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Anderson Auto Electric Co
2091 S Main St, Waterbury, CT 06706, United States
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Anderson Auto Electric Co
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Vi
Review №1

Left my girlfriends car there this weekend for a diagnosis of the suspension, 4 days later when my girlfriend calls he gives her an attitude and yells at her to pick up the car because its not registered, literally, not hypothetically yells at my girlfriend on the phone, when she calls to aks if theyvefound anything. He could have just told us that at any point, there is no need for yelling at a potential customer in a professional environment. I will never bring any vehicle back to this place and Ill be advising my car club buddies to be weary. If his attitude and customer service reflect the quality of his work then Im happy to bring her car elsewhere

Gi
Review №2

I brought my car down to Anderson Electric to get a new ABS module. When we called originally, they said it would be no problem. After days of not hearing from them, we called back to check on the car and they were beyond words rude and extremely unprofessional. They have now had my car for almost 3 weeks, they will not give an update- if they even answer the phone, and when they do answer the owner is extremely rude and wants nothing to do with the situation. I absolutely DO NOT recommend bringing your vehicle here unless you plan to be without it for weeks with no update. Extremely disappointed with my service here.

JB
Review №3

Recommended, brought my ‘04 WJ in a while back for an oil change, even though it wasn’t expensive they were very professional and courteous. Will definitelyCome back for any other services needed. Thank you.

No
Review №4

I scheduled an appointment for my car to be serviced. I was told to be there at 8:00am for the appointment. The turn over time I was told was 4 hours, so it should be done around 12:00pm. After waiting for 30 minutes for someone to even arrive to open, I’m greeted by the “owner” who then tells me I have to leave the car, so he can bring it to a separate location (already inconvenient) and now I have to basically find my way home until this is done. Lastly, they cancelled my appointment without me knowing and I drove an hour to the new location for no reason. NOT HAPPY AT ALL!!!!... waste of time, and he didn’t even seem sure of what he was talking about.

Je
Review №5

I love this place!! I always deal with jason and man he is great!! Right now, they are remodeling after a tragic fire and even with that on the mind, jason took the time to help me with my drive shaft and teach me a few things i didnt know. Jason thank you very much.

Al
Review №6

The owner, and the gentleman who balanced my driveshaft, (Jason) were very professional and friendly. Same day service, will definately use again! More than just ELECTRIC!

Ma
Review №7

Never made it past the phone call to discuss my cars problem. The guy on the phone was very rude. Completely dismissing what I was trying to tell him. He was making assumptions without all the facts. He wouldnt even let me tell him all the facts. Screw that place.

Ju
Review №8

Wasted $130.00No recommend

mi
Review №9

Family orientated shop, great people person, great prices and great service all around. My wife and I have been using this service for over 8years and we have never been disappointed. Thanks Anderson..- Mike&Carrie

Da
Review №10

Azam great guy and honest.I finally found an honest man and hard worker. I wouldnt hesitate to reccomend his car repair company.

Mi
Review №11

Truly appreciate their customer satisfaction guaranteed.., Honesty, Values and Principles drive this shop to say the least... Thanks a lot for your help..., God bless you and your family!

As
Review №12

If I could rate 0 stars I would! Terrible terrible people. I came to this place to have a new starter installed on my truck. The guy was extremely rude for no reason. I never went to an auto garage and had to deal with something like that in my entire life. He said he could not do the truck that day, so I asked him when he could do it. And he proceeded to tell me off, just for asking him when! I showed up the next day, ( I dont know why I bothered after I was so disrespected ), and I was told I would get a call back. I did not receive a call, and after seeing these other reviews about their crappy work, Im glad that I did not. I found a better place with better service to fix my truck.

Ka
Review №13

Had some work done on my Saturn Ion. The service was great and so was the price. After picking up the car I noticed a little rattle. I called and they had me come right down. It was fixed right away. A very good experience and I would bring my car there again.

Tr
Review №14

Does ok work but has terrible customer service. There was on lady at the front desk who was awesome, but that’s literally it. Also, I had $1,000 worth of electronics(2 12’ SubWoofers, 4 channel amp, capacitor, radio, speaker wires) stolen out of my car. The owner told me “your back door didn’t lock” which is a total lie. When I asked for reimbursement, I was told to “file a claim for my insurance because it happened outside of the actual shop, he is not responsible”! More risk than results here.

Th
Review №15

Had electricall work done on a special equipped van. They were able to fix problem. I would definitely recommend this shop for any of your auto needs. They are very friendly and courteous.

