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Victorville Harley-Davidson
14522 Valley Center Dr, Victorville, CA 92395, United States
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Victorville Harley-Davidson
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Br
Review №1

Was looking to move on from my 2015 VRod Muscle into a touring bike. Searched endlessly online for a bike in my area. Came across Death Valley’s website. Initially they didn’t have the bike I saw online so I test road a couple options. Didn’t find an option I liked or priced in my range. Left the dealership and kept searching online. I stayed in contact by text with Rob & Tim. We had multiple phone and text conversations about my price range and type of bike. About two weeks after I visited they reached out with some more options. I chose to go with a 2009 Electra Glide Classic. Awaiting shipment of the bike and pick up of my VRod (trade in). Over all the process was painless and straight forward. Great customer service and and an awesome team to work with. Highly recommend Death Valley HD!

Ti
Review №2

The guys at Death valley did a wonderful job servicing my bike @5000, and 10000 miles. Vic in the service dept takes care of me. Phil in parts is very knowledgeable and friendly. Joe made sure everything was top notch. I will continue to use Death Valley Harley.

Ga
Review №3

Austin Sweeny has some awesome energy good dude all the people down there are awesome

Gu
Review №4

Great experience, the staff is absolutely great, got a great deal in this 2021 lowrider S

Ke
Review №5

I had the time of my life shopping for my first Harley here at Deaths Valley. The sales staff did not put any pressure on me at all. We did go a couple of rounds over price, down and payments, but I feel I WON 🏆 😎 . They got me were I needed to be. Although very brief I did meet some if the service staff and they seemed nice as hell. I recommend this Harley dealership wholeheartedly.

Ho
Review №6

Was a great and pleasant experience. Quick smooth and pretty darn convenient. Talk to Austin Sweeney and tell him Adam with the Softail Deluxe sent you.

G.
Review №7

Beautiful dealership Service department open on Sundays Talk to my boy Ronnie, Hell get you get you straight.

Ro
Review №8

Been a customer about 5 years, the new owners have done a great job with the place. Has a good vibe now, feels like a happening motorcycle shop. Always a lot of activity going on.

Mi
Review №9

Needed my 5000 mi service done asap.Visiting down here from oregon. Looked death valley up from a friend. From calling vick until I got my bike back to me in 3hrs, from the service dept excellent overall for the entire store and my stay was enjoyable.Service enjoy the coffee. Mike

MS
Review №10

I loved my shopping experience here at Death Valley, they guys displayed just the right amount of attention and pressure to encourage my purchase they made me a woman feel welcomed and shared my enthusiasm for motorcycles just the same as theirs. Thanks for the experience and I LOVE MY 2015 Street glide in the twisted cherry color, I named my bike OhhWee

Na
Review №11

Fell in live with the 2021 Road glide special! Marcus knew from the start when I bought my first bike off of Victorville Harley that I was going to want and step into a touring model. When I came back to finally jump into it he knew the exact bike to walk me through, he was extremely knowledgeable and patient with all my questions. Ryan was extremely helpful and patient going through the finance process. What I love most about this team is that they don’t push you into it, they give you the time you need in order to make the appropriate choices. Overall I had a great experience and would recommend anyone who is wanting to purchase a Harley to go see them! Absolutely love my new Road Glide. See you on the road!!!

on
Review №12

Great place ask for Johnny in service he will get your bike right

Ra
Review №13

As most of the reviews on here I totally agree with Dennis is amazing parts department is good as always but service department needs some attention wont go into details but seems the same Everytime5 days later get a call just buttoning it up take it for a test ride and Ill call you back but again no call store closed lost another day of work with these guys next call is going to be corporate doubt itll do any good

Fu
Review №14

Where I go for the goods! Good inventory. Incredible store staff, couldnt tell ya about the mechanics but the parts staff very friendly and knowledgeable!

De
Review №15

Great customer service 👍🏾My husband is completely thrilled with his purchase!

Ra
Review №16

Can’t fix a evo. Sad. Friends bike from Illinois, broke down 98 Harley bagger. They could not fix problem. Had no clue Charged him anyway. Pretty bad. Our friend Pib

Ma
Review №17

Smaller shop but still a good little spot to pick up some H-D stuff.

se
Review №18

They had the parts I needed and are open 7 days a week! Awesome customer service

Ro
Review №19

Very good people friendly no pressure to buy threated me my and my wife like family bought a 2021 lowrider love it! Thanks to all employees !

Sh
Review №20

We like to get the Harley motorcycle coins for their city or state for my son who has a Harley & my grandson who probably have 1 when hes old enough.

