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Brake Check
4101 N Navarro St, Victoria, TX 77901, United States
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Brake Check
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De
Review №1

While visiting in Victoria my car oil life came on and needed an oil change didn’t want to drive home with the light coming on. Went by there and was taken care of in a timely manner given good price and discount for first time customer. Highly recommend.

Da
Review №2

On such short notice, the guys helped me out despite there being 2-3 cars ahead of me in their bay. I was really in need of getting my brakes serviced badly, and had also neglected my routine oil change.. The guys were professional and straightforward, and I give them a lot of respect for staying over time to help me out in a pinch, when they could’ve respectfully declined being on such short notice (4:30pm when they close in an hour and a half).Didn’t catch each of their names, but nonetheless, thank you! Definitely will have my business in the future.

Le
Review №3

I would have to say this place has very professional staff and eager to help people but it is very scary to have your brake system completely redone and then when driving out my wheels are grinding. When brakes are done on a truck there is no room for innocent mistakes because that can be a life or death situation. So now I am sitting here loosing money from work while they are trying to fix there mistakes.

Me
Review №4

Went in for an alignment and they were very courteous and friendly. Fast service as well. Completely happy with my first experience going to brake check and I’ll definitely be going back!

Le
Review №5

I have had my oil changed at this location in Victoria, Texas for the last two years and was promised that after three oil changes I would get a free one. They keep changing the rules and I have yet to have a free oil change after 2 years. You owe me 2 free oil changes. The only reason why I keep going back is because they keep promising me that “the next time you’ll get a free one“ and that has not happened. I was told today I’m supposed to talk to the manager, whoever that is, and he is never there. But now I have to have THE MANAGER to approve it. This is ridiculous. Honor what you advertise.

de
Review №6

My first time using them and will be a future customer from now on never had a professional team like this take care of me and very timely manner and give you updates and go step by step I am so pleased and glad to have come here highly recommend. Thanks guys keep up the good work 💪!

Je
Review №7

Juan Gallegos has amazing customer service. He is the nicest man I have ever dealt with!! 5 stars for this gentleman right here!!

Ju
Review №8

I would definitely go back to brake check again. They were able to help me something Firestone couldn’t do. Brake Check excellent and fast. Thank y’all

An
Review №9

Awesome service each and every time.

De
Review №10

Walked in and was blessed with quick service and extra help checking a battery terminal ... Scheduled an appt for a brake check for tomorrow morningWoo hoo Thanks guys Brake check on Navarro St. ROCKS ..... Highly recommended by Mr Sam Huff who bragged on the service offered !!!

Ru
Review №11

My experience was good. They not only changed my oil, they checked other things under the hood (filters, ECT.) They explained what they are checking and doing to t your carThe Service and Customer Services was excellent. I give them a 5 star rating.

Jo
Review №12

Man. These guys at Brake Check work so hard. They have done an amazing job on my repairs. I recommend these technicians to everyone, however, I dont recommend the Corporate Brake Check. These guys are over worked, under paid, AND NOT TRAINED. The business model of Brake Check makes it the perfect place to take your car, BUT, they dont take care of their employees. Its because of this that I find it hard to support them. But hey, a $20 oil change? I may as well....

Ja
Review №13

Juan was hands down the best manager Ive ever had the pleasure of dealing with he showed me what my vehicles issue was and had it out in no time. He informed me why I needed an alignment and after replacing my shocks I was very impressed with him and his team I will be bringing all my vehicles to him from now on

Ja
Review №14

Clean environment, quick service, and discounts. What more could you ask for. The 50% off every other oil change is really great.

Ca
Review №15

I went to get an oil change today. It was supposed to be half off but I was charged full price. When I asked why they charged full price, I was told it was a glitch in the system?? You should tell your customers they will be charged full price before the services are done. The buy one get one half off is just a way to get customers to return.

Ch
Review №16

As soon as I walked in I was greetedLike a friend .and my urgency became there urgency .Thank you very much

Sh
Review №17

Very courteous and friendly. Did what needed to be done and didnt try to talk me into a bunch of services i wasnt asking for. Exacyly what i was looking for. Definately will be getting my oil changed her from now on!

