Great customer service and highly recommend!!! I had ordered a pair of sandals online and when I received them one of the buckles was defective, so I was not able to even wear one of the shoes. My only option was to return them (without exchanging because they were the last pair in that size) or to get them repaired if I wanted to keep them. I Googled shoe repair shops near me and Orchards Shoe Repair came up as the closest to me. I hopped in my my car and headed over to their location and was met by a really pleasant guy. He looked at my shoe, had me wait a moment while he took it in the back of his shop to check on something, and when he came back had already had it fixed. It was all done in less than five minutes.Yay!!! To boot I had even forgot my purse, because I was on a one track mind to see if I could get the buckle repaired, so I didnt even have money to pay him. He said it was only going to be $5, but since I didnt have the money with me, I told him I would have to go home and get my purse and come back to pay him, since I had forgotten it. He said not to worry and let me leave with my sandals in hand. I am so happy with my entire experience with this business, so I wanted to give them a shout out on Google. Next time Im in the area I plan to pay them the $5 and am definitely going back if I have any further shoe repair needs.
I wear my heels constantly for work, dates, and church. I break down the heels very quickly and generally go through a pair every six months. After realizing my latest Italian leather heels were destroyed, I brought them into this cobbler. He took in three pairs and had them ready in two days. He took them from broken-down heel nails to restored heel caps, and made the deteriorated fabric/leather around them smooth by gluing it down. They look like new. Thank you so much! 10/10 A+! We will be back! Prices were fair and made sense compared to replacing the cost of the shoes.
Wow! I was incredibly surprised and blown away by the work they did for me! The work is superb quality! I can see they stand behind their work and do their absolute best. They payed attention to exactly what I wanted. They professionally explained everything in such good detail. Im not going anywhere else from now on for my shoe repair or leather work. They added leather handles to a laptop bag for me as well as adjusted my shoe straps to fit me. I am very thankful for work well done. Go here, you wont be disappointed! Thanks guys!! -Armina
They did a good job on my damners. Very happy
I brought my boots that I ride my motorcycle with to be stretch and widen they did a very good price for reasonable
I absolutely love this place and owner. Im thankful Its not too far from my house. Ive I brought a handful of my familys boots and shoes for him over the years to resole or stretch out or readjust or restitch. Hes very knowledgeable very patient and the quality of his work shows on each and every pair of boots and shoes even a pair of slippers that Ive dropped off to him. Not only is his workmanship excellent the reasonable pricing charges is affordable even for me. Especially considering how expensive mens work boots are its way cheaper to take them in to him to repair v.s. buying a new pair for sure no question.
The gentleman was so nice he was able to fix the heel on my shoe while I waited as well as repair the handle on my handbag. So fun to have small repair shops around lets support them so they dont go away
Always amazing, I would never go anywhere else!!!!!
I came in to get a repair on some of my dress shoes, and I quite honestly thought that it would take a few days to complete, but after coming into Orchards Shoe Repair, they did the repair right in front of my very eyes to my complete satisfaction. They were extremely kind and attentive to my description of the problem and did a wonderful job with the repair, for a VERY affordable cost. Would recommend anyone in the Portland/Vancouver area to come and get their work done here, it’s very much worth it! :)
I took in my cowboy boots because they were far too tight and they were able to make my boots extremely comfortable for a great price. My boots were ready in less than a day.
Could not be more pleased with their customer service, efficiency, and communication. I have a pair of Pikolinos Boots that soles wore down and when it rain my feet got soaked. Alexi repaired the soles for $59.00 and gave them a nice buff, they look brand new. For the quality and cost alone and how quickly they were ready for pickup (5days) I would highly recommend using the shoe repair shop
So Thankful to have my Backpack Zipper repaired in a quick time frame. Very nice and helpful. Would absolutely recommend to anyone needing repairs! Thanks.
❤ I am always so grateful to find someone who cares about quality and their craft. That is not easy to find. I have had all good experiences here. Highly recommended.
Wow they really outdid themselves!!! My boots came out stunning I was absolutely speechless.. these boots are sentimental to me but they didn’t know that and I swear they did a fantastic job. Go here GO HERE !!!
