 Escape Hybrid and Statewide’s financing department explained purchasing my Ford with great detail and made sure I was knowledgeable toward everything I was signing. I can’t speak highly enough on the professionalism and expertise they brought to the car buying experience!

Va
Review №12

Im so incredibly thankful for these guys, i honestly dont know what i wouldve done without their help getting me into this car. they have such a great team. ive seen the behind the scenes of the sales department, and i trust them more than anyone to sell me a car. theyre just honest, good people.

Br
Review №13

Very straight forward and easy going. A great location to make a purchase and its well worth the drive.----------Was originally a 5 star review and it is now a 1 star. I purchased a car on September 17, 2020 and its now December 22, 2020. Upon purchasing the car I have began to find out that they never did simple service such as a tire rotation and even a tune up. 3 months of owning the car and I am now paying for a full tune up and a full set of new tires. The vehicle has 174xxx miles on it and I purchased it at 170014 miles. I have not put a lot of miles on the car but yet here I am doing the things they never did when I was informed that it was taken care of. Simple maintenance wasnt done and I was told it was all new and taken care of. I highly dont recommend this place. Thank you.

Je
Review №14

Works very well with customers and never pushy. I personally worked with Randy Custer and he was awesome.

Jo
Review №15

Great team to work with! I lived a while away and needed to make my time at the dealership limited. The process couldnt have been more smooth. Even though I was helped quickly everyone was friendly and made it personal.

Tr
Review №16

We just experienced some of the best customer service anyone could ever hope for. Our car battery was as dead as could be and we were trying to make arrangements to get it to Statewide. When I called, the service rep said they would come and pick it up which would have been enough. However, later in the day, our car appeared back in our driveway with a new battery and cleaned inside and out. Completely unexpected! It pays to shop local. Thank you Statewide!!

Al
Review №17

Statewide Ford is AWESOME.... best prices EVER and Josh did an amazing job from start to finish, he made sure my car was perfect from top to bottom 10/10 HIGHLY RECOMMEND service/prices are unbeatable. THANK YOU!!

S.
Review №18

I just helped a friend purchase a pre-owned Chevrolet Equinox from Statewide Ford Lincoln and just WOW, what a breath of fresh air to work with these guys. Mostly Justin handled everything since this was an out of state purchase. It was nice to have that kind of manager care.Justin answered all of our crazy and complex questions and he also knew all the answers to our how do we register out of state? etc etc. The SUV was shiny clean and ready to go when Linda arrived, and the paperwork pre-printed.Would DEFINITELY buy from them again. Ten thumbs up! Thanks yall!

Al
Review №19

I bought from out of state and it was the best price in the country. Shipping was cheap and the vehicle is excellent the entire process was the most painless car purchase I’ve ever done. I cannot stress how highly I recommend Statewide Ford. Thanks again Logan!

Bo
Review №20

Love the truck and all the people at statewide, you wont get treated better anywhere else.

Le
Review №21

Very easy to deal with. Randy was a huge asset to my car buying transaction and answered all questions without any pressure. Love my new car!!

Ra
Review №22

Bought a used car with around 35,000 miles on it and have instant transmission problems, at 40,000 miles the transmission had additional problem, with no warrenty coverage. At 42,000 the engine went and the 35,000$ car is now worthless thanks to people like Justin Price and others at state wide Ford. This dealership is the definition of how low people will go to make money. It makes me sick and would have Henry Ford turn over on his grave. Don’t buy any cars from these people.

Cl
Review №23

I met with the management and staff of the dealership today and from top to bottom, they are FIRST CLASS!!!! I was treated with professionalism, dignity, and respect from the first to the last moment. Not only were they all knowledgeable and courteous, they were open and fair. The first word that comes to mind is INTEGRITY and the culture is certainly cultivated among everyone that works there. What a wonderful experience and I highly recommend Statewide Ford Lincoln!!!