Da
Review №18

Did Really Good Job N Service was Quick Will Be Going Back Thank You Guys

Ta
Review №19

They were very detailed with explaining what needed to be done and how. As well as other options available. Great customer service.Thank you very much!

Ja
Review №20

I’ve only had 2 oil changes and so far it seem like I made a great decision by switching to these guys they have took care of me each time they are awesome. Thank You

Mi
Review №21

Awesome service, work done in a timely manner, have used them in the past and will use them again in the future.

gi
Review №22

Came in for an oil change. Employees very courteous and professional

ri
Review №23

Had these guys check my brakes, told me I needed front and rear brakes which was fine, told them I need to hold off a bit, put car back together but left my brake shoes lose. Luckily I had someone else check and replace brakes and for them before I had a bad day.

Am
Review №24

I had another wonderful experience at Brake Check today. It will be the only place I get my oil changed in Victoria. I am always greeted and treated with respect when I walk in the door. The lobby is clean and comfortable. The staff is helpful and has your best interest in mind. They are truly here to help you with your needs. I recommend this establishment to all.

St
Review №25

Had a Brake emergency on our road trip.. pulled in and they were very courteous and efficient! We were in and out in less than a Hour!!Fair Prices ss well!! Highly reconend!

Ga
Review №26

Very professional. Very detailed in diagnosis. The text message that allows you to select different options to fix or not and look at the estimate for each, is a very advanced technology.Only bad thing, had a 1pm appointment, but didn’t even start looking at car until close to 2pm. Didn’t get done with just replacing pads until 3pm. Typically a 30 minute replacement took 2 hours.

J
Review №27

Took my boys car in for squeaky brakes. They provided pictures of the problems with an itemized estimate and provided breakdown of priority repairs to be done. Price was as expected for the type of repair needed. Juan was great to work with. Great service.

Sh
Review №28

Great service, communication, and fair prices.Juan was a great help.Will bring all of my vehicles here in the future.

Er
Review №29

Pleasantly surprised they were able to take me 20 mins til closing. Quick, efficient inspection with minimal attempt to up charge on a simple oil change. Extremely competitive rates which expose others like jiffy lube for the extortionists that they are. Be sure to check for a coupon too!

Yv
Review №30

The manager and the young lady are so cool and sweet. They both had me cracking up and I love to laugh. The service they provide was excellent and I was out in a timely matter. Brake Check is awesome and I would highly recommend everyone go there.

Be
Review №31

Fast, professional, helpful, and made me feel valued as a new customer. I will be getting my oil changes here from now on.

Ea
Review №32

They were very helpful an they talked to you like they known you for a long time an that felt really good. Most places would be like ok your cars done bye, but they talked an told me what I needed done an what was wrong with my van. So think you guys.

Sh
Review №33

So disappointing, I have neutral colored interior that now has black oil stains all over. Spoke with the assistant manager that had rude answers to my questions and hung up on me.. WOW

Me
Review №34

Very nice staff! The most important part is they can fix my lovely small smart car when other shops are not able to do so. Overall, nice staff, reasonable price and great works. Highly recommend.

Au
Review №35

Professional, courteous, very well trained and expert mechanics

ni
Review №36

I went there to get my brakes done but when i left my car was still making a noise i called and told them he told me i had to drive 500-1000 miles then i wouldn’t hear it anymore. instead i drove to the one in Katy and they fixed the problem.

Mi
Review №37

I had a couple of issues during the installation of my brakes at a different location that they were able to fully resolve in a timely manner. I really appreciated Brake Check following through on their commitment to quality and service and will definitely turn in the future. Thank you!

lu
Review №38

Did not do job they had excuses i miss 3 days of work and did not get the job done

Jo
Review №39

Waited over an hour for an oil change, after being told it would be a 15 min wait. finally during the oil change they bring out my filter saying I need a new one, I kindly deny... forward to the end of my oil change I get my car back with everything from the console on the floor & thrown around. Terrible service, do not recommend.

Je
Review №40

Way over priced. I wanted front brake pads that were advertised for $39.95. Before they were finished they wanted $675.00. I took my van somewhere else.

Pa
Review №41

The staff was very friendly and explained everything that needed to be done. Loved the technology that showed level of wear on the breaks and the estimate to make the repairs.

Ju
Review №42

Best alignment in town. Quick friendly service and very affordable.

