I can say these people have definitely won another long-term customer. They are helpful, knowledgeable and all around great people. They will even make suggestions as far as helping you diagnose problems if you are attempting more basic diagnostic and repair yourself.If it were possible to give them more than five stars I would.

Great service and great products

Forgot to leave review I had to look up number because now I need a new appliance a refrigerator .about a year ago I purchased a dryer we had a horrible storm and the next day I noticed my dryer no longer worked i called them they got me in the following day and changed the fuse which I didnt even know dryers had. Dryer still works a year later. their service was absolutely amazing great company like I said Im going back to them for all my appliances needs they take care of their customers money well spent

The service at Appliance Plus was outstanding. They went out of their way to help me troubleshoot a washer I was trying to fix. Overall a great experience. I would recommend them to anyone.

Ive purchased appliance parts from them in the past and theyve always been fast, courteous and helpful. Finally needed assistance with a repair on my 13 year old refrigerator that I couldnt seem to take care of, he came out at the appointment time, found the issue, ordered the part and returned the next day to install. We were up and running and price was fair. Thanks so much for your service! Based on my experience I would readily recommend them.

Drove 40 miles just to do business based off reviews online. Walked in to buy washer, dryer, and stove. Lady was on the phone the entire and acted like we were a bother to her phone call... Had she welcomed us in, we wouldve bought quite a bit. Guess the call was more important than sells.

I bought a used stackable washer and dryer from an individual,, not knowing whether or not it was working properly. I was concerned about leaks and wiring (and knew it needed all the connecting hoses, etc.) I wanted someone who knew what they were doing to check it out, put it through the cycles. Jill was so nice on the phone, understood what I needed, and scheduled a service call the next day. Shannon arrived on time, brought all the needed hookups and had it up and running in less than an hour. He answered all my questions, showed me where everything was located, what not to do, and things to look for. He could not have been nicer. I will definitely use them again! Thanks so much for time taken to make sure everything was done right.

As soon as you walk through the doors your greeted to a vast selection of appliances. Dishwashers, Washers, Dryers etc. Theyre very open on answering any question you may have, as well as switching the plug type to any appliance you choose to fit your outlet! Very speedy service too, I was in and out of there in below 15 minutes.Be sure to check there Facebook page too, itll give you a good preview if your looking for anything in particular.Overall good place!

I bought a washer here about a year and a half ago and it has been a great one! 3 weeks ago I had to replace my dryer and they fixed me up with a great one! Thanks guys!

We bought a stackable washer and dryer about 6 months ago and it is great! We will be looking to get at dishwasher and will check this place out first. Great people, products, and prices!

Awesome experience...went only to look but ended up buying!! What I like is they deliver and install!! I give them 2 thumbs up!🙂

Been doing business with these people since 1982, I still enjoy their honesty

The young man working there was attentive and helpful. Aside from the stove that I bought I wanted to buy one of the microwave that gets mounted above a stove. They only have a black one on display and my appliances are white. I asked if they had white ones and he didnt know that the owner walked in at that moment. He said that he had a number of them and would find the nicest one for me to purchase. Then yesterday his wife called me to say that they wanted to put a new handle on the microwave and could I pick it up Monday instead of Saturday. I was very impressed that they already had the sale and were willing to go above and beyond what I had already paid for. I definitely would recommend their store.

Awesome place. Highly recommend them.

I BOUGHT MY STOVE WHEN I FIRST MOVED TO WACO AND ITS BEEN AMAZING. BOUGHT A WASHER AND DRYER.THEYVE BEEN A BIT PROBLEMATIC BUT NOTHING A LITTLE TINKERING WOWNT FIX.Good quality for used items.

The gentlemen here were very helpful and knowledgeable, and the appliances are reasonably priced. Nice clean store.

I called and scheduled my repair. I wasnt told cash only. He spent maybe 15 minutes never moved the machine to look for a problem. I was then treated like a criminal being followed to get 79.00 in cash. I had to ask for a receipt and wait for him to write a generic one out in a parking lot. SHADY dealings. I feel I was ripped off with a smile. BeWare of this business. I will be calling the BBB and lodging a formal complaint. Absolutely horrible

Great place to get quality used appliances..friendly staff and they will gladly deliver

If you are someone that has never dealt with this place: the lady will tell you that they will charge 60 if u bring your washer to the place to get repaired or 70 if u want them to come to your place. She will also say that the 70 dollars will go towards repairing and parts BUT that is not the case. They charged me extra for parts and I extra for the time they spent repairing. This is not a place to deal with. They will not give you receipt. At best they will give you hand written receipt and then claim that they have never done business with u. Every single thing they say is a lie. I am so disappointed that places like this exist for our community.

Im very happy with the washer and dryer I bought and with the service provided. These are good people.

I bought a Washer/Dryer from Jill Castillo upon moving to Waco. This family business takes care of their customers, and they even repaired my dryer after the warranty expired. Buy local at appliance plus, and you wont be disappointed!!!!

I had a repair done. There. Wasnt happy with it. I felt like I was over charge. They forgot to tell about the hidden fees. Such as they charge for just looking at your product. Even though I gave the job to do it. But I paid it. ( they said if I bring it to them it would be 40 plus parts and taxes if they come by it would be 60 plus parts and tax. So I brought it to save the 20 bucks. But wine up paying for parts plus labor plus looking at fees. Then they added the taxes. I felt like it wasnt right. )

Yall buy use washer and drayer

They do not do appliance repair. And the prices of the refrigerators that they have are outrageous unless youre a millionaire theyre very unreasonable

When the problem came so did they to solve it love this place