Justin & Chuck GREAT CUSTOMER SERVICE guys!!!!!!!! Every time we visit GS, its always great service. Myself being mommy, I dont have a clue half of the time what these kids want. J&C help the kiddos and speak their gaming languages. Again, when we visit this GS on Rufe Snow, J&C are very helpful, patient and knowledgeable! Thanks guys for always making GS an enjoyable visit! Thats why we come back!
I would just like to say Chuck helped me out tremendously. He was incredibly knowledgeable and was able to clarify a mix up on a game I had purchased and was given a different copy. He then went out of his way to make sure the game got to me before I was deployed. Seriously the best GameStop experience I’ve ever had. Thank you Chuck you were awesome bro.
Chuck is a very knowledgeable guy. When they didnt have the Xbox I wanted he called ahead to another GameStop that had exactly what I needed. Thanks.
The store is dirty, has bed bugs in the merchandise, not to mention, when I call back up to the store they never answer, had to drive across town to get a refund on my purchase. FRANKLY I WONT BE BACK EVER AGAIN. Tragic I was a long time customer of theirs. 5 thumbs down gamestop, or lack of knowledgeable personal . Maybe they should rename there place GameDontstop. Lol
The salespersons are extremely helpful and know all about the products they sell.
I havent shopped in GameStop in a hot minute -- but shopping tonight, Christmas Eve, 30 minutes before close was a genuine /pleasure/.Tim, and his associate (young lady with wonderful green hair) were both knowledgeable, helpful, and very adequate with their understanding of current deals and sales.They helped me get a PS4, a few games, and everything Id need to help my sister have a great Christmas with her newly wed husband.Thanks yall!
I spoke with Chuck on the phone after having an issue with a switch I ordered that was not delivered. He called the powers at be and helped me get the answers I needed. All the while I was on the phone he was serving other customers and was the most pleasant person to listen to. He never became flustered. I appreciate his level of professionalism.
Awesome customer service! Fair pricing, very helpful and great inventory
Store clerk made fun of us because we like Pokemon.
Chuck at the Rufe Snow one was amazing. He explained so much to us about the console that we got the games and the headset.
The gentleman that helped my son get a game he wants today was awesome. My little guy is 8 years old and wasnt quite sure how to explain what game he wanted and even though Im sure the game he ended up with was available online to download he helped us get exactly my boy wants. Currently my boy is having a blast. Thank you so much!!
You can’t go off store hours with this place, they will open when they feel like it
Super informative guy running the shop, very professional. He knows his games new and old in detail.
I spoke to James at this store earlier today about swapping out some defective headphones. Even though this store did not have any, he spent a couple of minutes looking up the closest locations and verifying that they had one in stock. Service above and beyond that saved me 20 minutes of calling around. Exceptional service every time from this store.
Very angry and rude, almost to scared to ask a question. Never buying from them again
The coolest games, collectables, consoles and accessories can be found at this Game Stop. I go here all the time and the employees know almost everything about the games and stuff that are being sold there.
The manager with the long beard is amazing. There was an issue so when I came to the store I was angry, so I apologize for that, but he handled the situation a million times better than I could have ever expected or imagined. The receipt I have says Chuck on it, so if thats you, thank you for your more than amazing help. I never really shopped at game stop before but I will start coming here for any of my gaming needs/wants because of how incredible he is. Thank you again for your help and time.
Excellent customer service!
We were in for last minute gifts on Christmas. Maxx was very informative and helpful.
The staff was real cool in and out very helpful
I just got amazing service from Chuck and Jess today! Thank you so much you two are appreciated. They helped me find the merchandise I was looking for.
Yeah no 10/10 wouldn’t recommend the people they’re not nice they don’t know what they’re talking about and they can’t seem to answer there phones or answer a simple yes or no question either.
Great customer service
Who doesnt love going to gamestop and finding some cool collectibles and the fame you want? I love going in and talking to the staff who can gather what i like and suggest new games to try based on that info. Always a great experience here. I have been to this location for 4 years and nit once have i been given reason to complain. Keep up the good work guys!
Just go to Target to get games for your kid. I waited here in line 20 mins while the guy working talked on the phone with a line 2 people deep.
Kind workers and nice store, but definitely a little pushier here than most Gamestops. Especially one salesman, he will offer you everything under the sun lol and wont stop when you reject the first 45 times.
They try to sell used games as new games, i was going to buy a game listed as new and when i asked if it was sealed he said no so i chose another used game out of the case and he said he was going to get the other game out of there as well. In a few years these stores will be gone with everything digital. They are fighting tooth and nail by ripping off the customers for a profit to stay afloat.