To
Review №16

Owner is very professional and understanding he dsnt over price yu service with a smile

Li
Review №17

Azam explained what was done during diagnostic in detail. He is very honest. It’s hard to find that in the auto/mechanics. Thank you and I will return if I run into any issues with my truck.

Ke
Review №18

I kept putting money into my car my mechanic couldnt seem to figure out wAt was wrong with my car. I took it to anderson and he fixed it the first time no problem and worked with my warranty company, when my first mechanic told me my warranty wouldnt cover the work ! Real honest people

Je
Review №19

Bad customer service. Called for a quote and was told they will call me back. They never called. When I called them two days later, they told me they will do the quote when they get around to it and will call me back when I am good and readyThey also did a diagnostic for $100 a few months prior and told us it was the body control module.I ended up going elsewhere for the body control module since they were rude to me about the quote. Turns out its not the body control module. I wasted so much money on the diagnostic from them and now on replacing the BCM when that was never what was broken in the first place.

be
Review №20

Great place to get car work done

Ri
Review №21

Azam has to be one of the best electrical diagnosticians in the state. Genuinely cares about his customers.

Je
Review №22

BAD CUSTOMER SERVICE - These people dont know anything about customer service. I went to get some electrical work done on my truck. First, they didnt fix anyting of the problem. I had to drive three times to pick up my truck when every time, some other problem happen that had nothing to do with the original problem. I will never go back to this place. They are horrible with customer servie. The guy was very rude and at one point, AFTER I PAID THEM, didnt want to give the keys back to me so he can have the last word on why my truck has other issues, other than the original problem. I almost wanted to call the cops on them for malpractice. They have a 19 year old kid apprentice working on peoples cars but charge the customer $90 an hour for their service. I spend a total of $600 to have more issues with the truck than what the truck started with. You pay for a professional and get a kid to work on you car.

Ab
Review №23

They where nice . But didnt do well job on my car. They said I needed catalytic converter and oxygen senser done . I had the oxygen senser .but still my car was making loud noise and I brought back to them, to give me price for the converter he check the engine light and it said it need the oxygen senser . I told them how I just paid 210 for the oxygen senser . They fix it . But it still not excellerting when I push on the gas. ..i wont be going back there .i wont advice anyone either..

de
Review №24

Im going to them for many years great service

Le
Review №25

FAIR SERVICE - But CUSTOMER SERVICE & COURTESY SUCKS!!I brought my Maxima to this shop for a re-installation of a burnt out Heat/ AC motor - they installed it Fair and works properly BUT in the process they broke my glove compartment. I payed around 360ish for the job. When I picked up the car, the glove box was locked & broken. Long story short I called 5 times & showed up around 3 times to have it replaced.. After Excuse After Excuse, I figured its not worth it, lowering my standards to their level of lack of customer appreciation especially for a part that They Broke and Can not seem to Fix!! I will never give them service ever again or recommend anyone there. I wish them luck - But what goes around, comes around! No worries!

Jo
Review №26

Second rebuild job here with flawless service.

Ro
Review №27

Great service they will fix you right up

Ju
Review №28

Stood 5 minutes with a man in front of me on phone completely ignoring me, woman asked if she could help. I showed hose part I needed, she said The Man would help me. Without even looking at me or hose, said to woman I dont deal with those.How such an ignorant a man could be in business is beyond me.

Ri
Review №29

This people they are ignorant and use bad language whit costumer .old the job they do they say .im not guaranty im gone try my best but you still have to pay for his service.i believe they do this to avoid courts lawr and stuff.stay away from this people

Pa
Review №30

Excellent service 👍.

Ge
Review №31

Good for the hard to find auto parts and axles

Ju
Review №32

Had to leave without service because of how long I had to wait & he never came back.

Ti
Review №33

Very knowledgeable

Wi
Review №34

This place will fix your problem but it will be expencive..

Er
Review №35

Great place to get axle rebuilt

Do
Review №36

Solved my check engine light.

Wa
Review №37

Very expensive! Didnt fix the truck.

An
Review №38

Rudest people Ive ever spoke to.

No
Review №39

Charged way to much

Ma
Review №40

Very knowledgeable

Da
Review №41

Great

jo
Review №42

Good job

Information
100 Photos
42 Comments
3.8 Rating
  • Address:2091 S Main St, Waterbury, CT 06706, United States
  • Phone:+1 203-755-0574
Categories
  • Auto repair shop
  • Auto parts store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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