My puppy chewed a strap to my husbands ski boots. He was leaving for a ski trip in a few days. I went in and explained my situation and the urgency. I was told it would be done in a few days in time for the trip. To my surprise the owner fast tracked my repair. I received a call a couple hours later. The ski boot strap was repaired just as it was explained. Fantastic job!! I will be back for sure!
The service is always prompt, friendly, and extremely ethical. There have been times where he could’ve provided a service but it would not have been terribly helpful for me in the long run, so he told me that and saved me money. Again, the quality of service is always excellent and prompt as well as very reasonably priced. I highly recommend this shop to anyone!
Fast and efficient repair. Perfect workmanship. Will be back for shoe repair needs.
With a busy schedule I needed my heels fixed quick .. I came in thinking that I would need to leave my heels for a day but he fixed both shoes in less than five minutes!! I’m definitely coming back and bringing in more pairs that need fixing quick! I’m also very pleased with the high-quality work that they do! :)
Great Service + quality repair! Alexey, the owner, is very helpful, friendly, knowledgeable. Text message or call when repair is finished. Very timely.I have brought shoes here for resoling and refurbishing twice and was impressed with he quality of the repairs.Will come back here with any shoe repair needs.
Brought two pairs of boots in for repairs, one needed all new soles and the other, just the heal pad replaced. I was amazed at how quickly he said theyd be done!! He was very thorough in explaining the different options available in materials to be used. Im SO glad to have found this little shop!--Madeline Williams
He is my shoe wizard! I bring all of my shoes here...no matter how damaged they are, he makes them look like new! Ladies, don’t give up on your broken in high heels when the heel wears off! He can replace it and give them a new life!! Prices are reasonable and there is always a quick turn around time. Orchards Shoe Repair is awesome!
This shoe repair place has to be the biggest bargain in Clark County. They do excellent work at a small price. They have saved me hundreds of dollars in shoes. I buy good shoes and once I have them all comfy, they eventually wear out. I dont like tossing them and starting over with different new shoes. Every time I have brought in a pair, they have fixed them good as new.My husband just brought in his fancy dress shoes that never had fit right. What would cost more -- giving an uncomfortable pair away? Or spending a few dollars to have them fit just right? I hope lots of people use and appreciate the quality of their work so Orchards Shoe Repair stays open for decades more.
This shoe repair has worked on numerous shoes for me. They’ve done everything from a simple shoe shine to completely refinishing my dress shoes and putting on a new sole. Always a perfect job! I would highly recommend them to anyone looking for a good shoe repair. 5stars!
I have been a customer at Orchard Shoe Repair for numerous years and always have been treated with respect and courtesy. They provided an excellent service. I pick up my shoes promptly without time delay, renewed and fixed. I am highly satisfied and would recommend this service to any of my friends and family.-Happy client
Great attention to detail. They were flexible with me on a short notice, and gave great service. A little pricey, but definitely worth it. All very professional.
I can’t say enough good things about this shop. Their customer service is great, and their workmanship is superb. We have used them several times and have not been disappointed. They even have shoes you can purchase for great prices.
Alexey did excellent work on my boots. I had previously taken it to another shoe repair on Mill Plain. They refused to repair my boots because there was no zipper. This was a pull on sock boot. Alexey took the time to look closely at the boot and he discovered a way to fix them.Thank you! Great work!🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
I flew in from out of town for my own wedding. In route, the zipper on my suitcase broke. Plus, I needed my shoes polished anyway.Aleksey was amazing!He was able to fix the suitcase, polish my shoes, and the quality is exceptional. And he did it all faster than I could have hopped.I wouldn’t hesitate to come back in the future.
Need a shoe repair? This is the place to go!!Good price and FANTASTIC quality work!!!From the moment I stepped inside I knew I would not be disappointed, customer service is just excellent! Try this place out, I know you won’t regret it!!!Thank you guys a bunch for making my heels look brand new again!
