user
Uniform Specialist
1275 S Santa Fe Ave, Vista, CA 92083, United States
Appearance
Uniform Specialist
Comments
Na
Review №1

Thanks to Management and staff member Ruben for helping me out on starting my own security company.

Ju
Review №2

I had to return a pair of scrubs due to not being the right size and swapping it out for another pair, but I didn’t have the receipt. The guy at the register didn’t hesitate to help me out and made it happen. Awesome staff member!

Mi
Review №3

Had an amazing experience Shantal Lomeli was really helpful and very professional in helping me get my uniforms fitted and selected. A very seamless and easy process through and through. Thank you Shantal!!

Ja
Review №4

I recently bought uniforms and had to make an exchange at Uniform Specialist. Two employees named Garrett and Victoria were very prompt with helping me. They provided excellent customer service and took care of my exchange no questions asked.I was in and out of the store within 5 mins. Because of their friendly and professional attitude I will certainly return for more business. Great customer service is difficult to find amongst local uniform stores.. Great job Garrett and Victoria!!!

Da
Review №5

I have Been going to this location for years in order to purchase my police equipment. Christina has always been super professional and has assisted me multiple times. She has always gone above and beyond to make sure customers are satisfied and equipped for the job. Daisy has also assisted me in multiple fittings and orders for gear that was not present at the shop. I am highly satisfied with the service I have received.DJ

Ze
Review №6

They always have good customer service. Daisy and Victoria are always there to help out. They are patient and do their very best to take care of their customers in a timely fashion. They quickly greet you and acknowledge your presence the second you walk through the doors! Daisy and Victoria’s work ethic and attention to detail is what keeps me as a return customer!!!

Es
Review №7

Went in to tailor some uniforms, The customer service there was great. Daisy Helped me out with my order I got some patches done and she helped me get my uniforms fitted how I needed them and liked them. The entire time she was very helpful, friendly and she gave me a lot of suggestions that I loved. She knew about everything they had in the store, she had a lot of knowledge on uniforms and items. I will gladly take her help again when I go in the store. I recommend for everyone to go to Daisy!

sd
Review №8

Great service, and stock. Actually had scrubs of all sizes for both men, women, and unisex.

Ke
Review №9

I’m really happy with my uniform, great quality!Huge thanks to Victoria who helped me get all my gear at a much faster pace than any other employee at the store.Great and efficient service!I can only confirm all the positive reviews!

rj
Review №10

Recently went in after deciding to change my patrol uniform to a different setup. Victoria was very knowledgeable. I told her what uniform I was going to and she did everything for me. Easy transition and quick with alterations.

Ju
Review №11

Victoria was a great help! She is very knowledgeable about all the product they offer at Ace. She was able to find what I needed. She also order products that were not in stock and called me as soon as they got them delivered.I would use Ace uniform again in the future. I come from a small department and was helped as if I came from a large account for Ace.

Ma
Review №12

Had a great visit to Uniform Specialists for a utility uniform. Always a great value and great service. Need to throw a special shout out to Christina and Daisy for helping me find the right uniforms. Thanks very much!

Ge
Review №13

Just wanted to do a shout out to Victoria Mariscal at Uniform Specialist. Victoria has been a perfect fit for this business as she has always treated law enforcement with great respect. Victoria always makes you feel like your the only person in the shop when she helps you. A true professional when it comes to customer service. Thank you Victoria.

Mi
Review №14

They usually have the gear I need, and the times they don’t have it in stock, Victoria is great. She helps get the item in house super quick and is always very responsive. Recently I ordered a custom duty holster, and the manufacturer sent it in wrong two separate times. Victoria was on the phone with the manufacturer immediately both times, and didn’t hesitate to make it right for me. I highly recommend the uniform specialist and working with Victoria.

Is
Review №15

The Uniform Specialist is a great store and their staff are especially attentive. Victoria, Jason and Daisy were always very helpful and willing to find the right sizes for you. I appreciated the attention and professional attitude. Thank you!

no
Review №16

I used to not like coming here. There were always new people who didn’t know much. But once I met Victoria it changed! She is always very helpful! She knows so much about EVERYTHING! very pro LE and ALWAYS has a smile on her face. She makes the shopping experience better! If it wasn’t for her I probably wouldn’t shop here.