Il
Review №43

They were really nice and got me in and out in a jiffy !! They even showed me my nasty cabin filter and encouraged me to get a brand new one!

Mi
Review №44

I had a problem with my brakes last week. Josh & Alyssa were extremely honest and professional on the services needed. Some shops would have said additional work was needed. They provided an honest assessment of the work which truly needed to be done. They far exceeded my expectations and were great to work with.

Ba
Review №45

Very nice and actually helped me

Al
Review №46

Seriously the BEST shop I’ve ever been to. No really. I was greeted as soon as I got out of my car. All the staff is super super sweet. I like that they actually take you to the bay and show you the root of whatever problem you came in with. Will forever be using them in the future for all my car needs! 😊

An
Review №47

Excellent customer service. Let me know what was going on at all times of repair!

Re
Review №48

Very knowledgeable. Explained services and warranties and efficient

Ma
Review №49

Excellent service, kept me informed every step of the way.

Bi
Review №50

Great job and great people

Ca
Review №51

SWEET KIND SMART PEOPLE MUST COME HEREAlyssaWAS KIND SMART COME SEE HER LADIES

Re
Review №52

Aaron and Josh were very professional and helpful when helping me with my car’s needs. I needed an alignment and Aaron made sure I was taken care of. Aaron and his staff put the customer first by price matching a competitor. I highly recommend doing business with these gentlemen. Come see them at Brake Check Victoria.

Cr
Review №53

They were fast and courteous

Ni
Review №54

When in fornell change signed up for the get your rewards quicker program they have in all know they did a really quick and good service

Da
Review №55

THE STAFF WAS FRIENDLY AND EFFICIENTGREAT DEALS ALSO...WILL BE GETTING MY BUSINESS FROM NOW ON AND TAKE YOU THAT I DRIVE 30 MILES TO GET HERE...WORTH IT.....

Er
Review №56

Went for alignment on my honda fit. Very professional and did a great alignment. They noticed other issues with my car that I didnt know. I later resolved it and it help to keep me from having issues. Will return when needed.

Ms
Review №57

I recommend this place for everyone to use for all types of machanic work. Thanks Jeremy for taking care of my vehicle in a fast and timely manner . Took only 20 minutes and had me back on the road .

La
Review №58

Brake Check of Victoria is very quick. When they say they are going to do something they do it. It’s always nice to see a friendly face when I go in there. Aaron is the general manager and he’s always courteous and he welcomes you once you come in that door.

Ce
Review №59

The staff was professional, courteous and kept me updated as the work was progressing.

Me
Review №60

Super fast and super friendly service. Highly recommend.

Da
Review №61

This is the worst place to get your brakes fixed they didnt fix my brakes and charged 336 try driving car it went thru our car port no brakes I would not recommend them they dont care if a person dies from there mistakesdont use them.

Ma
Review №62

Fast service and friendly staff.

Cr
Review №63

Very polite and get you in and out quickly. Only place I go for my oil changes

m
Review №64

Aaron and his team are awesome!! Always go above and beyond for loyalcustomers! Great customer service!

Ra
Review №65

Josh a brake check was fantastic. He helped me with my brakes. Did a full job for less than half what the dealership wanted.

De
Review №66

The new manager Josh was awesome! Really helpful, kind and going the extra mile to solve my issues!

Fa
Review №67

I went in for a 4 wheel brake job on my 2007 Silverado, the tires were pulled off my truck and I was taken to see what they had found, everything was explained in detail, I was allowed to put my hands and eyes on the parts to verify the findings and recommendations of the technician. Aaron was not pushy. Job was done professionally and my brakes work perfectly! Great job guys!!! HOOAH

Er
Review №68

Very helpful and gave good advice for my brake

Co
Review №69

Aaron on Navarro shop is the very best. Solid and upstanding. Extremely professional.

Da
Review №70

Friendly, knowledgeable, and quick.

Br
Review №71

Kinda slow but good work

Ma
Review №72

This is where I have always taken my vehicle to get the oil changed & any question that I have had about my vehicle answered. For somone who knows nothing about cars (speaking about myself) and is able to confide 100% in my mechanic and his team, they leave me speachless! I am in awe of how knowledgeable these guys are!