Ma
Review №24

I purchased a used vehicle from Statewide Ford last week, and the overall experience was great. Their website had excellent pictures of the vehicle, including a detailed explanation of the features and options of the vehicle. The online advertised price was very competitive compared to other vehicles available.My wife and I planned a road trip from another state to purchase a vehicle. After we decided not to make a purchase at a different dealership 200+ miles away, we did not allow enough time to get to Statewide Ford Lincoln before closing time. I called them and told them and explained the situation. However, our salesman Logan made arrangements to stay late, and arranged for the sales manager and finance manager to also stay late, waiting for us to arrive. We test drove the vehicle and decided to purchase it. They got financing for us after normal business hours, and the whole process was very smooth.I recommend purchasing a vehicle from Statewide Ford Lincoln.

Jo
Review №25

I would highly recommend Statewide to anyone looking for a easy used car buying experience. Which until recently I did not think existed. I worked with Logan and despite living in Illinois I was able get enough information and video of the car to confidently purchase it. None of the stereotypical salesman tactics. Statewide were able to get us a better rate on our loan, which frankly was already a great rate, there was no hidden charges to raise the listed price, and to top it off Logan even drove 2 hours on a weekend to meet me halfway to sign the papers. I will 100% be checking out Statewide’s inventory first the next time we get a new vehicle and will definitely recommend them to family and friends. If you’re on the fence do yourself a favor and shop here.

Ch
Review №26

Statewide Ford is a great small town dealer in Van Wert Ohio. Well worth the drive with great prices and even best service! I felt like family I minute I walked in the the door! Logan our salesman was great along with the whole sales staff. In the future it will always be the first place I look for or recommend to anyone looking for a vehicle !

St
Review №27

It was a pleasure working with Logan and I appreciate all his hard work. Drove 4 hours to pick up a fantastic vehicle and cap off a great experience.

La
Review №28

Shopping with Statewide has been a HUGE mistake. Our Expectations with any and all Dealerships is to be trustworthy and have a higher Standard with Customer Service. This is NOT the case with Statewide Ford. DO NOT TRUST THEIR INSPECTION PROGRAM. We had been looking at Ford Escapes for several months prior to the purchase here. I asked Statewide ford numerous times about the transmission, they told us No issues its Perfect, which was a lie and I have documentation of. Other dealerships when we asked, how’s the transmission? time and time again the other dealerships specified that they do not check transmissions. 2 months later transmission is completely shot, and it and mechanic told us that this issue doesn’t occur in a matter of 2 months. 5 months after the purchase of the vehicle the water pump and timing chain went out. Avoid at all cost, this place is your stereotypical Car dealership. Ford is well aware that Statewide is claiming that Fords 172 point inspection checks the transmission and drive train. Ford says this is below their standards for their 172 point inspections.

Jo
Review №29

We had a wonderful experience buying a vehicle from Statewide Ford/Lincoln. Our salesperson Logan was knowledgeable, patient, and accommodating for us with a convenient evening appointment. He even had the car we had discussed pulled into the garage/shop area because it was 10 degrees outside and we could inspect/walk around in a climate controlled environment as opposed to the polar vortex going on outside. The rest of the experience was also easy and well explained including working with the finance department. I highly recommend them and will be looking there first for future car purchases.

Ch
Review №30

I just purchased a 2017 Ford Escape from Statewide Ford. I had been looking for a car for a few months and every time I went into Statewide Ford, Randy Custer was very courteous, helpful, and knowledgeable. I finally found a car I loved at a price I could afford, and the Statewide team found the best financing for me. I couldnt be happier with the entire process. Statewide and Randy Custer get a 5-star rating from me!

Cl
Review №31

My experience with Statewide Ford Lincoln was awesome! They made the whole process easy and quick. We met some great people there and I love my new car!

Ju
Review №32

Excellent service, as always, from the team at Statewide. Repeat customers.

