I had an awesome experience with Joe and his brother at Platinum Auto Group. These guys customer service is impeccable!!! Will be buying from them in the future. Thanks guys!!!
Joe and Michael were helpful and made the entire purchasing experience pleasant and expeditious. Will definitely be sending more customers their way. Highly recommended.
Just bought a Jeep SRT from this dealership, Michael was pleasant and I never felt pressured during the whole purchase. Car is flawless and speaks volumes of the quality of vehicles this place offers.
Platinum Auto Group treated us great...Quick, easy and sold us the perfect vehicle for my 16 year old son who is a 1st time driver at a Great Price!
Mike at the platinum auto group was the best. Great customer service and great experience. Thank you
Michael the salesman was very sincere great knowledge of cars and no pressure makes the customer feel good on the right decisions .A very honest man his best interest of customersI would always go back And buy another car from him sincerely Skip
Just called these people and whoever I talked to was one of the rudest person I ever talked to in sales. I was trying to make a deal with them and making an offer for a specific vehicle. And as soon as I mentioned my number the guy quickly interrupted me and said “that’s not going to work, so don’t even waste your time with me” I was offering 50k cash for a vehicle that is worth 46k to 48k max, and the guy was trying to tell me that the vehicle is worth more than 56k, he thought because he’s a sales person, he knows everything and tried to make me feel I know nothing about vehicles. Looks to me like he cares more about making money and a good commission to take home than making a good reputation and have good clients because the first thing this guy asked me was how I was going to be paying for the vehicle instead of saying something like what kind of vehicle I’m interested or something. If I was selling a vehicle and someone offered me 50k cash, I wouldn’t treat them the way I was treated. Worst sales experience I ever had. If I could give them zero stars, I would.
This was the best experience Ive ever had purchasing a vehicle and Ive done a lot. Mike was very helpful and very knowledgeable regarding the purchase of my Tesla. There was no pressure whatsoever and he let the quality of his cars speak for themselves. To be honest, the car was in better condition when I saw it in person, usually its the opposite. Without a doubt, I recommend the Platinum Auto Group for your next vehicle purchase.
Just bought a truck from Mike at Platifum - great experience start to finish! Mike was super helpful and went above and beyond to get me everything I needed to feel comfortable with the purchase. This was easily one of the best car buying experiences Ive had.Thanks again, Mike!
Second time buying a vehicle from platinum. Mike is great to work with . Gave me blue book value on my truck and got me into a new jeep gladiator that I absolutely love . Will buy again from them . Process is quick and easy .
Great experience great salesman
Absolutely horrible customer service. We went in recently to buy a truck, absolutely ready to take it home. My boyfriends credit score is in excellent standing, and he owns 2 houses alone; he did NOT need a co-signer for either. With that being said, the salesman (who had already received us at the door with a sour face) promptly told him that he would NOT qualify and he would not even TRY to run his credit without a cosigner as he is a first time CAR buyer. He literally refused a sure customer. I didnt know the qualifications were tougher for a used truck than for a HOME (sarcasm). He literally told him he would need to put down half ($20,000) for the truck and that if he made such good money, why couldnt he put down $20,000 cash? He was obviously discriminated against for his age, as my boyfriend is 22 years old. I wont name the salesman out of respect for his job, as I dont know their disciplinary policy and I wouldnt want to have a man lose his job over one bad experience, but I couldnt believe it. Maybe get a better job, Mr. Salesman, one that wont make you envious of a hard-working young man! And anyone reading this, if youre looking to purchase from them, be ready to have half the money, cash or check, on the spot!
Just bought a car from Joe at Platinum. The whole experience from start to finish was excellent. A great family run business that you can trust! I’m sure I’ll be back to Platinum.
I purchased a 2014 Audi R8 from Mike. Awesome personal service, Awesome communication and forwarded tons of pictures and video documentation of the car. All around an awesome experience with an excellent car with a clean delivery. Cant say enough great things for the overall experience and delivery process.
