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The Muffler Shop Automotive Care
3642 Holland Road # 105, Virginia Beach, VA 23452, United States
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The Muffler Shop Automotive Care
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Dr
Review №1

The Muffler Shop is located along Holland Rd. in the Chimney Hill section of Virginia Beach. You can access the place just past the Rosemont Rd. intersection heading northbound. There are some other shops in that same area, and can enter from the other side of the building from the other direction. My most recent visit here was on July 13, 2021.Each of the visits here was for my moms car. The first time we came here was in late winter to have the brakes checked out. After having it checked out, everything was good with the brakes and there was no charge.After several months, my mom decided it was time to come back and have the brakes replaced. After they looked at it, they did recommend to replace the front brakes, but the back brakes are in good shape and would just change the padding and such there. At that point, the service was authorized.Later that day, the car was ready and came by to pick it up. We came in to get the keys and to pay for the work that was done. Overall, it was around $400, which isnt too bad at all for everything that was done. The check out process and getting the key for the car was very easy.Overall, we have had excellent experiences here. I would not hesitate to come back here in the future. The staff are extremely friendly and they are honest. So many times when you go to have work done on the car, there always seems to be someone trying to upsell or find something else wrong. That was not the case here. This is a great locally owned business with honesty and integrity. Even though it is called The Muffler Shop, they do much more than mufflers. If you are in this part of the city and need some work done, you definitely need to check this place out.

Ni
Review №2

I want to thank the professionals at the Muffler Shop. I had a cat-back Borla exhaust installed on my 2021 Ram 1500 Limited. I live in hampton and called around to multiple muffler shops and they could not answer simple questions like, how long would the installation take and what would the cost be. I explained what I wanted done and they kept saying they couldn’t say until they started the work. BUT, when I called the Muffler Shop the conversation went like this. I have a 2021 Ram and I want to have a Borla exhaust installed. The young lady on the phone said “is it a cat-back system or just the muffler?”, I told her it was the cat-back and she said, “sure we can do that for you, it will cost $195 and we can have it done in 45 minutes.” Needless to say I Immediately drove to Virginia Beach from Hampton and had the work done. I am here to tell you it was done in 42 minutes and it looked like it came form the Manufacturer. The job was flawless and they even went the extra mile and added addition ties to the heat shield provide in the kit for the wiring. If anyone in the hampton roads area needs exhaust work done you will not be disappointed going with the Muffler Shop. Thank again.

al
Review №3

Has the muffler replaced on my truck. Dealership quoted me almost 1000 and Nikki and her guys did it for under 300. They are hard working, good people, who do a great job. Will definitely recommend them to everyone I know.

Mi
Review №4

Great service and good prices. Of all the shops in their strip, this is the best!!

Ae
Review №5

Quick service, replaced my muffler and thermostat no problem. Great shop!

Sh
Review №6

I had a great experience at the muffler shop this morning the young lady at the front desk was very helpful I told her that I bought a Gibson Back Axle Exhaust System she qouted me a great price to install which was perfect I went in at 8am and the tech was done at 8:33 I was very impressed my truck sounds great I highly recommend them thank you Muffler Shop Team 💪💪

Ge
Review №7

Great job! Honest proffesionals with a can do attitude. Thanks for fixing my truck!

Ch
Review №8

Expects!!! The best shop in Virginia hands down. Highly recommend anyone who is looking for basic to complete muffler work to use this shop!

Ad
Review №9

I was a walk-in today with no appointment to get a flowmaster exhaust put in. Was in and out within an hour for an affordable price. Would definitely recommend to anyone.

Mi
Review №10

Came in to install my new exhaust system for my car. Front desk were active and helpful. Didnt wait long at all before they worked on my car and finished in less than 30 minutes. Definitely recommend and will come back for any future work.

La
Review №11

Cat back dual exhaust for my 2010 Ford Crown Victoria done today. Great service. Looks good and sounds great. Price was $300.00 lower than the other local quote. Highly recommended for all of their services. I will use them again in the future.

Jo
Review №12

Went to have my muffler replaced for a y-pipe and they were done in no time, couldn’t be happier.

