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Stop & Shop
920 Wolcott Rd, Waterbury, CT 06705, United States
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Stop & Shop
Comments
am
Review β„–1

Poor customer service. I specifically asked if someone could bag all my groceries bc Im not great at it and got no response. Thanks! And I saw employees just standing around doing not much. ??? Cmon step it up stop and shop..😠

De
Review β„–2

Im there almost every day. Friendly workers n always have the things I need thank u

Jo
Review β„–3

Jennifer my Cashier was Awesome. She made me laugh even! Great customer skills and a Perfect Smile. Promotion Deserved!

Jo
Review β„–4

Very clean location. Well stocked inventory. Friendly and knowledgeable staff

Be
Review β„–5

I just went in to get some cold cuts and as I walked towards the deli saw the line and decided my best course of action would be to just buy the prepared package they have to the side. I was just in a hurry. Im glad they do that. I didnt want to stand in two lines, the deli and then the cashier.

Sh
Review β„–6

My experience was awesome when I went to pick my daughters cake

Tr
Review β„–7

Great..no lines..good time to shop at night

Qu
Review β„–8

Definitely my favorite grocery store since I’ve moved into town! I can always count on them to everything I need. Even on the holidays. Not only do they everything but they’re always open when I like to shop late to avoid crowds. Always clean and stocked with hand sanitizer and wipes. I have only had a bad experience with one employee and I go here all the time. Love this location!

Jo
Review β„–9

The pharmacist was very rude. Obviously they dont know how to treat their clients the right way. I would not recommend.

Nu
Review β„–10

Couldn’t find a specific bag of chips (Baked lays BBQ) so asked for help. Guy say they don’t carry those at the location without even trying to help I walk away and end up finding them. You should hire real help and not some lazy mf

Co
Review β„–11

Wonderful non-dairy and GF ice cream options. Delicious GF Bobs Red Mill granola. Fresh produce.Excellent and varied meat selections, plant based food/snack options, too. The young woman monitoring the self serve stations was so helpful tonight. I was checking out a little after 7:30P and she helped me with my cat food coupons. She was very patient, courteous, and kind.

ja
Review β„–12

Poor fresh leafy vegetables selection, staff needs to be more courteous,feels like they about go on strike again 😊

se
Review β„–13

Great deals! One stop shopping for sure. Previous experience trying to use snap benefits kept me from shopping here but i may have made a snap decision and will try it again now.

Da
Review β„–14

Cashier was pleasant and very helpful in assisting me to find what I needed.

Lu
Review β„–15

Love it they have everything and fresh and good service

To
Review β„–16

I always shop here. Theres always good deals

Ke
Review β„–17

I called you guys twice and both times hung up on me while waiting. Whats with you guys?

Ro
Review β„–18

Had to get citrate of magnesium andShop rite did not have it.

Re
Review β„–19

I just went to pay for gas and ignored me for a few minutes and then rudely tells me she’s counting the till it’s going to be 5 minutes like I knew she had to count her cash register first and second don’t act like I’m inconveniencing you.

Pa
Review β„–20

Has best produce

Di
Review β„–21

Always got a sale going on, friendly service .

Lo
Review β„–22

Love this shopping store fresh meat an produce clean an friendly worker

he
Review β„–23

Well supplied supermarket

ph
Review β„–24

Stood in line for half an hour 40-year Shopper at Stop & Shop here I come Big Y

Ma
Review β„–25

I like Stop & Shop for somethings but they are too over priced. The coupons in weekly adds are mostly for health and beauty, cleaning products or baby stuff. I want coupons for food!

Er
Review β„–26

Never enough staff, long lines unless you use the self checkout. Usually polite staff when you find one. Smells like marijuana consistently, but so does the neighborhood. But the bakery and deli is good (maybe a clue as to the marijuana smell). Gas station works.

LC
Review β„–27

This is solely based on Deli. One person working area and that person was best described as disorganized chaos and as a result was handling deli items in an unsafe manner. Many meats and cheeses all left on counter after cutting. Sliced blood soaking roast beef dripping blood everywhere then immediately sliced ham without cleaning machine. I prefer boars head but won’t come back to deli after observing what I seen

H
Review β„–28

Pretty expensive. Idk way food cost so much money? stop n shop generic brand cost more then the name brands.

Ja
Review β„–29

More international food than you’d expect. Always good.

A
Review β„–30

Very quiet.Not alot of people in the store.clean.

Ly
Review β„–31

My visit to Stop & Shop was great! The early hours for seniors makes it convenient to get in and out in a timely manner. Customers service is top notch and the store is always clean !

Ma
Review β„–32

Prefer store on Chase Ave. . This store definatlly needs a refresh ...

