Friendly knowledgeable employees. Every time Ive visited this location. The inventory was always good deals for good stuff.

Bought a PS4 Pro from here, in very excellent condition, everything working and they threw in 2 games of my choice. Only thing Id change is wish they had a normal return policy, not having to pay in the chance its broken in order to return it. Its final sale unless you pay for a warranty which is a percentage of the price. Employees were very nice and answered all my questions, not rude!

IM NEVER BUYING THERE AGAIN. THEY ARE A SCAM. DO NOT TRUST THESE PEOPLE.. VERY VERY VERY VERY RUDE AND BAD ATTITUDES.

I purchased a gold necklace here Upon returning a year later getting a loan on it only to find out they had sold me lesser Quality Gold than the stated on my receipt very rude I will never deal with this place again just a warning to all make sure you see the weight of your jewelry most of all what carat make sure( it is) what they tell you that you are buying most people would consider this kind of dealing fraud take a chance find out for yourself

I had an item at Cashland for a pawn loan, I tried to have my mother pick it up for me, because it was too hard for me take all 4 of my young children there with me. They told my mother that she would need to have my original pawn loan papers in order to pick it up for me, so she left and came back a few days later, with cash in hand and the original papers, they wouldnt release the item to her without my signature on the original papers and the amount to pick up the item went up due to holding fees, even though she had gone up there TWICE to pick it up. On her next day off work, she brought me my papers to sign and then returned to cashland with the original pawn loan papers and my signature giving her permission to pick up my item. The total cash amount went up AGAIN and they refused to give her my item, even though she had EVERYTHING they told her she needed, their excuse was her signature doesnt match the signature on the papers she signed here (not sure where they got their training to specialize in comparing handwriting) but they apparently didnt pay attention in the training course, because it was MY signature presented to them. My mother paid my balance and I had to go pick it up myself, they told my mother Id have to pay $11 when I came to pick it up for a holding fee. I got there to pick it up, then the VERY RUDE employee proceeded to tell me I owe them $16, after telling my mother I would only owe $11. They claimed it was due to another holding fee. I ended up only paying the $11, because no one could argue the reasoning behind another charge and the manager finally said he was done dealing with it and to waive the extra fee. I must say that I appreciate the fee being waived, but in no way did i deserve the attitude I received during the entire process, nor did I deserve to pay the extra fees because they refused to release my item to my mother whenever she had my papers and a valid signature on the paper. I also tried to call and I only got an automated voice stating that i couldnt leave a message, because a voicemail hasnt been set up yet. Then it says please try your call again later and hangs up. There is no way to call in here to talk to these people. Id think theyd at least have some sort of way to call or receive calls from the people they are robbing blind.

Very nice and polite employees. The manager was very helpful. Got great deals on a few items. Fair prices and great nigotiationing skills. The store was clean and well laid out. Will definitely go there again.

Got a ps4 there didnt work right so they gave me all my money back

They give more than the pawn shops on loans thats a for sure!

Definitely some low prices and great employees. Very helpfull on finding stuff that I couldnt find for a while. The manager and everyone else was super nice. Will be back often.

Had a great experience here, the staff here is fantastic they are so helpful. I have bought a few things from them including a smart watch and it worked great. I would recommend them to anyone!

Very pleased. I will definitely be back when I have to. They were very professional and made me feel comfortable.

IVE GOTTEN TONS OF THINGS TVS GAMES JEWELRYNEVER GAD A PROBLEM WITH THIS PAWN SHOPALSO THEY ALWAYS GIVE OUT GREAT DEALSTHERE THE BEST

Employees are great, very helpful. Store was in good shape. All in all it looked like a store 🤷‍♀️

Amazing service .. I will be returning with my business. The employees are great and helpful.

Received adequate help in a convenient amount of time. Store was clean and easy to find.

Very helpful and friendly. Was all around a great experience! Thank you!

Sold me a ps4 with broken controller. Was informed there was nothing they could do. Will not be returning to buy anymore broken stuff from them

Had a wonderful experience this week! Thank you again for helping me out!

AAA++experience professional and courteous help they have helped me in time of need with loans and when I needed a laptop thanks again for your patience!!

I Love Everyone That Work There!! Im always Satisfied with their Service!! Smiles!!

Staff was very nice and answered all of my questions. The store was actually clean, so thats a plus

Wonderful staff, clean store, and reasonable prices. Will be going back for future purchases.

Bad services, rude and unprofeccional managers ...who own cashland they should change this people, for me cashland on youngstown its the best .and the salem ....

They sold me a broken Xbox thought they would have tested it first because they did my old one but guess not would not recommend

Nic the manager was a big help polite and verry respectful thanks to nic i made my car payment on time ....thankyou nic 5 star rating brother

I have never in my life been treated so poorly in front of my child! The manager name Cheryl is very unprofessional and shouldnt be allowed to work with the public! She cussed at me and even looked as though she was coming over the counter after me. Once my loan is paid in full, I will never go back there. Do not by electronics there.

Worst place ever... Manager is very ignorant and unprofessional... Also seemed of low IQ... Other employee seemed druged out... Rude and obnoxious..... Do not recommend services....

The staff here can be very rude and come across as judge mental in my opinion. When it comes to pawning something they give very low unreasonable offers.

Friendly staff, excellent service!

Very polite and helpful staff

Its place is a joke rude workers badd attitudes

Great place, friendly service

Polite and professional

Loved it and very friendly

They are very unprofessional tried under paying for gold think people are stupid 300 wedding band for 40 there very rude especially the four eye geek they need to do undercover boss there and hed fire everyone just like the tv they raffle last year it was set up

Great deals!

Love this store

They lost part of my pawned items and were very rude and nasty they make you feel horrible when you pawn an item someone needs to rethink the workers in this store

Very rude!

Rude, Unprofessional, And Discourteous.