Ive owned a lot of cars in my life. This was the best experience Ive had at a car dealership to date. Well done. I would definitely recommend. Like others, my experience was with Emilio and he was fantastic.

Just went today to look at two vehicles. One of them wasnt available; so Emilio brought out a very similar one. It fit the bill and we were very happy. No pressure sales.

Booked my Sportage to drop off to have a bad engine ticking diagnosed as another Kia dealer couldn’t find. Asked more than once how long I can leave it till it’s fixed, and was told more than once I can leave it as long as needed for them to find the problem.On the second day I was told they can’t find anything wrong, and I need to pick up my vehicle. Clearly I was not able to leave it long enough for them to find the issue like they previously promised.Picked up my car after hours to find a nasty gash in my drivers door that someone tried touching up with MY paint pen which was unused prior to visiting Waterloo Kia.Now i’m stuck paying to fix the paint out of pocket.Service didn’t listen to the problem I explained, and didn’t honour their word to have it fixed. I will not return as a customer, especially after my 2021 Sportage was damaged on their lot.Took my vehicle to another dealer and had the problem fixed within a few days.

Came for service to swap tires, and found a friendly fellow named Dan at the service window. He listened to me and helped me out with what I needed. Grateful for the experience and to Dan for his welcomed advice, consideration and treating me with his heart. I came away from this experience feeling like I was treated like a human being and not a customer.👍👍

Great customer service. They stand behind the cars they sell...I know this first hand. Special thanks to Emilio for taking such good care of me during purchasing and all concerns after that. Would not hesitate to recommend.

My experience with Waterloo Kia has been excellent. No-pressure, no games & trustworthy!Quick and clear communication every time I take my Kia’s in for services. Couldn’t be any happier!

Dan in service is terrific! Over the years hes helped identify, solve, and schedule any problems Ive had. The good experiences keep me coming back even if theres another branch closer to me.

Normally I go to Kitchener Kia on Homer Watson. But since the salesman I have dealt with in the past Emilio Daloisio moved to become the Assistant Sales Manager at Waterloo Kia. I wanted to only see Emilio for he makes car shopping a wonderful experience, getting to know you while making sure you get all that is needed or wanted at a fair price. Definitely recommend to anyone... I even got great price on my trade in vehicle 🙂 Thank You Emilio.

Guy at the shop named DANIEL brings dishonesty to a whole new level. Not to mention dishonor to my name. Real sleezy salesman problem at this Kia thats for sure. The people who sell you the car are wonderful. Until you want an oil change expect scare tactics to be applied to all aspects of your car. Problem is they dont address anything that is actually important or reasonable for a yr old car with full warranty.

Although I didnt end up buying my vehicle there, I was very impressed with the selection and the price. Emilio was great to deal with. When my lease is up on my next vehicle I will be back.

Had a very good experience with Emilio. Love the cars & SUVs that KIA is bringing in these days. Giving 4 stars and not 5, because the wait time for new KIAs can be tantalizing.Thanks Waterloo KIA!

I became a frequent flyer over at their service department. They had my business when another mechanic quoted me $200 for what Waterloo Kia told me was a $5 repair. They are very friendly and do a great job. Highly recommend for any service/repairs you might need!

Good service and good staff. I prefer going here than going to the Brampton one, where I purchased my van

We did not purchase the vehicle but the sale person was amazing, his knowledge about the cars and even competitors listing was phenomenal. My son decide to go with a new vehicle but the service was first class and highly recommended.