Rh
Review №21

Customer support went above and beyond to assist me. Highly recommend 👌

Ka
Review №22

Really nice people very helpful

Ma
Review №23

Hopefully this new owners know what they are doing last owners had some mechanics that did not know anything straight thieves.

De
Review №24

Purchased my second new bike from Ryan and staff. I ride 55 miles to this smaller, friendly place. It’s worth the ride, they help you find the right bike and treat you like a friend.

Ri
Review №25

Looks like the new ownership and management is going to better serve our Brotherhood.

Ri
Review №26

I wish they would not make such huge secrets about the prices. Operator Philippe was not able to give me any pricings without providing my name address phone number. I just want the price without having the annoying sales calls and emails. So far so good I will look for another place to get a bike. Thanks to Philippe you guys lost a local customer!

ri
Review №27

Went in for parts. The Parts clerks are very knowledgeable and helpful and will ensure you get what you need.

Ki
Review №28

Kurtis is awesome. He was the most knowledgeable & helpful assistance I have ever received out of all the Harley dealers Ive been to.

Ri
Review №29

Purchased a bike at Victorville Harley and what a great experience,Dennis my salesman was very knowledgeable and great at explaining everything have to give them 5 stars it was a great experience! Can’t wait for my next bike!

Ja
Review №30

Great place to do business

mi
Review №31

Very professional staff exceptional parts counter very helpful

Fr
Review №32

I was very impressed with the absolutely no pressure sales. Everybody was professional, courteous, informative, and an absolute pleasure to work with. The two young ladies in the apparel section were beyond helpful. They were such a pleasure. I would recommend this Harley-Davidson dealership to anybody who is looking for a quality motorcycle at an extremely good price.

Th
Review №33

Nice dealership, shirts a little pricey. Just got poker chips. The employees were very friendly, and helpful.

Br
Review №34

The new owners too away tires for life but have offered a 1 time free swap. Hit up Court Adams if this affected you

Ar
Review №35

Excellent service very knowledgeable on all questions I asked and very pleased with their work.

Kr
Review №36

One of the better HD shops Ive been to. The staff is always friendly and everyone knows so much. Parts people are always helping and will often find a kit or a part thats easier or cheaper than what I went in expecting. Service folks are easy to work with and are very knowledgeable.

Ge
Review №37

Best selection of softails in the IE

Fr
Review №38

Fast friendly service, and they are always willing to help. Definitely the place to come for all your Harley needs

Wi
Review №39

Guys in the parts department are awesome. Phill always gets us the correct items and even suggests the correct stuff when I forget something. Wish they were open more often so I could use them exclusively.

G
Review №40

According to the website.. They have no helmets or other riding accessories.. Just bikes

Ma
Review №41

Take the back roads... Its always a good ride.

Ga
Review №42

Only problem with Victorville Harley Davidson is their Service Department. My 2018 Street Glide Special is my only means of transportation and their Service Department thinks it’s Ok to leave me without transportation for a week. My 2018 Street Glide Special was in their Service Department 3 x’s in less than 2 months and they didn’t check the Harley Davidson recall data base until my clutch completely failed. First visit to service in January for free tires for life and clutch issues and February 27th for 10K service then total clutch failure on Monday, March 1, 2021. Anyone know a good place to have my bike get its future services? Don’t trust anything they did and need a new trustworthy shop. I guess I‘lol drive around and find a new shop today.

Ge
Review №43

A nice stop to Harrahs Laughlin

Je
Review №44

Badass place

De
Review №45

Found what I was looking for and at a Great price... too bad the person I bought it for turned into a toad and NOT Prince Charming... At least I have something for when I get MY own bike 🤷‍♀️

Jo
Review №46

Good place and great employee

ta
Review №47

Great place .just did the demo ride

Jj
Review №48

Lets just say this....just because you got a job. Working for Harley dont make you as a person harley tone it done folks your just employees you didnt design a single this in that place...lol

sh
Review №49

As a Black woman in my mid 40s, I was a little intimidated to go inside and look around and ask questions. I am glad to report that my experience was awesome!!! The staff was very patient with me and they answered all my questions. Not only do I want to go back, but I want to drag my friends and family with me!!! Lol

Ge
Review №50

Professional courteous and have answers to your needs been going there for 10 years now

Br
Review №51

Buddy lost starter in Barstow. Tow company left us hanging for 3 hours. Another one got him to harley at Two. They got him back on the road by 5.

Da
Review №52

This is a good dealership to deal with. They do not play games like other dealerships and they also have good advice about what type of ride suits you best. I was also able to test ride a couple of bikes and had a good time. I wont go anywhere else anymore. Plus check out their prices on routine maintenance they are far more reasonable then other places. They also do not try to sale you ridiculously overpriced maintenance packages that will inflate your monthly payment.