On Feb 2 2020 I purchased a Ram Bighorn.I have never had a better truck buying experience! Absolutely the best. Joe and Mike make you feel comfortable with your decisions. The price we had discussed was the price I paid; no added on or unexpected fees. I will tell anyone who is looking for a vehicle that Platinum Auto is unbeatable!Thank You.
This was the easiest, non haggling car buying experience if ever had. Sales guy Joe was polite, professional & easy to deal with, he made it a very comfortable experience for me. The Truck I bought had low miles & was in excellent mint condition, Gorgeous Truck!! Plus it was still under manufacturers warranty & the custom work done was also under a full warranty. It was a win win!! Love my new Truck!!! Thank you Platinum Auto Group!Albert Morales
Always great service great deals and beautiful trucks
Platinum responded immediately to my inquiry and set up appointment to visit. There was no waiting and the truck was ready to view. I got dedicated service beginning to end and received great recommendations on customizing my financing with easy approval. The truck was exactly as described and no tricks or fee surprises in the sale. Extremely happy with the experience and my purchase.
I recently purchased a 2018 GMC from Platinum Auto. My experience prior to arriving at the dealership was just as good as when I arrived. I worked with Mike, and he tailored our communication to what works best for me while at work (text). Mike was very upfront about the vehicle, as well as the value of my trade.Once I arrived Mike went out of his way to make the entire experience as smooth as possible. It’s not very common to come across genuine people, especially when dealing in sales, but Mike is just that. I will definitely look to Platinum Auto for my future car buying needs, and would recommend you do as well.
We recently came by this dealership to look at a vehicle we had our eye one. The dealership is very nice and clean. Michael was very patient with us and was very knowledgeable when it came down to any and every questions we had regarding other vehicles we were interested in on the lot. He was polite and not pushy at all which made it a wonderful and easy purchase. I would definitely recommend this dealership!
Mike was very helpful, always answered my questions and was very re assuring that I will love this car. Customer Service is great and explained everything with clarity. And the best part my 2013 Chevy Camaro was exactly what he said it would be ....Like brand new!!! Thanks Mike...
I’m extremely satisfied with my Ford Raptor! Mike made it very easy and had all paperwork ready to go when I arrived. Thank you Platinum Auto Group!
Platinum Auto was very helpful and Joe made my buying experience easy and stress free. I would definitely buy from them again!
Great family-owned operation. Mike & Joe went way above and beyond in taking care of my specialized needs. The transaction was fast and painless with NO surprises. Everybody always wants to pay less for everything (me too!), but the value of this transaction was 100% worth the price I paid - and I LOVE my new truck! Thank you for a great buying experience.
I am from AZ and was searching for a particular make and model of vehicle online and came across Platinum Auto Group via Auto Trader. Platinum had the specific vehicle I was searching for so I contacted Platinum by telephone. The sales person Mike answered and was very knowledgeable and prompt. I had a trade in that he was able to value for me based on several photos and VIN information within minutes. I was very skeptical about doing business with someone whom I had never met but Mike made me feel comfortable and so I proceeded with my online credit application. I was approved and given the terms in less than one afternoon. During the entire process I had many, many communications with Mike by telephone, text, and email ALL of which were responded to within an hour and mostly his responses were immediate which I found most impressive. After completion of the sale Anne Marie was helpful in coordination of taking title in AZ. I do not believe that I would have purchased a car out of state if not for the absolute professionalism of Platinum. 5 Stars for sure, I love my new car, the car was just as pictured, very professionally detailed. I have purchased many cars over the years and this was the easiest most professional experience ever.
What an amazing business with really amazing people. Theres a reason there reviews are so high. Walked in and was treated like a VIP and walked out totally satisfied. Definitely buy with confidence here because these are people of integrity.
For the first time I can actually say what a great experience at a car dealership. No pressure, no trying to talk me into anything I did not want, no problem. Thank you!
