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RayTeam Automotive - German Auto Specialist
175 High St, Waltham, MA 02453, United States
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RayTeam Automotive - German Auto Specialist
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Ma
Review №1

I recently purchased a Lamborghini Gallardo in Oklahoma and had it sent to Boston. To my disarray, during shipping the shifting linkage had been broken and I was unable to drive the car upon arrival. A friend recommend that I send the car to RayTeam, who took the car in and began work the day after I received it. Not only was the work completed to the highest quality and professional degree, but Alex kept me updated about the status of the car and made sure to get everything done in an incredibly efficient manner. They also washed the car for me as a courtesy so that it would go home looking as beautiful as possible. I could not be more lucky to have trusted my new baby with RayTeam, and I am looking forward to getting some additional work done by them next week. I owe a massive debt of gratitude and a huge thanks to Aaron, Alex, and the whole team for getting my car back on the road and feeling incredible. It is not so easy to find a trustworthy and caring mechanic for a Lamborghini, and I am so glad to have found my new go to shop.

HW
Review №2

If there’s more then five stars I will give them, so friendly with eclectic service and affordable price, I have transmission lake from the gasket pan for my Audi Q7 2017, Saeed and Alex are so professional. Thanks

S
Review №3

Frank is the best person for your automotive needs! He is knowledgeable about European exotics and he loves them too! If you have the Ms, the quattros, the GTIs, you go to Frank. Period. Honest pricing. Great results!

Da
Review №4

This place is absolutely phenomenal! Service manager Alex was incredible helpful! I highly recommend this place 100%

Jo
Review №5

Rayteam Automotive is fantastic, if you need work done on a German car and you live in the greater Boston area Id highly recommend them. I was searching for a shop to perform carbon cleaning on my Mk6 GTI and Rayteam came in with not only the best price but the best turn around time as well. At the time I was also experiencing a coolant leak and adding that onto the job was no problem. When I got there they checked me in and explained everything very clearly. They got back to me within an hour after doing a diagnostic related to the coolant with an estimate for all services / parts. I expected the job to take a few days. I dropped the car off on a Monday and received a call that it was ready for pickup the next morning! Huge help that it was so quick, given that the GTI is my daily. When I picked it up the process was as easy as dropping it off. As stated earlier, Id highly recommend Rayteam! They were polite, professional, quick, and the quality of work was fantastic! I would definitely return for future services. Thank you to the Rayteam Automotive team for your hard work!

Al
Review №6

My 2006 Mercedes Benz slk 350 convertible was broken and couldnt find someone to fix it because it was almost $5000 until I got to the Ray team and it was fixed at almost half price. I gave it to a couple to use it on their wedding and broke it again but ray team fixed for free.

Da
Review №7

Everyone at RayTeam Automotive is extremely friendly and knowledgable. Ive gone in several times to have some work done on my vehicle and Im always presented with a comprehensive explanation of what the work will entail, required labor and very fair quotes. Its a clean shop with very skilled mechanics that take pride in their work. They take the job seriously and I wouldnt leave my cars with any other automotive specialists.

Ju
Review №8

Such an easy shop to work with overall. The techs are knowledgeable and will not drag feet. They are attentive and get right to the jobs at hand. They will always have my business!

Ca
Review №9

Called in for a last minute oil change for my Mini and they were super helpful in squeezing me in for a same day appointment. The car was ready and washed within 2 hours. The shop was also super clean and extremely compliant with COVID-19 safety guidelines.

ch
Review №10

Great shop! The guys all know the euro cars really well and know exactly what needs to be done without costing you extra money from unneeded replacements. Good team as well and always really friendly, I recommend!

El
Review №11

Very comfortable environment for guests to wait while their auto is being serviced. Super friendly staff, and Alex is the only person I trust to work on my vehicles. All around, great company. Alex will take good care of you!!