Pa
Review №53

Whenever I visit Harley Davidson in Victorville its always a great experience. Everyone is so polite. That sales men Victor & Marcus our both very polite and knowledgeable on Harleys which is a plus. We purchased our Harley with Vic and he has continued to be there if we need him or have any questions. FYI most salesmen just want the sale them they forget about you😩 not these guys. Ask for Vic or Marcus you wont regret it. Tell them Antonio & Patricia sent you

Je
Review №54

Victorville Harley-Davidson is a wonderful place to be. I was there for three days on a Hog Rally and thoroughly enjoyed myself. The staff were nice and welcomed us and just was there for are Harley needs. As you walk in the front doors if you look straight up they have a Harley Davidson coming out of the wall and it is just so neat to see how its mounted 15 feet up in the air. The parts department I was able to help me on a few different things and the girls over in motor close as well were always smiling and there to answer any questions. I would highly recommend this to anybody going through Victorville California.

jo
Review №55

Love harleys

Be
Review №56

I love this place. Pleasantly surprised at the customer service I received from the service department. The young man was new to the department and was not embarrassed to say he did not know something. But he did follow it up with “I don’t want to give you incorrect information but I know who you can talk to.” Nice job! They answered all my questions and followed with recommendations as needed. Awesome job guys!

Dr
Review №57

I think my fellow veteran Brothers their support

Ly
Review №58

I always enjoy my visits to Harley Davidson. I always look for Dennis, he has always been so helpful.

Jo
Review №59

Great dealership, the staff are very kind, knowledgable, prompt and accommodating. The showroom is very clean and their stock of bikes includes a wide range of motorcycles for all kinds of buyers. My experience at Victorville Harley Davidson was excellent, 10/10 would recommend.

Wa
Review №60

Professional, friendly, and knowledgeable, staff. Willing to help with all riding needs

Lu
Review №61

Excellent dealership. They helped out with follow up questions/requests. Highly recommend this location.

J.
Review №62

It seems to be a nice like a family business. Small but cozy more like a family oriented nice place.I changed the rating after arriving home from the shop because when we opened the back rest kit, there where some bolts messing and is like an hour drive for usIs not even worth driving that far it was cheaper to just buy them closer to home.

To
Review №63

Im a first-time Harley owner they were very helpful Pleasant and made me feel really comfortable

Ch
Review №64

They welcome us with food and drinks. We had good friendly service.

Fr
Review №65

These guys are very helpful with all your Harley questions. They are definitely bikers by heart. Parts department always has my back. Thanks Phil & Curtis.

Mi
Review №66

Super rad guys behind the parts and service counters. Im in the process of piecing together a mod for a 16 fxdb that theyve never heard of anyone doing before, but seem genuinely excited by the idea and are happily sharing any knowledge they can give me, even referring me to outside sources for info. Gotta love it when the staff are also clearly enthusiasts.

Br
Review №67

Nice bike selection. Good service.

Do
Review №68

Very nice guys!!

Jo
Review №69

Customer service is always great..

Ko
Review №70

Check with Ryan. He will get you back on the road in no time. Thanks

Mi
Review №71

I was impressed with Harley Victorville. They had a 2020 CVO Street Glide without any dealer added markup. They just want to sell bikes. If youre in the neighborhood I think you should stop by and check this place out.

Ra
Review №72

Best deals around when you are ready to buy,see Dennis, very good person.

Ir
Review №73

I came here to see the HD bikes the person who was at the door 😃 at me welcome me answer Q for me make feel 👍 so a decide to give it a try on a 883 spoter 2020 guess what? I got it!!!! Everybody there were so good to me Im so pleased plus it was my birthday so that was my present Victorville Harley Davidson is the place to visit.

Ha
Review №74

Those guys were awesome. Helped me out in a pinch. Thanks guys.

Ka
Review №75

I loved the service, everyone is very nice. Lauren helped my out today and she was just amazing, she was nice, and she had a good personality. She really helped me in deciding what I wanted to perches. Overall amazing service, I will definitely come back to this dealership if I need anything else.

Th
Review №76

Always helpful staff

Ga
Review №77

Great parts people knowledgeable and friendly

An
Review №78

I have two road kings and plenty of riding buddy’s with bikes of their own.I use to frequent that store NO more, the skinny smart mouth behind the parts counter, ruined it, all my buddy’s tell me the same thing, they don’t shop there no more, due to how rude they are.Enough said.