I bought a Bentley Continental GT and had the best experience with this dealership and Mike who helped me with the sale. This was my first time buying a car that I could not see and inspect in person (due to the distance) and had to trust the information on the dealership website and their words on the phone. Mike went out of his way to ensure the car was a in great shape and answered all my questions promptly.Their no haggle pricing also reduced some of the pressure when buying a car and made it clear that it was their best and final price. Once I bought the car, Mike arranged the transportation to deliver the car to my house some 400 miles away. The transportation company had some issues with the delivery date and Mike went out of his way again and hired a second hauler to deliver my car to me on time. I highly recommend this dealership and wished all dealers were more like Mike. Thanks.
I bought a beuatiful Lexus RC F from them. The salesman was extremely professional and even talked to me Sunday’s and week nights. They shipped the car to me and everything was top notch and delivered quicker than expected! Highly recommend these guys if you are serious about buying a nice car.
Drove from Palm Desert to purchase a 2017 Jeep Wrangler Sahara. Car is beautiful inside and out. Mike was fantastic. Excellent customer service. The purchase process was very quick. Would definitely recommend anyone to this dealership.
Awesome customer service! Quick to give you any and all details you need to know about a vehicle you are looking at. I drove down from Northern California to purchase a car from platinum and it was well worth the trip.
Mike has been an absolute pleasure to work with. Just picked up the exact Tesla i wanted and it was the easiest car buying experience Ive ever had, and its been great. Drove from Vegas to pick up, car was ready, paperwork ready, great financing rate, laid back, no pressure sales, was in and out within 30 mins, overall just a good experience. Will definitely be buying from them again when the time comes.
Platinum had the car I wanted and Mike was very accommodating with my work schedule and arranging for a test drive. Since Platinum is by appointment only, I got the one on one attention that I needed to answer all my questions, and avoided the distractions and hustle and bustle of other dealerships. There was no pressure, so I had a couple days to call other dealers and do research online to compare prices on the same make and model. I chose Platinum due to the fair pricing, upfront Carfax report and just trusting Mike.
I had a fantastic experience. I purchased the truck of my dreams after five separate test drives and lots of indecision on my part. Michael was super nice and very patient with no pressure at all. In the end I am really happy and would recommend To anyone.
Its refreshing to know there are still dealers out there that you can truly trust. From the beginning, Mike was honest and professional. He made the experience of buying my first GT3 a memorable one. From financing to shipping, Mike delivered. If Platinum Auto Group has a car for sale that you want, they should be your first call.
I drove 2 hours to see the truck in person and was pleasantly surprised it looked better in person. Great selection and all top notch vehicles. I will not hesitate to make PLATINUM my first choice for future vehicles. This was the fastest vehicle transaction I ever did, in and out in an hour with the guys staying after work hours to make sure it got done that day with AMAZING LOAN TERMS!!! Thank you guys!!!
I only check three stars cuz I just looked around but theres some nice Vehicles there. Youre looking for a nice ride thats the place to go
Extremely good customer service. Efficient and hassle free. The vehicle presented with an issue after the sale was complete and Mike our sales representative got the situation resolved and at no cost to us. Grateful for a great car buying experience.
We purchased a used Corvette from Platinum. They met us there as scheduled. No upselling, no BS. The car looked and ran as advertised. I will definitely consider them for my next vehicle.
I had a great experience with Platinum Auto Group. Mike is great to work with and very down to earth. Platinum’s pricing is no haggle which greatly reduces the buying pressure. I highly recommend this dealership and I plan on buying additional cars from Mike.
Mike and Joe at Platinum Auto Group were fantastic. Car buying can be a nightmare at a dealership but they were both professional and kind. I love my 2009 BMW 528i and it was a great price. If you want great customer service with honest people, then Platinum Auto Group is the place to go!!!
Mike was very helpful and nice. He had everything ready for us when we go to the dealer and really streamlined the process. Thanks again Mike!