Ba
Review №33

We found a car that we fell in love with on their website, then contacted them to arrange a test drive. We live over 2 hours away, so we were making a commitment to be a serious car buyer. After the pleasantries, we took the car out for a drive and noticed a slight shimmy. The dealership offered to put new tires on the car; we accepted, and came back to the dealer a few days later....another test drive and the shimmy was still there. We left disappointed, but the dealer investigated, found a bad rim, had it repaired, shipped the car to our home and we are very happy with the car and the dealer. Great follow-up and follow-through by Logan, Justin and Brad. Matt, in finance, was a real pleasure to work with, as we purchased an extended warranty, too.

Ja
Review №34

Randy was very helpful and knowledgeable about the vehicles that they had on the lot. He even showed us a truck that better suited us even thought it was selling for less than the truck we asked about.

Ca
Review №35

We have been searching for a newer vehicle for some time, and just hadnt been finding the car we wanted. We saw a car that we were interested in on the web site and contacted Randy Custer about it. Weve known Randy for a number of years and we feel that the purchasing experience was top-notch. They even provided us with a training session, by Ethan, so that we could get to know the vehicle. We are very pleased with our entire experience at Statewide Ford.

Gr
Review №36

Great experience. We’ve bought numerous vehicles from Statewide Ford. We will continue to go back. We live 2-1/2hrs away, and it is so worth it. Andy & his staff are excellent to work with.Thank you Statewide for everything!!!

As
Review №37

Stopped in to the dealership on Monday where we were greeted by Valerie. She was phenomenal! I told her what I was looking for, my price range, features I wanted and she led me to the perfect car with an amazing price! While Justin was doing his job on the finance end we got to sit and chat with Valerie and had such a blast. She is beyond friendly, and isnt there to just sell you a car but to make sure you get something that meets your needs. Justin was also amazing at getting us taken care of on the finance side and then there was Ethan who was the tech guy who jumped into the car and showed us how to work all the new tech in the car. He even told us to call him if we ever have a question or need help setting something up! I have never had such an amazing and positive experience at a car dealership in my life. We live nearly 1.5hrs away and will for sure go back the next time we are in the market for a new car! I will be singing Statewides praises and recommending Valerie to everyone I can.

Mi
Review №38

What a great dealership. The experience here was great from the first phone call to the close of the sale. We live about an hour away and we called Randy Custer about the vehicle before driving up to look at it. He looked over the vehicle (Ford Expedition) and he let us know about any blemishes before we wasted our time to drive up to look at it. Upon arrival the vehicle was exactly as described. The entire sales team was courteous and gave us a fair offer for our trade in and were willing to work with us to get to a price that made it an easy decision to purchase the vehicle. Upon pick up they were flexible with the time and had everything ready when we arrived.We have had less than favorable experiences at other dealers while looking for this vehicle but Statewide Ford stands out from the crowd for putting the customer first and making us feel comfortable that we were getting a good vehicle at a fair price.Top notch dealership. We will have Statewide Ford at the top of our list the next time we need to purchase a vehicle..

Ch
Review №39

Very nice people and easy to work with. So glad we made the over 2 hour drive, love my truck I bought.

Pa
Review №40

Justin, Matt, Josh, Kiersten, and the whole team at Statewide are unbelievable. They are prefessional courteous and actually do what they say they are going to, If you are in the market for a car do yourself a favor and contact Statewide Ford and Lincoln. You will not be disapointed.

Jo
Review №41

I purchased the vehicle from out of state. The vehicle itself is good (Used:15 Chrysler 200C). However, after coming to terms of cost of the vehicle over the phone (Agreed upon sales price + tax/title/license), the dealership accessed extra fees not discussed. Also, they waited over two weeks to mail the title.

Ro
Review №42

I would like to say that I was very satisfied with the entire process of buying a car at Statewide Ford in Van Wert, OH. Randy Custer did a fantastic job of finding me the right car. He worked tirelessly researching all the cars in the area and out of state so he could find the perfect fit for me. He explained everything I needed to know about the paperwork so I wasnt at all surprised about anything in the process of buying a car.