I want to first off thank Daniel in the Service Department and John in Sales at Waterloo Kia for making this experience so much better than it initially ended up being. I bought my car from Cambridge Kia and obviously the experience was great until after I purchased the car. I found out alot of things that I didnt like and went back to address where no one seemed to care to help.There after service from KIA would go downhill. Now living in kitchener my car was taken to Kitchener Kia for service and it was the worst experience. The staff is very rude and unpleasant and the service was terrible with me having to take my car elsewhere. I tried again at Waterloo Kia and it was like night and day.....EXTREMELY reat service from the service department and in sales. They have made me a happy owner of a Kia again, because I was about to trade it and share my negative KIA experiences with others. My car was 10 times better leaving Waterloo kia than it was leaving Kitchener Kia. As a result Waterloo will be the only place I will bring my car to be serviced out of all the locations.I would honestly say if you need anything serviced or want to make a purchase to go to Waterloo Kia in my opinion they are the best compared to the other locations and you will not be disappointed. Thanks again Waterloo Kia for your professionalism and dedication.

I have already bought my favorite car, believe me, visit as much as possible because you work with a very respected person and a lot of experience in their work and you will definitely have their help to the maximum 👌

Absolutely the easiest, most relaxing and most enjoyable car buy experience of my life. Thanks Emilio.

Bad customer service didnt even asked for a test drive and doesnt seems to agree certain criteria that other dealership are offering . Just walked in for the particular model that other dealership werent having for the test drive.Wasnt expecting such a pathetic service from a kia dealership. You are not a german car dealer remember that! I ll tweet it to kia canada. Hyundai dealers are much better than you guys in terms of attending customers.Students are driving your vehicle evrywhere just to let you know.

Great place, super friendly and helped me out huge with my new car I purchased used from waterloo Kia, had a slight issue and they are taking care of it with no hesitation for me. Thanks guys

I dealt with Matt Bennet on the purchase of my new Kia and I couldnt be happier. He was easy going, courteous, knowledgeable and professional. I would send any of my friends and family to him for their next vehicle purchase without a doubt.

Ive been dealing with Waterloo Kia for 7-8 years servicing my Rondo. Last week it was time for a new car, and Im delighted with my new Soul. Great service and sales support !

Staff was very friendly and understood my budget!

The service department is very helpful, friendly and accommodating. Richard was very diligent in helping me find a winter tire package that fit my needs and price point. Jessica is extremely friendly and diligent. Both Richard and Jess will go out of their way to help you and willing to take extra time for any concerns. Would highly recommend waterloo Kia as a service location.

Terrible service. Went in for a reg tire change from winters to summers, once the mechanic had lifted my car, taken my winters off they called me and told me two of my summers were not safe. I told him to put the winters back on as I wanted to figure out whats tires I wanted to replace them with. Service guy, Dan, came up to me and told me that they didnt really perform a service on my car that they would only charge me 25$ as their tech needed to be paid (which I fully understand) after a few minutes I went back up to him and told him to order the tires for me. These tires were going to cost a total of $1000.00 after everything. When I got home I changed my mind as I thought it was too high of a price to pay for summer tires on a car thats valued at $3000. Once I canceled that Dan again called me and told me that because I changed my mind they are going to charge me the full $60 for the tire change a tire change that was never done. Disgusted with the way the manager spoke to me too, when I expressed that they were simply too expensive he said well too bad we dont sell cheap stuff here. I was planning on returning to purchase my new vehicle and future oil changes here but forget it. They charged me out of anger that I changed my mind about tires. Good job over $35 you lost way more money.Also emailed the regional manager Adam but never got a response back. Overall every time I have gone there their service has been terrible. Not to mention my engine was failing on me several times and I paid HUNDREDS to fix it here until I broke down in Mississauga and they replaced my entire engine FOR FREE due to the limited life time warranty they had on my specific engine. Yet KIA Waterloo charged me in the past FOR THE SAME ISSUE.Save your money. Dont get serviced here.

Worst experience ever. My 2019 Sorentos rubber seal is falling off of the passenger front door and was told by a service rep that it would not be covered by warranty due to having it oil sprayed. Oil spraying your vehicle voided this repair and it would cost me over $400 plus labour to have it fixed. Unbelievable. My lifes mission is to tell everyone I know about this scam and my awful experience with Waterloo Kia!