Highly recommended! You will not be disappointed with Mike and Platinum Auto Group. We called Mike on a Monday about a truck on the website and he met us on Thursday evening with the truck so that we didnt have to drive to Victorville. To me that is hands down TOP NOTCH! Mike worked with our work schedules to meet and test drive the truck. We test drove the truck and Mike pointed out a couple of scratches that my wife and I didnt notice. Mike had the fenders repainted and we couldnt be happier. This purchase was the easiest one by far from start to finish... Thank you Mike!!!
The transaction went well and smoothly! Good dealer with prompt communication. When it came to taking delivery of the car the transaction was fast and was in and out in no time. Would recommend!!
My boyfriend and I found a Chevy 2500 truck that we were very interested in on the Platinum website. After reading all the info on it and viewing the multiple pictures on-line we decided to call the dealership. The receptionist took my name and number and the salesman Mike returned my call with in 30 minutes. He was very nice, informative, and attentive. The truck appeared to be in excellent condition with low mileage. After being pre-approved from the bank, we made an appointment with Mike to come out and look at the truck (from Long Beach). When we arrived Mike was waiting for us and had the truck ready to test drive. After quick consideration we decided this was the truck for us! The paperwork was quick and painless and by the time we finished our truck was waiting out front, washed and gassed up for our drive home. We have been extremely happy with our purchase and to this day if I have any questions or inquiries Mike always answers his phone. (great customer service) Thank you Mike and Platinum Auto for making this car buying experience one to remember and cherish!
I couldnt be more happy with Michael from the first time I called to ask about a vehicle. His honesty about the vehicle is what help me realize his customer service was going to be awesome as well, and make this transaction smooth. It ALL was and I am loving my new truck. This was the smoothest and fastest vehicle purchase I have had in a very long time and I purchase quite a few. Hands down, I will be back for more when I am ready. Thank you Platinum and Michael!!
Mike M took great care of me! Thanks so much for selling me such an awesome truck at a great price! I feel like its one of the first easy and great experiences Ive had buying a vehicle...
Mike gave me a fair deal on my trade-in F150 and was willing to meet me in the middle for his F350. I even found a problem with the trucks Cruise control after buying and Mikewas willing to fix it no questions asked. He is a genuine guy and will give you an honest deal. Thanks Mike for the great car buying experience. Ill be back for my next truck, once this one hits 300000 miles!
I just bought a Beautiful Red 2010 F150 from Michael and he was great. I asked a million questions and he quickly and nicely answered all of them. I live in Hawaii and shipped it over having never drove it. I trusted him and he came through. It is better than i expected. Thanks!-Darrell
Mike is the best car dealer I had the pleasure of working with. He was very patient with me and their inventory is always stocked with top quality cars. I’ll be doing more business with them in the near future.
Great family owned business with impeccable customer service. Traded a vehicle in on a ZO6, Corvette and Mike made the process seamless. Car was well represented on-line and there was no disappointment seeing it in person. Drove over from Las Vegas to complete the purchase and all paperwork was prepared prior to arriving expediting the drive away time. Mike is a vehicle enthusiast with a good eye for very nice automobiles. Would definitely purchase from Platinum Auto Group again. Thanks Mike!
Recently bought a 2011 M3. The price was about the lowest I could find. The car was very clean and in good shape. The transaction took place fairly quickly. I was able to get Mike to agree to transport the car I drove up in back to LA at no additional charge, about a $150 value. I got the financing through Mike because it was very competitive (about 1.9% interest rate).Because the car was priced so competitively I was not able to negotiate a lower price. The quote for a trade in was the lowest I received from 3 dealers, so I did not trade in.1 fairly minor issue with the car - while it had new rear tires, they were not an exact match with the fronts - Continental ContiSportContact 2s on the rear, 3s on the fronts.
Im on the East Coast but found my new car to love at PAG in Victorville, CA. Mike was very helpful when I called and I would have appreciated more proactive communication as the deal progressed. Overall paperwork etc., was a smooth transaction.
