I absolutely love reading so I may be biased but anyways, I love how much the employees here make sure I’m being helped. I also love how there are suggestions on every shelf for books or what they’re about. I always leave this place with my bank account crying and my heart happy.

Whenever I’m there, everyone on the book side is friendly. At the Starbucks cafe.. not so much. So hopefully they hire kinder people in the coming days. But the bookstore itself is beautiful. Wide selection of books!

Nice location, got 2 books 📚

Very knowledgeable & friendly staff! Cookies & cheesecake selections are wonderful

Love this book store. Been buying books here for 10 plus years. Staff is always helpful and friendly.

I love books. The best store ever!!!🙂

Pretty Good Store! I Like The Order Where Everything is and the staff is really helpful!

I love it cuz I just do 👌❤️😂

They carry a diverse selection of childrens books, beautiful writing kits and cards, and the staff is friendly, helpful, and knowledgeable.

Good place move lot of things around not a lot of people everybody kept their social distance everybody also wore masks Dairy clean

Always loved this place as a book lover. It was better before covid, when you could seat and hangout with friends at Starbucks. But it is what is I guess 😖

The Cafemade my Marshmallow Hot Chocolate perfect, got signed up as a member finally, and bought a Throne on clearance $11.25! #thekingjoshuaaa

The gentleman at B&N was extremely helpful. He knew where to find all the books that I was looking for. He also was extremely friendly.

My son and I love Barnes and Nobles! Theres always a deal to be found, a good book or magazine to be read, and yummy things to enjoy. My only complaint is the removal of the comfy arm chairs. Sitting at the cafe tables to enjoy my buys in the B&N atmosphere I love so much is just not the same. They also frown upon us sitting on the floor in quiet corners of the store. Im still a frequent visitor.

Very peaceful and quiet, nice place to stay there at when you are studying, they have every book you need. Even a cafe

Had my order ready for pick up within one hour and provided excellent service!!

Great place to poke. Always cleañ. Good plac

Great selection, I like the variety of books! There are so many age and grade levels. I recommend this as your bookstore.

Staff are very helpful here. The food is always fresh and the coffee always hot. There are a ton of great books available on just about anything you can imagine. There are a ton of great gifts here too, not just books. I also love that they always have a goodly collection of sale items, as well.

Staff was great helping me find what I needed something thats missing these days.

Good has lots of manga

I love bookstores. This location has certainly had its ups and downs over the years but it bas always been solid in most categories. I would like to give it 5 stars but recently their attempt to diversify their product (too many toys...) keeps it in the 4 star category for me.It has always been a nice place to relax and browse.

Was a little disappointed the realestate section was limited. Not a lot to choose from. I managed to grab two books.

Great experience! They were very helpful. Got my son a new book. With so many book stores closing Im glad to know we have one close with such a large variety.

Always a wonderful trip ... This morning my son and I scooted out to arrive at opening 9am today.. We scoured the Magazine rack to buy all things Kobe for our man of the house, even did a pre-order to ship us Mamba Mentality.. After our mission was complete we had a breakfast date 💕 memory making at its best ✨

I love Barnes & Noble. This one has a very large cafe area with some really great foods. They also have a childrens section with some fun childrens activities they have scheduled there, including a story time. My daughter plays with the train table while I browse the childrens books. They also have a great selection of educational toys and some collectibles. They seem to always have what I am looking for when I go in there.

It’s good that they have a lot of books but how does a book store not have outlets for laptops. That 1 need trumps everything else. The Barnes n nobles in new Britain is better

Love to study here. Are open pretty late of anything in Waterbury! Have a great selection of gifts for the holidays.

Always very good. I always get a lot of work from there. And make Fantastic drinks there. The only thing I dont like if they do not take Starbucks gift certificates

The staff is usually fairly knowledgeable. As always with a B&N, the variety in their collection is satisfactory. Something for everyone kind of a thing. I hardly leave here with a bill under $50 and honestly, its more likely to be $75-$100. This factors into my point on variety. I usually have a few books in mind to look for. After almost always finding them all, I tend to pick up one or two unintended books that just happened to catch my eye whilst perusing the isles. Whenever I order books they dont have in stock. I am never displeased with the transit time.As for the environment of the store. I find it to be mostly warm and welcoming. It would be nice to have some sections around the store. Primarily staged for sitting and reading. However, I can understand why they dont have this as well. There is the Starbucks Cafe and sitting area. Though, it does feel a bit unwelcoming and cold. At least, thats my opinion. I do not feel at ease sitting there to enjoy a book. Feels a bit like a school cafeteria.All in all, its not a bad spot to grab a new book or just walk amongst the isles window shopping for a bit. I am a firm believer in supporting mom and pop shops. Especially when it comes to book stores. This has become increasingly difficult with the scarcity of their like in recent years. So, B&N is a tolerable substitute in their absence. Not sure if this review will help anyone or have an effect on where you shop. It is simply my opinions and thoughts on this particular store in their chain. Best of luck finding your next literary adventure!

