The staff was very helpful and friendly. I called on phone and then went to the store. Had product we talked about and I purchased. Glad to deal with great people.

Everyone so helpful there. Great store to shop in. Manager Cam knows how to run a good business. We bought a riding mower and some household things. Highly recommend 👌.

I had a great experience with the service and help I got and had the parts the price was good 👍😃 and the popcorn 🍿🍿🍿 good ☺️

This is a good hardware store, but I typically only stop in if I am in need of something small or if I am in a hurry and cant wait for a trip to a larger store. This is because the prices at Ace Hardware tend to be higher than at big-box stores. They likely cant help this, since they are smaller and locally owned, but it is still a drawback. I always find the staff ready and willing to help me find anything I need. I also sometimes find items at this store that I cant find other places nearby, such as triangular files for sharpening my handsaw blades. Their friendly service and good selection are enough to keep me coming back, just not for the more expensive stuff.

Very helpful. Love the small town atmosphere.

Could be the most helpful team of employees in town! Great job Ace Team!

I have just started working at this store, overall great people to work around, their always greeting people when they walk-into the store, can help you find something like its written on the back of their hand and they all have a happy attitude!

Kaitlyn was very friendly and helpful when purchasing paint.

We just bought a 2007 Honda Accord for our daughter but it only came with one key and the lock, unlock, and trunk buttons did not work. We wanted another key so I called the local dealership and the programmable key would cost $230. Well, that was a lot of money for an older car.Then I checked with Waseca Ace Hardware. They can program keys now too. Cam did a great job, he knew what to do and in a little bit of time I was driving down the road with a new key. I saved a $100 too! My daughter was thrilled. Thanks Waseca Ace!

Good little Ace hardware store, helpful people, good selection, keep it up!!

Attentive and polite associates! Helped me find exactly what I stopped in for!

Super helpful employees, they know their stuff.

Had exactly what I was looking for

Very helpful employee. Always have what I need!

They are always helpful.

The new store is very clean and the products are laid out nicely with signs to easily find everything inside. Friendly staff and a large selection from tools to grilling to lawn and garden to outdoor power equipment. Probably the best layout and selection at any Ace Hardware if seen so far. They also have a center near the power equipment called the ‘helpful hub’ for any questions customers may have.

Friendly staff as always!

Helpful staff.

Pretty great. Good customer service and of course great products. Prices are alright

Awesome service.

Lots of items for all types of home projects

These guys are the best, they go out of the way to help with what you need.

First class service and extremely knowledgeable staff! A store that actually stands behind what they sell and they also make service calls. This review was written when it was Charlies Hardware and it still holds true to this very day! Singularly one of the most valuable stores in our community.Thank you for you excellent service!

Waseca is not exactly a bustling metropolis but this Ace Hardware had what we needed, when we needed it! The price was right also and the staff was exceptionally friendly thank you for such a positive experience!

Helpful people who know what you need and will help you find it

Very pleasant. Jared is always helpful!

Always warm and welcome. Perfect for meeting my needs.

They had everything i needed great place.

They dont call him Cheap-Ass Charlie for nothing.Ive had a bad experience everytime I shop there (which I only do because theres no other hardware store in the town), mostly to do with pricing. Charlie had simple PVC parts that I needed, but refused to price match even though his prices were literally 4 times as much as Sears. Now, I understand that its a locally owned business, so prices will be higher. But THAT high??Another time, an employee helped me find a screw needed for my lawn mower, and when it ended up being the wrong one, Charlie refused to take it back (even though it was unused).There are also some safety issues, such as the high pressure cylinders free-standing on shelves instead of chained safely to the wall. That is a huge OSHA violation and creates a dangerous shopping environment. When mentioned to Charlie, he said he would fix it when he got around to it.

I went there to have a key made and they were quick and very nice

Friendly and knowledgeable.....love the small town feel

Great knowledge in that store. When I have questions about things, Charlie answers my question everytime. I have got some great deals on larger items like a window air conditioner and a washing machine. Nearly every time I need something, that place has it! It really is great because its open until 8pm...thats a huge plus for me.

Good people. Very helpful

Knowledgeable people always willing to help in your projects!

Good selection. Very helpful.

Good selection of products. Good pricing

Great selection and great service

Great customer service

Charlies Hardwar is a great place to shop. Very helpful people and they have a good inventory of most products.

That Jon guy is really knowledgeable

Good selection and service

Good selection, helpful staff

Was better before ace...

A bit expensive

Thanks for being my favorite hardware store.

A little high $$$$ but they also got knowledge

Nice freindly people

Nice people helpful

Great customer service

Good fittings

Friendly staff only place in town that sharpens chain saw chains

Awesome!!