Ja
Review №12

Great and reliable service. Beats the dealership by miles and will be using RayTeam from here on out

oc
Review №13

Exceptional work, total professionalism, world-class facility, and a great group of people... all at the best prices you will find anywhere around Boston. I trust my BMW 2011 328Xi coupe to Frank and team and they never fail to impress.I was anxious about finding the right place where I could trust the advice, quality of work, and prices, but that also offered great communication and a loaner when needed.On my first visit for a oil filter housing gasket, Frank game me the lowest quote I had received after calling other reputable shops. On the day of drop-off he also drove me to my work and later that afternoon the car was ready with no extra charges and he even fixed the plastic door sill panel whose brackets had broken.My next visit was for my control arms and bushings at 44k miles... he got a better deal on the parts than he quoted and saved me $200! For that repair I got a Saab 9-3 as a loaner which I took home for a night. Frank threw me a can of Liquimoly fuel injector cleaner on my way out.Drop your car off and you will appreciate one of the nicest shop you have ever seen. The place is spotless and filled with cutting-edge tech and some of the nicest cars youve ever seen. But as soon as you walk in, you will be greeted by Frank or one of his crew. These are the kind of folks you are happy you found, and happy to patronize.Highly recommended Frank and RayTeam for your German cars (and Ferrari)

Sc
Review №14

Frank and his staff at Ray Team are experts regarding foreign auto repair. I have a 2007 Mercedes Benz c280 4 matic with too many miles to mention. Frank was able to diagnose a multitude of issues associated with my car and get the vehicle in EXCELLENT running condition. I was amazed that I did not half to hand over my net worth to him in order to rebuild the car. He and his staff have turned a neglected relic into a reliable daily driver. His team was patient and understanding and went the extra mile to assure me that my car was worth saving. In closing any future service and scheduled maintenance will be done @ Ray Team Automotive. It was an absolutely pleasurable experience and I strongly urge anyone who owns a european import needing service to go see Ray Team

Mi
Review №15

A great experience. Friendly, honest, and the pricing is hard to beat. I highly recommend!

Ma
Review №16

Copied from my Yelp review:Wow. Wow. Wow. Responsive. Professional. Customer first.I came in because my 2006 BMW 325XI was overheating and likely needed a new water pump. They were the only shop that could take get me in within my extremely two day turn around (I am moving my girlfriend to Seattle and driving back to Boston).The person who received most of my initial calls was extremely nice and very receptive to my situation. I felt like the shop was really prioritizing me in the schedule given that I just couldnt wait. She didnt use any gendered terms on the phone, which I really appreciate, as I often get called sir by many mechanics over the phone.As soon as my car was towed in, it was immediately up on the lift. They had a diagnosis that it was the water pump, as well as a few other minor things needing done. They had all the work done by midday Friday, and I came in Thursday at noon.Unfortunately, after I got the car it still wasnt driving smoothly. I was pretty quick to jump on their work, however, they were with me the whole time and cleaned up one of the sensors they installed which helped. They even got me in Saturday morning and did a thorough look over, before having me go to a tire shop to get an alignment and balance, which helped a ton (they said - and I agree - the slight shaking is due to the worn clutch).I really appreciate the patience and care they took with me throughout this experience. I definitely am looking to make them my more permanent shop for as long as Im in the Boston area! They were extremely nice and even showed me the car when my anxiety was higher.A++ service and devotion to the trade.One thing I would like to see is dedication to gender neutral language for the other employees taking phone calls. I think this is a next great step in your businesss customer satisfaction. But youre already doing so many good things!!

Ss
Review №17

Good customer care

Ph
Review №18

The RayTeam is THE place to go if you own an Audi. Ive never seen a cleaner garage, the entire team - from front office to the mechanics, exude excellence. Expertly diagnose problems & fix them, almost as though its effortless. Frank the owner is a professional and honest man. If you dont bring your Audi here - youre not getting the best care for it!

Ke
Review №19

Alex and Frank are great people. They will assure you it will be done RIGHT the first time. Ill be coming back for my German car care from now on.

Is
Review №20

Frank and his team at Rayteam Automotive are absolutely wonderful. I will be going to them for all of my future car needs. You can tell they’re actually passionate about cars and love what they do. Their shop is in immaculate condition and looks very modern. They even gave my car a great wash when they’re done. Heather at the front desk was so nice and helpful. Can’t wait to use them again!

Sa
Review №21

Frank and his team are great. They always do great work and are honest. Been going there over the past few years and they are constantly improving their shop. Thanks and keep up the good work!