Best shoe repair in town! Honest, helpful, quality service! Weve taken numerous shoes and boots to get fixed here over the years and have always been very happy with the outcome! They truly know their craft! Highly recommended :)
I bought two pairs of leather shoes to restore the sole. The guys did a very good job. Shoes look like new. This is not the first time they save our shoes. I really appreciate their work for the high quality of service and excellent communication. Thank you!
This is one of the best Shoe repair stores that I have ever been in, very nice customer service and the quality of the repair was one of the best I have every seen. The price was also very good. Overall I really recommend talking your shoes to have them repaired here.
I have taken several boots to him. Amazing both times. This last time he went above and beyond he found screws missing in the heals and fixed them better than new! Send all your shoes to him. He is amazing!
Every time I bring them my shoes, I get them back looking even better than when I bought them! They do such an amazing job and its also so incredibly affordable. Theyre amazing! Thank you!
My experience at orchards shoe repair was great! The owner was so kind to repair my watch band for free. Just wonderful to see kindness goes so far.Send message
Amazing cobbler! So thankful to have found this place. He did an amazing job restoring the Vibram soles on my Asolo hiking boots. Will definitely be returning for any shoe and boot repairs!!
We had a great experience at Orchards Shoe Repair. My daughter had some horse riding boots that were too tall. They cut them down and finished them so well you wouldn’t ever know they were altered. They even moved the inside tab down instead of removing it to make it easier to pull on.
I love good customer service and excellent workmanship and that is exactly what I get when I go to my favorite Orchards Shoe repair store. Alexey is the owner and you can depend on a friendly greeting and prompt service with your order every time.He is very honest and I appreciate his great service! I have been a customer for years and have never been disappointed.
I tried fixing my own heel taps and was unsuccessful—almost ruined my beloved heels! I found Orchards Shoe Repair fairly quickly after looking for shoe repair places. Alexey was super helpful with great customer service, and fixed my heels perfectly in 2 minutes. Thank you so much, my shoes are as good as new to attend an event in a few days.
The Shoe Repair has been fixing my shoes 👠👞👢👡for a while now. I really recommend this shoe repair place, they do there work really professional, they treat there customers very good. 👌👍
I had a wonderful experience with my shoes getting altered to fit me more snug here!! I have steve madden heels that I bought to wear in my sisters wedding, and they were a little loose on me and they did a quick (only takes a week) alteration and my shoes fit and look wonderfully! Also, the owner is very friendly as well!
Alexey the owner did an amazing job on an expensive pair of tall horse show riding boots. Placed a zipper in them exactly where I wanted. Perfect finish work. Timely, professional and very affordable. Thank you so much.
The go-to for shoe service.
Had everything I needed right away with a very friendly and helpful staff. The prices are excellent and the job was both quick and well done. I can say for certain that I will be going back for more boot repair.
Alexy is the master of repairs for shoes! He is such a friendly guy and his work is fast and excellent! I went to three places ... highest quote to fix the zipper on my ONE boot was $48. He took one look and said “Ah! I see it’s just below. Let me fix it quickly.” I walked out paying $5 but. Bought more stuff like super long laces I couldn’t get online or in store ... and de-salter for shoes.
I have been bringing my shoes and boots here for years and their shop is handy and they always do a great job with my footwear. Highly recommended by me. They rock.
I’ve been going to Orchards shoe repair for sometime and they have never disappointed me. It is a small shop but the customer service and craftsmanship is outstanding. Their prices are very fair for the good service you receive. Thank you Orchards Shoe Repair.A. Baughman
Customer service here is phenomenal! Ive had 2 pairs of shoes stretched (wide width and high instep) which I wouldnt have otherwise been able to wear. Alexeys prices are very reasonable too. This last pair of faux leather Booties are now fitting beautifully, and he even gave them a coat of fresh color since the stretching solution caused a little discoloration. More people should know this place exists.
They do a fantastic job here. Im very rough on my dress shoes, and they always come back looking great.
Alexey’s is a true, old-school cobbler (shoe repair) shop, where you can find a full selection of shoe products like laces and polish, and other things you will NEVER find at a box store, or would have to hunt for at multiple department stores if you could even find them.He is courteous, professional, and quite handy at leather work and shoe repair of all kinds. It’s pretty tough to find a great little shop like this, and the Portland/Vancouver area is lucky to have Alexey’s shop and his great services.