Mike was a fantastic help during the purchase of my new car. He went above and beyond and really made it possible for me to buy my car. I can honestly say this was the best car buying experience I have had!
I purchased my new car at Platinum Auto Group. All I wanna say is that Im very happy about everything that Mike has done for me. Hes so friendly and straight forward. Thanks so much for everything!
Over this past weekend I bought a car from Platinum. On Thursday Mike texted me and we set up an appointment for Saturday. I made the trek up there and traded in my 911 for a beautiful and barely used S Class. I have a new racecar coming in a couple of months so it was time.Mike made the process very easy. Once we came to terms the paperwork/deal was done in about 45 mins. The car I bought was immaculate. I keep my cars pretty much perfect so that was a must. Pretty much pain free process. I used these reviews as a guide for my purchase and hope this helps out someone else. The only downside was the traffic on the way back to LA. This is a family run business and theyre up front with you on pricing and terms. Mike has a great understanding of the market. They take care to make sure theyre at or near the right level of pricing. That said I tried to negotiate for less.My only suggestion would be to invest in a better camera/lighting system to take better pictures for Autotrader because to my surprise and delight the car in person was much nicer than online. Thanks again.
Michael Montalbano was phenomenal! Very knowledgeable, polite, and didnt waste our time at all. We have never had a car purchase go so fast! Definitely recommend.
From the very first phone call everything was easy and there was absolutely no pressure. Within a few phone calls from the bank we were done. When we arrived at the dealership everything was just as we were expecting. Paperwork was ready to go and we even purchased a warranty for our truck which had a lift. Mike made sure the lift was covered by the warranty and stated in the contract. If you are in the market for a new car or truck please give Mike a chance to sell you one. Someone who takes the stress out of buying a car, a used car at that is one in a million! You will be happy you did. We will be back the next time the Simmons Family is in need of a vehicle.
Bought a car here about 4 months ago. Car was clean, engine sounded strong and steady. About a week later the check engine light illuminated. Mike took the car in to Lovelands where they successfully cleared the codes and problem solved! Then the check engine light came on again, and again, and again and again..... Turns out the car had multiple issues from previous owners. Some issues were even things that could have been fixed, free of charge, because they were Recalls!! Thankfully, Lovelands was out of the picture by now and I was able to get the car to a real shop and an actual dealer that gave me answers. Mike actually held true to his word. Paid all the expenses and repairs. He even paid for the time I was in a rental car. The car runs great now! The whole experience started out crappy since I wasnt able to enjoy my newer vehicle for the first month or two but in the end with Mikes help and professionalism I feel that I got a great little car at an excellent price, right in my budget.
Great Family Own Business, great people, honest, nothing hidden, I had a great experience, even after 3 month later they still answered all my questions. came through with everything they promised. I highly recommend!!!!.
I usually do not do any reviews but I wanted to give credit where credit is due. Mike at platinum auto group made buying the car truly one of the best experiences Ive had. Not only is Mike friendly, low-pressure, and professional... he also handles every aspect of the sale . You do not have to deal with the salesman having to go and continually asking his manager for approval. Mike is the owner . My car was delivered to my home in a very timely manner and in a very accommodating timeframe. also Mike was able to handle all DMV transactions including adding personalized license plates to my car . This is something that would take lots of my time to accomplish and or having to go to AAA to get done.I was originally skeptical about purchasing a car from a small independent dealership, I have never done so before but all rumors and myths about dealing with independent car dealers were dispelled with platinum auto group. I give my highest recommendation to this dealership and to Mike.
Michael was extremely helpful while we were looking for our truck. The sales staff was very friendly and informative. I wouldnt hesitate to recommend platinum auto for anybodys next vehicle.
I have purchased 4 vehicles from Platinum Auto Group in Victorville, CA. I currently own 2 of the 4 and have nothing bad to say about my purchases. Platinum offers competitive pricing and you won’t find a better deal. I strongly recommend this dealership to anyone in the market for a great vehicle.