An
Review №13

Cut and Dry straight to the point. Supplier of performance mufflers. Excellent welds, excellent service, I was in and out in less than an hour. Fair and competitive pricing, wayyy cheaper and FAR better service compared to Big Als. I have brought my last few vehicles here for exhaust work, and havent been let down.I called the day before in the afternoon looking for a Magnaflow Muffler for my car, it had to be ordered in. However they were able to get me a Flowmaster FX muffler the next morning. Brought my car in, looked it over gave me a quote. They were straight to the point no funny business no side talk.Came the next morning there were roughly 3 people ahead of me. I only waited for about an hour and a half. I was thinking the welds may be rushed on my car, but the guy who put my muffler on was skilled. Quick and beautifully done work.Support local business, support The Muffler Shop.

Je
Review №14

I was able to get something looked at quickly. Minor repair was made very quickly and fair price. Very pleased.

Sh
Review №15

The staff were friendly and very professional, the work was done in a timely manner and the price was fair. I had a 3 hour drive home and because of them, I felt safe to do so! I would recommend this business to anyone!

Th
Review №16

The work done on my truck was outstanding. Everything turned out just that way I was told. Nothing less, nothing more. Great professional service.

Ro
Review №17

Went over there with my Audi for a muffler delete. Great price and quality work and it was done time efficiently. Great lady running the desk. I’ll continue to take my business there for my exhaust needs. 👍🏼

Dr
Review №18

I found this place last min, and man was i impressed! Not only where they friendly, but i had everything done at a reasonable price and timely manner. I usually dont let ANYONE work on my car but i was having trouble putting on my own exhaust due to those “rusty” bolts. I called and they gave me an estimate and thats exactly what i paid. They also had to cut and weld the exhaust i originally wanted to put on with no extra “charges” to my knowledge. Very professional and they explain every step they were taking before they did the work! I definitely will be coming back if i have any issues! 10/10!

Jo
Review №19

The folks are fair and honest. They saved me at least $50. Theyll get all my exhaust and muffler business.

St
Review №20

Walked in on a random Saturday asking to have new mufflers welded on my car (had them in the trunk) less than 30 minutes after that I drove my car away with good quality welds and fitment. Would definitely recommend!

Mi
Review №21

Someone tried to cut my catalytic converter off my car. The Muffler Shop was able to repair the damage for a great price. I was a walk in and they took care of me within a couple of hours.

c
Review №22

Awesome establishment! I took my 2010 Mustang in for an exhaust problem about two,weeks ago and they not only pulled it in quickly, but made some minor adjustments freenof charge. Everything I have read positive about this business is spot on. They also quoted me for some intense service maintenance - prices will be hard to beat! Check them out. They do amost all types of work. Thanks team for helping me out!

Tr
Review №23

Very knowledgeable and hard-working staff. Got my catalytic converter replaced here for my 04 Chevy trailblazer... Because of GMs design, it required a little bit more work than usual, but they were able to cut and weld in my magnaflow catalytic converter. They even replaced two muffler bolts and did inspection on my vehicle to let me know that I also needed a passenger side tie rod end and they werent bluffing.Thanks.

Pa
Review №24

I can’t say enough good about The Muffler Shop. I was driving down from North Jersey to Chesapeake to spend Thanksgiving with Family members. My catalytic convertor became clogged. What a nightmare! By the time I got to the CBBT I could only drive at 40 mph. I had another half hour to drive but made it. I called Travis at 8:30 am the day after Thanksgiving. I explained the car and my personal situation to him. He told me he was very busy but will do his best for me if I got it there soon. I got my Suburban there pronto. 40 minutes later, Travis called me with diagnosis and cost. At 2pm, Travis said my vehicle was ready to go. How refreshing to deal with an honest, efficient, no BS shop. Promises made, promises kept!! Travis and Crew saved me a lot of money and the Holiday with my Family. My only regret is that I’m not a local to refer everyone to this shop. Surely, though, all my Family there knows the story. Thanks so much to Travis and Crew!!

HI
Review №25

Professional, Real knowledgeable staff front and back, Very fast after market welding, no surprise type of place .

Cu
Review №26

I used Google to find the best muffler shop near me in Virginia Beach and found only positive reviews for The Muffler Shop on Holland Rd. I needed to have pretty extensive work done on my exhaust system and I trusted them with the job. I was more than satisfied with the quality of the work and the service they provided. Nikki was very professional as well as the entire crew I had contact with. I highly recommend The Muffler Shop for all your exhaust needs.

