So I needed a return “like the easiest thing to do” and this old dude just kept saying that the butane was working. Like I’m happy you got it to work in your store grill but it doesn’t work for me at home with my stuff so he wouldn’t give me a return or a different one. Worst service I ever had to deal with and the dude was completely useless. Would give -1 starts if I could. Like does. He think I have the same grill or something
The people at this store are always so helpful. It is always well stocked.
Always helpful and a very kind staff.
Tim and bob are excellent great store very helpful
I needed assistance with a return and the old man behind the counter was just rude and not helpful at all. End of the story nothing got done and now i’m stuck with something i can’t even use smh.
Outstanding hardware store, I would give a 5 + if possible. I am always greeted by name. Bob, Tim and the complete Team are helpful, friendly and a wonderful resource. I enjoy visiting and sometimes drop by to shop when I dont even need anything specific. Cheers from the DooHickey Guy.
I have had nothing but positive experiences with this Aubuchon. The staff are incredibly helpful. Highly recommend.
The store is well stocked and the customer service is outstanding. They always greet you when you walk in and offer to help. This saves valuable time. Highly recommended. - John V
Very helpful sales associate. Price of paint comparable with other stores.
After buying paint at Lowes then abushaon the difference was 1 gallon for a room 3 coats. Abushaon Benjamin moore covered in 1 coat. I did 2 out of habbit. I paid 8 dollars more but saved hours in labor and time. I was in and out of store in 10 minutes. Didnt have to search for help. Will always use my local hardware store.
The people at Aubuchon Hardware are always of good spirit and attentive to my needs. Thank you for being there.
Very good store and the employees are very helpful.
Outstanding customer service!!! This place is the best. Every time my mother has a question about anything around the house, they are so helpful. They show her what she needs AND explain how todo it. The employees are worth every dollar they charge and more!!! Best hardware store in the world!!
Excellent store layout with a deep inventory. Helpful and knowledgeable staff.
Was greeted very nicely and pointed in the right area for what I needed.Also heard a good story from one of my customers, how the managerreturned her credit card to her home.
Great service by the staff!
Fantastic variety and extremely helpful and friendly staff!!
Good local hardware store. Prices are as you would expect. Not the cheapest but also not outrageous. Theres a good selection of the sorts of items youd expect. The employees are friendly and helpful. Nice alternative to the big boxes.
The manager and Assistant manager are rude and unprofessional. I purchased a (1) Ton of wood burning pellets from them. which they are selling Green Supreme which I bought earlier in the year from home depot and had good luck with, but they were sold out so I went to Aubuchon which had approx. 20 tons of these pellets outside, and now I know why they still had so many. After purchasing the pellets we went outside to load up the bags in my truck. as soon as we opened up the protective wrap around the pellets we noticed there was damaged bags as in some of the bags had been cut open, and other damaged from water getting into the bags. so in total we had 15 bags damaged. (That they replaced for us). So we loaded up all the bag, and took them home. unloaded them and brought a few bags inside to burn them. as soon as I put them in the stove we noticed a performance difference. so we gave it a shot still and burned a few bags to make sure it wasnt just 1 of the bag, but with no change. so I called Aubuchon back, and they was fighting with me that I was wrong, and they already replaced the damaged bags. So I tried to explain to them the bags have absorbed some moisture and how have a higher moisture % content then they are suppose to have when burning causing the burn temperature to drop. After a few calls with both the managers, I was told I can bring the remaining bags of pellets back for a refund, but I would not be allowed to buy another ton from them again. which is basically saying we dont believe you and your a bad customer. their reason was because they sold 20 tons of these pellets and no one has complained, and then I explained to him, when was the last time you opened up a ton of pellets and had 15 damaged bags from water. he said never happened, and then I said that is what im trying to tell you! we got a lemon ton it is not your fault or mine, but I got a bad batch of pellets and you blaming me as a customer for that issue I did not create. So needless to say dont buy pellets from them or really anything else unless you know It is something you cant get somewhere else. Also to make sure I wasnt crazy I called home depot explained the same thing to them as I bought pellets from them, and there was no questions, the said bring them back and we will replace them all for you.
This store is not far from where I live. I often go there to shop rather than go to Lowes or Home Depot. The store is well stocked and the sales people have always been very helpful.
I love this store. They are so friendly, and accommodating. They know us by name, and take very good care of us. Bob is the best. His crew, especially Joe, are great.
Always helpful and knowledgeable! Prefer the small-town feel vs. The big blue or orange store.Robert is so attentive and seems to be the best boss because all his employees are terrific!
Supplier of Benjamin Moore Paint. Knowledgeable staff. Way better than Home Depot and Lowe’sI always check with Aubuchon hardware before looking anywhere else for hardware items.
Just a damn near greatest Mom and Pop store to still exist Im telling you right now I love this place and its my go-to on a weekly basis out of all the places that have disappeared I just honestly do not want this place to go anywhere stay right where you are Im Seans you been service in us for many years Im 47 years old and I remember you since I was probably 12 years old and on
The store owner/manager & his help are always courteous & helpful. A bonus I love; is a ‘buy 10 bags, get 1 bag free’ a on certain brand of the finest quality bird seed in Wareham.
This store and everyone who works here is the best. I’ve been a customer for 16 years and I’m always greeted when I walk in and generally assisted until I find the item I came in for.
Great staff, good selection, priced similar ( or less ) to the big box stores & you can park 20 away. Store manager refers to you by name ( once they type in your rewards # ) Ive never had a bad experience there. They open the 2nd register as soon as a second person gets in line.
The gentleman was very helpful in helping me choose the right product. Well done.
You can always find what you need at this store and the folks who work here are super helpful from the minute you walk through the door.
Staff was fast, courteous and friendly and things were easy to find.
Always able to find ehat I need without having to buy large quantities. In addition staff is very helpful.
Quick & effective
Friendly helpful staff, helpful and you get to know the staff well
Great staff and pleasant experience. Nice choices of merchandise
I always get great service and reasonable prices at Aubuchon, more personal than the big box stores.
Friendly staff and great service unlike the big box stores.
Another decades old business, still helpful and convenient.
Always a pleasure shopping at Aubuchon.The staff is friendly and knowledgeable.
Always geeat people there who are knowledgeable and quick to help!
Doesnt have everything the big stores have but they have quality paints and supplies.The help is great whenever you go in
The BEST customer service EVER.
Friendly, courteous, knowledgeable people work here. Pleasure to do business.
Services is great, clean, friendly staff
Helpful and attentive sraff in a surprisingly well-stocked storefront
Incredibly helpful staff...love this store!
Pretty good local hardware place.
A big surprise for a small town they have everything in paint to hardware to lawn and garden supplies dont miss a chance to visit this store.
Always courteous, knowledgeable and great inventory
Has just about every thing👍
Always helpful and attentive
My first stop for any hardware.
Very friendly staff but selection was limited, Had an item the big box stores didnt have though.
They have what you need
Has just about all you need
Always had what i was looking for
Wonderful people
. Me
The poor version of lowes.