Gi
Review №17

My go to shop. You will find everything you need with only one stop. Ask for Victoria, she’s the sweetest and most helpful girl! Definitely helps make shopping a lot easier.

Da
Review №18

I have been to this uniform store a few times for miscellaneous gear and uniforms over the past few months. Each time, I was helped by Daisy who was helpful with getting what I needed. I definitely prefer this store over the uniform store in Escondido. Ask for Daisy If you decide to try this uniform store.

Ro
Review №19

Costumer services is great. Ive worked with Victoria many times and she has always been very helpful, accommodating and very good at paying attention to detail. Highly recommend this place.

TP
Review №20

Best Uniform Shop in San Diego County. I have been going here for years and have always been treated well. They have a large selection of gear and uniforms but if for some reason they don’t have what you need the helpful staff can easily order you what you need.The Manager Garrett is great. I used to purchase items when he was a salesman before he became the manager and he has never lost his customer service. He is attentive and dedicated to the customers and the store.Do yourself a favor and stop in for all your uniforms and gear. You will not be disappointed.

vi
Review №21

Victoria was great, she has helped my brother and I with our EMT courses. She knows her product, and provides different options. I am happy with the service and will continue to shop here again. Thank you Victoria!

Bo
Review №22

I’ve been going to the uniform specialist for a couple years now. Victoria has helped me on multiple occasions and provides great customer service. She’s awesome.

el
Review №23

Daisy did a great job helping us on getting us a new business banner. She was really polite and helpful on showing us different types of shirts for our business. I recommend this place and also Daisy.

Ji
Review №24

They have a large selection. If they don’t have an item or your size they’ll order it. You can have all of your alterations done in store. I always end up talking to Victoria when I go in. She is knowledgeable about their products and always quick to help.

AJ
Review №25

Vic was amazing! She provided excellent customer service and answered every question I had. When a couple of items I needed were out of stock, she emailed me updates on when the items would arrive so I could pick them up quickly. Thank you so much, Vic!!

Na
Review №26

Victoria at Uniform Specialist is the best. She always has a great attitude, she is super helpful and always willing to find an item I am in search for. The store can definitely carry more gear and some of the staff can learn from Victoria.

Ma
Review №27

Victoria Rivera, was very helpful and friendly. She took her time and made sure we were taken care off. People like Victoria that have a great attitude and provide great customer service, make you return back to places like these.Thanks Victoria!!!

Ro
Review №28

The staff at Uniform Specialist is amazing! They exceed and go above and beyond to ensure that the customer leaves with all they are looking for and if they do not have it in stock they will order it for you and it gets to you rapidly. Daisy, Shantal, and Christina are so great and have great customer service skills!

Jo
Review №29

Daisy was very helpful with getting me everything I needed, as well as ordering anything for me that was not in stock at Vista location. I was able to get in and out within half an hour with no hassle.

ch
Review №30

Victoria and Rueben are very helpful. They take pride with providing excellent customer service. I’ve been coming here since I moved to North County, and my shopping experience has been phenomenal.

My
Review №31

I went into the store to look for some new pants and a belt. Their staff was responsive and friendly. They helped me look at the various pants they have, which is a big selection. Victoria was especially nice. Thanks Uniform Specialist!

Om
Review №32

Garrett and Victoria made my purchase seamless. They were helpful and very friendly. They were knowledgeable and provided different options for my needs. I’ll definitely be going back!!!! Great service!

Ch
Review №33

Victoria and Garrett both helped me with finding all the gear I needed. They had most the gear in stock and if it wasn’t in stock they ordered it and came in quickly. Excellent customer service provided by these two!

Wi
Review №34

Thank you for always treating me like family walking into your store. For a smaller location you have always had everything we have needed and more.Ask for Victoria for knowledge and the VIP treatment getting you in and out.