Go see Emilio, great experience

Unbelievable service! They went above and beyond...and Im not even a Kia customer.My vintage 1962 MGB had a flat tire and I didnt have the tools to get the tire off. Luckily I broke down across the street from Kias Waterloo location.I was hoping they might be able to lend me the tools but they went five steps farther and changed the tire for me. And when they noticed my spare was a little flat, they pumped it up at the shop so I could make it to my destination. They refused any payment and seemed genuinely happy to be able to help out. I cant say enough positive things.Huge shout out to Dan and Nik! Truly good samaritans. Thank you. Thank you. Thank you!

Service department was very attentive. Brought in for battery replacement. They took the time to check some minor concerns I had at no additional expense to me. Very pleased.

Great service and helpful staff

My husband and I got two Kia Niros from this dealership. We are both very happy with our vehicles! The sales team is great and easy to work with. (Shout out to Emilio for taking the time to process paperwork for us even though we werent his customers!) The service team is fantastic as well. In my opinion, Jessica is one of the best service advisors out there (albeit my experience may be limited) but still!Overall, friendly and courteous staff all around which made the purchasing experience exceptional. We will definitely be recommending this dealership to friends and family!

THANK YOU, Emilio, for your outstanding professionalism and overall buying experience. From the moment we called in, to the day we took delivery, I could not have imagined a smoother and hassle-free experience than what I did working with Emilio. I would highly recommend anyone looking for a new/used vehicle that is hesitant or intimidated by DEALERSHIP’s to reach out to Emilio as he has changed my perception of how traditional dealerships function and operate.Sincerely,Extremely satisfied customer!

Bought a Niro Hybrid. Sales person was not pushy and very happy with how we were treated and our new vehicle.

John and Ryan have been very helpful and accommodating getting me my car. Couldnt be happier. Definitely give them a visit!

Our sales experience with Waterloo Kia was a good one. They scoured Ontario to find the model and colour Soul we requested. Representative, Milos Kanlic, was a help prior to our purchase and his offer of continuing support is greatly appreciated. He sure knows his vehicles! Emilio DAloisio and Mike Van were also a great help in our buying process. Thanks for the support and we will continue to do business with Waterloo Kia and staff in the future.Thanks from Bev and Bob.

Thanks for all your assistance Milos, much appreciated

A huge Thank you to Ryan Wittie for stepping up in a pinch and finding a solution. We appreciate the extra effort.

Excellent customer service.

Waterloo Kia and Emilio is great to deal with! He has been our sales person on 4 purchases and we will continue to go back to him!

Service Dept. Is Friendly, honest and most importantly professional.Congrats to Dan Muller who is now the new Service manager.Sales staff fantastic. Have dealt with Ryan Berg many times and purchased 4 Kia vehicles from him.From the Receptionist Tanya to the mechanics out back the complete Team at Waterloo Kia are a definite reason to visit for your Kia product purchase.You will feel right at home at Waterloo Kia.I will most definitely purchase there again!Leon

Top notch .....Great people to deal with !!! This my 2nd New Kia Soul ..Now I upgraded to a 2021 GT Limited Soul from a 2016 Ex Eco Soul... Great Service At Waterloo Kia ...Highly Recommended ...Love my Soul

I am very pleased with the service provided at Kia Waterloo. Ryan and Emilio have provided excellent customer service. I have been in contact with Ryan for about 2 months now and he is brilliant. He responded quickly and emailed me regularly about updates. I am glad they made my first car purchase process easy and I would recommend Ryan and Emilio to anyone who wants to purchase a vehicle and/or has questions. I am excited to pickup my brand new vehicle!

Great experience buying our first Kia here. Highly recommend this dealership. Makaela’s customer service was exceptional and the rest of the team helped make the buying experience a piece of cake. Patient, knowledgeable, no pressure, and friendly. Love the vehicle and would have no hesitation suggesting family and friends to go here to check out a vehicle.

Had a wonderful experience at Waterloo Kia thanks to Milos, Mike and team. We had a limited time to arrange for a new car after our old car was written off from an accident. No-pressure sales while still being super informative and accomodating to our timelines. Highly recommend!