Alexes and Andres did a stellar job on my old boots. New zipper, new souls and heals. Great guys! Price was a bit higher than what I’ve experienced from others, but the quality of their work will add years to my boots. Thank you!
Good quality repair
I brought black boots with a broken zipper one afternoon. I was greeted kindly by Alexey and he was very quick in letting me know how to resolve the broken zipper. The zipper was in the form of medal. But Alexey recommended to switch the medal zipper to a plastic because they tend to be more durable and the teeth are less likely to break off. He did a wonderful job replacing the zippers completely from a silver metal base to a black plastic. And believe it or not, the black boots look better than they did with the silver metal. Thank you so much to Aleksey!!! I’m happy with the new and improved look and I highly suggest Orchards Show Repair for any shoe repair requests.
Added a handle to my leather laptop bag. I couldn’t believe how well they did! You cannot tell it was added. Very nice work. Highly recommend them.
Best Cobbler around! quality and quick work. He was able to replace the broken zipper pull tab within 10 minutes after the shoe store said the whole zipper would needed to be replaced.Also just had a my favorite pair of boots re-soled and they look spectacular!
I brought in two pairs of Cole Haan’s - boots and loafers. The sole of my boots were starting to separate, and expecting a quote for new ones, the owner stated he could glue them back. Very honest and both pairs came back just like new. This is the second time soliciting their business and they do not disappoint!
I’ve been taking my shoes here since 2016. Alexey has always done great work. His turnaround time is excellent. Highly recommended locale business.
Excellent work! My boots looked brand new and so much better than when I had dropped them off that I could hardly recognize them!
Amazing experience! They were able to get my shoes repaired in 2 days.
I called around to several different alterations/shoe repair shops in the area to see if anyone was able to fix my husbands hunting backpack which needed a new zipper and 2 areas that needed sewn. Many said they could not do it. I brought it in to AA orchards shoe repair and he took care of it for very little money and so quickly I was astonished! I brought it in Friday morning and he called me in less than 1 hour to tell me it was done!Great job ! Great service!
I am pleased that this shoe repair shop is exactly in our area. Just picked up my motorcycle boots from having them add 3/4 inch to the soles & heels for better reach to the ground on my bike. He did an excellent job and even polished them! Thank you very much!
Had western boot heel replaced. New leather. Strong stitching. Great price. Also had awesome stuff for sale. Thanks for an amazing service.
Good guality work, quickly and nicely done. Can do unusual things like repairing my pet carrier- pod. Helpful guy.
Super disappointed. I saw great reviews, but the results were not good. I went in to have the bottom of my boots glued back together. They were old and falling apart, but I loved them. A week later I got the boots back, and the same day it started to rip again, and in the same place they had just repaired. Asked for new laces to be put on, and they didnt even do that. They just threw them in the boots. I literally could have done all this myself. Wont be going back!
Great work on my destroyed boots. Thank-you!
Great customer service. I have had my redwings resoled here multiple times.
I’ve been using this family owned small business for many years for my high end riding boots... they do meticulous work, always completed on time if not early with excellent customer service and more than fair prices...Highly recommend
Exellent customer service and skills. Professional knowledge of leather products. Dealing with the problem in a timely manner. Highly recommend.Irina.
This business owner is very friendly and professional. I have had 2 pairs of shoes repaired by him. They are new quality again. Excellent work, thank you.