I was helping my girlfriend look for a car when I ran across Platinum Auto group on the internet with exactly what she was looking for and for right price. From the time I called with questions about the car to helping me with the financing to taking delivery of the car, Michael was great to work with. He went out of his way to meet me with the car on a Friday evening. I bought the car sight unseen and when I first saw the car it was exactly what Michael describe to me over the phone. I think the whole processed took me less then 20 minuets. I took a quick test drive and filled out the paper work and was on my way. just the way it should be.Thanks Again MichaelJoe
Great personal service very attentive to their clients fast response by email an calls. Michael. Has awesome customer service.
By far the most painless car buying experience ive ever had. I did my research on the truck i was looking at prior to purchase and it only helped the buying process. Mike was excellent in answering questions and not pushy like others, couldnt be more happy with my purchase. mike followed up a few days after purchase just to make sure i was still happy. Great experience i wont hesitate to go back.
I went to the dealer to just view the vehicle, and drove out with it. I did alot of research and was used to the other dealers where the sales reps rush to run your credit and pressure for the sale. I have to say my family and I all felt unpressured and relaxed. I contacted Mike early that day and he was able to fit me in with a test drive that same afternoon. Mike & Joe are both honest stand up guys and know what their customers want. With a great selection of quality vehicles and professional staff makes for a winning combination. Process for documents were quick and explained thoroughly by Mike. We drove close to 100 miles out of our way and were well worth it, Thanks guys I really do appreciate your hospitality and professionalism. Purchased the 2017 Dodge Ram 3500 and could not be happier!!
I called on a truck they had for sale and talked to Mike hes a great guy and a pleasure to do business with. I bought a awesome truck and was very satisfied with the whole process, I would highly recommend this place. Thanks again for everything.
Mike was very professional and thorough. He not only sold me a car at a fair price, but made sure I was happy even after the transaction took place. I would recommend Platnium Auto to anyone looking to purchase a new car. Thanks Mike. Next time I need a vehicle, I will certainly call you. Peter Luke--- Las Vegas
I bought my 2013 Chevy 2500HD Duramax from Mike in January of this year and this was the best car/truck buying experience Ive ever had, Mike makes it so easy and hassle free. He gave me a fair price on the truck and we were in and out in less than an hour. When we get my wife here sports car we will be coming back. Thanks again Mike for everything couldnt be happier!
Called in to the dealer to make sure they had the car i saw online and they did, i came in Mike let me test drive the car and I fell in love with it. He got me approved in minutes. And now I am about to drive home in my brand new charger. I Love it. Thanks Mike @platinumvv I will definitely recommend you!!
Didnt have any regrets of taking the road trip from Vegas to Cali to see the car in person. Michael made the experience smooth and didnt feel no pressure from him. So, after only being there for about 45mins I left with a smile and new car...
Mike was very helpful straight to the point very clean cars and trucks on. The lot very happy with my purchase 👍🏽
I was looking for a f-250 4x4 saw the ad on autotrader it was going to be the first truck in my quest. When my wife and I arrived the truck that I was looking at was much better that the photos. The truck was exactly what i was looking for. Mike made the whole process seamless and no pressure. It was worth the drive to Victoville.
Michael Montalbano at Platinum Auto Group did a great job making my latest car buying experience a success. I had been spending an inordinate amount of time trying to find the right Ford Raptor and after many failed attempts (seeing great online pictures only to be disappointed when viewing a vehicle in person) I was pleasantly surprised when I finally made the 2 hour drive to Victorville and found a truck that surpassed my expectations. In addition to the online photos, Michael was quick to respond to any email and/or phone questions I had prior to making the decision to see the vehicle and his descriptions were spot on. I knew immediately that it was the right truck for me and completing all of the paperwork from start to finish took less than 30 minutes! I would definitely buy from Michael and his team again in the future.
I am very satisfied with my purchase. Mike was very professional and to the point without playing games most car salesman would. I was out of there in 30 min.