Excellent service. i purchased a car from Ryan Wittie . He and everyone I met at Waterloo Kia was very friendly and accommodating. Thanks for making it so easy for us.

Adam and his team at Waterloo Kia continue to provide excellent support to a used vehicle I purchased at this dealership over a year ago. I could not be happier with their customer service and dedication to stand behind their vehicles. I would not hesitate for a moment to buy another vehicle here.

We had our Soul in for a major warranty fix - Dan the service manager made sure everything was done properly, from initial inspection, to the ordering of parts and the actual fix.Our car is like new again.Thank-you to Dan and the service team!

Had a dealership quote me a high price for light sockets, the service department at this Kia helped me get the right part for only 14$. Very nice and friendly.

Highly recommend the team at Waterloo Kia. Happy with the process from start to finish. Thanks to Ryan for making the financial details easy and straightforward. And a big shoutout to Matt for all his help, as well as the friendly, low pressure customer service. Thanks guys.

Swapped out vehicles. Reception was excellent!

Great location! Service Dept. Is excellent!

Had an amazing experience with Matt and everyone else at the dealership as well as service department.Didnt need a 2nd car with WFH, so sold my truck and wanted to replace a leased 2019 CR-V for something bigger.Initially went to Honda Waterloo, who tried to scam me into signing same day by saying they will offer above market price for my truck.They later offered 70% less, told me to sell it myself, sign the deal and still buy their Honda Pilot.They also found million issues with THEIR CR-V such as chipped paint from stones on the road and plastic falling apart and provided me a list of that.Went to Kia Waterloo, test drove a Telluride, night and day against Honda, no wonder they were forcing me into signing.Kia took my CR-V without providing a list of whats wrong with it and purchase of new vehicle was smoothest ive ever had.

It was worth driving out from Toronto to lease my new Kia in Waterloo. The deal went very smoothly and I got what I wanted for the price I was happy with. I would recommend this dealer to anyone.

Best experience and great people. Have been very disappointed with other dealerships but this more than made up for it. Thanks everyone.

Clean convenient, friendly and professional this was a big improvement from my old Kia in Etobicoke. They have plenty of space and I didnt have a hard finding parking (though that might be because of covid) staff were friendly and helpful. Be aware there is no shuttle service available during COVID but fortunately they are close enough to walk for me.

Been with Kia since 2004 owned 7 brand new Kias and k honestly say we wont be getting another.Why is because of the service desk.The way Daniel treated my wife yesterday very abrasive rude and confrontational.Service manger to be getting a phone call over this.

Great experience here purchasing a new Sorento. The GM Adam and his team were extremely knowledgeable and professional and seemed very well organized. Will definitely refer my friends and family. Thanks again!

Its the best dealership in waterloo very nice people customers service was awesome and specially EMILIO and MIKE they were very helpful with me.And Im so happy with my new kia seltos 2021 its a very nice car.Thank you guys for your great service and for sure I recommend KIA WATERLOO

We just purchased our new Kia and could not be happier. Mikayla was a great help in the process of choosing the Sportage SX Turbo, she is quite knowledgeable and patient while we hummed and hawed. All the staff were pleasant and very helpful.

I own a 2015 Kia Soul. It has never given me a moment of trouble. I love taking my car into this dealership because I get great service, reasonable prices, valuable advice and they answer any questions I might have.

My wife bought a Kia stinger gt limited the service was excellent Milos was amazing made deal over the phone and he stuck to his word .we traveled a long ways but worth the drive. would recommend to everyone to drop by.Thanks again Milos great car and great people

Love my new Kia. Matt on the sales staff made it easy to choose and purchase. kudos to Waterloo Kia for a great experience all round.

