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Meineke Car Care Center
10121 Capital Blvd, Wake Forest, NC 27587, United States
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Meineke Car Care Center
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Su
Review №1

So far the brakes seem to work well. Over time we will see if the job holds up, since I’m a delivery driver.It was more expensive than I would’ve liked, based on an estimate given me by a friend who knows car repair very well.I did have to wait longer to get it back than I was told to expect, but if it was to ensure the safe outcome of the repairs, it was worth it.

Je
Review №2

Needed an NC inspection, threw in oil change for good measure. My vehicle ended up failing for tires, which was not unexpected. Carl did not have the tires my car called for onsite but proceeded to find them locally, went & picked them up & installed for me ON SATURDAY AFTERNOON. Definitely above & beyond service! My 1st visit will not be my last.

Em
Review №3

THE BEST PLACE TO GET YOUR CAR SERVICED!!!! Trust me, I have been to many places for my beater of a car. Carl is amazing and so helpful, if I was the Pope I would canonize him because he is a literal living saint. I cant say enough nice things about how much he helped my situation. The customer service is unmatched. I was told by two other places that they have never seen this problem before and that it needs to be taken to the dealership. But meineke never gave up on me or my geriatric vehicle! I have never experienced such exceptional communication. They went out of their way to accommodate my work schedule, I said I would uber over when I got off to get my car. They sent someone (I believe his name was Michael) to pick me up from work!! I do not have words for how much I appreciate their hard work and determination. They are so patient, kind, helpful, honest, and thorough. This shop will go out of their way to make sure everything is perfect and that you are in the loop. Take all your car problems here!!!

Ja
Review №4

Outstanding customer service by Craig and his colleagues! The task at hand was going to be a few hours; so Craig had one of his colleagues drive me back to my home! Brilliant business decorum; will definitely go back for future repairs!!J. Poe

gi
Review №5

I took my car in for a brake services. Carl took the time to explain everything and was very helpful and honest. Fast and friendly service. I am definitely bringing my car back for future services!

Fr
Review №6

Dropped my vehicle off for state inspection and oil change. Done fast. Done right. See you next time Im due.

An
Review №7

My husband bought my car in, unsure what the issues were because the car was hesitating when I was starting it. Anyway, he was told that they would do diagnostic test to see what the issue was. The test is $115 and if we had them repair whatever is wrong the fee for the diagnostic test would be waived. After testing they found out it was the battery, so he had them replace the battery. They then refused to waive the diagnostic fee and instead charged him half the fee. He referred back to the original conversation and ask why the fee was not waived as that was the initial agreement. Person at the desk claimed that it was hard for them to do the test so they had to charge him half the fee. This was very upsetting, my husband paid and left because he’s a black man in this country and did not want any confrontation with the police. However, this is unfair business practices and taking advantage of a customer during a time when we’re all trying to keep a few dollars in our pockets. Needless to say we will never use them again, and will tell everyone we know not to either. We have been using this business for a while now. Yesterday was our last time.

Ki
Review №8

I had a great experience here! Carrie was amazing, she actually kept me company while I waited for my car to be done and we had a great conversation! The service was quick and efficient. I have no complaints.

Co
Review №9

Great people and awesome costumer service. Quality work evacuating/testing and recharging my A.C. system after I replace all the A C components. Also had the best price I could find for my area. Thanks guys

Ja
Review №10

The gentleman at the desk is so kind. I believe his name is Craig. He was so friendly and helpful to everyone that came in. I Really appreciate that these days!

St
Review №11

The manager is very friendly, makes you feel comfortable, and assured they can fix any issue with your car. The staff was fast and efficient. And lastly the prices are very reasonable. I would highly recommend this location.

Se
Review №12

My experiences have been great!! The staff members are friendly and the service on your vehicle is done in a timely manner. I have been coming to the same service center over two years. Its very convenient and I make my appointment in line.

Ja
Review №13

Carl, Jimmie, and Carrie were amazing! They treated me with the same service and respect when I got caught in a rain storm and walked in right before they closed just as if I walked in first thing in the morning. I appreciate them so much, they greeted me with a smile and I walked out with a smile. I recommend them if youre looking for reliable, humble, and well educated group of people in mechanical work. Thank yall!