Ed
Review №27

They are the best! Prices are excellent

Jo
Review №28

They were quick, friendly, and a reasonable price for the work done.

Da
Review №29

Great job fixing my trucks exhaust. Quality work, Service, and Speed and Affordable. Best exhaust shop in town.

Br
Review №30

Fast and friendly service, I was in and out in no time!

Ch
Review №31

They did amazing work on my custom exhaust, there price is hands down unbeatable in my opinion. I would recommend this place to everyone in my contact list for all your vehicle needs!

Am
Review №32

Wow, just wow. Great service gives options and feels honest. Highly reccomend this place for muffler work as they have a fabricator on site.

Gr
Review №33

Stopped by with the E30 a few months ago and they got it right up on the lift to install the factory bracket I had supplied. Had no problem answering my questions and crunching some numbers on a potential future repair, but the bracket ended up fixing my issue.MORE than fair with the pricing, really nice crew all around. Would 10/10 recommend.

Mo
Review №34

Great quality service and the turn around time is very quick. Great family business with awesome values!

D
Review №35

They went the extra mile. If you need exhaust work in this area these guys are the shop youre hoping for. Thanks guys!!!

Da
Review №36

Very professional, fast and friendly. No BS, did exactly what I asked for and what we knew we could afford. Great place, would absolutely reccomend to any and everyone. Will definitely be back for future work

Ke
Review №37

I am so happy with this place. Travis thank you so much for being honest and helping me with my truck and the gas tank

za
Review №38

I want to say thumbs up to The Muffle Shop. They got me in on short notice. Want to say thanks to Nikki for getting me in on such short notice. :) Thanx to Travis for doing an awesome job getting it done so efficiently and quick. I recommend The Muffler shop to anyone that needs exhaust work done.

Ca
Review №39

I wouldn’t even think about going here. I called to ask the ROUGH estimate starting price of any basic muffler replacement. The woman who answered the phone was rude and condescending and no help at all.I wouldn’t spend my money here if it was the last muffler repair shop in Virginia.

Da
Review №40

Had an exhaust leak in a hard to get to place that was causing a check engine light. Took it to one of the larger chain muffler shops and they refused to work on it. Brought it into the Muffler Shop and they confirmed the leak and were able to remove it and fix the issue. The staff at the Muffler Shop is impressive in both their skills and customer service. I wont ever take my vehicles anywhere else after the service I received here. Give these guys a chance and they will win you over also.

R
Review №41

This shop is the best! They worked on my mustang and my brothers car. They are quick, honest and friendly. Highly recommend.

Jo
Review №42

Quick, Professional, Honest, Did a great job. I went in this morning for an exhaust leak just wanting a quote, withing 15 minutes they had a quote, I gave the go ahead and within 30 minutes the work was complete. There was no deception or anything, they were up front with me. I highly recommend them and will take my business back to them.

Mi
Review №43

Called them at 12 said bring truck up 3 hours later done great service great price 5 stars

Br
Review №44

I wanted to see for myself if all these great reviews are true, and they are. If you need ANY type of exhaust work done this is the place. Ive been driving for 44 years and had vehicle repairs done all over the USA, and this was unequivocally the best vehicle repair experience Ive ever had. I came in with an urgent exhaust problem and it was repaired right away at a very reasonable price and the job was done perfectly. These are great folks with years of experience and pride in their work and its a family owned business. Travis is The Man!

Ma
Review №45

I called the shop and they gave me a great quote for installing parts I had already purchased online. I brought in my 2006 mustang to get my catalytic converter replaced, and they got it done in less than a day. When I picked it up, a chunk of the honeycomb from my old converter (which must have been in the exhaust pipe ahead of the muffler, totally unexpected and nobodys fault) lodged in my muffler blocking the exhaust from exiting the tailpipe essentially choking my engine. I brought it back right away and they fixed the issue on the spot and didnt charge me any extra! I absolutely recommend the Muffler Shop Automotive Care to anyone looking for great work at a great price!

Cr
Review №46

The got me in and out in about a hour to have a muffler welded in! good price too.