Ju
Review №35

This by far on of the worst customer service experiences I have ever had. I am brand new to the law enforcement field and I finally earned the right to wear a uniform and I was beyond excited to go in get my fitting and place my order. Unfortunately the staff at Uniform Specialist took that away. ALL the employees made me feel extremely uncomfortable only 1 helped me and all the others acted as if I wasnt even there while the other would leave the front counter to go gather the clothing for me to try on. Mind you it took over 15 minutes for them to even find the specific uniform I needed which had me uneasy since it was made clear to me they were extremely professional and knew it all. I ended up leaving and found a much better uniform shop. I would HIGHLY recommend that everyone find another place to conduct your uniform purchasing business or have this place be your very last option.

Mi
Review №36

I have been to MULTIPLE uniform stores in Orange County and San Diego County and I have to say Daisy was the most helpful person Ive met BY FAR! She showed exemplary customer service! She was so helpful and made sure my order was done correctly everytime. She went above and beyond expectations on making sure they were completed earlier than the date she gave me. We need more employees like her working there. I would add 5 more stars if I could.

Ha
Review №37

Went in looking for a new duty belt. Employee by the name of Victoria was super helpful and professional. New exactly what I needed and helped me find the items in the store. Highly satisfied with the level of customer service I received.

Ke
Review №38

Victoria is a great person to help you out if you’re looking for anything specific. Hopefully she’s working when YOU go in too.

Jo
Review №39

The staff are extremely helpful and courteous. They have an exceptional turn around time with alterations and ensured that I was being helped numerous times while I briefly waited for my uniform to be altered. I would highly recommend this business for any and all uniform needs/alterations.

Ro
Review №40

I would give the shop one star, but I still have fond memories of the good customer service they once had here. Maybe one day they will get back to taking care of their clients in a timely manner while also being respectful instead of snarky. I am still a current customer, however, one more issue, and I unfortunately will be looking elsewhere to take my business.

Ho
Review №41

I appreciate the staff at Uniform Specialist every time I need something they do their best to help me as quickly and efficiently as possible! Victoria is always quick to help me and the members of my department get what we need and get out In the field!!

De
Review №42

I do not take my business to any other uniform shop in North County. I have received everything I need and received it on time here.Victoria has assisted me numerous times during my visits and always provided me with what I needed.

Ju
Review №43

Daisy and Victoria, Ruben really helped me out so much they are outstanding workers.

To
Review №44

The service, quality and follow up are incredible! Garrett treats our account as if it were his own ! Appreciate the quality of service !

An
Review №45

Victoria is great!! Gets my order done quick and professionally !! Highly recommend, A+++++

Ed
Review №46

Ive been coming here for 20+ years, the staff is great, the prices are competitive and they price match. The customer service is outstanding and very helpful.

Ar
Review №47

Honestly, this place is awesome. Very professional and hardworking staff. I had the lovely pleasure of meeting with the store manager, Garrett who was so nice and helpful. I would definitely recommend shopping here.

My
Review №48

Always extremely helpful. Has basically every uniform, accessory need(s) for all uniformed personnel and items for nursing personnel as well.

Le
Review №49

Christina, Evelyn and Victoria, has great upbeat attitudes which lends to a relatively boring necessity, interesting and fun. They found me the shoes I wanted surfing the web. They worked it out and I purchased two pair. Thanks Angels👼

Di
Review №50

If you need help see Daisy, she always goes out of the way to help in anyway she can. She is very knowledgeable and pleasant.

Na
Review №51

I went in looking for a ring for my husband and one of the workers named daisy was super helpful so kind I will be definitely be goin back there if I need anything else

po
Review №52

Great customer service with fast turnaround and quality work. Cant find what you are looking for, they will either transfer it up from their sister store in SD or order it direct from the manufacture .Its a one stop shop for all your uniform and equipment needs!

jo
Review №53

Worst service ever. Been dealing with this place for years and it’s rare that they don’t mess something up. Only posting today because they were worse than normal. Came in this morning to pick up my uniform which I was told would be ready. It wasn’t ready so they told me they would call this afternoon to pick it up. Had to make another trip back once I got the call. I got here and had to wait around for another half hour because they hadn’t finished my name badge as I requested. As I waited I noticed that the sleeve on my uniform jacket hadn’t been sewn back together. Add another 15 minutes. Got my name badge and the name was misspelled. Good grief. This place is overpriced, has poor service. Why would anyone come here if they didn’t have a captive clientele?