Mike took my info over the phone and had the truck ready to go when I arrived, We traveled from Arizona and had a great buying experience, I would recommend Platinum Auto.
Paul was very nice and easy to work with. Thanks for respecting the price you gave me over the phone. Thank you.
If you are looking for some good cars and live around Victorville or just the Apple Valley area you have to stop by Platinum Auto. They have a bunch of sweet cars and they all seemed to be in good condition. We bought a Land Rover from here and my wife loves the car!
Platinum Auto Group was professional, fair, and very quick to respond to my every question. I would not hesitate to purchase from them again.
I went in to Platinum Auto Dealer, Micheal made it easy for me to get approved in less then a hour especially with first time buyer great Customer service very satisfied with the service and the vehicle I purchased.
This was the best car sales experience we have ever had! Mike made it so easy....Thank you!!!
I had a great experience excellent service just bought a 2012 honda civic I recommend everyone in the high desert to come check out platinum auto group for their next auto purchase
A real humble experience from the start. Michael was very honest and easy going during the whole duration of the process. Encouraging to apply for a pre approved loan from my bank, other banks, and through their application online which made it easier and less time consuming. I ultimately went with my bank, which Michael was familiar with so it made the signing a peice of cake. Being from out of state his team helped with finding everything that was required for the registration and what was needed to be done so I didnt have to have California regristration. I really couldnt be happier with the recent purchase of the car, defiantly no buyers remorse. Which I can say Ive had my fair share of, dealing with car dealers in my state and California. Thanks Michael.
I dont buy cars very often but this place was a great experience I drove from Orange County car was just as described the show room was great plenty of quality cars no junk, very professional place Mike was a great sales guy.
Awsome Service, the really look for a solution to both parties, like it should be! Thank you guys.04/10/16 ....So this an update to my 2012 Kia Óptima, after driving it almost 7k miles, still driving perfect, no problems at all, really happy with this purchase. Keep it up with the good work guys!
Thank you mike for my beautiful stingray vette great customer service great price great car I recommend this place to anyone.
Very high quality low mileage cars little expensive but youre getting very good car here compared to other car lots
Bought my first lifted truck here. Great people and great prices, they financed me when nobody else would, check this place out you wont be disappointed!
Came in exhausted, with a lot of questions. Left feeling refreshed, with a low milage, used Mini. Mike made it easy to get good financing.
Great people...wonderful experience...would buy another car from them!
What started out what i thought to be a great experience turned up sour after finding that mike not only lied to me on my test drive saying the winding noise i heard was a Trans brake to slow the truck when off the accelerator which ended up costing me 550.00To fix the rear end bearings come to find out after having it in the air there was no catalytic converter or dpf resonator ect. Engine has delete code on it making it work properly supposedly and they r taking no responsibility and actually accused me of straight piping it myself like i would go spend my own money have my exuast modified then come try to put it on them thanks to lovelands automotive across the street giving them a smog certificate they r assuming no responsibility i have given them the chance to make things right but nothing has been done to make this right now lovelands isnt even getting back to me i guess its tim to contact b.a.r or dmv investigations hope to hear from you soon mike or your dad what ever his bad attitude name is you guys need to do whats right and not throw john under the bus
Mike was professional, friendly, and prompt with all of his correspondence (I purchased the car sight unseen). Thoroughly enjoy driving my new Vette!
Worked with Mike at Platinum Auto Group, our transaction was quick and smooth. Very professional team, drove my truck home that morning.
I paid top dollar for a Toyota Prius and the battery went out 7days later wife and kids left stranded.Mike is a great guy but said he wouldnt help me with any of the cost.This battery is 140.00 from the dealer.They are the only one you can buy this battery from.
Guy did not even want to help me cause i was not dressed fancy just came from gym didnt even offer to show me inside of bmw wow never go back to this place again did not feel welcome at all
Band aid fixes to make a sale.This is the type of place to avoid.On the plus side, theyll take your broken trade in. +1 star for that
This place SUCKS ASS the customer service SUCKS