Today we had an installation of a new microwave.Doug was the young man who installed the microwave. Doug was polite,curious, clean up after himself.I was extremely pleased with the service today.Doug was great and finished up in a timely fashion.Thank you Doug!

Worst service I have ever experienced from any firm! They are fortunate as they don’t have much competition in the Vero Beach area so they really do not have to care about their customers. I strongly suggest that you use Home Depot or Lowe’s for your appliance needs as Jetson does not value their customers. They are arrogant and very hard to do business with! Would not recommend them if they were the only appliance firm on the planet!

Purchased entire suite of stainless steel appliances for our kitchen. We were treated very well by the staff but when we got home we looked online at the local Home Depot and Lowes stores and discovered that we paid about $400 too much. Bummer, also when the gentleman delivered it they were a little rough getting in our house and damaged our front stairs. So be warned that the movers of the appliances could have been a little bit more careful but Im glad I bought from a local company!

I hate to even give this company a one. Should be a minus 10. Ordered a microwave right after Thanksgiving. No special order, no custom. Did not get until February. Did need a special trim kit around. Cost $129.00 for service to measure. (why didnt they measure when they brought the new microwave?) The still had to pay for trim kit, but of course. The service person did not tell me he needed a credit card to order, just that it would take up to two weeks to get. After two weeks I asked what the status was. Suppose to get a call back. After another week and a phone call on my part, was told THEN they needed a CC, to prepay. Waited two more weeks, another call by me. They would look into. After another week passed, I called again. Was told it just come in that morning. Scheduled to have installed. When service person came on March 14th, the box said it arrived at Jetsons February 28th. No one bother to call and let me know. Ask to speak to a manager. Never got a phone call back. Emailed NEVER got an email back. No apology. 5 months to get a micro wave put in. NO CUSTOMER SERVICE. NO COURTESY. Unfortunately they seem to have a monopoly in the area. STAY AWAY.

Discount appliances. Prices can be negotiated. Like a car dealer there. Unlikely you will get a truly good deal. All the appliances I purchased turned out to have problems not covered.

I bought my dryer thru badcocks furniture about 2 years ago called the warranty department cause the dryer wasnt heating they set up an appointment thru Jestons service center Jestons called and confirm appointment from 9am till 11am I was told that I was the first appointment the tech doesnt get to my house until 945am tells me that the dryer has a bad heating element and that he thought there was some at the shop he would call me around 3pm to let me know if they had one and he would come back and put in at 430 I called the service center back and they tell me that they dont keep them in stock and its going to take 7 to 10 business days to get it in. What company doesnt keep parts on hand to fix things and why wouldnt you at lease keep common parts like a heating element on your service vehicles so now I have to wait 7 to 10 business days to get my dryer fix I will never go thru Jeston service to get anything fix again. Thats poor customer service and poor management.

Very nice young man helped me both times I was in the vero store. Got a dishwasher and microwave and overhead vent.

Bought a used washer, looked good and they said it was their best used washer. Within a couple uses the motor seized, so I called them for a service call. For $85 they told me this washer is a POS, needs a new motor and drum for $600. So for $300 I have a POS washer that doesnt work, and had to pay for them to tell me the POS they sold me was a POS. I asked if they could help me out on allowing some credit on a new unit, they looked at me as if I was insane and said, not on a used washer. Oh well, off to Home Depot, which I should have gone to in the first place. Tried to give zero stars but I guess you have to give 1.

Best customer service in town and great prices

Awesome service and super handsome sales men!