Da
Review №14

The work was outstanding and my car drives great after they diagnosed a damaged strut, repaired it with my custom parts, and aligned the vehicle. The managers were patient and responsive and reassured me that the job would be done. They are very personable, knowledgable, and are car enthusiasts.

Je
Review №15

This place is great only place i take my vehicles they are honest and dependable and treat everyone like family highly recommended they dont try to upsell

fr
Review №16

I had the worst experience ever! They did not know what they was talking about!!

Ja
Review №17

Took truck in for AC repair, and It cost me over thousand dollars. Technician had to take apart the dashboard to get to everything. Now either the technician forgot to reconnect the cables or he loosely connected them. We were headed on trip the next day and the next morning we woke up and the truck wouldnt crank. Now we have never had an issue with the truck up til this point. This was the first major repair in over 2 years of owning the truck. We had to cancel our plans, get a jump from some nice folks, and then head back to Raleigh. The cruise control wasnt working and the lights were coming on all the way back. All of a sudden the pleasant customer service was out the door, and we had real hard time getting the owner to accept any kind of responsibility. I brought my truck in for AC repair and all of a sudden there were other issues that werent there before. They reconnected the cables, and everything eventually worked right again. Their mistake cost us a family trip, and many headaches getting the truck right again. I wont ever return to this auto repair shop.

Ma
Review №18

The customer service is the most caring that I have ever experienced. Carl and his staff are super nice and the service is excellent! I would definitely recommend the Wake Forest Capital blvd site to friends and family.

Ca
Review №19

I am beyond grateful for the quality of service and work rendered at this Meineke Car Center. Rob (the manager) and Carl (service attendant) were very professional, respectful, caring and timely with their service. They offered me a car to drive while my car was in the shop since my car needed to be there for a long time, they explained everything that needed to be done and made sure I was comfortable with the decision I made. They really go above and beyond to provide excellent customer service (so much so, that another customer offered Carl to talk to his son who writes and publishes Children’s books to honor and recognize their excellent customer service! When I heard the customer say that, I was in awe!) — I am new in the area, so I went to this site based on the good reviews I saw online. This weekend I had an opportunity to experience what everyone else said on their reviews, so much so, that now I’m leaving my own. Thank you Rob and Carl for your amazing customer service, I will continue to bring my car to your shop and I will happily recommend you to everyone I know!

Mo
Review №20

I went to get my front end aligned and the guys were very nice and professional. They also changed some tail light bulbs. They were fast and knowledgeable and I will definitely be returning.

ed
Review №21

When to get my oil changed fast and easy and everyone was nice

Ne
Review №22

Have been going to Meineke for about 8 years with Jeep’s, Tundra, and several Hondas. Always treated right. Work done on time. Absolutely trust their recommendations. Too many shops in the past seemed to recommend things to make a buck. I often have them tell me to wait on things until the next time or two and appreciate the heads up so there are no surprises down the road.Awesome place. Capitol in wake forest is the shop where we go.Rob and Carl are awesome!!James and Omar the owners are top notch.

Ke
Review №23

Excellent experience. Super professional, diligent and fast. Took the time to explain everything that needed repairing! I highly recommend.

St
Review №24

Extremely friendly staff who were sure to provide me information ahead of time and help to make an informed decision without any pressure.

An
Review №25

This was the best experience I have had with Meineke. I called in advance to book a appointment they said they were booked but if I could come as soon as possible they could fit me in. I was able to arrive in 30min and they did my oil change in less than 20min on a snow day. All other places Ive taken my car took took a hour and half to get things done. They also replaced my air filter and was able to work out a deal for a great price. The mechanic greeted me with a smile and was professional. I will be coming to Raleigh shop from now on.

Be
Review №26

My first time going to this shop and I must say I would definitely be using this shop from now on. Customer service and all was great. I truly recommend this shop to any and everyone. Great work!

St
Review №27

I looked at reviews before I decided to come here, and what I read was right! Professional, clean, and inviting atmosphere. The guy at the front desk was super friendly, and he didnt try to upsale me on anything or try to tell me I had other issues that needed to be taken care of instead he just did what I asked, and you want beat an oil change for $25! Ill 100% be back for all my oil changes in the future! Thanks you guys!

