Big Lots in Apple Valley dont go here if you want to buy furniture. First they have none. All out of everything it seems. Not the same customer service anymore since Covid they are rude waiting time for service help is 2 hours in store. ππππππππππ
This location easily accessible, handicap accessible. The store is clean and organized. Service is great! Checkout was fast!
Great customer service. They are nice and friendly and very helpful! Good deals too!
We went in to buy a mattress and Bill helped us. He let us know that he was helping other customers at the moment but that he would get to us asap. Although he was busy, he was so helpful and the service that we received was one of the best.
This is my neighborhood Big lots I love it I can always find any little thing I need but the lines if only the lines werent so long
They have a really nice selection of fall decor at great prices π
While I was there shopping they announced today was the last day of the 50 percent off isle. Well of coarse I went and looked. The sign said take 50 percent off the lowest marked price. I found a set of queen size sheets marked $4.99 so that ment they shouldve $2.50. I spoke to the cashier and manager they told me someone marked them wrong. I said not my fault they should be sold to me for 1/2off. They would not honor the price. Still a good price I bought them. Just be careful at this big lots. I personally will think twice before shopping at this location.
Lots of items food to furniture, they had no bags ? But good otherwise, parking area needs sweeping and cleaning
I like this store i mean in a sence that it has a lil something of everything and that its not that big of a store but still a BigLot store
Need to have more product in store movies Electronics
Went into this one for the first time. Store was very clean. Staff friendly and inviting. Huge selection of a variety of merchandise. From furniture, food, house items, pet supplies, beauty supplies etc. Definitely stop by this location and check it out. Prices are pretty darn good too.
This store has a variety of items for a cheap price...
You can always find something at big lots
I had a bad experience, when I arrived i had just got off work so I was tired and I opted to get curbside delivery, big mistake .First I got put on hold 3 times, then after ten minutes the phone hung up. So I called back only to be put on hold again finally after 5 min someone came out to get my name and order number. And I had to wait again. In total I waited about 30 minutes if not more. Never again will I order online from big lots, I will just have to get down..
This big lots was awful customer service was awful. Two cashiers at one register both working on the same customer seeing a line of at least 8 people still refused to open a second register.
Big lots on LaPaz was very disappointing, workers are great but this store used to be a great store, I usually bought my big plastic tub containers with lids, some on wheels and some not, you used to carry assorted sizes, also you used to carry office and school supplies, craft supplies and more...Now its just a drab furniture store with sofas and recliners. You used to carry great wing back chairs and side chairs. You should move to a larger area across from No. Victorvilles Wells Fargo bank or next to Farmers or next to Home Depot on Hook Street Miss a lot of stuff you used to carry....loved it as Pic N Save....I dont shop there much anymore πΆπ. Im stuck with WalMart Uuggh...gg
It okay good to see young black man working his customer service was Awesome.
Clean, organized. Large selection of household items and food,and miscellaneous.
Friendly plus needed teeth care with special products an found them with some good old fashion cracker jack corn good stuff
Very disappointed all the electronic stuff for your cell phone your phone plugins cigarette lighter adapter what I wanted everything was gone its like a 10 ft long shelf along the side on one row and then on the front a 2 by 6 ft 1 all empty people just bought all of them I had to go down to a cell phone store and pay a high price for a cigarette lighter adapter 99 cent store usually sells it for $1 or $2 all those kind of stores are sold out whats the big deal of trying to get a adapter for your cigarette lighter for your cell phone why do they have to be always sold out is it that much of a hot item maybe I should start selling them buy it by bulk thats a hot item I guess like cigarettes maybe hotter because you can get cigarettes you cant get these adapters hard to find
Decent items at great prices. The store was cluttered and messy, but all around not awful.