Ha
Review №73

Friendly staff! Quick oil change and they had a coupon for me to use !! Best place for an oil change!!

ro
Review №74

Very friendly staff! I enjoy getting my oil changes and alignment for my vehicles there. Also, never a long wait very quick, and great service. Highly recommend!!

Je
Review №75

Fast, friendly, and efficient! They aced the customer service. Kept me informed and made sure I was comfortable with all the work they would be doing. Excellent experience, and I will definitely be using them again. Thank you, guys!

Da
Review №76

Very friendly staff and fast service! Thanks for the quality job!

Ol
Review №77

Josh matson was very helpful n good attitude friendly good place to go to

Se
Review №78

Very friendly employees and fast service

Jo
Review №79

Manager was great helped us in all our needs for new brakes pads, Rotors! Great customer services! Recommend this place!

Pa
Review №80

I needed diagnostics and work on my Subaru and Aaron and the crew was able to handle the task and then some. I really appreciate the explanation of what was found and how it will be fixed and the why’s. I have had experiences where mechanics talked to me like I was clueless and didn’t bother explaining issues just stating “you have problems and this how much it cost to fix”. So thank you Aaron for treating me like all your other clients. My repairs took sometime to complete, so I waited and was able to witness others being processed and I have to praise all the crew on their professionalism and their customer service even when what sounds like complaining from a customer regarding the time it was taking. Very professional and polite, which in my book goes a very long way. I will return and recommend...Thank you very much!!!

Ga
Review №81

Great service in a timely manner

Br
Review №82

Ive been coming to Brake Check for over a year and it is great to receive consistency and professionalism. Way to go Aaron Garza 👏👏

Ra
Review №83

Good customer service...

yo
Review №84

Spent $80 on an oil change! The next day my oil light came on! When i checked the oil level, thete was barely oil !!! Very agry about it, i know that can ruin an engine!! I will never go thete again!!!!!

Jo
Review №85

This is the best shop I have ever been to

Do
Review №86

Personal greeting as I drove up and lighting fast service!! A+!! All the way!

Ka
Review №87

The victoria location is awesome! The Victoria location on Navaro fixed up my car that another location in Houston numerous times messed up/could not fix. Aaron who was the one who helped me out was very nice and courteous and made sure I was satisfied with the work done. Excellent job!

Et
Review №88

Broke my taillight and didn’t tell me. Didn’t notice it until the next day.

Th
Review №89

Professional, friendly, in and out....couldnt ask for anything better.

Br
Review №90

Excellent customer service and Great mechanics

Cl
Review №91

Great job

ve
Review №92

Very fast and friendly!! Will definitely go back!!

Ja
Review №93

Everyone was very courteous, professional, and knowledgeable

No
Review №94

I would definitely recommend brake check in Victoria Texas to everyone Aaron and Marcus both are very helpful I had a major oil leak they fix exactly what they needed to fix great job its the only place I will take my car for oil changes and Brake issues thanks again to Aaron at brake check in Victoria Texas

Ma
Review №95

I decided to get my brakes replaced in Victoria, TX. They told me I needed new rotors as well as the brakes. I didnt have the money for that as well as the brakes (about $450). I paid for the brakes and labor (about $200). They test drove it and called it good enough. On my way home, I hear a knocking that got louder the faster I went. I drove about 30 miles going 55 to 75 (highway), hearing the knock. I finally called and they asked me to come in so they can see what the problem is. I took it to a closer mechanic and they told me the tire was loose because the lug nuts hadnt been tightened. Please double-check your tires when going to Brake Check on Navarro in Victoria, TX.

Va
Review №96

Amazing customer service!

Su
Review №97

Did real well reset computers

Ru
Review №98

Unable to keep the appointment due to bad weather

Je
Review №99

Good store good business good people that work there Ill be going back again soon

Mi
Review №100

Staff is friendly, but not a lot of space to sit. A lot of people drop off their vehicles, so most of the time you have a spot. They do a good job and do it in a timely fashion.

Information
15 Photos
100 Comments
4 Rating
  • Address:4101 N Navarro St, Victoria, TX 77901, United States
  • Site:http://brakecheck.com/victoria-n-navarro-e-mockingbird-ln-950
  • Phone:+1 361-574-1047
Categories
  • Brake shop
  • Auto repair shop
  • Car service
  • Oil change service
  • Transportation service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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