DJ
Review №28

I went to this location for an oil change. The process of making an appointment online was seamless. When I got there, the manager named Kenneth assisted me and he was extremely sweet and helpful. I had a coupon for $10 off of an oil change and he accepted it. He gave me a rundown of their oil change process. He asked if I was leaving the car or staying and I told him leaving, so I can go to my classroom and and get some items that I need to use to teach my students virtually. About 2 hours later, he called and told me my car was ready for pick up. When I arrived, Kenneth was who assisted me with checking out. He told me my total which I was extremely shocked to hear because it was $40 cheaper than what I was told the price would be. He realized my startled face and said, “Thank you for all that you do for students. I hope you will accept this 50% off discount that I applied to your total today.” I was stunned and so happy. I am only giving 3 stars because 1. Employees didn’t wear mask, nor did they enforce customers to do so. 2. There was no windshield wiper fluid which I was told was part of the oil change. 3. The next morning, as I was sitting in line at the car wash, my check engine light came on, car started smoking, and I had to get my car towed to the repair shop across the street from this location. I wouldn’t bringing any of my cars here again, however, I appreciate the customer service that was received.

Sy
Review №29

Carl was awesome! I didnt catch the mechanics name but he seemed to be the lead tech he was awesome. Got us in very quickly. Personable and understanding.

Gr
Review №30

Friendly and professional service from these folks. My truck needed new tires, rods, and back drum brakes and they got the work done efficiently. Will definitely be using their services again.

Ce
Review №31

This is truly service with a smile. Carl was great, and the service, as always, was excellent. I keep coming back because they do such a superior job. Unlisted service was the yearly car inspection required by NCDOC.

Lo
Review №32

From my call to make an appointment and walking through the door Rob I think his name is was very friendly and when I walked in he greeted me with a warm welcome and addressed me by my last name. Excellent customer service is extremely important to me, It made a difference with me going there or choosing a cheaper place. The manager I dont know his name overheard a conversation between myself and another customer and exhibited a real case of humanity towards me. It brought me to tears I am grateful to him for that. God bless you!!! I would recommend this place in a heartbeat. I was really skeptical about going there but Rob was so inviting on the phone I decided to go, that was the best choice. They showed me a print out of what needed to be aligned and which way they were aligning it. I was updated throughout the process. I appreciated that. Thank you for your excellent customer service!!!

Tr
Review №33

Great place, every technician was kind and attentive. They made an extra effort to make you feel comfortable and welcomed. Its out of my way...but I will be back. Job well done

Gi
Review №34

Extremely professional. Seems every technician in there servicing the vehicles maintained a professional attitude, very polite and a desire to meet the needs of their customer. Overall: Very impressed!!

Jo
Review №35

Great staff, my problem was quickly diagnosed and repaired.

Va
Review №36

They were great! They were able to get me in the same day I called. I went to the wrong location (meineke on Jones dairy rd, wake forest) they were very rude and was pretty much irritated I was there 15 minutes before they closed. I called this location telling them about my mistake and I wasnt going to be able to make the appointment due to I was 10 min away from this location. They told me to come anyways they were able to work me in. So now I was late the manager (who I think is the manager) tag team my service so they could still leave on time and my service was fast. They informed me of everything that needed to be done and gave information on prices for the things that need to be done at the next service. Will definitely come back!

Da
Review №37

We have been taking our cars here for over a year now. Rob, at the front desk always has a smile on his face, listens to the concerns we have going on with our vehicle and relays back what the guys will do while our car is there. The garage is always in professional mode...clean and busy working hard. Very easy to schedule appointments and have your vehicle taken care of promptly. Always a great experience!!

Ge
Review №38

Friendly professional service! When I walked in I was greeted to a warm smile. Rob was outstanding. Listened to the issues I had been having with my vehicle. And offered thorough, concise quote.

zh
Review №39

They made sure the brakes price was nice and affordable and also offers a come back to have it fixed for life policy which is wonderful! The people are very nice and I will definitely come back

Va
Review №40

The service was great, very pleasant and courteous. Eric kept me informed of what needed to be done and the cost. He even had a loaner car so I could go pick up breakfast. They also didn’t overcharge me as other places have done in the past. I did find out that they perform services that I didn’t realize they did so I’ll be back to get my catalytic converters replaced!