I just traded a large under-used van for a fun to drive 2017 KIA Soul EX. From chatting with Robert, being greeted on my arrival by Colin, it was a stress free friendly environment. I was introduced to Milos Kanlic who would take me through the deal. Test drive? No problem, a quick run around the block and then Milos put me behind the wheel. I was told to take my time, tank was full. I was treated fairly with my trade in and the final deal was fair. Tyler looked after the details, after we burned 1/2 hour discussing auto racing! This was one of the most pressure free vehicle transactions we have experienced. Will definitely return RUBY to Waterloo KIA for service. Go see Milos for your next vehicle, you wont be disappointed.

Above and Beyond Expectations!What an amazing experience from the initial call to arrange to have my back window replaced (due to a B&E) straight through to pick up. Jessica, from the service department, tried her best to find a window replacement for me but was unable to until the next business day. She made sure I was scheduled with their first appointment of the day for the repair. She provided me with a detailed quote and offered shuttle service as well. On arrival, the staff was friendly and quick in their service. It was the return for pick up of my vehicle that really stands out though: not only was everything repaired within a couple hours, they washed and detailed the inside, front and back, to insure there was no broken glass anywhere in the vehicle! I could not be more pleased with their above and beyond service! Congratulations on having an AMAZING team providing exceptional service!

Staff are knowledgeable, helpful and very pleasant

Ive been going to Kia Waterloo for almost 2 years for regular service on my pre-owned Kia Rio, and have always had a great experience. The staff are all phenomenal, very friendly and hard-working. They are always able to work something out, so that I can get my car in for whatever it needs, even with my hectic schedule.When I finally had to say good-bye to my little Rio, I knew that I wanted another Kia. The sales team is just as amazing as the service side. Bryan and Ryan helped me and my fiance navigate the many options available, and found the perfect car for us with everything we wanted. They kept everything simple, and I never had any questions since they explained it all so well.I will happily recommend Kia Waterloo to anyone who is looking for a new (or pre-owned) vehicle. Thank you all, for such a wonderful experience!

Management, Adam Gauthier explained how a car they were in ownership was in an accident totalling over $7500 in repairs, but that ‘slipped his mind’ when he sold the car with no record of an accident.Kia makes a great car! But do not buy from this dealership.

Kia Waterloo service made to me a very happy surprise yesterday. I was doing the regular maintenance of my car. The car was full of scratches due to a friction with a pillar in my parking lot. When I went to pickup the car, I found all scratches disappeared. They do it for me free of charge!!!Thanks a million to Cody, the detailer, and to Dan, the service advisor. You made my day! :)

Awful service team, awful sales staff. I will not be purchasing a KIA again.

Emilio at Waterloo KIA was just excellent. He treated us fairly and we are delighted with our purchase.

Amelio was amazing, definitely 10/10 would recommend this kia location over any others! Speedy service, treated like a queen

After a breif time elsewhere and in a very messy situation with a vehicle purchase elsewhere, I was extremely grateful and thankful to have reached out and rejoined the Kia waterloo family in getting my 2020 Sorento Ex .Big shout out to Matt in sales and Ryan the finance manager on all there hard work and help. Needless to say you cant go wrong with any member of the team at waterloo kia or any vehicles in the line up

Kia in Waterloo and our salesman Adam were very helpful & professional on our purchase of our 2020 Sorento. Our trade in amount was fair, the staff was very helpful, the car was super clean and ready as promised during this pandemic time. We have and will continue to refer Waterloo Kia to our friends and family. Thank you again Adam for everything. Ron & Franca

Emilio and Ryan are wonderful people.They both responded to emails in a timely manner; Emilio was knowledgeable about my trade-in, the Sedona we ended up purchasing, processes, etc.Ryan went over the warranty thoroughly and answered all questions.Building is clean, everyone is practicing social distancing, wearing masks, hand sanitizer is available.10/10, love my new Sedona and had a great experience overall!

Outstanding service. They caught some errors that a different Kia dealerships made, and rather than keeping it to themselves, they let me know. I have only ever had one service issue at this dealership, and after discussing it with them, they quickly went above and beyond to resolved it.

