Great company and wonderful team! I walked in with a small carpet sample and Michael helped me find an exact match. I appreciated the good communication and professionalism. Kevin, the installer, did an awesome job quickly and neatly, and gave me tips on pet mess cleanup. The entire team, including Heather, made the whole process easy, stress free and enjoyable. I would highly recommend this company to anyone after my very positive experience! Thanks to the Team!
My in-laws used C&V of Waukesha for carpeting in their home and recommended them to us. I compared them to other carpet companies and they came out on top in terms of price and value for the quality of carpet we selected. Having walked on our new carpet for over a week we love it and appreciated the flexibility of the install team working with us to move furniture from room to room each night as it was a lot of work for them to install carpet in 7 rooms plus the hallways and the stairs. Would use them again.
My experience with getting carpet from here was absolutely perfect! From the moment I walked into the store Michael listened to what I was looking for and pointed me in the right direction. I was able to take any samples that I wanted home to see what looked and felt right for me. The installation was seamless the installers were courteous, professional, and kind. The whole process was so easy and my new carpet looks amazing!
Mike was amazing to work with!!! He was totally professional and super Friendly. He made everything easy during a very difficult home purchase. Everything he told me was spot on and I would refer anyone to these people because they care about the customer!! Thanks a bunch for taking good care of my new homes flooring.
We had great service at every step. Mike was professional and very generous with his time. I would definitely purchase from him again. The store was clean and had a lot of product to choose from. Super impressed.
Excellent service from start to finish.Mike in sales and Steve and Dave the installers were knowledgeable, professional, efficient, polite and friendly.The carpet installation was completed in a timely manner and looks great.I couldnt be more pleased with this experience and finished project.
Mike was great to deal with. So patient & helpful & knowledgeable when it came to picking out new flooring. The installers were equalling knowledgeable and experienced & cleaned up nicely after themselves. Everything went smoothly and communication was great! I would highly recommend and will be back for all my flooring needs.
We had the best experience. They accommodated our crazy schedule and did amazing high-quality work in a short timeframe. I highly recommend their business.
Excellent local business; couldn’t ask for more! We had knowledgeable enthusiastic help in deciding on what type of carpet to choose with tons of options. We enjoyed working with Michael, who is a terrific salesman and knows his product. Installation went without a hitch, kudos to Steve snd Dave for being efficient and a pleasure to work with. The end results are gorgeous and we are 100% pleased.
We purchased luxury vinyl plankfor one bedroom and carpeting for our stairs and hallway. It was such a pleasant experience. They offer great recommendations and assistance. The process from selection to installation was simple and communications were clear and consistent. A very pleasurable experience. I highly recommend them.
Very knowledgeable and helpful service in picking out our carpet. Excellent installation. Great experience!
Awesome customer service and follow thru for complete customer satisfaction . We will definitely purchase from My New Floors again !
Recently attended a remnant giveaway at Carpets and Vinyl of Waukesha. The employees were all very kind. It was well run and organized. When the time comes to replace my carpeting I will most certainly patronize their business.
Night and day difference in the customer service I received than what I got at the bigger outfits or the box stores. I will be using them again for my next flooring project
Gene was wonderful to work with! We had some extenuating family matters at the time. Gene went out of his way to make sure my project was completed in the short time-frame I was working in. The carpet is beautiful; price was right; installation was flawless. I highly recommend Carpets and Vinyl of Waukesha!
Great products and very reasonable in price.
The gentleman that was there was very helpful in helping me figure out what my square footage would be and giving me different options to be able to get the area carpeted that I was looking to for the lowest price possible I would highly recommend this place to anybody
Great customer service and selection. They worked around my timeline and helped us select the right product for the space and use. I would highly recommend this local business.
I had carpeting laid in the family room and vinyl in the small adjacent foyer. Gene at Carpets and Vinyl was great to work with; he knows his products and made good suggestions to help with the selection. He is pleasant and friendly... definetly not hard sell. The carpet installers did a flawless job; I couldnt be happier. They were also pleasant and courteous. I would use this place again.
Good deal
Gene was great to work with; friendly, patient, and helpful. Install went great!
Weve had Gene carpet our family room and now put Mannington Vinyl over most of our floor space. Everything was well handled and a very good value. We would heartily recommend this store