Er
Review №79

I love this dealership, great selections, nice bikes, friendly staff. Really cute brunette at register that I wanna take to the Ozzy Osbourne concert

Ju
Review №80

Thank you for your Hospitality.

Br
Review №81

Very professional an great service proud to have bought my first Harley from there

Jo
Review №82

People here are really rude to be honest. We were there for 10 minutes and nobody even greeted us. If I ever buy a Harley Davidson I will go to a different dealer even if I have to drive to LA. They do not have good customer service here.

Ge
Review №83

GREAT Bunch of guys, We was there months before to look at a bike, they were very helpful at answering all our questions. We did some shopping around in other citys and found ourselves back there just a few months later. It didnt take too long to close us out with a brand new 2016 bike. during that time I sat down and all their guys were very friendly and even made sure I was good the whole time ( free soda) lol...... as my boyfriend looked about.... Thanks Victorville Harley... and BRENT, your amazing....

Ma
Review №84

Nice crew!!

Ru
Review №85

I just attended their last bike night and it was the largest turn out I have ever seen in 15 years of riding. After that I figured.... they must be doing something right! I worked with Ryan and he went out of his way to take care of me. Left bike night on a 2017 Low Rider S and couldnt be happier with the overall experience! The owner Cary even made it a point to go over the bike with me. Love you guys. Thanks for welcoming me into the Harley-Davidson Victorville Family!

Ma
Review №86

Service department friendly and was able to answer most of the questions. The name of the service person is Kyle. I recommend you ask for him for help. The clothing department was ok. Only one person in that department. Was kind of hard to ask questions while shes at the cash register. Nice clean store. Looking forward coming back again.

Ga
Review №87

Great service know there ride and parts available service going smoothly.

LR
Review №88

The folks here always take good care of me. In my travels I have been in a few dealerships where you really feel welcome, unfortunately most of the ones in SoCal (in my experience) just havent covered that base very well. They arent all bad or anything but none have measured up to Victorville Harley.

Ti
Review №89

Im Elston Electric I had a great time thank you for helping the Moose Lodge Junior ROTC motorcycle run and Poker Run had a great time and your inventory and you and the service department gave me a free air check I really needed that and cant thank you enough thank you for helping out the local charities and accommodating all of us on our motorcycle ride and Poker Run good people great times. I and my brothers and sisters highly appreciate it

Ri
Review №90

I bought the Harley Davidson riding glasses in April on a Sunday. My wife and I went for a ride and the glasses started floating when I got to about 50 mph. I went back the next Tuesday (because they are closed on Mondays) to return the glasses. I was told no exchanges or refunds on safety items. This Sunday I decided to use the $50 glasses that have been seating again, once again the glasses floated and I took a bug in my eye. I called the manufacturer and talked to the Harley Davidson customer service and was told to take the glasses back to Harley of Victorville. I told them of Victorville’s policy and he had never heard of such a policy. Long story short be careful of what you buy from this place because safety is not an issue to the owner of Harley Davidson of Victorville.

C
Review №91

Terrible customer service by the Apparel rep named Sherill. I Reported her unprofessional and bad attitude to her GM immediately. Ive been blessed to have traveled the world in my 25 years of service to my Country and have been to numerous Harley Davidson dealership but have never encountered such poor customer service. Never expected this type of bad customer service from my home state of CA HD Dealership.

St
Review №92

Its a Harley place, seen one you seen most of them lol.

Ro
Review №93

Mad a delivery there

Gl
Review №94

Good

Ni
Review №95

We just had my fiances Springer Softtail serviced here last week. The professionalism, quick turn around, and overall positive experience is why we will keep coming back to Harley Davidson Victorville. Do yourself a favor and visit these guys. Theyre an elite Harley shop. The best– hands down.

pe
Review №96

I will recommend this dealership to all my friends.

Wi
Review №97

Every one has a different experience everywhere. Some good and some bad. Mine on the other hand was great. With my credit I just knew I would need a co-signer. But some how they worked miracles for me. $1200. down and $225. a month with no trade in. WOW !!!!!! Yeah a few little problems with miscommunication but over all a very pleasant experience. Road off with my new bike and a big CHEESE EATTING GRIN all the way home. Now I can build my credit up with affordable payments. THANK YOU GUYS !!!!!

Na
Review №98

They were great like always! I will always buy a bike from Harley Davidson! I never leave dissatisfied, even if I dont buy anything.

Fr
Review №99

Great place

Li
Review №100

Its a nice store, I thought it was a lot bigger when we rolled up. They had a good sale and the staff was very helpful.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:14522 Valley Center Dr, Victorville, CA 92395, United States
  • Site:http://victorvilleharley.com/
  • Phone:+1 760-951-1119
Categories
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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