I have called multiple times to try and discuss installing a new pool. Have left messages each time with the secretary who tells me she is putting them on the gentlemans desk who I need to speak with and have not received a call back after 4 weeks. I give up and will be working with someone more professional with better communication skills.
Great place with good prices! I recommend
100% recommended. Weve had our pool for a bit over a year and are very pleased customers. Weve had very few problems, but theyve always been fixed as soon as possible. Ive no idea about what happened to make Jason curse... Ill have to try to get him to do that next time he comes out :-)
This company have VERY POOR communication skills within the office and back to the customer. Also, VERY POOR organizational abilities to get a pool construction carried out. My advice is to get a written contract with a documented date of installment. This company is quick to say “how busy” they are, places the blame on other pool entities and how things just fall behind! So, please do your homework before signing a contract! I am very disappointed with this company and how unprofessional it has been..
I recently bought a new home for my children and I that had an in-ground pool and separate spa that had been severely neglected. To my surprise, Jason and his team members came out and evaluated the area and recommended a new liner for the pool and a thorough cleaning for the spa. To my amazement, THEY DID IT!!!! They made this huge mess that I previously looked at an amazing and beautiful area that I could spend hours each day and night. Thank you, guys! I will never go anywhere else for my pool and spa needs....
Horrible horrible horrible.I’ve dealt with this company for my company and my home. For the company they were the worst. They couldn’t get the pool completed and of course it got worse and eventually due to their timing to being able to get back to us they said the pump broke. They gave us a service charge each time they came out even though the delays were on them. Their customer service will leave a bad taste in your mouth. They’re rude and will attempt to yell at you if you’re not in agreement with them.For my home they gave us a quote for a pool cover for $2700 and I got it from somewhere else for $700. They are highway robbery!!! They realize they are the only company in town so they hike up their prices quite a bit. They are robbing the good citizens of Vicksburg and the surrounding areas.
Ordered a pool liner that took two months to deliver. They would set appointment after we would call concerning liner,then they would call and cancel then set new time then not show up or call. Happened several times. Not too happy with their customer service and wouldn’t recommend them.
My wife suggested that we call and get prices on a spa for our screened in porch last summer so I called Jason and within a couple weeks, we were out enjoying our new spa. I was so pleased with Jason and his crew and their service. There was multiple occasions that I had to call the office to reschedule my installation for one reason or the other and the staff was always pleasant and understood that life happens. I am hoping to add a pool to our yard by next summer and there is no other company I would rather be involved with to make this happen! Thank you, Jason and your team!
Oasis has always kept my parents pool clean and beautiful. They come and cover it every year before the fall season like clockwork. Major praise from me for attention to detail and timeliness!
Thanks for the amazing job on our pool at work! Our customers are so excited about the pool remaining open year round.
I appreciate all of your hard work, Jamie. Thanks for sending Randy and the guys out and getting our pool taken care of!
Ive been dealing with Jason and his team for years for all my pool and spa needs....thanks, guys for always being available if I have questions and concerns and for the wonderful service you provide!
Rudest company ever. The owner curses and screams like a physco when questions on the quality of work. Have a pretty interesting video that I’ll be posting on YouTube too! Run away from this terrible company unless you prefer to spend a ton of money on sub par work.
Thank you for the best prices on weekly maintenance of our pool and spa.
Good pool stuff
Thanks, Jason, for always fixing any issues I have with my pool!
Thank you for all of your help with my pool and spa needs.
AMAZING team!
Thanks for the new spa!
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