As
Review №43

Really enjoyed my experience with Statewide. We had an issue with the vehicle the first time we tried to test drive it, but they took care of it and kept me up to date on what was going on. Everyone was very friendly and accommodating. Really appreciate the time Randy spent with us. Thank you!

Ci
Review №44

This is my second car from Statewide Ford. They have been the best people to deal with. They have been helpful in helping me choose the best options to suit my needs. I appreciate their friendliness and cheerful attitudes. Thank you Statewide Ford and Randy Custer.

Je
Review №45

Went to Statewide looking at vehicle options, ended up talking to Kurt and he helped us in picking out a Ford Edge which we love. It drives great, no problems at all and the service was excellent.When we were in search of a truck this year we went right back to Statewide because of the good service we received last year. Kurt helped us to trade in our current vehicle and got us a great deal on very nice used F150 that we have been very happy with.My wife and I have been very happy with both our purchases and their service department.

An
Review №46

My husband and I were in the market for a used car in good condition with low mileage. Finding a low mileage vehicle in good condition is no easy task. Since I was out of town when my husband spotted the 07 Envoy at Statewide, he inquired about the specifics through Randy Custer. He took a test drive, gave a down-payment, and the rest is history. When we arrived to finalize the purchase, Randy was organized and expedient explaining the final steps to owning this car. The vehicle was spotless and ready for us to drive off the lot. Thank you, Randy and Statewide Ford Lincoln dealership. We look forward to the great service we know you will provide for our new purchase. Jerry & Ann Helm

Ba
Review №47

We had the absolute best experience buying our new 2019 Ford Fusion at statewide ford of Van Wert! From our salesman, to the general manager we couldn’t have asked for a better group of people to work with! Will definitely be going back for our next vehicle!

Te
Review №48

When I came in while passing through on the highway with an urgent emergency repair need, Amanda (Service Dept. Advisor) immediately took charge to help determine the problem, which the mechanic showed me right away.Amanda was great about communicating with me through the whole process. They worked diligently to secure the parts and within 24 Hrs. my car was repaired. The whole service department worked well together to get me on my way.

Ka
Review №49

Best car buying experience! Josh Boes and the entire staff was on top of everything. I drove 2.5 hours and they had the car waiting for me. Then after the sale went above and beyond! This place is great and I would make the drive again to deal with them for my next car.

Mi
Review №50

I am from out of town. I had a flat tire and they sent two guys out to meet me and then help me get the tire fixed. The service was fast. Im not a fan of car dealers in general, but these guys are not the typical car dealer. The staff was great because they give you friendly and caring service. The entire experience was very pleasant. I highly recommend them. They will take care of you.

Da
Review №51

I have purchased several automobiles from Statewide over the years and I feel that I always got a fair deal. They always have better prices on their vehicles than other dealerships in the area for comparable cars. I really like the NO PRESSURE sales approach there. Try em out. You will like them!

ta
Review №52

Statewide Ford Lincoln is deeply vested in community. Its demonstrated at every level of the company, from owners, to salesmen to servicemen and staff. They shine from the top down with personable and committed people who live the Statewide Brand Promise. The Niswonger Performing Arts Center, on behalf of the region, applauds their support of the arts as their 7 year commitment to Season Sponsorship has helped bring nearly 200 shows and has helped keep ticket prices low. A standing ovation for this automobile dealer who is helping community get where they need to go on the road and in life! THANK YOU, Andy, Steve, Brad & Esteemed Staff!

Ky
Review №53

I have worked with several members of the staff and they were all very communicative, respectful and engaged. It was an all around good experience. I look forward to working with them more in the future.

Va
Review №54

These people people are delightful to do business with. Even though I was not able to purchase at this time, they treated extremely well. I was never high pressured or made to feel unwelcome just because I could not buy a vehicle right them. They were just very happy I considered buying from them and said they would be very happy to work with me in the future. I really love getting my maintenance done here because I always get a free car wash! And if your like me, this is GREAT in the winter!. I would definitely recommend this dealership to my friends and family! Thanks for a great experience.