Simply the best car shopping experience Ive ever had. Right from the moment we walked in we felt welcomed. Emilio and Ryan did an amazing job for us. Would highly recommend this team 😊!

Emilio and Ryan were amazing and made it a breeze to purchase my new car.

The people at this KIA seem to really care about the work they do and the people they help. I dealt mainly with Dan and he was amazing. From the moment I arrived he made sure I knew that I was seen and would come and talk to me. He called a tech over to take a look at the noise my engine was making and cleaned out my key for me so I can once again remotely lock my car. Overall, an amazing experience. Would highly recommend this Kia (and Dan in particular).

I recently had my car spring detailed. They did an AMAZING job! Nothing better than driving a freshly cleaned car. Reasonable prices, and friendly staff. Thank you very much Waterloo Kia for your continued great customer service!

Always FANTASTIC service from the service department. Everybody very kind and helpful. Cheers

Fantastic customer service! Thanks Emilio and Ryan for the great experience. Easiest car shopping ever! We love our new Sorento! ~Angel & Dave

Awesome staff at this location. Been a customer for years and never have experienced a more professional, fun team at a dealership. Highly recommend - Go see them!

Emilio was a pleasure to deal with. Great deal!

Really enjoyed my experience with the Sales people at Waterloo Kia. I went in a few weeks ago with my Dad to do some test driving and Milos was great, very knowledgeable on the cars. Once the test drive was done, I wanted to do a bit more research and wasnt ready to buy, but would let him know either way.After test driving a few more cars, I decided to buy a Sportage and brought my husband with me for the purchase. Again Milos was great. He didnt pressure us, had answers to all of our questions. We then moved onto Ryan for all the financing. Ryan was very knowledgeable, helped us out with warranties and, within a few days, we were proud owners of a new Sportage!. Thank you Waterloo Kia for all of your assistance!

I recently leased a KIA forte from Waterloo KIA. That dealership has some issues.The communication between the sales person and the finance guy almost non-existence. When I inquire about something, the answer will be let me ask the sales person! and of course that did not happen and I got bogus answers. The sales person promised a discount and when I asked the finance person about that discount he said “the sales person did not know anything about that discount, no idea what you are talking about.”You ask for a quote and the price keeps changing and the breakdown of it keeps changing, not in your favor if I may add. For example, the residual value changed between what the sales person gave me and what the finance person gave me. They say “the first payment is due after 30 days of signing the contact” and you will noticed it is not, it is due at the time you sign the contract. They have their way of making you feel very unwelcome when you inquire about anything. I purchased the KIA Appearance Protection Insurance and then I decided I don’t want it and to my surprise the finance person said I cannot cancel it since I signed the contact. The funny thing that the brochure said 30 day money back guarantee. I confronted the finance person with that fact and he said “you cancel the insurance but that will not lower your monthly payments. You will receive the cash value of the insurance.” I emailed the GM about the KIA Appearance protection insurance he reverted me back to the finance person. I guess he was too busy to address my concern!My son really liked the car otherwise I would never set foot in that dealership. I should’ve went to Kitchener KIA!

I always have a great experience at Kia Waterloo. Their service staff is very helpful and always takes the time to explain why a service may or may not be required. They always look out for my best interests and make sure that I fully understand a service before its performed. I much prefer this location to the Kitchener one. Their drivers are also very friendly and flexible! Thanks Kia Waterloo!

Took my vehicle here for a recall and an airbag light on. The airbag light was part of an extended warranty and they were responsible for diagnosing the light regardless of whether it was related to the warranty or not. They told me it was not related to the extended warranty. They explained the codes that were related to the airbag light and told me it was possible that they could be erased and they would disappear. They also explained it could be possible that they be erased and they would come back. They explained it would be $60 to further diagnose the issue. I purchased a unit from amazon and erased the codes myself. They stayed off.Instead of trying to charge me $60 to try and erase the codes, they could have at least tried the erase and if it didnt work then charge me the $60.I know from a customer service point I would have appreciated it much more.It took me less than 5 minutes to scan and erase them myself. Just another example of a company not going above and beyond for customer satisfaction.