Mi
Review №41

My first time there and I will be back. They took my car in at the last minute, called me before starting to work on my car and made me feel really comfortable.

As
Review №42

Had a great experience. Terry and Paul where fantastic in diagnosing my problem.

Ji
Review №43

Very nice, quick, clean and honest. Asked me first about a minor repair to pass inspection before just proceeding.JC

Zo
Review №44

Super friendly and did everything for a really good price! They treat their customers like family and not like money making opportunities.

Jo
Review №45

Staff were really nice and professional.

Ve
Review №46

Came for NC state inspection. Service was quick and everyone friendly. This is my third time coming for service and looks like it will be my go to spot for car maintenance.

jo
Review №47

My experience with this business was very pleasant. We stumbled upon this business in an emergency and were glad we did. The staff members were very professional and courteous. Customer service seemed to great and they really seemed to care. I had them to check my brakes and although they were swamped, once they saw my pads were metal to metal, they told me that they did not feel good about me leaving in that condition, and fit me in very quickly and allowed me to still make my prior engagement. I am definitely recommending customers to this business.

Ne
Review №48

From the first time that I called and spoke to James to the several times that I spoke to Rob, I felt welcomed and appreciated as a customer. Both of them are genuinely kind, patient and helpful. Being treated with respect and valued as a customer is what I expect from any business and I definitely received it from Rob and James. On my way to pick up my car I spoke so highly of them and their cost of various services & coupons to a friend that she had already called and scheduled an appointment before I arrived!! I will definitely go back for future services and refer them to anyone that may need their services!!! Nettie

Al
Review №49

I’ve been going to the car service center for a few months now and I can honestly say these guys have been on point from day one! They are curious, efficient and provide quality service.

Jo
Review №50

A great shop is hard to find and this is a great shop. Very easy to work with. Top notch work that was ready when promised. Aftermarket mods that other shops didn’t want to touch; complete catback exhaust, wheel spacers & they wired-up the side mirror turn signals. They aren’t the closest shop to me, but they’re worth the drive. I’ll definitely be back... I have more mods in mind. 😎

Mi
Review №51

The service was friendly, quick and professional. This Meinke facility has become the regular oil change choice for our 4 card. Excellent experience.

Ke
Review №52

I had a great experience at this location. Rob was super nice, honest, and informative. The guys in the garage were able to get me in and out in record time. I am definitely coming back to this location and will tell friends to use this place, as well.

Ja
Review №53

They did not fix my issue. I left having to take my car to another shop. They did not have any follow up. I kept getting “I was just about to call you” line

An
Review №54

The crew at Meineke were terrific! They were professional, nice, knew what they were talking about and explained everything to me so I understood what they were going to do to my car. They even drove me home and picked me up! I will recommend them to my friends who need car repairs of any kind. They do it all!!!

Ma
Review №55

Cool crew and I can trust them to take care of my vehicle every time

Br
Review №56

I made an appt online through the website. It was easy. When I got there they got me right in and took care of my oil change. They also noticed a rattling (that I have noticed for a while now) and took the time to find out what it was. It was a loose piece underneath. They fixed it for me at no charge. I would definitely recommend and use them again!

Gr
Review №57

Been pleased with the service and the work done by these guys. Car repairs are never fun, but these guys help take the edge off!

Ad
Review №58

I chose Meineke because Rob patiently took the time to explain different tires to me and pros/cons. He answered all of my questions knowledgeably and honestly. My schedule was accommodated and work done quickly. I highly recommend!

Jo
Review №59

This Meineke location is pretty great!! I started bringing my personal car here because its near my girlfriends house. But, now I bring my work truck here too, because theyre quick & usually have appointments available when I need them!

Ba
Review №60

I went there today because my car would not start. Rob checked my battery and alternator. He found a loose battery terminal and fixed it. He made my day and did not try and up charge me for parts I did not need. Honesty and integrity go a long way. Thank you Rob and Meineke. I am now a lifelong customer!

Bo
Review №61

I really enjoy this Meineke and they never have done a bad job, but they are not wearing masks during the pandemic. Not requiring customers to wear masks is one thing, not wearing them yourself as a business is another.This was very disappointing for me to see. Masks can save lives (no matter what your views are on them).And Im talking about the front-desk staff. I dont care what the mechanics do behind the scenes, away from me.