Su
Review №55

I recently had the pleasure of dealing with several staff at Statewide. They were all very professional, helpful and went above and beyond to make our experience a good one. I would highly recommend both their sales and service departments for all your vehicle needs. I will recommend them to my friends and family and will be using them myself in the future.Suzi Kallas

Br
Review №56

Both Andy and Randy are dedicated to superior customer service. Both have gone way beyond my expectations from a dealership. The sales process was simple, quick and beyond competitive. Im on my eighth purchase from Statewide and have no plans on going anywhere else, ever.

Du
Review №57

If no pressure salesmen, good deals, and friendly atmosphere are important to you, Statewide Ford in Van Wert is where you should go first. Valerie Barnhart was extremely helpful and very knowledgeable about the vehicle I was interested in buying. I was also assisted by Justin another salesperson who will walk you through the process painlessly leaving you feeling comfortable with your purchase. I cannot say enough about their professionalism. I will return for another vehicle in the future.

AL
Review №58

Nice friendly polite people. Yet when asked questions of work done. Was told I wouldnt understand the codes. Which I would not however, I would of liked to have my questions answered. Instead I got no answers. I thought that very disrespectful. I would not recommend their service. For that reason. 👎

Sh
Review №59

Statewide Ford met and exceeded my expectations of trading in my vehicle and purchasing a newer vehicle. They went to the next level to make sure I was a satisfied customer. Thank you Brad and Logan!

To
Review №60

Statewide Ford will, literally, go to great lengths to find you what you are looking for in all aspects, of a search for that right fit & feel vehicle. I personally would like to recognize Randy Custer, hell listen & follow through with absolutely no pressure. Top notch customer service on sales.

Ma
Review №61

I bought a 2015 F150 from Statewide Ford a month ago. I found the truck on the internet. Living 7 hours away, I was a bit nervous. Randy described the truck accurately and perfectly. In addition, their price was the best around. I couldnt be happier with how the transaction went. These guys are top notch. I highly recommend them.

Ja
Review №62

Randy Custer was super nice and never made us feel pressured into purchasing the car, even though I knew he had sold it to me when he said Remote Starter comes with it! Weve been a Ford family for over 10 years and Im glad we can continue on for many more with our 2016 Ford Escape! Randy and the staff at Statewide Ford Lincoln are wonderful people. Thanks for making it a fast and easy purchase for us!

Je
Review №63

Undoubtedly the best and easiest car buying experience Ive had. Everyone there was friendly and helpful through out the purchase. It was refreshing to feel I was getting an open and honest deal. I positively recommend Statewide Ford, Lincoln as a place to buy your car.. .. Jerry W Clifton

Le
Review №64

A very pleasant buying experience! The dealership and Randy Custer went beyond the call of duty to get all the rebates being offered by Ford. All the staff seemed friendly and willing to help in any way to make my visit enjoyable. I would definitely recommend this dealer and Randy to anyone looking for a great deal and an easy, no pressure buying situation.

Ma
Review №65

Randy Custer was very easy to work with. He made my family and I feel no pressure and answered every question that I had. I would definitely buy another car from Randy!

Wa
Review №66

On behalf of the Middle Point Lions Club, I would like to thank Statewide Ford for their continued support of our Benefit Auction. Each year, Statewide Ford donates great items for our auction. This year, it was two The Works vehicle maintenance packages. The annual auction provides our club with financial means to carry out our service projects. Generous donations by community-minded businesses like Statewide Ford make this possible. Thanks Steve Munroe and the entire Statewide Team!

Ci
Review №67

Unfortunately have to agree with below posters. We have always bought our cars and my husbands trucks here but we stay away from the service department after a couple bad experiences. Love the sales team though! Brad logan and randy are always so kind and helpful. Thank you.

Ka
Review №68

Thank you Statewide Ford for an excellent car buying experience. Andrew Watkins was very professional and made this a very easy process. I couldnt have asked for a better salesman. He made sure to answer all of my questions and I felt comfortable through the entire process. I love my new car! Thanks again!