Ga
Review №22

My car was leaking oil after a valvoline oil change. I brought my gti to Ray team in a panic- they were able to find all the issues and fix it promptly and didnt break the bank while doing it. Total of 3 hours for a diagnosis and fix. Will definitely be back, highly recommend

GA
Review №23

I just got off the phone with Frank and interestingly enough I am calling from Germany for help. I had some questions about superficial rust on the vehicle and he was kind enough to stay on the phone and look at some emails with pictures that I sent him. This place is very professional extremely helpful and very caring this is a really good service and I’m sure if I were there in person I would be treated with just as much respect kindness and helpfulness. I recommend this business 100%

At
Review №24

Ive been here several times to service my E92 335i. Frank and his team can quickly identify and fix any problem I encountered, at a reasonable price! Beyond that, they gave me a loaner car that also drives fantastic! Will keep my car serviced in Rayteam as long as I live in the area.Update 06/20: now that I have moved out of state, I’ll think it’s time to update my review of Frank and his wonderful team here. Throughout the years we have serviced our BMW X5 and 335i, and VW Touareg here, from mechanical to electrical work. Zero complaints. Thank you again!

Ma
Review №25

Frank and his team at RayTeam Auto are amazing! I have brought in my Rs3 there multiple times and have gotten amazing service each and every time. I could not recommend them any more.

Ma
Review №26

Rayteam Automotive is an exceptional place. Great, clean and friendly environment. “Love the New Place”! They treat you like family. Excellent customer service, well equipped and they definitely pay attention to detail. If you need work on your car I highly recommend this shop!

St
Review №27

Frank and his team at RayTeam Automotive did amazing work on my BMW 545i. The car was struggling, but after Frank worked his magic it came back to life. It was like brand new after I got it back from Frank. Definitely bring your vehicle here for service. Franks specialty is in German vehicles and it shows!

Ch
Review №28

I am VERY particular about my Audis service and RayTeam has taken superb care of me for 7 years. They are professional, friendly and unusually accomodative. They do EVERYTHING they can to take care of you. The facility is immaculate and inviting I wouldnt trust ANYONE or any other group other than RayTeam.

Ka
Review №29

Took my A3 to Audi Brookline for an oil change and tire rotation. Service department recommended $2,400 in additional necessary repairs. Interesting, since the AudiCare coverage had just expired...I called RayTeam and they reviewed the report and offered to take a look at my car, ultimately finding necessary repairs, too.$600 worth.Done.Andrea was super helpful and easy to work with. Looks like I’ve found my new repair shop!

Je
Review №30

Love and trust these people. They know what theyre doing, treat us right and tell it like it is.

An
Review №31

They are very thorough and honest. They specialize in German cars. They arent less expensive than the dealership but they dont try to sell you unnecessary services

Br
Review №32

I’ve been going to Rayteam since he was on Moody St. Almost 10 years now. I’ll follow him to wherever he moves to.Hands down, Rayteam is one of the best auto technicians in Mass. He is a fraction of the cost of the dealer for an equal repair/service. Nowadays it’s very difficult to find an honest auto repair facility.Additionally, I’ve never had to go back for something that wasn’t addressed in the first place.Highly recommended auto repair facility for sure. Give him a try, you won’t be disappointed.

An
Review №33

Simply excellent. The only shop in the greater Boston area I can recommend

Ch
Review №34

Excellent job on my 2001 A6. Had a clutch and flywheel installed, transmission mounts among other things. Time and time again Frank and his team have proven to be the most professional mechanics to work on my cars. Always quality work and attention to detail. Thank you!

Wi
Review №35

Love these guys. They are really quality.They take care of my car like it’s their own, and appreciate doing good work.They have become my go-to mechanics.

ka
Review №36

I would highly recommend Rayteam mechanics if you are owners of Mercedes. I brought my car in this week and Frank the owner was very accommodating with my schedule. The mechanics are very helpful and attentive to my repair. I brought my car to Frank the owner on the recommendation of my cousin who knows his work very well.I will be using Rayteam for all my services.Thanks again.

Da
Review №37

I desperately needed to find a mechanic shop who knows their way around my Audi RS3. After Being let down by many dealers and so called specialty shops I found Rayteam. These guys are geared up for all things German and it really shows. They did my brakes and routine maintenance for the price they originally quoted and got it done ahead of schedule. Will be going back next service!