Je
Review №47

I have been going to the muffler shop for over 10 years. The staff is like family. They are always doing what’s best for my car and they research the best price. I know when they fix my car it will get fixed and will have no issues. Also they are honest with the time frame. They will tell you if they can fix and when. They can take payments over the phone and leave the key in the car for you to pick up whenever, however don’t go over 2 days or they will charge you $25/a day. They are super flexible so if you don’t think you can get to your car give the front desk a call and Nikki can work with you. Love this place!

Br
Review №48

Black 2004 mach1.. The shop is outstanding and very helpful and generous. I would recommend this place to family and friends. The price beats the rest and you get a quality job. Thank you muffler shop and to Travis job well done 👍

MI
Review №49

I drove down from Newport news and stopped by 5 different shops for my grand cherokee trailhawk and Each one of them recommended that I come here. That says alot about the shop and its reputation

He
Review №50

Everyone please listen!!! These guys are the Best of the Best. I brought my car in because I needed my exhaust welded. I called early morning and was told I could bring it right in. They welded my exhaust in minutes! I was told there is NO CHARGE and Happy New Year! These guys are Great!!! They are so nice and fixed my Baby 123! I will absolutely visit them for my car needs....Thank You Muffler Shop!!!😁😁😁

da
Review №51

Great customer service and military friendly as well! I went in on a Friday to because one side of my exhaust needed a tack weld. After 15 min job was completed, and they didnt charge me not one cent. I insisted but they just graciously said thank you for your service and sent me on my way. Awesome service and honest people! Highly recommended.

Ga
Review №52

Originally took my vehicle here in 2016 to replace a leaking flex pipe behind my first catalytic converter, which they did for 120 bucks. The flex pipe was leaking again under 2 years around 6/2018. I returned to the shop and explained to them that their repair had failed already and that I was disappointed to see that it didnt last longer. They informed me that it wasnt covered under their 1 year warranty and that it would be another $120 to repair it. Although I was frustrated, I was in a pinch to get the work done so I coughed it up and let them do the repair again. So here we are in June of 2019 and I suspected the same flex pipe was once again leaking after going underneath and inspecting my vehicle on ramps at home. I called the shop last week and they quickly told me that it would be under warranty and asked me to bring it in (Never verifying my current mileage over the phone). So I bring the car by the shop after I get off from work today, Monday (6/24/2019) and they told me that they would put it up on the lift and verify that it was actually the flex pipe that is leaking and let me know. After a short while the woman at the counter returned and informed me that the mechanic told her that the flex pipe was not leaking and that it must be my exhaust manifold but they couldnt tell. I then asked if I could go out in the shop and inspect the vehicle myself while it was on the lift because I highly suspected that the flex pipe was leaking. When the mechanic brought me out and showed me the car the flex pipe was in fact leaking like I suspected and the mechanic just gave me a bunch of excuses about what else was wrong with my car and failed to even acknowledge the fact that their repair had failed again. I returned to the office and was informed at this time that it wasnt under warranty anyway because I had driven over 12,000 miles since it was last at their shop a year ago ( I was never told about a mileage cap on the warranty at the previous time of service or when calling in to the shop about this recently). At this point Im pretty upset and I ask to speak with the manager. I explained to him that I felt that they were being dishonest and had simply done poor work. I noticed when the mechanic had the vehicle up on the lift, that where they welded the flex pipe on was not welded complete on one end because it appeared that they did not remove the exhaust hangers and lower the exhaust down to be able to reach to weld all the way around the pipe. After explaining all of this to the manager he agreed to put it on the lift and look at it himself. After getting it up in the air he called me out in to the shop to show me that the flexpipe had in fact failed but told me that it was welded on both ends all the way around. I pointed out to him the part of the weld that Id noticed earlier and asked him if he thought that was acceptable, and he replied of course. Mind you the weld on the top portion of the pipe looked like someone stuck a piece of chewing gum on there to hold it together (I weld for a living, I know what a proper MIG bead looks like) and that certainly was not it, I wouldnt have a job if I laid down a bead of weld that looked like that. At this point I told him that it was unacceptable and that if he thought it was then I dont know what kind of business youre running but I wouldnt want you to fix my car anyway because youve all lied to me since I walked in the door and you do poor work. I was then at this point asked to leave by the manager and they pulled my car out and handed me the keys. No problem! Im glad they wont be touching my or anyone else that I knows vehicle again. I have never had a worse experience with any business at all as a customer. Horrible customer service, poor workmanship and absolutely no integrity. The manager got mad when I caught them in multiple lies, plain and simple. But I shouldnt have been surprised after sitting in the waiting room listening to his entire staff badmouth him behind his back while he was in the shop. ZERO STARS, STAY AWAY!!!