An
Review №62

These guys are great

Re
Review №63

On Friday September 18th, I took my wifes 2012 GMC Acadia to the Wake Forest Meineke location #1875 for a state emissions and safety inspection. The morning of we had to jump start the vehicle for reasons that were unknown to me and the check engine light was on. After it failed the inspection, I left it with them for further diagnostic. They called later and said the alternator, battery and wiper blades needed to be replaced to pass the inspection. After leaving the vehicle overnight the work was completed and went to pick it up Saturday afternoon.After paying $868.64 for the work completed, we noticed the remote start didnt function, the engine light was still on and it had a rough idle that was not there prior to service. The vehicle appeared to be in worse condition from when we dropped it off. After informing them of these issues they brought it back in then shop but with much hesitation. You would think they would eagerly say lets pull it back in to see what happened. But they initially told us if something happens over the weekend bring it back on Monday.After waiting some time, they gave us the green light and said it was fixed, which it appeared to be. On the following Monday the car wouldnt start. We brought it back and after a few hours they said it was good to go. Then on 9/24/20 while driving, it started raining and the new wiper blade came off during a rain shower. I had to take the vehicle back again making this my fourth trip to the store not including the re-inspection test that occurred on 10/3/20. During this process there was other work discussed that they didnt follow-up with me on until I had to return for the re-inspection for the emissions test. The service provided appeared to be ineffective initially and done in haste. My son was late for school due to the car not starting, I had to take off work and use my personal vacation time, and we were exposed to a major safety hazard when our windshield wiper blade came off during a rain shower.Edit from 10/13/20 at 9:23 am: Our SUV had to be jumped again this morning and is now at Meineke once again. This time they want to hold the vehicle for a few days to figure out what is going on. Still no solution after going back and forth for nearly one month.Final Update 10/20/20 - In order to leave our vehicle at their shop they needed to get us a loaner vehicle. They couldnt come up with a loaner vehicle that was comparable to ours in size because they would only stick with their one dealer and not look elsewhere in town. We wouldnt settle for something smaller since we have 3 car seats and other items that are needed daily, which is why we have this SUV. At that point I reached out to their corporate office for a third time and finally spoke with someone after a call back. After re-telling the whole story, as soon as I shared about them not getting a loaner vehicle that was comparable in size, she swiftly cut me off and said you refused to accept how we were attempting to help you so we wont do anything else and a refund is out of the question because the shop did perform quality work. Its unfortunate that everyone involved turned a blind eye to what really happened, including the owner who refused to speak with me over the phone. Quality work solves mechanical issues, not create more.

pa
Review №64

I booked my appointment online which was convenient and simple. The technician who helped me check in made the process easy and the work was done quickly. I was surprised though that the employees were not wearing masks. That was disappointing.

Ja
Review №65

Had a great time here with the very friendly staff. I had requested service online and arrived a few minutes early for my appointment. My inspection was completed on time and they kept me updated. I enjoyed this experience and prompted family members to make an appointment too! They had the very same experience! Its always good to deal with great customer service!

Ch
Review №66

Went in for a state inspection. Place was very clean and employees were being very safe with current COVID conditions. I was in and out in 30 or so minutes.

Co
Review №67

Great service and great people!

11
Review №68

Great service. Friendly people. Didn’t have to wait long.

Ke
Review №69

I was well pleased with the customer service at the location on Capital Blvd in Raleigh. The management and staff keep me informed and kept to their estimate of cost. The quality of work seems excellent

Sh
Review №70

James was great! Although my services took all day, he was kind and patient with me. He offered me a loaner vehicle & explained every detail of the service. But this isnt what struck me to give them five stars. It was the overall consistency. He ran into a few customers who werent as happy and he remained kind and friendly. He found the best solution he could for each customer. These are reasons to come back over and over.

Na
Review №71

Very professional and explained in detail what they found and what it will take to fix it.

Yv
Review №72

My appointment for an oil change was at 10am and I arrived 20 minutes early my car was serviced and questions I had answered, I drove off a happy customer by 10:30 am. The mechanic and front desk person was very professional and gave me a timeline when to start looking for new tires. Very professional and honest people the customer service was excellent and their prices very affordable.

