After many many years Ive had only great hardware store experiences here. Good variety of products and always a helpful and courteous staff.
This is my go to place for items I need for my home. The employees who work there are very nolageable on what you are looking for you describe what you are looking for and they know what exactly what you need .
Customer service is non-existent - just unbelievable rudeness. I interacted with a man working in the store, who refused to answer my question, and rudely asked me to go stand in the cashier line. Ok. At the cashier counter, another gray-haired man, at the very mention of a competitor big-box store, asked me to just go there. When I explained I needed some service (cut to size and drill holes) that might be unavailable at a do-it-yourself big-box retailer, he just took my broken equipment and said he will call tomorrow with a price. No receipt. When I asked for a receipt, Ron, another man at the counter, said I should not have come 15 min before closing time. There were at least 5 people in the line behind me then. So I asked Ron whether he is going to tell the same thing to those 5 people. And finally, while I was leaving, a woman at the counter gasped her displeasure! Such unbelievable rudeness! Who would even go to this store. Next time, should definitely go to another hardware store. I am also stunned by the ratings for this store - those seem entirely rigged. My experience was awful. Now I hope to just pick up my equipment after that store opens again. Dreading to deal with those same rude and unhelpful people. I would like to talk to the owner and ask him, how this is even acceptable when I am trying to shop locally. Sigh..
Seems like they always have what you need. Prices are competitive with the big box stores and they have a knowledgeable staff.
We got helped and the people there are so nice its a pleasure bringing my business to Home Hardware. I live in Oakland but Id much rather shop at Home Hardware
Terrible service. Not interested in helping you find what you need.
Reliable and trustworthy, o5f they dont have it, they will order it. The family has gone here for decades.
Perfect local hardware store.Has 90% of what you need. Folks are super helpful and will walk with you to find and problem solve your dilemma.
Very busy and fully stocked..
Home Hardware is the best... for all the right reasons. They keep more of my dollars in the community. Everyone in that store gets an A+ for customer service. They always have what I need, and even know where it is. And the time I save avoiding traffic and lines at the bigger stores is worth much more than the pennies Id save.
So nice to be able to walk into a hardware store, grab the item you want without having to use my gps to find what I want. Good service, reasonable prices.
Very good, good old fashion Hardware store.
One of the last true hardware stores they have great selection and knew where every bolt was in the store! I was looking for plumbing supplies and they even gave me some numbers of plumbers in case I couldn’t get it done by myself!
They always have everything you need. Being open on Sunday is a bonus
Ive bought 2 grills from these guys one for my father for fathers day a few years ago and one just recently for my first home. Everyone here is super knowledgeable and helpful both times got a great price on weber grills they even assembled and delivered.As a new resident in town i know ill find myself frequently on the weekends way more pleasant than shop[ping at one of those big box stores
Love this hardware store. Theyre very helpful. Shop local whenever you can everyone.
Always a great time at Home Hardware, very smart and friendly staff when I had no clue what I needed they helped me out! Beautiful store, great people!
I will never step foot in a big chain hardware store again . Absolutely the best employees around
Tried to buy a replacement shower kbob, knowing it wouldnt be possible to get the exact one as there is no manufacturer name on the current knob.Asked for the type of knob that would be able to pull out and turn, as opposed to only turning.Stated SEVERAL times that I understood that there was no guarantee to get the correct one without knowing who it should be, but that I was just trying to get something better than what is currently in place.The clerk seemed more interested in telling me I was wrong than in listening to what I was asking.This will be the last time I shop at this store. Trying to help local businesses, rather than large chains, especially these days, should not be so difficult.
Ive been coming for years. Their product sourcing ability will astound you. Theyve got big business connections with small business personality. Walking around Its like someone filtered all the nonsense out of a home depot and kept all the stuff people use. You really need to check it out.
They had all I needed, and even put the battery in my key fob for me. They are always great!
Has almost everything that the big box stores have but much easier to get knowledgeable help.
Anyone who gives this place less than five stars should be mentally evaluated to be institutionalized.
Like a genie bottle. Rub the lamp. Make a wish. And they have it. Very helpful people.
If they dont have it. You dont need it.
Great local place that has friendly and helpful staff. They also have a great inventory of Weber grills, and deep in the Covid Quarantine, they had the one grill that most other Weber dealers didnt have that I needed to replace my old dead grill!
Prices are higher and wasn’t pleased with the attitude of the staff member I was asking for help. Rather cranky...could have went to a big box store if I wanted an attitude.
Came here for a propane refill which is a simple process of paying at the counter and then taking the propane tank to the refill station behind the store. Otherwise, this is a very nice hardware store with knowledgeable employees if you have questions about the right tools or parts for a project. They have an extensive number of products and a friendly staff. Definitely recommended if you are tired of the big box stores.
U gotta learn how to have better conversation with people bud !
Excellent 1st time experience. My new go to hardware for immediate personalized service. This place has close to everything you need. It beats wandering around and walking for blocks in a Home Depot looking forever for someone to help you.