Ab
Review №38

Extremely professional team of experts. They definitely know what they do. I mistakenly left a bad review after a terrible experience with someone else. Please excuse my previous review.

El
Review №39

If I had only 2 words to describe this place that would be customer service. There are many places around where you can get your car fixed. However, you are not always getting the service and attention you expect.Rayteam members, especially the owner, will go out of their way to make sure that you fully understand the problem, the repair, and the cost breakdown.I own a Mercedes-Benz. I should say that I am under the impression that they specialize mostly in VW, Audi and Porsche, but are very knowledgeable and have all the tools to diagnose and fix MB as well. I will keep coming back for repairs, as I saw unmatched level of customer service and communication. For someone like me, who is a bit of a car guy, understanding the issue and proposed repair is a must have.

An
Review №40

RayTeam Automoitive has maintained our Audi Q7 for many years, and done a great job. The car is in mint condition at 168,000 miles.

Lu
Review №41

Great shop with such a kind and helpful staff, was recommended by and family member and haven’t gone anywhere els since 👍🏾👍🏾👍🏾

ma
Review №42

Rayteam stuffs are super friendly with very high knowledge mechanics. ive been using them for over 10 years. The owner Frank never let me down every time i brought my cars (Audi and Saab) for repairs or maintenance. Btw the new place looks fantastic, clean and very organized. i recommend anyone with European cars need anything work done to see and talk to the owner. SAVE $$ compare to Dealers.

Ga
Review №43

RayTeam automotive is the best in New England when it comes to German cars. Frank, the boss is from Germany, he had rally experience in his old days. From VW Beetles to Porsche GT3, when it comes to German cars, Frank is your guy.If you have a German car and you care about it, you should come to Frank, at RayTeam Automotive.

Sh
Review №44

They are very professional team. They solved my engine problem very quickly and the price is reasonable. Also, they fixed many other minor issues with cheap prices. Frank is a kind person and loves cars. He drove me to my place when my car was left in the store and sent my car to my place when it is fixed.

Em
Review №45

Friendly, fast and very affordable. My appointment was at 8:00 am and I still made it to work before 9:00 am. I brought my car in for a quick/simple fix but I will be going back to Frank and his team for any and all of my auto repairs.

ro
Review №46

I’ve been coming to Frank and his team for years now for everything from an engine rebuild to factory recommended service on my Audi/VW’s.Top notch customer service, mechanical skills and garage. Frank truly loves what he does and would recommend RayTeam to anyone.

Da
Review №47

I spent the majority of this past winter with my A7 going from shop to shop with not one of them being able to properly diagnose or fix the engine trouble I was having. I finally found Frank and Rayteam Automotive and all he had to do was start the engine and he immediately knew what was going on. Ive renamed this dude Lord of The Rings because he knows Audis like the back of his hand. Beyond being a great mechanic hes a wonderful businessman that truly takes pride in his work as well as delivering the upmost customer service. This is my new mechanic from now until he stops fixing cars!!!!

Gr
Review №48

Excellent mechanics. The best place to get your Audi sorted. No regrets. Real humans. Bad coffee.

To
Review №49

One of the only shops I would trust with my RS5. Frank(foreman) is very honest and fair in his pricing. His many years of experience is icing on the cake in a shop that has a lot of the equipment a certified dealership uses. Will continue to service with him and send all of my friends to this shop.

Ni
Review №50

Best service in the world, brought my Camry in and got it back the same day. The deals are great, the employees are amazing and the service and technicians are some of the best in the countries.

Ed
Review №51

These guys are professional 👏👌🙌

Ch
Review №52

I called up when it was nearing noon on Saturday. They had closed but still agreed to have a look on my Toyota Corolla. I was basically looking for an inspection of the vehicle before I took a day trip to New York and back same day. They were really courteous and had a good look on the vehicle and even topped up some engine oil and didnt charge me anything for all of this.

d
Review №53

Really pleased to have found this shop. An incredibly welcome change from the service department at my local VW dealer. Frank and his team are all about excellent customer service, from the first contact when I called to learn more about their services to when I dropped it off, to the time I picked it up after the service was completed. They actually listen to the customer, ask thoughtful questions, make reasonable and reasoned recommendations. Frank texted me photographs of the work that needed to be done and then talked me through it all. The prices are very, very fair... never once did I feel as though I was being ripped off or duped into unnecessary work (unlike at the dealer...). This is a down to earth and unpretentious shop... if you want swish waiting rooms and fancy decor, keep looking; if you want excellent service at fair prices, look no more. 5 stars.