No cleaning supplies the store is not regularly cleaned or wipe down they are not cleaning trade-ins or allowing sick associates to go home.Sick associates are either fired or continue to work.This is a hotspot for the virus to spread please stay away from GameStop.
Pog
This is what I consider to be my home store. Service is fast and I can count on the staff to provide me with honest opinions on games and to steer me towards other games I might like. If youve never been to a midnight game release you should go some time. Youll have a good time.
Guys at the store are always super friendly and helpful. Store counters tend to be cluttered when we visit, but they are always well stocked.
Gotta admire the workers and how they can talk up quite literally sell any piece of merchandise they sell to moms and grandmothers as if it was the 2nd coming of jesus regardless if its the biggest mistake gaming has put outSeriously guys yall are great at your jobs when its someone who doesnt know any better but hey that disk and case has been taking up space in the drawer for x amount of time gotta get rid of it somehowIn all serious though every gamestop does this go in get what you want and walk out dont listen to a single thing any of these people have to say
Amazing customer service and awsome deals
Rude
Received courteous assistance from employees and quick service attaining the product for which I was looking. Relaxed atmosphere and happy employees. I drive to this location over the one around the corner from my home.
Great place to shop, Bad place to work for.
Super nice guys that work in there and know what they are talking about. Hands down one of our favs.
They were super busy, but extremely nice & helpful.
Super nice guy and friendly. So me and my friend went for the fortnite promotion and we had to buy 2 tshirt to get 2 codes but we only had 9 dollars and we off like 10 dollars and he said how about u give me does 9 dollars and i will give u both tshirts with the codes. Just want say im so grateful for that and even tho gamestop losses money that make the customer day and wants them to shop there again
The staff is always helpful
Super friendly location, I recommend this one over any of the others nearby. Brad knows his stuff and is great with recommending games and making the experience here a good one.
They take it to another level by remembering what games we are interested in.
Staff was friendly and fun to talk to and helpful on finding things and told me about the new releases they were having.
Went there to purchase my husbands PS4 and the guy there was amazing and very helpful.
Great location and awesome atmosphere, Chuck is always answering any questions I have and overall makes my experience awesome
Guys were super nice and helpful. Store is nice and stocked up. Clean.
Awesome
Helpful staff. I buy all my consoles from this location.
Knowledgable people work here and have excellent customer service
This store is the only one I will go to. Chuck and the rest of the staff are awesome and Chuck is always spot on with his recommendations!!
Went in yesterday to sell my inbox one and from the moment I walked in a gentleman named Charles was flat out rude and disrespectful. Spoke to me and my brother like we were total idiots and saying he wouldnt be able to give us nearly what we asked for until finally I asked if he could ring it up and check, turns out we got 20 bucks more than projected and it took all of 5 minutes. And even after the fact he maintained a horrible attitude and provided awful customer service. Would love to speak with whoever runs this store about the dialog that took place
Didnt have games even tho they had the cases for them on display to buy
Great staff and ooohhhhhweeeees!!! Is that John candy such great eye candy ;)
Variety of games and they have knowledgable people.
Very nice people great service
I love this game stop, people here are super friendly and help
Always has friendly, knowledgeable staff there to help you, the customer. Always a greeting when you walk in.
Great Customer service!
I came in the other day to purchase a ps4 controller and game. Unfortunately they sold me a broken controller. I went to take the controller back days later, and when I went the same make-up caked faced girl was making it difficult. One worker took the controller and tried to test it as if we I was lying and didnt have my receipt. She tried to over charge me but I calmy asked why and then she said I didnt have my receipt. (Whick was in the bag with the controller). They made my return difficult and I thought it was rude how they did it.
Ok customer service but prices and deals are not great look online for better deals
Customer service is fantastic.
Great group of guys and they know their stuff! Always polite.....
Who doesnt love gamestop.....
Ask for ID to Buy Bf1 but No ID for GTA .Makes no sense whats so ever
Great n very nice people
Great place there is one guy who works here and he is very rude. But as long as he is not the only one there ill spend my money here
Great help at tgis location!!
Chuck provided awesome help!
This dude was Rude
Good parking, easy access, tidy, and excellent customer service,
Thank you GameStop for having all the games and stuff thats on demanding that we all like to play. Keep up the good job.
Always helpful and nice.
Friendly and knowledgeable!
Good choice of games
Know it all managment
Bad service. Gamestop Sucks
This GameStop or rip you off steal your money but it wont take our honor a 30% off each because it was in the wrong place of any product dont shop here
Curbside serive
Not a hardcore gamer, but these guys are always helpful.
Great service and selection
Amazing
Nice people
Good place
Ok place
Amazing service
Friendly staff!!!