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Harygul Halloween Planet
4001 Virginia Beach Blvd, Virginia Beach, VA 23452, United States
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Harygul Halloween Planet
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M
Review №1

DO NOT PURCHASE from here. Worst customer service I’ve ever experienced. Bought a costume for my child the day before Halloween. When she went to put it on right before it was time to trick or treat we realized the box that holds the batteries and the fan that blows the costume up had been removed from the package. It was unwearable, but too late to return before time to trick or treat. Many tears later, my child wore her costume from the previous year. I took it back after Halloween and they said the only thing they could do was give me the parts that were missing from the bag. This costume won’t fit my child next year and I’ve now thrown away $42. I asked if they make it known that there are no refunds and they said there is a sign posted at the register and it’s printed on the receipt. However, I never made it to the register…an employee came to me in line with a handheld credit card machine and took my payment. She also did not provide me with a paper receipt. She sent a text message receipt which DID NOT say no refunds…I would have known to check the costume earlier if I was aware of that. However, I really shouldn’t have to check the contents of the bag for completeness. We won’t be back.

Je
Review №2

The outdoor decor selection was awesome. We had a great shopping experience here. The staff is so helpful and kind just the absolute sweetest. I didnt give 5 stars because I found the store to be on the pricey side.

Th
Review №3

I had a great time and 2 great employees helped me out and they were super nice and I never got there’s names and I got a dog costume and it was a Minion costume and One employee asked why not a Minion costume, just like my dog! Hey I will go with that! I also want to make sure they had Iron man costume and I too can wear an Iron man costume! But I couldn’t find one! So I am happy to go with Minions costume!!!

Mz
Review №4

My puppy is upset she lost her tail...On our way to a family Halloween party my daughter lost her tail. Although this outfit didn’t come from this store we were in desperate need of a tail for one night that wasn’t super pricey. Thanks to the super friendly staff we found what we needed in less than 3 minutes. Unfortunately, we weren’t the only last minute shoppers so the line was kind of long and slow but the price we paid was worth the wait. Also, they offer 10% military discounts.Thank you Harygul Halloween Planet for your support... it’s hard to find companies that still care to support those who have served or is actively serving. Most importantly, the families that take a loss in some way to support their troop’s bravery doing what they love most... serving and protecting the USA. Kudos to you!

je
Review №5

Completely shocked to see items from Home Depot and Walmart on their shelves... First I noticed Home Depots, home accents holiday string lights for sale for $14-$19 when they retail at $4-$9 at Home Depot. Then I noticed Walmarts 5ft & 7ft Skelton both priced 30-50% higher than what Walmart retails them at. Then this fog machine... this item retails at $28.88 at Walmart.. Haryguls had sharpied over the price and re-stickerd at $64.99, the box clearly says Walmart. This behavior is completely unethical, bummed to see they are scamming customers, this is not how a business should be run. Buyers beware.

Ma
Review №6

This store bought a ton of the Home Depot 12 ft skeleton for 399 and they are reselling for 799

Ro
Review №7

Great place. 👻

An
Review №8

Denise was amazing and she met all of the standards we could ask for... left here so satisfied with the captain America mask and had fun around the mall with it, this women needs a raise!!!!

Ch
Review №9

They have a great selection, Brady assisted me throughout the store with wonderful recommendations and pleasant conversation. He made me and my girlfriend feel welcomed and inspired us to be even more festive for this Halloween! Thank you for your amazing service !

Ca
Review №10

The employees were extremely helpful and friendly throughout my entire shopping experience! There was a wide selection of items for both costumes and decorating. Would highly recommend this location as well as the other two :)

pa
Review №11

What an amazing experience I just had at Harygul Halloween Planet! The staff was absolutely amazing; super helpful, nice, and very knowledgeable about the product. Lifetime customer and will always come back.

li
Review №12

Had an amazing experience at this location! what sets this store apart from other retail halloween stores is that you can actually try on costumes in a clean environment and will be treated like royalty by the staff. they actually want to help and provide amazing customer service!

Jo
Review №13

Me and my wife went here with our three kids there was a women on staff who helped all three of them pick what they wanted find accessories she did amazing with the kids best Halloween costume shopping experience ever they also have the largest selection of costumes out of any place we have been the costumes are also very good quality if you have kids this is the place to go we will be coming here every year

Ha
Review №14

So cool how they always put on a great show over at Harygul’s Halloween Planet. Always a kind crew who are very dedicated about what they do. A wide selection and such a organized display of what they have making it easy to always find what youre searching for!! Love this place!