I have never been treated so badly from a car dealership than I have with this one. Be careful, they will try to nickel and dime you. My vehicle was less than a year old and they wanted me to get a 4 wheel alignment, breaks are rubbing. I went to my own mechanic and there were no issues. Others that I know have had the same experience with Waterloo Kia trying to get you to sign up for extra service or service that has already been done and do it again. Be careful if you are a woman. I have completed several surveys and have not had a response back to address my issues. Even returning an email to the dealership when I was reminded of upcoming service and still no response. I will definitely not be returning to this dealership. Honesty is the best policy.

When you are on the market for a new Kia, Dylan is the man to see! Dylan has a laid back, no pressure approach to car sales that made me feel like I was dealing with a friend. His extensive product knowledge was put to the test when he walked me around the car lot and my questions started flying. He was able to answer everything without hesitation.Overall my experience with Waterloo Kia was very positive. I will be returning for my next vehicle!

In spite of COVID, we were treated very well. Looking forward to picking up our new vehicle!

I used to be a dedicated customer of the Kitchener location, but the Waterloo Kia has proven to be just as professional, courteous and responsible, but with the added bonus of being closer to home (for me). They are pretty good for last minute appointment requests, and are diligent in reminding their customers when they are due for a check up (a huge bonus for a young single working person like myself, who has a harder time keeping track of those things).

Very impressed with the level of professionalism at this Kia dealership. I appreciate their no pressure approach in sales and service unlike other dealerships Ive been to. Highly recommend!

My experience buying my first car at Kia was fantastic with Makaela! She was very understanding and patient, and helped me come to the decision of buying a car I absolutely love. After I bought it she also made sure I was happy and comfortable. I would definitely recommend her to anyone going to Kia in Waterloo!

Great Service. I recently had servicing completed and the service department was excellent. I LOVE the new texting feature.Jessica was very friendly, caring and helpful.

Always a great experience. Service and sales have been very good to work with.

Hey I just got to test drive the brand new 2020 kia forte gt. It has the 1.6 litre turbo engine. This car is absolutely amazing and fun to drive. Seats are very comfortable. Lots of cabin room. Ride is solid and very comfortabl . A bit stiffer because of suspension and low pro tires which makes it handle beautifully. Great car to go on country drives or hit sport mode and enjoy the power in tow . Goes around corners like a dream. Overall I would say its a great upgrade from the regular forte. Lots of power but very easy to handle. Interior is laid out simple yet modern. Also the gt comes with dual exhaust that pops when you cold start it. When taking off you can definitely hear it but its not loud or have that annoying sound like so many aftermarket exhausts. I give it a 10 out of 10. Definitely a must take for a drive.

I just brought my van in for its regular service. Jessica did a fantastic job! It is so nice to work with a service advisor that works with my busy schedule and keeps me up to date on my repairs!

I had a great experience at this Kia location! I recently had a bad experience at another local Kia dealership and decided to service my vehicle here. All the staff are very friendly, and professional. I highly recommend Waterloo Kia if youre in the market for a new vehicle or looking for service.

Brought my KIA in for some warranty work today and service department treated me very well. Super friendly sales team and staff here also. I feel like this is a dealership that is trying to provide the kind of customer service we all miss these days. Well done!

I booked an appointment, wasted 45 mins driving from Guelph only to be told I couldnt test drive a vehicle. They said it was because I wasnt in the buying stage even though when booking the appt. I told them which 2 vehicles I wanted to test drive, then do some research.They are pushy and looking to make the sale then and there. The general manager blamed it on covid, and keeping everyone safe, but who buys a vehicle without test driving and doing research first?Overall I felt like they didnt take me seriously, and would avoid this particular dealership.

We found this dealership to be very clean and bright. The staff from the front reception to the service techs all very friendly. In all the years we have owned cars never was invited to do a walk around before and after service to make sure everything is alright.