I ordered a book. It arrived in two days. The store is a great place to read and converse.One minor point, there are no convenient power outlets near the cafe area.

This location is well organized. The shelves are neatly packed and the cafe is excellent. Clean eating area and fast service. The only lacking thing at this location is the staff. Usually they are never at the register or service desk. No one at the nook booth. You just stand around usually waiting for someone to happen to notice you. They seem to have plenty of staff but customer service is poor.

Its gorgeous and they order books for you free of charge then youre able to buy in store which makes it easier in you! I could live here its so perfect!

Customer service is beyond terrible held NYCC POPS for friends and wouldn’t let people buy them that waited in line for store only had one of each and said sorry we have them on hold which is prohibited by funko!!!!

Love Barnes and Noble. Their selection of products is great. I love the coffee and pastries at Starbucks.

Store was near, and fully stocked. Am hours not crowded. Dont know if its my imagination but this Bn seemed to have more stock than the ones we normally frequent.

Good coffee

Top tier B & N! Many difficult to find/rare selections especially for gamer/comic/graphic novel type content.

I love bookstores! This one is very nice! Wonderful atmosphere and selection!

Great place to get books, mags, reference materials, maps, cookbooks, and all sort of other goodies like games, toys and posters.Theres a cafe inside, so youre able to enjoy a nice cup of something warm while curling up with a good book.The staff are incredibly kind, helpful and knowledgeable. Theyll help direct you, and more than likely recommend something if theyve read something similar!

Great set up and quiet environment. They have 90% of the books I am looking for and the staff are super helpful but not invasive. Beware: there are no outlets in the cafe area.

Great Barnes &a Noble. Well organized and easy to find things. Has a Harry Potter section and an Educational toys section, as well as a nook station and a coffee shop with plenty of spacious seating. Friendly and helpful staff that efficiently run the store.

Similar to any other barnes and noble-books, coffee, gifts, and the annoying sales pitch at the register for their pay-for loyalty program. B&N needs to get over it. They are already in a dying business. If they want to be competitive, they have to offer free rewards and loyalty bonuses like most other companies. Well-maintained store, clean, and a little cluttered, especially near the registers.

I am a big fan of Barnes and Noble and this local is just as good as any I have visited. Its close to Brass Mill Mall which is located on the same street. They have a Starbucks inside. One can always find a gift for just about anyone at Barnes and Noble. Area restaurants are close by for convenience. Lots of parking is available. Located in a strip mall area with Dicks, Buffalo Wild Wings, Ulta, T.J. Maxx and other shopping stores.

Extremely helpful staff and they all know there job. Great book shop and wifi hangout.

I love this place so much. I can roam around looking at books for hourse because there is such a large selection. I also sit in the cafe at least twice a week to do homework or paperwork. The staff is very friendly and the people you meet are really nice too.

Awesome service with great customer service. I could spend hours here just browsing around for a book. The employees are always polite and the Starbucks is small but nice. Love this place and Im looking forward to my next visit.

Usually, this place is great for me every time I visit and every time, regardless of the time, the people are great there. Today, unknowing of the situation that may have happened, I came upon the store having closed an hour earlier than what they posted their hour of operations had stated. While I do understand that something mustve happened or not for the store to close earlier than planned on non holiday hours, its still frustrating that I came out of the way to be stood out from a time I didnt expect to be closed.

Ive been coming to this location since I was in high school and Ive never had a bad experience. Convenient location. Staff is always very knowlegeable and friendly. I love the Starbucks area. I can sit there for hours, thats how comfortable and welcoming this place is. They have a huge selection and if something is not available in the store they go out of their way to order online. Highly recommend visiting this book store.

Found everything I needed and the Cafe inside was a nice treat.

My daughters, wife and I enjoyed our first visit to Barnes and Noble. They have a large selection of cook books among other items, that we never imagined that they would have. Will definitely go again

Very helpful person at customer service desk. So much fun to shop here.

Love love love Barnes and Nobles.. Aboundent amount of books and options... Could spend my entire Saturday in there and not get bored or hungry.

Lovely place. It feels so homey & relaxing. Associates are always so willing to help & very pleasant

Typically nice Barnes & Noble in a ratty neighborhood. They need more comfort in the cafe. I could not possibly relax and enjoy reading there if there were more than horribly rock hard chairs.

They always have the perfect books,perfect spot,and perfect workers.i like this book store very much.

I found what I wanted, and the barista in the cafe was personable,professional, and correct.

I like to read and get books they have all kinds. I always find something.

Extremely helpful, friendly & knowledgeable staff. Huge selection!! I went to purchase a baby shower gift & ended up also getting some great xmas gifts.

Great staff and of course a huge selection of books. Great Starbucks cafe. Very safe as they employ a off duty waterbury police officer all day long. Coffee is better than any Dunkin in town and only a few cents more. You get to make it yourself, so you know it will be just as you like it.