Mi
Review β„–33

Customer service is awesome, prices are amazing, store is wonderful.

ad
Review β„–34

Clean, well stocked,quick lined

Br
Review β„–35

Store always smells in the produce dept and the prices could be more reasonable for the area and the local income bracket

Ve
Review β„–36

I would love if they were a little cheaper they have a great selection of different kinds of food even for vegan and vegetarian

jo
Review β„–37

Good place cheap pricing except for meats.

De
Review β„–38

Much better than chase ave location

Am
Review β„–39

I want to work for this company

Ka
Review β„–40

The store is clean, but I saw so many people walking around without face coverings that are required in the State of CT. They were making announcements stating that they require customers to cover their mouths and noses, yet no one approached those that were disobeying the State requirements. The prices are much higher than the grocery store across the street from them. I only went there in search of a particular item, which they did not have in stock.

Da
Review β„–41

Food is very expensive and rude shoppers. Will not go there again

St
Review β„–42

I love it really nice place to shop ☺

Te
Review β„–43

Grabbed a cake last min for my daughters birthday.. They had so many options n always do.... The bakerys loaf of garlic bread is sooo good.. Its italian bread with garlic butter and seasoning ready to pop in the oven n comes out warm n yummy in 10 min. I love having it with homemade chicken soup or shrimp scampi like her b-day dinner lol just by itself haha

le
Review β„–44

Raspberry hot chocolate

Je
Review β„–45

Clean organized and friendly

Do
Review β„–46

CLEAN, WELL KEPT, ORGANIZED. VERY FRIENDLY WORKERS.

Do
Review β„–47

They stay open until 12 i need that

Va
Review β„–48

Clean and friendly staff

SU
Review β„–49

They didnt have a couple items that I was looking for like roast beef unless you went to the deli and paid $10 per pound and thats the cheapest, or the blue berry Hawaiian Punch. Other than that, they had fresh fruits and vegetables, the cashier I went to has excellent customer service skills and was quick to cash me out. Overall was clean and I would go back.

Jo
Review β„–50

Customer service employees are rude, disrespectful and out right worthless when it comes to customer service.

Ef
Review β„–51

Good price

De
Review β„–52

Clean store, courteous employees, great place to grocery shop

Pe
Review β„–53

Stopped in the grab a few things. Very quick. Store was organized and although I only went to one isle it was clean on my way there. Only a few registers open but went quick regardless. Shelves were well stocked (freezer section).

De
Review β„–54

I come here a lot great prices uf you dont want to go to Walmart

Ei
Review β„–55

They dont hire me

Ka
Review β„–56

Got my food for the week

Ve
Review β„–57

Its for people who have a very good job or for people who get a lot of food stamps, but not for people who have limited funds its over priced

Kr
Review β„–58

Too big for me

Ro
Review β„–59

Always have what am looking for always in and out quick!!

Le
Review β„–60

Very clean and well organized. They were out of stock for a few things on my list, but thats not really in their control.

Ro
Review β„–61

Good store

St
Review β„–62

I dont mind going to this Stop and Shop because they have groceries that I wouldnt find in my neighborhood stop and shop.

Mi
Review β„–63

Stop and Shop is a clean, well managed, and fully stocked grocery store. They carry a wide array of products; from produce to greeting cards. The store employees are always helpful and will make an effort to assist whenever asked. Their pricing while competitive can sometimes be a few cents more. Their service and variety more than makes up for this.

Ro
Review β„–64

Good fry chicken, good veggies

Je
Review β„–65

I love their spice ham.

Su
Review β„–66

Need more cashiers

Au
Review β„–67

I have been shopping there for 3yrs and Ill never step foot back in s&shop Wolcott road. The manager is either on street or prescription drugs that has him impaired. If thats not the case hes completely stupid. As I was expressing my concerns over a customer with 75 items go thru the self check out he began loading my carriage with bags from the line he was bagging from. He gave me blank glare as I spoke, very creepy. The staff that was monitoring the 12 items or less self check out told stated, that ones not 12 items or less. Its a self check out why would it be for 75 items, its not set up to handle more than 12. Theres a few wonderful employees but after what I seen today, Ill spend my money across the street. Also, I questioned the staff overseeing the express 12 items or less about ground beef that was a featured sale item that didnt ring up for the sale price. She replied I may have the wrong one. I shop there sometimes 2 times a week and other stores daily. I shop for bargains all day everyday; I read. I still purchased meat because I was already disgusted as others were.

ka
Review β„–68

Good place to get food nice and clean

De
Review β„–69

I lost my phone in the parking lot of this Stop & Shop tonight and the employees were all very helpful in helping me search for it. Especially Christine! She came outside and helped me search for my phone in 28 degree weather for about 10 minutes. Thank you for employing such wonderful people!