Al
Review №73

Always competent, friendly service, priced fairly.

Ga
Review №74

I took my daughters car in for an oil change, the management and staff are great !!

Fr
Review №75

The entire Wake Forest Meineke team was professional and thorough. The value for services (and the quality) provided was on point with a great experience. Have, and will continue to be a customer of this great automotive service provider. (Services on this visit - Brakes, Oil Change, Motor Mount, Front axle CV boot - 2006 Toyota Sienna - 240,000 miles and drive like it has 50k miles on it)

Br
Review №76

Great services with friendly and knowledgeable staff.

An
Review №77

Meineke- Wake Forest is the absolute best. I had an issue at another location and Meineke Wake Forest took care of the problem above and beyond what was expected. James handled the situation with care while being extremely courteous. Now, I only go to this Meineke location in the area. If you want quality service in a timely, professional manner go to Meineke-Wake Forest.

Fa
Review №78

Got an aftermarket exhaust installed here. Great customer service and Rob was very helpful throughout the whole process.

Ge
Review №79

A glutton for punishment. Ive been coming to this one for over 4 years now. Ive seen I cant even count maybe 7+ new managers and again another needs to work on customer service skills. Got an oil change and tire rotation...needless to say pay attention look out into the bay to make sure they are doing what theyre supposed to. Their tire rotation is side to side same axle . They did not move the front tires at all and then the manager wants to debate saying he did. I know my car. I also had a coupon for $10 off ANY synthetic oil change. Needless to say that did not apply to my car because mines uses the synthetic blend. They pulled my car in and out so fast I dont even know if they actually changed the oil. They were good years ago, but I really believe its time for a change. I wouldnt trust them with my car any longer. Its just hard to get good service these days.

Ju
Review №80

Ive had two excellent experiences with this shop, with different managers, so its definitely a company/store culture that is great. My first visit was for brakes and to get some other maintenance done. I was told by another shop that I needed a certain service, but when the folks here inspected my car, they not only told me I didnt need the service, but they explained and showed me why I didnt need it. They were great with working with me about coupons as well. My second visit was a follow-up to a continued issue, and Meineke first tried to fix it at no charge, and when that didnt work, they accurately diagnosed an issue that a dealership didnt believe was an issue. The staff kept me informed at all times, was incredibly friendly, and I felt like my business was very valued. I will be using this shop for my auto needs from now on. I highly recommend it.

La
Review №81

THey were wonderful and professional. THe work was outstanding. I would definitely go back for all my car needs.

Ka
Review №82

I really appreciated that they took time to explain the diagnostics and their recommendations. I never felt that I was being up sold. I will be back for future repairs.

ca
Review №83

This was my first visit to this location.... Staff was very friendly and helpful. I would definitely recommend this place.

Ki
Review №84

Meineke will service our vehicles for life. Ken, at Meineke worked not only on our vehicle, but he fought side by side with us when our warranty company refused to pay for the repairs for our vehicle. He got them from paying zero for the repairs to paying the full amount. He saved us thousands of dollars. His knowledge and expertise on vehicles and warranty companies were priceless. Our vehicle ran 100 % better. He checked with us before he did any work. Ken explained what needed to be done and why it needed to be done in terms that we understood. We trust him and will send family and friends his way to get the best work done on their vehicles and to receive the best customer care. If you want excellent work completed on your car, reasonable prices, invaluable knowledge, and someone to go to bat for you with warranty companies, Ken and Meineke are the best and only option for repairing your car. They are beyond good!

Sh
Review №85

I have used this meineke for several years and have never had an issues. If there is something wrong with my car, they will make sure to show me exactly what it is wrong. I’m a woman and have been burned by mechanics before but I have really appreciated how they treat me and my car.

Cu
Review №86

I bring my vehicles here and trust them every time. World class customer service!

Le
Review №87

I go here for all my truck work. The manager James is great and staff is attentive.Example: I took my truck to Jiffy Lube down the road because I had a free oil change and while I was there I asked them to take a look at my tire because I thought I had a small leak. Long story short, they said they couldn’t find anything wrong. I brought it to James and they found two separate tires with two separate nails… SMH. You get what you pay for I guess!

