Kevin at Waltham Embroidery is awesome, he is very responsive and gets the job done well, and fast. While the printing/embroidery business is very busy - he manages to get it all done. Thanks for the great shirts your did for us! - Team MAPA

Love this place. I always come here to get my work shirts embroidered. They did a fantastic job. Would highly recommend.

This is the second year our team has worked with Waltham Embroidery and they have been wonderful. We had a lot of customization we needed and they got our order perfectly. Pricing was fair, and our items arrived far quicker than if we had ordered online. Were happy to support this local business and looking forward to working with them again next year!

I dropped off a hat to get embroidered and it sat in the same place for 3 weeks. They kept saying it’ll be done “next week” until I got tired of it and just took the hat without it ever getting embroidered.

Dont waste your time going here. Last Tuesday I dropped off a lab coat for a simple embroidery job that I was told would take 20 minutes. The gentleman who I spoke with told me I could pick it up on the Friday of the same week. Last Friday I stopped by at 5pm to pick up the finished lab coat. When I arrived I saw my lab coat in the same spot on the desk that I had left it on Tuesday. When I asked if my lab coat was ready, the same gentleman looked at me and asked me if I had called before I arrived. I replied no and he said okay give me 20 minutes and Ill do it right now. When I told him I couldnt wait and had to leave he simply said sorry, handed me my lab coat and I left.Please take your business elsewhere, if they arent competent or professional enough to complete a 20 minute job in 3 days then they dont deserve to be in business. Find a place that believes in customer service and where they keep their word on when a job will be completed.

Have been doing business with Waltham embroidery for a while. Just picked up an order of custom shirts for my band, another good job, on time and a good price. He does the work shirts for my day gig too.

I just picked up my work yesterday and really like the quality of service, they did a perfect job.

I called this business to discuss making T-shirts for a friend of mine to hand out to people who went on his boat. All I wanted to know was what type of artwork file they required. I planned on bringing in the file and choosing a few different shirts to try out.The store worker on the phone was INCREDIBLY RUDE. All he kept saying in a tone of voice that seemed like I was bothering him by trying to give him business was how many shirts do you want. SIMPLY TERRIBLE CUSTOMER SERVICE. DO NOT USE THIS BUSINESS. If they cant even be polite on the phone to a potential customer, imagine how they will treat you once they have your money!!! Its amazing places like this are in business.For the store owner, who I hope will care enough to talk to the person who answered the phone today, my call was at 9:45 AM on Wed June 5th.