UPDATED Review;Oh wow was I wrong!! Turns out the gentleman I dropped my shoes off/interacted with was not the owner, but someone watching the store while they owner and his wife were in Mexico celebrating their anniversary. (Also, congrats on that)About a week had passed since I dropped my shoes off and I got a message (from the owner) saying my shoes were ready and he was sorry it would take so long. When I went to pick up my shoes the next evening I chatted with the owner and he is the nicest man ever and super knowledgeable about what he does.Let me tell you, my mouth dropped when I saw how good these shoes looked. Not only did he replace the sole, and heal but holy S**t he took the time to get the scratches out and polished. They look brand new.This place is AMAZING!!! I will be taking my shoes here for as long as they are open.————————————————-Super disappointed!!Let me start by saying this will hopefully just be part one of this review.....I was really happy to read all the reviews for this place. I have been searching for a good shoe repair shop that wasn’t crazy expensive, where I could start taking my shoes but so far orchard has been a disappointment. I dropped off a pair of double buckle monks that I love because I wore out the soles...I walk in, say hello and the gentlemen behind the counter said hello back. I sh owed him the wear on the bottom of the shoes and he told me“so you want a rubble half some” to which I replied “I would actually like a leather one since that is what is original to the shoe also I think the heels are worn and can you clean them up?”“Ok, half leather sole, that will be 95.00. Oh, you don’t need them done quickly do you.?”Umm that would be a preference, ok so the 25th is fine? No! Anyway we went back and forth and he said the 22nd after I pointed out that the 25th was almost three weeks. I didn’t want to argue.I guess I’ll see how they turn out and if they are I will update the review but at this point I can’t imagine bringing anymore business their way. 😔
Amazing work, I was very satisfied with the service and quality of work. Will highly recommend this shoe repair company. *****
I came to this shoe repair with two jobs to fix my cute Gucci purse and a buckle belt. i got two holes punched in my buckle belt for free. and fixed my Gucci purse handle for a low price. excellent quality, fast and cheap!
Excellent work and customer service at a fair price.
Dropped my Danner Boots off because I had walked the rubber off the bottom of the boots. They took a few days to replace them, buffed up the leather to a nice shine and they look brand new. My first time coming here, and Ill definitely refer others to come here because Ill be back.
I took my wifes boots in to have the zippers replaced and was disappointed when the zipper pull on one of them broke. I originally posted a bad review because of this, but the owner contacted me and asked me to bring the boots back in and he would make things right himself. The customer service is well worth the time. All the stitching and craftsmanship was excellent. Assuming it was just a defective zipper.
Orchards Shoe Repair is the greatest! My Doc Martens were falling apart but Orchards Shoe Repair restitched them for me and even dyed the thread yellow so that it would look like Doc Martens original stitching, (and I hadnt even asked for that, but he took the initiative which made me super appreciative) I was blown away by the superb customer service and unbelievable affordable prices. I will be a lifelong customer!
Such excellent service! Love boot modifications! Thank you!!!
They are very pleasant to work with. Top notch quality and work is completed by the promised time!
This place rocks! A+ craftsmanship! After my first visit they have had all of my work done for me. I cant say enough great things about this place!
Great customer service. Went above and beyond what I expected.
I needed the velcro replaced on the straps of my shoes. It was hard to find a shoe repair shop that could do it as quickly and professionally as I needed it to be done. Alexey was friendly and quick! They are my go to shoe shop from now on.
Have repaired two pairs of my shoes now. Great work for low cost.
Came in for shoes to get shined for my national competition. He was fast and made me a great deal. Much better than anything I could have done!
Has a good service and very helpful and he did a great job stretching my boots I really recommend it for any shoe repair thank you and also great price cheap
Great color matching and repair, I brought my wifes shoes in to Orchard Shoe Repair after our little toy poodle bit several nasty teeth marks into the backs of the shoes. They did a fantastic job, and they were very nice. I would highly recommend them.
I have been a customer for the last 10 years and have special shoes made for my son every 4 months.A very good customer service, on time delivery with the best quality experience.
Did more than I asked to make my boots look like new again! Sure dont see that often anymore, will definitely go back and recommend them to anyone needing shoe repair
Excellent craftsmanship. I was expecting it to take two weeks to repair and was stunned when my shoes were ready the following day.
Perfect! Fast! Incredible! They survived my favorite shoe pair during my lunch time!!!! Thank you!
Thank you so much for the great service!
Great job on polish, did it while I waited.
They do great work!!! Nice people!
Great service on stretching shoes.
Great & quick shoe repair! Very kind customer service!
Friendly on the phone but do not offer services that I required
Very helpful and professional.