Th
Review №69

Statewide did a great job on working with me to get a good deal on a used car that I had my eye on. Made the drive down from Michigan specifically to take advantage of their competitive pricing. All of the dealers in my area were several thousand higher for comparable vehicles. Friendly staff and good follow up. Highly recommend.

Du
Review №70

Recently my wife and I bought a 2013 Ford Fusion. My wife couldnt be happier. The staff was professional and courteous, we especially want to thank Logan for his helpfulness, knowledge, and ability to guide us through our recent purchase. A subsequent service visit to the dealership for a follow-up was quick and efficient. Everyone at the Dealership pitched in to talk with me and inform me of the answers to my questions and show me how to perform a certain task. I want to thank the entire staff for their professionalism. I would strongly recommend Statewide for your next Ford Purchase!

Da
Review №71

Exceptional experience. Great price. Customer service was awesome. Shout out for my salesman, Logan Rupert. Did everything over the phone, then he delivered the car to me at my home over 3 hours from the dealership. Above and beyond!

Au
Review №72

I love this place! Everyone is super friendly and always willing to help! They have the best deals around! If you want a quote on tires, good luck! Ive asked three times and still have yet to receive a quote.

Na
Review №73

They used to do a great job with my Ford Escape, but the last few times, they unhooked my coolant hose and my truck over heated on highway 30, bad timing! Before that my car did a wonderful job, ran like a champ! The let the horse that cost $57.00 ride against a belt and they said something was wrong with my motor and it would cost $900 something, but it was only the horse! Ill never go back to Statewide, again! Btw, Im a dedicated Ford driver, but not anymore!

Sk
Review №74

Justin & his staff have been a pleasure to work with! They went above and beyond to make sure our transaction went smoothly & were always available for questions. They even went through some treacherous weather to deliver our vehicle out of state!! They took all the worry out of buying a vehicle unseen & made us as comfortable with the process as possible. Cant say enough good things!!!

Da
Review №75

Great experience. The staff stayed a few hours late on a Saturday to help us out and never rushed. The atmosphere was very friendly and comfortable.

Ac
Review №76

I recently went around our local area looking for donations for a local town gathering. Upon arriving at Statewide Ford I was directed to Steve Munroe. I spoke with Steve regarding the festivities that would be held. Steve in return gave me a great article for our silent auction. Steve was a great help and the item donated was appreciated greatly. He was very generous and I had a great experience dealing with Statewide Ford.Thank you Steve!

Ro
Review №77

It is a pleasure to deal with a quality organization that understands how to treat customers. The entire team is customer friendly and will work hard to make sure that you are totally satisfied. I appreciate their hard work and dedication and will continue to deal with them for many years to come.

Bi
Review №78

Randy Custer is a true professional. I would highly recommend him to any of my family and friends in their future vehicle needs. I received courteous and prompt attention along with straightforward answers to my questions. The bottom line is that I feel like I got great service and great deal on the car I purchased.

Li
Review №79

We cannot say enough about the terrific treatment we received from StateWide Ford!Ethan was an awesome sales representative! Even as the parts were ordered & repairs made to meet our warranty, Ethan kept us informed of the details! We were so impressed! He came in on his day off once our car was ready and deliverable! Cannot ask for more!

Da
Review №80

Great deal on a low miles (for its age) Van. People were friendly and helpful. Thanks!

Ma
Review №81

Jackson and the sales team were excellent! Certainly not the pushy overbearing type of salesmen at other businesses. They were more than patient with us as we made our decision. Best of all we feel we got a great deal. A pleasure to deal with!

To
Review №82

The staff was personable and friendly and made for an overall great experience. It was the fifth vehicle we test drove over the course of three months and ultimately the best deal within a three state radius. We are very happy to have bought our vehicle from Statewide!

Vi
Review №83

I had been shopping for cars for months. At Statewide Ford I was treated with courtesy & respect I had not received from other dealerships. I got a great car at a fantastic price. My experience was so positive my daughter also became a satisfied customer. Thank you Logan for everything.