Li
Review №15

I had an amazing shopping experience! best halloween store ever! i loved how everyone was so engaging and helpful! definitely will be back soon!!

co
Review №16

Best experience ever !! I had a very hard time finding what I needed at other places but when I came to Harygul I was helped by a worker and they were extremely polite and helpful and we were able to find exactly what I needed. Would recommend to everyone, best place ever !

De
Review №17

Employees are so incredibly helpful and knowledgeable.what an amazing and fun store. Great personable service.

Dy
Review №18

Great customer service and a phenomenal selection! I went to Spirit as well as Party City and did not receive the type of help I did at Haryguls. They are leaps and bounds above the competition!

Dk
Review №19

Denise was super accommodating and greatly improvement my Saturday!!!

Be
Review №20

Best experience!! Helped by everyone in the store! I was able to walk in try on costume and walk out!!

Ro
Review №21

Nice Local Halloween Shop

Ch
Review №22

Great location and great staff! The costumes are really cool as well big selection

Ta
Review №23

I had a great experience shopping here!!! There was a very wide variety of costumes, animatronics, accessories, and more, and the employees were super helpful!!!!

So
Review №24

GREAT! customer service 100000% love denise!!! great company, if the store doesn’t have what you’re looking for whoever’s helping you will call another location for you right then and there they make it so easy! they always have stuff! stuff isn’t empty there!! i always see the amazing workers putting new stuff out !!! fantabulous!!!

M
Review №25

Completely overpriced here. They had inflatable costumes that are on Walmart.com right now for $10.56 by Rubies in their store for $80. Pet outfits that you can find for $5 for little dogs were $26 here. Theres plenty of places that offer BOGO deals for pets with free shipping. Everything else was cheap and tacky looking, plastic and not worth the high prices at all. It didnt seem clean in there and overall, theres no point in wasting your money here because the service is nothing special with regards to management. Also, wearing your mask with your nose hanging out isnt cool during Covid. When you run a business, follow the rules.

Je
Review №26

I had an AMAZING experience at harygul halloween!! the people there were literally so nice!! they helped me find such a good costume for halloween!! there were so many options too! i HIGHLY suggest coming here for your halloween costume or accessories!

Ba
Review №27

Super great service!! Everyone is so friendly.

La
Review №28

Good selection, even going last minute on Halloween day

T
Review №29

They have a HUGH supply, but the prices are a bit steep for my liking. I was very much in need of a custom at that time, so I made a purchase, but I surely wasnt expecting to pay as much as I did for it.... 😯

Am
Review №30

I went in there to get a costume for my son which can be a daunting task by its self. My son is non-verbal and autistic so finding a staff member who interacted with him and took the time to find what he wanted was amazing. Quinn did that and it made my day. Thank you. Im definitely going back in to find my costume!

Ma
Review №31

Nice variety, people were helpful and even had a free petting zoo outside this weekend

HE
Review №32

Best Halloween store around!!

Je
Review №33

Very cool! And all of the displayed worked.

aM
Review №34

Honestly just a big mess with too many people and the products are so over priced its ridiculous. Pretty standard for any Halloween store experience!

Jo
Review №35

The employees are very kind from the time you come into the store and from the time you leave. Now if you need something or youre just looking around, they are there to help you find whatever it is that you are looking for. Everyone is respectful to the customers and I just simply love Halloween and the store.

sa
Review №36

Merchandise is made cheaply.

Ai
Review №37

Online hours were incorrect, drove to both locations only to find they were both closed despite saying they were open online. Please update your open hours, thank you

Je
Review №38

Business is great, but the phone number does not work

Aa
Review №39

Ok selection. Not a lot of costumes for adults

Jo
Review №40

No return policy! 20 minutes after purchase my 3 year old changed his mind. Manager told me tough luck.

Ad
Review №41

Came in before last Halloween very overpriced and rude staff

Pr
Review №42

Great

Br
Review №43

Lots of choices

Ni
Review №44

Meh ......

Information
9 Photos
44 Comments
4.1 Rating
  • Address:4001 Virginia Beach Blvd, Virginia Beach, VA 23452, United States
  • Site:http://halloweenplanet.com/
  • Phone:+1 757-390-2133
Categories
  • Costume store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:11AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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