Awesome place they changed my back tire and balance it too for a small price.
I bought a pair of glove liners….they fit, are comfortable and warm…. What more can I say?
The experience was good. Sizes on some items are harder to find in store but overall the experience was very good. Staff was helpful and knowledgeable. The part that really stood out to me was when they didnt have an answer the requested my patience while the looked it up and made sure I left with the right products for my vehicle. Ill definitely shop there again.
Greeted on the way in the door. Very knowledgeable help with helmet fitting by the young man with the dark hair. He also helped in tires & boot recommendations. Super professional & helpful! 👍
Excellent service and staff is knowledgeable and friendly. Jeremy is who always helps me, always honest and knows his stuff. Actually comes off like he cares not just trying to get your money. Adam helps me too, great dude always willing to dive in and offer whatever advice he can. Overall great experience as always.
Great friendly service love the prices and will tell all that I know about cycle gear.
Love the great personalities and professional service @ this Location been here couple times and they have been Nothing but h helpful Will continue to be patriotic of this Business!’n
Great service, we always feel welcome at the store. The staff is very knowledgeable and they are quick to help us with all our Motorcycle needs. Thank you Cycle Gear for all the support
I walked inside the store and was greeted upon arrival, which is always much appreciated! Staff advised me the product I was purchasing was going to be just what I needed and it was true. Glad to have a local Cycle Gear in my town with such excellent an excellent team.
This cycle gear in Victorville California is the best one out there! The people who work in this place really have helped me get the right helmet for me. I recommend this pla e for everyone who is a rider!
Stopped by the Victorville Cycle gear to check out what they had in stock. It team was extremely friendly and helpful. Pointed us in the direction of what we were looking for and other things we wanted to look at. Highly recommend a visit.
I went in for a certain helmet and ending up not liking the way it looked on myself after all, Damian was great & suggested a couple other fits until i found the one I liked! He was great with sizing & was extremely knowledgeable. Thank you for your help Damian!
Adam the manager is great. He stands behind his products and takes care of any problems
Great, friendly service. Well stocked. Will be going back for more gear.
Decent selection and staff was friendly with a lot of “are you doing ok?”. Went to the Fontana store on Saturday and their customer service definitely more engaging right when you walk in. “What can I help you find? How can I help?” Very different vibe.
Very nice jacket for the price will see how well its made with time.
Always very helpful. Great staff, and clean facility
I love coming here, the customer service is just top notch. Very knowledgeable, very helpful, and always so nice and friendly.
I had a very pleasent experiance at this store, Damian was extremly helpful in getting what I needed which was riding jeans and riding boots. With the boots I wear a size 11w with regular boots he instructed me to get a size 12 instead and they fit perfectly. 10/10 defently would recommend this store to a friend that rides
Never realy have parts for street bikes . No chains or pads. Stire only good for apparel. An helmet need a place up her with parts
I forgot the dudes name (Ill update in a bit with his name so he gets kudos) but he knew which brand helmets fit large funky heads like mine and got me lined up with the right one for the right price. Definitely found the shop Ill be coming back to.
My husband and I came in today to buy some gear since we are about to purchase our first bike. Damian was the young gentleman who help us pick out helmets, Bluetooth devices and jackets. He was very knowledgeable and made sure we got the right helmets for each of us. He also made sure it fit just right. When looking at Bluetooth devices I was planning on getting the freecon 4+. But he suggested the cardo packtalk bold since we wanted good sound quality and if we ened up having 4+ motorcycle friends later on we would be able to all talk together. He explained he used one himself and he really enjoy it. After purchasing our gear he installed the Bluetooth to our helmets for us.. if your not sure what is good or new to the seen I highly recommend you go see Damian at cycle gear.