Home Hardware Always has what you need & Every Staff Member is knowledgable & very helpful!
These very helpful folks have always had everything I have ever needed. Whether it was a desperate need for small pieces of sheetrock on a Sunday, to window glass, to insect screens, spray hoses to the tiniest of set screws, they have it all. Full of friendly, helpful advice as well. Try them before you venture down to the God awful mega hardware stores. You wont be sorry.
Good stock and helpful kind staff. Needed to pick up a bunch of plumbing supplies, some basic tools, silicone, etc. Found what we needed in 5 minutes and came out way less than Home Depot would have been. Thanks for the help!
This place is amazing for both merchandise and great service. Totally beats the big box stores in every way. We go there for everything from nails and bulbs to a gas grille etc etc.etc I was blown away, though, by being able to find a replacement for the percolator top for a VERY old Farberware coffee pot which is still great but was unusable with the broken top. Sent for tops on line and nothing fit/worked. Figured would never be able to use it anymore. A friend saw the coffee pot and suggested I go to Home Hardware. Had not thought of it! I did and was shocked (and totally happy) to find they had just what I needed! A truly amazing place for whatever you may need (and also what can no longer find in big box stores and on line). Do not know what we would do without this store in many ways!
Love this place! Always assumed they couldnt compete with the big stores but prices and selection are great. I come here now for most of my hardware trips.
They have an amazing selection. Open on Sundays. Staff is always helpful. Some things are pricey, but it is close and no hassles that come with the BIG stores.
One of the few remaining Mom and Pop places that will get you everything you need. A favorite for contractors and local dads/homeowners. Theyve even made a customzed replacement post/washer/valve for an unusual faucet in one of my bathrooms in about 10 minutes on the fly for me. Very well staffed, very busy place, only high quality merchandise and even open on Sundays!
Friendly, knowledgeable and helpful staff. Always find what I need at Home Hardware. Beats all of the big box stores for selection and assistance to meet your needs.
Great employees that help give advice on anything you need.
Ive been going there for 30 years and theyve always had what I needed and helpful advice how to do it.
The best, sure beats Lowes or Home Depot. They always help you. And know what you are looking for.
Always have what youre looking for with fast courteous knowledgeable service.
Excellent & friendly service.
Small place, yet has had literally every obscure small item I’ve ever needed.
If they dont have it then you dont need it.
Great selection, very knowledgeable and helpful staff
Best Hardware Store around has everything and very knowledgeable people work there to help you figure anything out beats Home Depot
Great selection of supplies and excellent service and helpful personnel
I have been a regular customer here for many years. Its run by mature responsible intelligent men, that know the store inside and out and they truly WANT to help you. They make smart and sound recommendations for any problem(s) you may have. They keep plenty of employees at the front counter to maintain a great checkout experience for their customers. They keep an accurate inventory so they are rarely out of anything you want. (Can you say this about home centers? - NO !!!!) I think most prices are competitive and if Im paying 5-10% more, I dont care - Im very happy and content to give them my business and watch them thrive !!
Propane on Sunday in Bergen county! Nuff said.
I have been to Home Hardware several times in the last 6 months. Mostly for small things, a snow shovel and salt, garbage can, copies of keys, wall anchors and additional hardware, etc...Every time I need something the staff is extremely friendly and helpful. They always seem to know their stuff, and arent looking to nickel and dime you.Most recently I *thought* I needed a fitting/adapter for a natural gas hookup for my outdoor grill. I brought in the hose I had, spoke with one of employees, and he said that he didnt think I needed anything and that I probably had X (which he showed me an example of) and just needed to do Y and didnt try to sell me on any other solutions that I wouldnt have needed. I said what should I do if that didnt work, and he said take some pictures of what you have at home, come back in, and we will figure it out. He was 100% correct that I didnt actually need anything and with the info he gave me I was able to get everything working.Will definitely continue to shop their for my hardware needs
This must be the best stocked hardware store that i have come across in a long time. almost like a small big box store. though the staff is always busy, they now their stuff and take their time with you.
Always a good experience here. Very helpful knowledgeable staff and quick service.
Great hardware store, best in the area. They basically have everything!
Friendly and knowledgeable help here.Much appreciated.
Great local hardware store, have just about everything with knowledgeable helpful staff. If they dont have they will point you to someone that does.
Excellent & friendly service. Great selection.
Always have what you need and very patient, helpful, & knowledgeable
Great place to go when you need something right away.staff have good knowledge. Little expensive
Great old fashioned hardware, with excellent service!
They have everything you need. Not the cheapest, but thats why we call it Tiffanys. But they will more than likely have what you need.
Always excellent. Nice people.
They are very helpful and knowledge. All advice received was on point.
Great and friendly service
Everything is perfect, recomanded
Staff was very helpful.
Always great service.
Great knowledgeable service
Best of the best, service A++++++
The best Hardware Store
I didnt get what I needed
They have everything!