Initially, the owner was responsive to my messages about fixing a cloth diaper. After I paid for the repair and mailed the diaper, I have only received one correspondence from her in over a year, despite many attempts on my part (messages, calls and texts). She has effectively stolen my money and my diaper. I have asked her repeatedly to return my diaper even if it is not fixed and she hasn’t done that or responded. I never write reviews but I have no other recourse in this situation aside from letting everyone online know to NEVER use this business for cloth diaper repairs.
Wonderful store. Owner is very knowledgeable and helpful. Will return