Cashiers are very friendly but sometimes hard to find help on the floor
My daughter and I went to Big Lots for the first time yesterday in a long while. We couldnt believe how well stocked they finally are again. We found a number of items we needed and some great things to give for Christmas gifts.Go check them out if you havent been in a while .SUPPORT OUR LOCAL BUSINESSES
Was almost fully stocked and had more of what I went to get so I was able to stock up
Found a office desk 118.00 perfect just what we needed
One of my favorite stores of all I am a WWE collector of fine a lot of my collectibles at the bigger love you Big Lots keep up the good work stock more WWE toys please
There is so much stuff here and the prices are great
Employee βSeanβ was very rude, hung up on me, when I called back to get my question answered, he proceeded to lie to me on why he hung up and when he did answer my question he very rude and had a terrible tone in his voice. Definitely not satisfied with my service.
It was OK a little bit cluttered things on the floor employees ignoring you
Store look clean and employees are helpful and polite
I like this store I find myself shopping here more abd more the employees are always very friendly and helpful very comforting never wait to long in line good going Big lots!!
It was sad and depressing to see the condition of this location. πThe entry way smells like urine and trash. Get this team a professional cleaning crew budget!
Ive always been a Pic-n-Save. McFrugals, Big Lots fan but I really dont recall being here last week.....
Awesome, found everything I needed and more no limit, while other places the lines were out to the street, Im fighting pandemia staying away from people as much as possible, and here I was in n out quick with all my needs thank you Big Lots
We bought a bed in a box! Nice
Its usually clean and the workers and friendly
It is a nice store! I have bought several items from this store. Of course, I have bought them in 2014, when I was renting an apartment in Pomona, to live closer to my university. The prices for these items were quite fair. Furthermore, this store is conveniently located, near Food 4 Less and Diamond Panda. Without furniture and kitchen appliances, they sell other items. These items include food, DVDs, toys, house decorative items, and other items. It is one of the two Big Lots stores, located in High Desert. Definitely, it is worth a visit, to purchase some household inventory, and at cheap prices.
Great price on stuff. I like the furniture here.
I love the stuff they have here. 4 stars only due to lots of items missing prices.
Chain store but the one I went to was out of a lot of stuff...
The plp were great but the store need more supplies
Manager was very helpfull opening up a checkout as lines were long.
Great we got out sofa sectional! Great price and easy finance and great customer serviceπ
Staff is courteous, and the store has been kept up since the pandemic.
Its a good store to shop in. I just dont think some items are discounted that much. And you have to take what they happen to have in stock.
The first time I came here for a big purchase it was a little hectic but overall the employees here came through! Cindy is a great employee who goes above and beyond to help her customers. She always has an amazing attitude and is excellent at multitasking! There is also a gentleman that I remember who helped me but I canβt remember his name he was also very helpful. You wonβt be disappointed with service here.
Clean store with great bargains on a variety of items.
Very friendly staff. Store clean and organized!
A quality level Big Lots that always has respectful employees and service.This location gets shipped hard so things can dwindle but can usually get everything you came in for in one trip.Great furniture and deals on food items especially seasoning and spices.
Things have changed since the Covid 19 Pandemic, but Big Lots had many of the products I needed. I like that they maintained social distancing and proper disinfectant procedures. I will continue to shop there.
It is a typical Big Lots retail store. They usually sell surplus furniture, appliances, and home media. This inventory is usually discounted, than at regular stores. However, the choices, for these items, are quite limited. Still, the prices for those items are fair, and on the cheap side. Furthermore, the staff is polite, and willing to help. I forgot to mention, it is one of the two Big Lots stores, located in High Desert region. Definitely, if anyone is in Victorville, I would recommend to shop for some discounted items. I have bought several appliances and DVDs from this store.
I was assisted by the 2 most helpful women today. They helped me load my car with a heavy purchase and did so with the nicest attitude. I apologize for not getting their names, but I thank you so much. π
I like this big lots very good customer services when I need help.