While traveling from NV to CA, my helmet visor popped out and I wasn’t able to close it. I got onto Google Maps and saw this cycle gear was close to my current location. I called and spoke with Jeremy. He told me to come over and would help me figure out the issue. I arrived and he spent no time checking it out and figured the problem. He told me how to fix it and got me back on the road.Jeremy was very professional, helpful, and great attitude and willing to help. Jeremy is a great person to meet while you are traveling!!!!
Great place to shop 👌🏽👍🏽. Thanks 😊🙏🏽
Very good customer service. Nice stuff
I would like to have put 4.5 stars just because I think the store should be bigger. To the important stuff. The staff is always helpful and as was seen to be knowledgeable. Bryan, Adam, and Ken are always ready to help if you have any questions. Another cool thing is that they all ride as well, which means when they say it works or doesnt work, their talking from experience. I went in 03/20/18 and walked out with some new gloves they just got in (Black gloves in photo by REAX). Super satisfied with their customers service will be back again.
I walked in, in the morning. There was no body up front. A lady came from the back and said excuse you. To which I replied I thought you were open. She responded well we weren’t so what do you want! Very rude service I won’t be back. If you aren’t open don’t have the door unlocked or have a sign that says closed !
Employees are polite and professional, I personally have all my tires mounted here even if it was purchased elsewhere.
Excellent service, prices and selection. I really felt welcome at this place.
Always friendly and eager to help you find what you are looking for .
Five star service, helped with every question and was very helpful picking out all the gear. I believe it was Michelle that helped.
Nice warm sales associates.
Thx my cousins were very excited and very happy with the helmet purchase and may go for one more...
Awesome customer service
This store in Victorville is nice very clean the inside customer service when you get there is pretty awesome they show you what you need and what might fit and let you know the outcome of helmets if its too tight it does this and if its to lose it does this thats awesome keep up the good work
They helped me pick a helmet, boots and a jacket. Fast easy process!!
Kind if expensive, but its worth it!
Knowledgeable staff, very helpful!
Better off to shop their online inventory. They have way better prices and selection.
Im not one to bash retail stores and I know with the whole covid thing ppl are feeling down.but for me and alot of others customer service is everything. Especially when you have other shops close by as competition that definitely have outstanding customer service.. been in this cycle gear a handfull of times and each time it seemed they werent interested in being bothered with questions about certain products. Other then that they have a decent selection depending on what ya need.
Not the best selection and sales people not very knowlagable
Needs more Icon gear
Awesome customer service from manager Adam. Very knowledgeable in products he personally uses and sells. Other associates very friendly as well, came in for MX helmet, walked out with boots vest and gloves as well, and a battery booster.
Always has what I need people are cool always helpful thanks .
The sales staff were courteous, professional, safe, and very helpful.
Only place in town that has 20W fork oil and prices are good.
Had someone help me in there that looks like might not even be of age. Argued with me over a size of a helmet got the one he suggested ended up beikg way to tight constant headache and they refuse to take it back only after a few days. Unfortunately theyre arent to many bike shops in the hd. My suggestion make sure if you need help you get it from someone that works there he actually seems old enough to give advice.
Friendly and helpful staff, lots of accessories and gear. Ill be back again
For your Motorcycle Needs, this is the Spot. 5 Stars
Very helpful sales staff
Attentive knowledgeable service.
They didnt have a big selection of inventory to choose from when it came to street bikes. Plus they do not do any work on motorcycles there at all
Great deals
Excellent service. Thank you for your help.
Great local place to get your motorcycle gear. A nice variety and prices are market average. Customer service is outstanding.
Fist time in there great selection. Horrible staff .Im actually considering returning my purchase jus becuz of the staff.
This is a shop I will come back to, liked alot of the .merchandise in the store. Unfortunately purchasing 1 item, is like spending a small fortune. If you want good quality you have to spend hard earned money.
Good selection for the size of the store, a little bit of everything! And the employees are knowledgeable 😁
Took a while for clerk to attend the other customers. One at register.