M
Review №53

Got a muffler and resonator delete for my gfs Vw mk7. High quality welds and finished in a timely manner. It was also cheaper than what big als was going to charge me.

Ch
Review №54

Fast, Friendly, and Professional!They did a great job replacing my catalytic converter and aftermarket cat back exhaust system for a great affordable price vs. a franchise/big shop.

Wa
Review №55

I thought I had an exhaust leak just from the sound took it here they looked at it tightened a couple clamps (I put downpipe and cat back on myself) and said no leaks, good to go. I asked how much I owed them and they said nothing, I spent less than an hour there on a Saturday.

er
Review №56

I went there to simply get my muffler fixed. I was surprised when they fixed it for a fraction of the price I have been quoted by other muffler places. This place is very straightforward and they do not pull your leg. They offer many other car repair services that I know I will be back to get repaired by them. Great people, service, and prices.

To
Review №57

Called and was given prelim estimate. Work was done within quote, quickly and at a 10th price a local dealer wanted. I would highly recommend The Muffler Shop.

Ro
Review №58

Very good people. Highly recommend! Quick service and they did everything that I needed done. I should have came here 1st instead of going to Big Als where they didn’t want to do anything except waste my time.

Sh
Review №59

I highly recommend The Muffler Shop! The customer service is always great! The employees go above and beyond to make sure that your car is repaired correctly. Communicating everything that is going wrong with your vehicle! Keeping you posted on all issues. They appear to be honest mechanics! This is very important when getting your car service! No one wants to deal with dis-honest mechanics that display money hungry behavior! I do not get this impression when dealing with this company!My experience has been a good one thus far! The owner seems to be very nice and exemplifies being lead by a moral compass that is about doing right by the people that they are serving!- Shontrina Charon Fountain-

Ro
Review №60

Highly recommend anybody looking for exhaust work or any other work for that matter. I am completely thrilled with the work they do with all my vehicles including my recent M5 conversion.

An
Review №61

Went there and was approached by a very friendly staff. Told them what I wanted in having the exhaust replaced on my truck. They gave me a more than fair price. I asked when could you do the work, they said now so I said let’s do it. After work was complete and I looked over it, I had no complaints only positive thoughts. The tech who did the work was very professional and knowledgeable. They will get all my exhaust work needs business.

La
Review №62

I had a dead battery one morning, and once getting a jump start from triple A I contacted several garages. I ended up just driving to a garage close to this one because I knew the owner, but he wasnt in and his crew was swamped for the day. They suggested I go to The Muffler Shop. Despite also being busy, and not having a great Internet connection that day I was in and out within 1hr max. Their shop reminded me of my own child hood small town garage where they were friendly and personable. Job well done guys!

an
Review №63

Sam is a top wielder and exhaust mechanic. He did my cat back exhaust for my 2015 challenger scat pack and most recently my new corvette stingray where I did the muffler delete and tips wielded on. His mandrel bends were top notch an dead on. Could not be happier with there work. There prices are very fair for the quality work preformed.

Ch
Review №64

This is the ONLY shop I use for exhaust work. They take great care of customized cars! Travis thinks about how much money and care is put into customized cars before work is done. I would use them for other work if they were closer to me. In the meantime, I will continue to use them as I can.

Ki
Review №65

They have the best customer service and Ive always gotten me out of their shop and less than an hour

Th
Review №66

I had a Flowmaster 50 series muffler installed on my 2014 Ford F150 recently. This place provided excellent customer service and my truck sounds the way it should! Great job guys! I will definitely recommend this place to my friends and family. 😎

VB
Review №67

Went there recently with a suddenly loud exhaust. They fixed the problem that same day for a very fair price. Im a new customer because they earned my trust of not saying I needed more than I did for my 4Runner with 250k miles. Highly recommend their service.