Ri
Review №84

Had an amazing experience! They went all out for us on our purchase! I would recommend anyone to shop Statewide Ford!!!!

Da
Review №85

Statewide ford is a pretty good place to find a new car. Randy Custer did a great job for us. Not only with choosing a car he made us feel comfortable with no pressure. Got us a nice vehicle and a pretty good deal. Thanks

Co
Review №86

I called about a used car I had seen online that had been on the lot for nearly 6 months according to the listing. I spoke to Jackson Young who seemed to know about the car. I was interested so I made a reasonable offer to try to start negotiations since I would be coming in from Michigan. He said he would look at what they can do and call back. I never heard from him after that. I would have thought there would have been more incentive to move a car that had been on the lot that long. Its a shame too because I ended up buying the same make, model, trim package, and year with slightly more miles from Chicago. Given the miles, I certainly would have been willing to pay more for the one here than I did in Chicago.

Ti
Review №87

We recently purchased a used car from Statewide, and I have nothing but nice things to say. From the prompt response on our initial interest to the extended test drive and quick deal, they were very nice and things went smoothly. We will definitely look to Statewide for our next car. Thanks!!

Je
Review №88

Was in the market to downsize and the Internet took me to Statewide Ford in Van Wert. Excellent experience with my salesperson, Jackson, and the rest of the entire crew. They have great prices and was fair on my trade. I came from about 45 minutes away and they all made me feel welcome. Was a pleasure doing business with them!

tr
Review №89

Very great crew and customer service at Statewide Lincoln Ford very pleased it was my first time buying a car and set they set the standard! No pressure and very fair with the process and prices! If you need a salesmen ask for Jackson! Very pleasurable experience!Thanks

ls
Review №90

Great people at Statewide Ford. Straight to the point no pressure no messing around.

Am
Review №91

Ben Showalter and parts department staff are always helpful with any questions that I have! They have a great understanding of their products and deliver them within a timely manner. I couldnt ask for a better parts team! Thanks for all you do!

Bi
Review №92

Bought my truck from here. For the most part I was pleased with the overall experience but did have some issues with the finance department and my bank not working together easily. If I had used a local bank it wouldnt have been much of an issue.

Br
Review №93

If you think they care about you, think again. Tried for the better part of a week to buy a car that I said I had every intention of buying. I was waiting and waiting to hear back from them to appraise my trade in and they would never get back to me then they sold the car to someone else. They dont care about morals just the sale . Go somewhere else.

Er
Review №94

Have the chance to buy a car I would from statewide wonderful no pressure experiance.Quick to help fix your car and great service help. I am very happy with the way they treat me as a customer.

Al
Review №95

Great customer service and selection! All my questions were quickly and thoroughly answered. The staff was very professional and helped me determine which vehicle would best suit my wants, needs and budget. I left happy, with my new truck :-)

ja
Review №96

We had the pleasure of dealing with Ethan and Justin throughout several visits before finalizing our recent purchase. They both went above and beyond our expectations and not once did they try to sell us a vehicle. We would highly recommend Statewide as they made us feel like family.

Be
Review №97

Very friendly and helpful staff. Randy Custer ensured he explained everything about the vehicles we were interested in and we drove away with a new car the same day we began our search!

Co
Review №98

Josh Boes was incredibly helpful! I came in and wanted to buy a car that day, he made that happen and and I love the car, and the service there was great. Ill be going back for sure and sending everyone I know there!

Ry
Review №99

Great service and even better people! Love having a local dealership I can trust. Would highly recommend!

Cl
Review №100

Randy Custer, and everyone at Statewide, were great with helping me get my new 2017 Ford Fusion. Everybody in the Dealership was super helpful and I definitely recommend going there for great deals and customer service.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1108 W Main St, Van Wert, OH 45891, United States
  • Site:https://statewideford.com/
  • Phone:+1 419-238-0125
Categories
  • Ford dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Electric vehicle charging station
  • Lincoln dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–1PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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