Great place to go for gear. They had exactly what I wanted. Definitely recommend them A++
Love the store staff. If they dont have something youre after they either order it or tell you where in their knowledge base to get it. Either way they make you feel like a person not a number. Great place to shop.
Black Friday! Awesome deals
Best prices
Great experience. Staff was helpful and knowledgeable.
Strictly retail. More trail than street stuff.
Love cycle gear. Pandora is awesome! She and her associate set up our con helmets and were just so totally awesome. Great place, super nice people!
Very helpful, took their time to make sure I was satisfied!
The employees there were very helpful. I was stuck from traveling and I needed new tires. Sarah went out of her way to make sure that I was taken care of. Thank you cycle gear, and I will most definitely be recommending people and returning my business to you guys...
The employees were nice and knowlegdable felt better then being home
Very helpful
Excellent Service
Great tire selection, reasonable prices across the board, and they mount and balance tires that are off the bike. I like them!
Great service
Friendly and helpful staff. Fast customer service. If the dont have what your looking for in stock, they will offer to order it for you. Clean and organized inside.
Fast service guy was polite only complaint i came to get a tire changed brought the wheel in but they didnt take the wheel from me im standing there with a wheel in my hand like where should i put it so he says put it on the floor by counter ok 5 minutes later wheel falls down nothing broke but gezz
Great products and helpful staff
Great place to shop, people there really help.
Nice helpful advice! Fun place to visit!
Great deal on new shoei rf1200 helmet with transition shield
OUTSTANDING CUSTOMER SERVICE!!!!!! THE YOUNG BEAUTIFUL LADY WITH 👓 👓👓WHO ASSISTED ME😉😉😉. SO SWEET AND VERY HELPFUL WITH ME PURCHASING A NEW BIKE HELMET & GEAR.I JUST WANNA SAY THANK YOU.I LOVE MY NEW HELMET.I WILL BE BACK TO SEE YOU AND OTHERS WORKERs SOON.MR.DUTY
Great service from Jeremy. Took good care of me. Great store
BRIAN at the victorville location.... GAVE GREAT SERVICE. He greeted my bro in law an myself as we walked in, gave me customer care/info without making me feel like another number/sale. I wanted gloves but and ended up changing my mind to grab/get fitted for a helmet. I got the info an product I needed but they just didnt have the color I wanted so he called into a diff cycle gear an had them save it for me. Id give them a 4.5 rating only cause they didnt have my size for the color I wanted for my big head an cause I wanted to spend my money in there store for my helmet.
Jeremy is awesome. Nice and knowledgeable.
Last year I bought a 3 season armored motorcycle jacket, with a removable liner. from this business, for half price. Some of their sales are obviously very good, & they give discounts to police, & possibly military too.
This cycle gear location, as Im finding is the case with all cycle gear stores, is neat, clean, and full of helpful staff. I came in with questions about winter gloves, and the best ways to stay warm on long rides. I appreciate the time and info given to me by the sales rep there.
Always great service. I always buy my tire, oil filters, gloves. Great.
Ive been going there for years, and they always have been very friendly, and very helpful. If they dont have what you want, or size you need theyll check online or their vendors catalog to try and help. Plus you cant beat their prices.
Great place. Staff was very helpful and knowledgeable of products. Definitely coming back again!
Bike nights on Tuesday, kinda weird day of the week, but thats a main office decision. Friendly, free food and prize drawings non Bike Nights.
Great customer service.Very friendly.
There were great. Better on the wallet than shopping on line. My first visit 3 stars.
Excellent customer service better then b and b cycles
Fantastic customer service
Always great prices and service.
Great customer service! Wide selection! Definitely my new go to spot for gear!
Good store, good prices. I have made many purchases there, the staff are always polite and helpful. Cozy like a mom & pop store 😎Update: Today 7-2-18 I bought a Bilt Bluetooth helmet. James took care of me, and Kayla helped too. Very nice people.