TA
Review №68

Great work and got the job done fast. Headed to a car show and now I have an awesome exhaust job to show off. Cam was excellent and did a great job and welds were nice.

Ni
Review №69

The best repair shop out there. I have been taking my vehicles to Travis at the Muffler shop for years. This small, family owned and run business does it right the first time and takes great care of their customers.

Ch
Review №70

The welders here did not disconnect my battery prior to working on my bike (welding 101?) and fried my battery. Im out a battery and the shop wont accept responsibility for what happened. I understand that they do not typically work on motorcycles, and were willing to do so to accommodate me, but the fact that they were not even willing to cover a portion of the cost of a brand new motorcycle battery to replace the less-than-one-year-old battery I had reflects poor customer care. I will not return to this shop with my car and will not recommend it to others.

Da
Review №71

Just had my muffler on my truck fixed, they did amazing job and at a very good price. Was in and out. My truck sounds awesome and runs great.They are very supportive of the military, and especially combat veterans. Highly recommended for auto motive needs.

Lo
Review №72

I cannot thank them enough!! I needed to drop Range Rover off to be shipped overseas last Tuesday and the night before my exhaust pipe came loose driving back from NC . It sounded like a drag racing car . I remembered it was a muffler place that the folks always were helpful with my questions so I took it to them that morning and explained my urgency and they jumped right on it like a pit stop. They explained the work they needed to do and I was out and heading to my drop off appointment on time ! The repair was clean and my truck was the quietest its ever been . Im now it Italy but will continue to recommend The Muffler Shop to all my friends back home . Thanks again guys

Do
Review №73

I recently had taken my 1996 Toyota Camry there for an oil leak.I received a call about an hour later describing in detail what the issue was and the estimated cost of repair.I was very pleased with the degree of professionalism and knowledge of the mechanic staff there!I After everything was described to me regarding this repair I decided not to have it repaired due to cost.They were very fair and knowledgeable and if it were not a 22 year old car I would have had it repaired ! They were kind enough NOT to even charge me for the diagnostics!!! 2 Thumbs up!

Ch
Review №74

Great shop. Reasonably priced and they get the job done right and when they say they will. I pass many muffler shops coming from Portsmouth to go here.

Th
Review №75

Very nice employees from front desk to the mechanics, fair and fast and I recommend this shop 100%.

Ni
Review №76

Re: Stephanie GalloNo disrespect to Ms. Gallo but she had only been to The Muffler Shop once before and when she left her vehicle overnight it was parked at the business next door to us. I personally apologized numerous times but when she came in at closing time there wasnt much we could do for her but apologize. We are glad she was able to get her oil changed and make her trip.

Go
Review №77

Awesome family owned business. Always fair pricing and excellent, top notch service. Nicki, Travis and everyone there is very professional. I cant recommend them enough.

Ro
Review №78

Good customer service. And the best part is good price than the rest .

Mr
Review №79

Stopped in today to get a hangar repaired. Although they were swamped, they squeezed my smaller repair in. I appreciate them taking their time when they didnt have to. They also did not charge me even though they had to bring it in and put it on a lift and weld the hangar. The lady at the counter was very polite and helpful. I will be a repeat customer here on. Thank you guys for getting me fixed up for my road trip!

Ma
Review №80

Great auto mechanic in the Chimney Hill area. Would highly recommend that you stop in for honest and fair treatment. Thanks Travis!

OO
Review №81

Great service..fast install

Ki
Review №82

Honest, prompt, fair prices - have been taking all my vehicles here for over 25 years

C
Review №83

I did not have service here. However the staff are very helpful and friendly. The estimate they gave me was very fair. I compared it to other shops. Definitely they were in the lower cost range. I can not speak on quality of work because I have not seen it. But I would recomment they based on the atmoshere and fairness alone.

Mi
Review №84

I took my 2014 Chevy SS to them for removing mid section with resonator and make new section with only a H pipe in it to rear mufflers. They made mistake first time around and it did nothing but rattle and forgot to add the H pipe. I brought it back following sat and they took it in immediately and did the rework in timely manner first thing in morning. No trouble given. Everything is perfect now - these guys n gals are very down to earth honest people. Thanks Travis and Nikki! Hope you enjoyed donuts I brought you.