Ro
Review β„–70

Thank you for being open during this wish all you well be safe

Ch
Review β„–71

Both the cashier and the bagger that normally works in gas station they were just great so nice kind understanding .

De
Review β„–72

Ok

Π Ρƒ
Review β„–73

Best price a+++++

Ja
Review β„–74

The store had everything I was looking for. Some of the prices were high and others were good. Their robot creeps me out. They should stick with people.

Mo
Review β„–75

Bat service on the wester union

IH
Review β„–76

Always clean

De
Review β„–77

Horrible shopping experience at store manager Lisa was extremely rude I did not know that I couldn’t shop with wife and daughter as they don’t have sign stating that embarrassing as she was telling other’s that people like us don’t listen that there shouldn’t be more then one person shopping she was bothered because I was with wife and daughter it’s bad enough the situation which we are in with this virus but there’s but so much that we can do she should of kept that to her self made us feel very uncomfortable all we were trying to do was shop as a family and enjoy a day out at the supermarket since there’s nothing else that can be done due to that I left my groceries if I can’t shop with my family then I’ll spend my money we’re I’m treated like a person this virus is taking a toll on us all all we have left is to try and be kind to one another and some people can’t even do that on top of that the officer they had there today was rude as well it’s sad

fe
Review β„–78

Always reasonable seafood

ja
Review β„–79

This place is horrible the manager Lisa blonde hair Lisa is horrible talks to costumers rudely clearly not a great manager!!! Ive spoken to the manager above her name nick and he was very understanding in regards to her attitude today. In the past Ive talked to another manager and nothing gets done Clearly because she continues to be the same I will take this to corporate absolutely discussing! If I can give a zero I would!!!

Ro
Review β„–80

Advertisering sales, but there arent any when you check out. Charging $20 sambucus!!

Le
Review β„–81

Great cake selection.

Do
Review β„–82

Always finding a great bargain or picking up a quick lunch love this store

El
Review β„–83

Really disappointed today.Went into store to purchase a birthday cake .Waited for someone in bakery to write on cake.After 15 minutes used my cell phone to call service desk (rather than walk to other end of store I have a fractured ankle) .Service desk said they would page someone to bakery. Waited another 15 no page. Called the service desk no answer.Definitely will not return to store.No customer care at all in this store.

Tr
Review β„–84

I love coming here to shop. The service is fast and the staff is kind.

Ja
Review β„–85

They always have the freshest produce and super knowledgeable staff

Sa
Review β„–86

Very disappointed in my most recent trip to the store today. Standing in line waiting to check out when the employee bagging groceries left the line to stand and talk to two other employees at the front of the store. 5 lines full of customers and these three standing in the front of the store talking. On a better note I do usually have a good experience here.

Ga
Review β„–87

Good

Ja
Review β„–88

Compared to the other stop and shop on chase ave. This has a lit less of quality and variety. This one is much smaller.

Ma
Review β„–89

It was good if they had my sweet tea would have been better

Ma
Review β„–90

Awesome. They have the greats to help me fine whatever Love shopping there

gi
Review β„–91

Always has everything I need including the perfect produce. Rearly shop anywhere else?

ka
Review β„–92

Good store a little expensive πŸ˜‰ tho

Da
Review β„–93

Worst its ever been. Its the first of the month and two regular registers were open during high volume hours. Who makes the schedule? I was there around 4pm. Never asked her on line before. Horrible.. Extra long lines..

Ga
Review β„–94

Still hard to find products that I find in other stores nearby.

me
Review β„–95

Very good place to shop. People are very friendly and on the ball. Thats what I like about the store.If u need some help they are right there for u.

El
Review β„–96

A nice place to shop.

jl
Review β„–97

Always clean & I can always find what I need..

Ar
Review β„–98

They were so helpful with putting together my anniversary flower bouquet for my wife

St
Review β„–99

Great store. I always manage to find great products on sale.

Ka
Review β„–100

It was ok I wish that they had more WIC brands for yoghurt

Information
92 Photos
100 Comments
4.2 Rating
  • Address:920 Wolcott Rd, Waterbury, CT 06705, United States
  • Site:https://stores.stopandshop.com/ct/waterbury/920-wolcott-road
  • Phone:+1 203-755-9489
Categories
  • Grocery store
Working hours
  • Monday:7:30AM–12AM
  • Tuesday:7:30AM–12AM
  • Wednesday:7:30AM–12AM
  • Thursday:7:30AM–12AM
  • Friday:7:30AM–12AM
  • Saturday:7:30AM–11PM
  • Sunday:7:30AM–12AM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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