Er
Review №54

These guys are awesome, and stand by their work when necessary. They do great custom items at a fantastic price that beat every other price. And they remember my name when I come in!

Ma
Review №55

This place is hands down the absolute BEST! Veronica and Ruben are so knowledgeable and beyond fantastic! Thank you so much for helping us!

St
Review №56

Victoria is awesome. Always gets me whatever I need.

Ky
Review №57

Apart from things sometimes not being priced and me feeling like a burden asking them to price check... Customer service is excellent very attentive.

Mi
Review №58

Victoria did an amazing job with getting my custom order correct and made sure it all arrived on time. She called me when it was ready.

Me
Review №59

This place serves many professional agencies such as Police. Yet they themselves are quite unprofessional.The uniforms took several weeks to come in, and then they called me finally saying they had them. The girl who helped me when I went in two days later then said they didnt have them.Took her excessively long to find it, and then the pants did not fit. If you must get pants here, get one size up because they produce them too small for accurate measuring.

Ma
Review №60

Victoria helped me get all the gear I needed and the alterations to my uniform were completed before I finished my purchase

Jo
Review №61

Very nice staff. Good selection of transit uniforms and accessories.

Jo
Review №62

Go to Daisy! She’s the best and is very helpful!

Ke
Review №63

I like Uniform Soecialist they do a great job when selling or serving your needs a 5 rating in my book

Ni
Review №64

The service was excellent and the staff were helpful.

Ma
Review №65

These guys are great and provide awesome service! I’ve been working with Garrett and Victoria for about a year now and they are the best!

Ch
Review №66

Very helpful staff and they can get whatever you need for your uniforms pretty quickly, but you have to call and check up on your orders

Se
Review №67

Ordered and fitted for workrite nomex uniforms here, good service, everything was fit well to me. The price matched some stuff from Galls for me also.

Ra
Review №68

Been waiting for my uniform jacket since March, and get a call on April 5 saying its a couple months back order, go in today given a new date December 3 this is a joke I do not recommend ordering any thing from here this is completely sad

El
Review №69

The People that work her are very knowledgeable . The manager here great and he alway know what I’m talk about .

Er
Review №70

The ladies at Uniform Specialist Daisy & Christina were so helpful and friendly!! Their the Bomb 💣!!!!

ch
Review №71

Very helpful employees that have wonderful people skills. Seamstress was extremely helpful and kind.

Wa
Review №72

THe Oldest shop but always had great CS thanks

Th
Review №73

Always know their stuff...awesome staff

Br
Review №74

Best place in North county to get your police uniforms and accessories

La
Review №75

Don’t go here they don’t say their name when they answer phone and limited selection order galls online much better service my wife came in for pepper spray and some lady gave her the wrong item I was going to get a vest from them but now I’m not going back

La
Review №76

Their employee Garrett was Awsome

M
Review №77

Friendly staff,decent chef coat selection

Sa
Review №78

Good customer service here

Jo
Review №79

Outstanding service!

Jo
Review №80

Not bad just the time I went they didnt have my shoe size but some 5.11 boots, nice place though

Ki
Review №81

Does great patch sewing

RD
Review №82

Expect to wait. Always try on every piece.

Tr
Review №83

Very helpful staff

Du
Review №84

Always sharp

Sa
Review №85

Not Happy with the service. I was there 3 weeks ago. They play arownd to much

Ne
Review №86

Good service

Br
Review №87

Kind and quick service

Ja
Review №88

Great workers

El
Review №89

The person who attended me very nice and showed me what was within my budget. Suggested Quality, brand. It has everything you need

Information
8 Photos
89 Comments
4.5 Rating
  • Address:1275 S Santa Fe Ave, Vista, CA 92083, United States
  • Site:http://aceuniforms.com/
  • Phone:+1 760-724-9481
Categories
  • Uniform store
  • Clothing store
  • Custom tailor
  • Embroidery service
  • Medical supply store
  • Police supply store
  • Shoe store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–3PM
  • Wednesday:Closed
  • Thursday:9AM–3PM
  • Friday:9AM–1PM
  • Saturday:Closed
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations