These guys were extremely helpful, professional and knowledgeable. We were easily able to get the parts needed quickly at a great price. Definitely made he right decision going straight to the source. I had a little trouble signing up for an account on their website (Haulotte is a French company and the sign up asks for codes and info that doesnt pertain to the US) but I called in and they made it quick and easy!
CANNOT EVEN GET THEM TO AANSWER THE PHONE TO GET ANY PARTS/SERVICE HELP. i OWULD DEFINATELY NO RECCOMEND THIS COMPANY PERIOD!!!!!!!!!
Worst decision ever to buy one from them, through the warranty period they were slow to fix my unit, just so they pushed me out of warranty, promises were only solutions they ever gave me, terrible money lost and never working liftlift:5533A
Great equipment. terrible replacement parts availability. understaffed, or dgaf parts phone staff.
The availability of parts and the unknowledgeable staff are unhelpful. I spend more time battling and getting nowhere than actually moving forward. Waiting months for particular parts and could not get anywhere with the service department when it comes to specifics.
Excellent people to work with made a pick up there today very helpful staff from the shipping office to the forklift driver I could expect any better thank you