To
Review №54

I wish I could give this man, Frank, 10 Stars if I could. I brought in my car today for a pre-purchase diagnostic. They did a thorough inspection and went through what I needed to let the dealership know, what the car needs for my final purchase. Thanks Frank for giving me the peace of mind I need for this big purchase.

Pi
Review №55

I was looking for a shop that uses Liqui Moly products and I found this gem in Waltham. Frank and his team were fantastic! A+ service and professionalism. Heather was a tremendous help at front desk. There’s a very noticeable improvement in performance of my CLA after the Liqui Moly oil change and engine flush. I highly recommend this shop. By far the cleanest and professional shop I’ve been to. Will definitely send my car back for more work here!

Ly
Review №56

Frank is the best German specialist around.E36 @ 220k and still running smooth.Frank has serviced it since 170k and I havent let any other shop pop the hood. If you drive German, or anything that needs special treatment, take it to Frank!

Vi
Review №57

Mechanics are solid, prices are reasonable, no pressure to sale services.

Br
Review №58

I highly recommend Frank and his team at Rayteam Inc.. I brought my car in and they were able to identify the problem and fix it in no time.Fabulous customer service and very reasonable prices. A++++

Ju
Review №59

Great people to work with!

Mi
Review №60

Frank and Siad are top notch mechanics, as good as youll find. If you own a German, an Italian or similarly complicated vehicle this is the place to go. They use the proper and most up to date diagnostic tools. They can do everything from replacing the valve cover gasket on your 2010 BMW 535i to fully restoring your 1968 Mercedes SL 250 to showroom quality. Theyre better and more through than the dealership but without the ridiculous prices dealers charge. Truly, you wont find a more honest shop.

Pe
Review №61

Outstanding honesty and integrity. Advised me down a path where they made no money when they easily could have steered me towards expensive diagnostics and unnecessary repairs. If you have a German vehicle take it here.

Br
Review №62

German specialist mechanic who will also work on Mini Coopers since theyre made by bmw. They solved all of the issues I was having with my car, its diagnostic system and they recharged my a/c. Its a small shop but there were Porches and nice Audis so I felt confident that theyd take good care of my old mini.

Br
Review №63

I wouldn’t take my Mercedes anywhere else, from what I can tell, these guys are the real deal.

Jo
Review №64

I owned an audi a6 and i have all repairs done by Frank.he is the best mechanic for european cars.very fair price and all repairs done on time.thanks Rayteam

Ar
Review №65

I was traveling from NH to Charlotte NC, my gearbox went out on my 2014 Jetta 1.8t in NH and barely made it to Boston.. I spent 3 days at dealer to figure out I need new gearbox. Which was more than car was worth. Went to rayteam. They went out of there way to help me knowing my situation to find the problem knowing I was staraneed in Boston and trying to get home. They told me it was tourqe converter clutch wasn’t getting enough fluid. Simple fix. They helped me out so much. If I’m ever in Boston. I’ll only go to them now.

Br
Review №66

These people are great. i brought them my audi just to get some lights changed, they did that, gave me fluids and made sure that nothing was leaking all for free. theyre located in waltham and they work on european cars, so if you go there i dont think youll be let down.

Gy
Review №67

Rayteam is the best! They can repair any special engine problem. Real audi engine specialist!

Br
Review №68

Great shop. Gave me an estimate and showed me how much they saved me in parts.

Ky
Review №69

Really fast and affordable service

Da
Review №70

Best group and body shop in,town

Li
Review №71

Honest, fair and they fix your car!!

Ze
Review №72

Wouldnt take my truck anywhere else!

Information
68 Photos
72 Comments
5 Rating
  • Address:175 High St, Waltham, MA 02453, United States
  • Site:http://webeatthedealers.com/
  • Phone:+1 781-209-1400
Categories
  • Auto repair shop
  • Brake shop
  • Mechanic
  • Transmission shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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