Mi
Review №85

First off, I dont leave reviews unless Ive been thoroughly impressed. For starters. I went and got my car inspected by another mechanic and my car failed due to a leak in the exhaust pipe. (Long story short) but the mechanic referred me to the muffler shop on holland and I couldnt be any happier! I came in, Nicky greeted me, and she made me feel like I was top priority. Their mechanic on hand checked out my car within minutes of walking through the door! He only took a few minutes to give me my estimate and the price also impressed me! Being a female, you get nervous of being over priced or taken advantage of and this was not the case at all. Estimated an unbelievable price for what I needed fixed and got to fixing it right away! Literally in and out and the man was welding my exhaust pipe, lol. Not easy work! I am so thankful for them saving me in my time of need. Definitely have my trust! Thanks again, guys!

Da
Review №86

Travis is the most honest Auto Mechanic you will ever meet.. One of the few places that still run a fair and honest car shop...

Mo
Review №87

Will definitely do business of needed again. Took my car in for loud noise because it sound like a loud race car and they were very honest and had my car fixed and out of their shop in less than an hour. Thank you so much for your honestly and great work!

Ky
Review №88

I took my car in to get an exhaust consultation, because it was free and my car had a check engine light on that said catalytic converter bank 1 was having troubles. I left it there in the morning and was out by 2 p.m. having only spent $270, an amount much less then what Big Als on Witchduck would have charged me (try $1,000 less). Very quick service and very kindhearted. Would recommend to anybody

Ch
Review №89

Really fast and fantastic quality work. They mounted my custom exhaust in no time at all. They tell you the price before doing any work. Highly recommended!

Re
Review №90

We are from Ontario & visiting friends here when my vehicles heat plate got loose. Tech here fixed it at no cost! The receptionist also was pleasant and ready to help! Thank you!

Wa
Review №91

Honest people, I came in for a rattle on my exhaust one tack weld to fix at no charge! Great local business. Highly recommended!

Le
Review №92

Simple cat back install turned into nightmare. No welding required yet without my okay they welded it anyway... then claimed it was wrong part when it wasn’t. I checked before Bringing it in but when I let them know that they got an attitude and said no, I’m wrong the label on box is wrong and the manufacturer put wrong size part in box. So wrong wrong wrong everyone but they are wrong. Go here if you want a shop who can’t put a simple, no welding required cat back on and them to Give you attitude about it. Also forgot to mention despite them welding it when I didn’t give them the okay (they did it without my consent) they left it with an exhaust leak/said it gonna leak and still charged me extra to get it right.... WORST exhaust shop in Virginia stay far far away if you care about your vehicle getting work done right. ZERO stars should be an option

Jo
Review №93

Great family ran shop. Great people and great service!

Ch
Review №94

Went to a competitor within walking distance ...they 1st told me I needed a new muffler ...muffler was on back order so then all of a sudden they can still fix for about 40 $ less the cost of a new muffler ?????? Walked over to the muffler shop told them what just happened ....they fixed in 15 min for 1/3 of the price quoted from other shop. Would absolutely recommend...thanks guys you made my week!

Gl
Review №95

They installed my exhaust system on my jeep. Left welds on my frame??? Had an exhaust leak 500 miles later. They looked at it and told me that, they didnt want to get into it.Huh..,, a muffler shop that doesnt want to get into exhaust repairs.These are the exact words they told me!!!!

Do
Review №96

Great place definitely saved me alot Of money

ba
Review №97

I was rear ended and one of my tailpipe was bent during impact. Stoped by, car was on the loft in 5 minutes. After about 10 minutes heating with a torch and a prybar it was like new. Asked what I owed...nothing. Gotta love that. Had never been there before but I recommend shop to everyone now.

Ty
Review №98

Great service, pretty quick. Price was nice too.

Ky
Review №99

Helpful and friendly team. Even assisted in finding what I needed for my vehicle and fixed it up quick.

Mi
Review №100

Very nice people. Quality workmanship.

Information
8 Photos
100 Comments
4.8 Rating
  • Address:3642 Holland Road # 105, Virginia Beach, VA 23452, United States
  • Site:http://mufflershopvb.com/
  • Phone:+1 757-498-9500
Categories
  • Muffler shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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