Rh
Review №88

Hi It was truly a blessing God is so truly Greatly to be PRAISED Wonderful place pleasant staff it’s was a wonderful experience and I will make this place my auto place to go Thanks James and all the staff who serviced my car I was really please.

K
Review №89

The owner is one of the most professional and polished people I have ever met, this includes the 17 years I’ve been in a office. Fair pricing and swift service, it’s safe to safe I’m a customer for life.

As
Review №90

James & his team are fabulous! They assessed my damages and offered a great price! I was in and out in no time! Very knowledgeable and kind as well, I won’t take my truck to anyone else!

Sc
Review №91

I scheduled appointment for oil change yesterday, and they were ready to begin the oil change promptly, as scheduled. New manager, Ken Dalton, was very efficient, courteous, and informative. He did not push up sells. However, while waiting for the oil change, we chatted and he reviewed my vehicles service record. He mentioned that at some point I might want to consider transmission service and tune-up. Neither had to be done immediately, but I knew both services were needed. My car has about 120,000 miles on it and according to manufacturers guidelines, I knew it was time for transmission service. Meineke happened to have a transmission service special promotion, so it was a great time to do this preventative maintenance and I was grateful they were able to do it immediately.Also, my car had started skipping a little, not a big problem yet but I could feel it skip occasionally. I just had not considered the problem significant enough to take it in for repairs. The car had never had a tune-up, so I decided to also have it done this visit. When I saw a spark plug they removed, there was a considerable gap so I am confident the tune up will fix that skipping problem.I am extremely pleased with the service and expect many more years of problem-free vehicle operation thanks to timely preventative services. I really appreciate Kens help and suggestions. I admit I procrastinate with addressing car issues, so I am grateful that he told me about these services and that he was able to work both additional services in with my oil change visit, and even more so because the transmission service was available at reduced promotional price. Price was very reasonable and work was completed pretty quickly.

Ka
Review №92

Very nice place quick and professional

J.
Review №93

Dropped my vehicle off to have it serviced. Was called back in about an hour and a half and told they got everything taken care of except for something we figured would need to be fixed at the dealership. Great service! Professional and prompt! 10/10. Would recommend.

He
Review №94

Outstanding customer service from the moment you enter the door. Ken (shop manager) always goes out of his way to make sure I understand what’s going on with my cars. I appreciate his honesty and the reassurance I get from the staff that I’m in good hands. Whether good or bad news, I’ve never left dissatisfied.Highly recommend

Ch
Review №95

Great service.

Jo
Review №96

These guys are great. I have always avoided the national repair companys but this place is different. They fixed my car and did it at a fair price. In addition they pointed out some other parts to keep a eye on buy did not need repairs at this time. I guess I am use to people trying to push unneeded repairs. They said just keep these issues in my mind and the next time I go for a oil change have them check the possible needed repair. They were great and I highly recommend them.

Ja
Review №97

After living outside the US for several years I went to Meineke in Wake Forest because I had a coupon I found in the mail. My first experience was friendly and helpful customer service, a clean and comfortable waiting area and reasonable prices! In fact I was so impressed I went back a few weeks later for a repair. It’s a great place for quick and reasonable maintenance! The ability to schedule online is a plus too! I highly recommend you check these guys out! They’ll take good care of you!

Ja
Review №98

Really appreciate the service. Had a 9:30 appointment for an oil change and was out by 10. Person working behind desk (didnt get his name) was really friendly and efficient

Ky
Review №99

I went to get an oil change and my name was not on the schedule. Kyle had great customer service. He thought that the wait was going to be at least a hour or so but he and was able to find someone to work on my car and he got me in and out within 30 minutes. He was very nice an apologized for any inconvenience with the mix up in scheduling. Customer Service is my top priority. Thanks for accommodating me.

e
Review №100

Great quick experience for an oil change. Kenny provided excellent customer service. Thanks again

Information
16 Photos
100 Comments
4.6 Rating
  • Address:10121 Capital Blvd, Wake Forest, NC 27587, United States
  • Site:https://meineke.com/locations/nc/wake-forest-1875/
  • Phone:+1 919-809-5316
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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