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GameStop
632 Kimmell Rd, Vincennes, IN 47591, United States
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GameStop
Comments
Sk
Review №1

Great place to get a game. Sad that most of the 7th gen games are gone, but the customer service is typically friendly. The biggest flaw (which occurs at other stores) is that they have empty boxes of products that they don’t have. I tried to buy a flight stick for an Xbox One to play Star Wars Squadrons, and when I brought the flight stick to the counter, they didnt have one. The whole reason I made the trip was for the flight stick, and they didnt have it.

Gr
Review №2

I rarely leave reviews for anywhere I go, but this instance I felt needed to be recorded. I was at this store to browse, unaware it was PS5 release day, so there was a very short line outside. Upon my approach to the door, I noticed a sign saying max occupancy of 8 people, but there were only 5 people inside, 2 of which were customers. I opened the door to ask if I could come in, and was rudely told about their max occupancy of only 2 people on release day. I was not aware of this, and no one informed me while I was outside. The lady then had the audacity to repeat herself, as if I did not understand what she said, twice. Ive visited this store multiple times in the past without any issue, and mostly with pleasant interactions with the employees. This one instance will now keep me away from this location. In troubling times like this, I would expect better customer service. Im an understanding person and would have happily waited if I had been informed more politely, but I instead decided to walk away. Ill take my business to the internet.

Li
Review №3

The manager there is awesome!!!

Cy
Review №4

Didnt have a lot of xbox one games. Staff was helpful and friendly tho!

Br
Review №5

Lots of games new and used. Extended hours and the occasional release party for highly anticipated titles. This is a gamers store. Its small as hell, but its kinda awesome. Im glad there is one in this town.

Si
Review №6

Expensive and not that much selection

Ch
Review №7

Always so friendly! Great staff, awesome store!

Da
Review №8

Janet, the store manager, is always very helpful. No matter what the age, question or concern she will always go out of her way to make sure that you are helped in any way she can. The staff are well informed and they are always willing to help. They are polite and well rounded in their knowledge.

Jo
Review №9

Pricey but great selection.

Mi
Review №10

Great customer service, employees very helpful in picking out games for gift.

Ry
Review №11

Great place and friendly staff that are willing to help you find what you need!

Ai
Review №12

The employee was knowledgeable, pleasant & extremely helpful. Found a used headset for a PS4 in pristine condition at a great price.

Tr
Review №13

Large variety of games, can find some great deals on new games

Jo
Review №14

Was looking for a game. The girl behind the counter was bragging about making a customer wait an hour for service why she played a game on her phone! Because she didnt like the womans attitude!

Ch
Review №15

Very helpful employees, very friendly. Would definitely prefer them over other stores in the area for video game needs

Ch
Review №16

They usually know what they’re talking about. Rarely do I get that blank stare I get from Walmart employees

In
Review №17

A while back, I bought a Nintendo Switch from here, and the manager(?) lady, got rude when I wouldnt buy the 20+ dollar add on items she was pushing on me. I understand that gamestop needs their employees to be aggressive when upselling to stay in business, but no means no.

Ka
Review №18

Good variety. Knowledgable staff. Interesting collectables.

ra
Review №19

Good place to find games for all your entertainment needs.

An
Review №20

Awesome place, very friendly staff.cheap games that work but only problem is I usually come out with more than I came for 😋

Wi
Review №21

Great place. Get most my games there.

Be
Review №22

Its organized and you always get a smile and a greeting when you walk in.

Br
Review №23

People here are nice very helpful. Price on games is ok. Some trade in values are kinda low but its all about timeing. I took in like 20 of my super Nintendo games and got over 200 dollars. Had enough trade value to get upgraded to elite, got a Xbox one, and a new mic

ri
Review №24

Awesome staff! Very helpful, polite and can easily find what your looking for.

Ph
Review №25

Gamestop is the place to go for great games and super awesome staff. Got gaming questions? Go to Gamestop.

t
Review №26

Great spot and the manager Janet is the best.

Ch
Review №27

Nice staff and large selection of games!

Pa
Review №28

They are very helpful and pretty well priced

Gl
Review №29

Staff is always very helpful. They always take the time to talk to my 5 yr old about the switch games.

Lo
Review №30

Very knowlendgeable workers and easy to get in and out

Jo
Review №31

Long drive from my home. Called first to find a specific game. Was told they have the item I was looking for but was not allowed to tell me how many they had in stock. Was very rude about it. Over priced, price mark ups on certain items that were sold out in the area.

I
Review №32

Almost always have what I went there to get, and I usually just ask, they get it while I stand at register, pay, leave. Brilliant.

It
Review №33

Went in today to get a headset and the one I wanted wasnt in stock so they were ginna order me one and send it to me and something went wrong and it wouldnt let them order it. So why is this a 5 star? Because they did me one better and they are getting one from another store and I can pick it up tomorrow! It went from being delivered on Tuesday to being delivered on Saturday. Thank you guys!!

le
Review №34

Went at the end of may 2020 was informed they no longer accept cash dont know who made that decision but you lost a longtime customer.

Je
Review №35

Great place great prices

Sp
Review №36

Best game store known to man

Au
Review №37

Staff is awesome, the manager Janet rocks.

Ga
Review №38

Amazing service and friendly staff, great answers/advice.. always my first choice for gaming!!

Cr
Review №39

Had what I needed got out quick

As
Review №40

Wouldnt take ps wo remote

Ch
Review №41

Always ask if I need help and very good at answering questions. Friendly staff

Ke
Review №42

Found what the granddaughter wanted

Ad
Review №43

Favorite store! Good service!

ru
Review №44

Staff is generally friendly. Great selection.

Ri
Review №45

Awesome customer service, knowledgeable staff.

Nb
Review №46

I went to pick up a game that I pre-ordered and they said I never paid for it. I paid when I ordered it. GameStop is a terrible place that needs to be shut down

Ma
Review №47

Good deals and friendly, helpful staff

Du
Review №48

Its ok not really useful beyond gaming

JE
Review №49

Always get great service here

Kr
Review №50

Employees are very knowledgeable and friendly

xX
Review №51

Depending on who is working it can either be a fun entertaining trip or they will be rude and make you fell stupid and incompetent

Ja
Review №52

Helpful staff and knowledgeable.

Ti
Review №53

Excellant as always

Br
Review №54

Very helpful and nice.

Is
Review №55

I want One Action Figure Dragon Ball Super

li
Review №56

Very helpful

Ty
Review №57

Steam is better

Je
Review №58

I Always like going to GameStop

Ja
Review №59

Best store on the planet

Pa
Review №60

Helpful staff.

Li
Review №61

Great service

To
Review №62

Got my new Cricket Phone!

As
Review №63

High priced.

ch
Review №64

Small

jo
Review №65

Nerds unite!!!!!!!

Ra
Review №66

Lit af

Information
11 Photos
66 Comments
4.3 Rating
  • Address:632 Kimmell Rd, Vincennes, IN 47591, United States
  • Site:https://gamestop.com/store/us/in/vincennes/5861/kimmel-road-shoppes-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 812-886-5042
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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