First of all I like that they open early on a Sunday morning when most stores dont open until 10 they were already open making it very convenient to do business. They know exactly where to find what I was looking for. And they always have a great bargain section

Big store and all the areas are labeled clearly if what type of book or item is in that area or shelving. If you dont see the genre you may be looking for there is in the center aisle a desk they can always help point you in the right direction, tell you if somethings in stock, help order a book of they dont or tell you when theyll have it in for you. Barnes and Noble had always been one of the better bookstores around, unless its a mom and pop, now its the only one around. With that being said youd think theyd have tons of books in stock. Ever since our e-readers have landed in almost every household it seems, to me, that B&N doesnt carry as much inventory as they did before. For me thats been a big disappointment.

Last of a dying breed! this is a great barns and noble. there arent too many book stores left in the world. i went to visit to buy a specific magazine, but left getting several books for my daughter and wife too. the cafe is quite nice and always busy.

Great store! Helpful and courteous staff! Very busy but they were very efficient!

Excellent experience. Found two good books and bought an iced green tea from the Cafe.

Last of the large box bookstores and still not the best! Service is always super let alone the lack of cashiers has only gotten worse! Please take at good look at your in-store mgmt teams...numbers arent always the true story!

Perfect place to meet up with someone. And if alone, what a congenial place to just sit and read!

I like visiting this Barnes and Noble. Always spend a couple of hours browsing and they have great gifts for the holiday season. They also have a Starbucks at this location!

Nice and quiet.. I really liked the kids section. It had a small stage well done stage. My only knock was that the tablet section was pathetic. Hardly any devices worked as they should and in my opinion can be updated with newer ones.

I love this store. Everything is easy to find and its always very organized and clean.

Robin was a great help and very kind.

My family enjoys coming here at least once a month. Employees are friendly and helpful. Super clean store.

I went to preorder the new hunger games book and they were very helpful

Had a great time looking over the printed material.. havent done that in a long time. Gotta do it again soon.

I like this Barnes and Noble always well organized. I love the kids section also. Its well put together to get children excited about reading. My only downside is the variety of books in the adult section. I am a very diverse book reader. They dont have books that have numerous cultural characters,topics or views. Any author that is trending or considered a classic good read they have. Which is great but you dont need 2 bookcases of Nora Roberts and Crime books because they have movies.

Sooooooo clean friendly and nice usually waterbury can be hit or miss but the staff was so nice and the police officer thats right the police officer on the inside had helped me find the bathroom great job guys its the small things(no pun intended ) that counts !

Love the different selections of books there, and the booksellers help me so finding anything I need.

I am here from out of town and was looking for local authors it would have been nice if they would have been all in one place instead of having to find someone to help me find them.

Love coming by with the kids and enjoying a good book. Variety of book is great, plenty to pick from. Coffee is good too.

Very clean and welcoming. Staff went out of their way to make sure that I found exactly what I needed

Love this place. Great place to hang out and get drinks and check out books.

It could be the best place other than the library but um big on the condition of the restrooms especially w/children however the library which is older & more public has cleanse bathrooms than this place!!!

Very nice book store not much service in the back where you may need help finding sections.

Love Barnes and noble this location has a Starbucks and a decent size magazine wall. For those with kids its a plus because they have a nice reading section for the kids I believe they do readings there as well

Barnes& Noble is a great store, theShelves are lined with the latest andBest Reading Materials around I doBelieve. IF YOU JOIN THIER READERS CLUB THE DISCOUNTS AREGREAT! !!!!!

A wonderfully helpful and welcoming staff.

Barnes & Noble always a pleasure place to go too 😘 I like this place over ten years.

Great place to meet friends and talk books over a cup of coffee.

Relaxing place to find Great gifts and everyone has a smile on

Great Options for choice of books and Clerk was Extremely Helpful!!!

Great books and vinyl available. A nice Starbucks to sit, read and drink or eat. Great magaZine section.

Great place just need to lower their price on books just a wee bit not all of us can buy a $100 book that only cost $30 to make

Great selection, friendly staff. Actually saw competitive prices to Amazon this visit.

Great place to relax, have your kids look around, and if youre in college just have a coffee and study in peace

Good! But the staff can be sassy or rude at times.

Great place to browse. You could actually spend a couple of hours here relaxing and going through everything. Theres a wonderful childrens section that has hands on experiences and an area for small shows. For collectors there are Pop bobbleheads and Star Wars toys plus lots of other interesting toys. There is something for everyone here and the prices are very reasonable. Also, alot of clearance tables. And, oh yes, a Starbucks is inside also with tables to relax and do homework or what have you. Its a great go to destination!

Solid quality Barnes & Noble,staff are pretty friendly. Its about what one would expect going to this chain.

Always walk in find what i need and good to go. Simple.

Staff is always helpful and eager to point out a good book no matter what your genre preference is.

Great store, love shopping here, always find something interesting