Always some Great Finds
Its a big store with a small selection of items but you can easily find the essentials you need and the employees are helpful
Always a pleasure shopping here. employees are friendly and helpful
They were very plasent when I walked in and helped me find everything I needed
Got a great deal on a comfy recliner. The manager was very helpful.
They were pretty quick for it being busy. She was very sweet.
Its always clean I always find what Im looking for if not more!πadorable house & outside deco! Great prices! always friendly customer service..will always be back I love big lots! Thanx!
Expensive frames not much stuff
I had a very positive experience. The employees are very friendly and knowledgeable. Your manager addressed my issues. I have never been disappointeded.
Usually has some cool stuff.
Place looks decimated. 80% of shelves were empty. Bathroom was disgusting. Found some tasty individually wrapped brownies though.
Found what I wanted. However, Sale items on end cap had no pricing. I was told to bring it to the register, and they will scan it. Sorry BL I dont shop like that
Went to Big Lots today to return a recliner I purchased for a exchanged and other recliner had a tear in it also and ask if they had anymore more and the employees said what do you want us to do break are backs and i said forget give me my money back that being lazy 1/15/2021
Big lots (slash Pic & Save back in the day) has always carried the coolest most eclectic decor from yard art to holiday and timeless seasonal gems that you can use year after year. Its a great place to get one of a kind pieces. Even the food section has wonderful comforting okd fashioned things that you thought didnt exist anymore.
Very unkempt, cashiets slow, no items, unorganized
Going out of Business... There is literally nothing on the shelfs
Shelves were sparce, but understandable with Covid 19. Glad to see restocking taking place.
Love big lots. Went to return a item and it was super easy and done right.
Very clean, organized and employees there to help you.
1st time coming here, staff was busy working. So no interaction until check out. Some good and some great buys. Some real interesting sizes
I love there great sales.
Always fast check-out
Variety of things to choose from. My favorite is the outdoor section, specially when things are on clearance . This store is well stocked and clean. Staff members are friendly and provide great customer service. The store manager is doing a great job.
Love this store. It helps me so much cause i have a credit card here and have been so broke i have been buying my food her with my card so my family can eat. One horrible thing about this store is they dont put prices on most of their items. And that sucks cause to try and even find someone that works there to get the price for me it so hard. But i love the store over all.
Ashley and Justin are amazing. Super nice very very helpful. Ashley has outstanding customer service and helped me a lot. Its been a while since i felt as good leaving a store as she made me feel. She definitely deserves recognition for tonight. :)
Changed a lot didnt have anything I wanted or needed
Great customer service
Bought sofa good deal came early
Didnt have alotof things that I was looking for.
Excellent service from entry to exit!! Great job guys keep it up
I used to love shopping at big lots when they first changed the name from pic and sace but I dont go there often anymore because I dont find the great bargains I used to in the home goods department I find the prices on some things to be as much as the other retailers but they do have some great prices on food and pet supplies
Cashiers are always very welcoming and helpful. Male and female staff members always look happy and will actually have a conversation with you while ringing you up. I just always feel appreciated as a customer there.π€ππππ
Never been, realtor told the wife that she paid $1500 more at Ashley furniture, big lotsSells overstock from Ashley, yes we went I bought new 3 piece set today =1200 .,, $3000 we saw great buy yes in the boxs brand new.
Just live this place. Great prices and sales
Has a good selection of some pretty nice furniture has a selection of just about everything you need
Very friendly and helpful.
Always great deals and amazing finds. Staff is always friendly and helpful.
Good place to shop.
Love big lots
Clean store even though the staff was pretending not to follow me and my elderly godmother still a okay experience
I like this store because I get some grocery and household items at almost half the price of the larger store chains... service is fast and friendly. It would be nice to see more daily items and less furniture. Good neighborhood store.
Shelves kinda empty, merch you expect on sale is missing from store. Some items you buy are defective, you only have 30 days to return, no store has in stock, and if you get your money back I will cost you over 25% more to re-buy it. BAD DEAL