Great company! Shipping is super fast, just dont order their items from optics planet. I waited almost a year before canceling my order from that joke of a company, and then ordered straight from Midwest and order came in 3 days! Amazing product and great company!
These guys know their stuff! They are great when it comes to any and all questions you might have and are quick to stop what they are doing to help when they can. They are often busy but that’s a reflection of their quality service. Love supporting great local businesses.
I bought a midwest handrail from one of their distributors, and myself installed it wrongly and rendered it nonfunctional, brought it in explained the situation and they gave me a replacement at no cost! The customer service I received was so much better then I deserved. They didnt ask me 20 questions about my purchase they just stood behind their product even when the issue was no fault of theirs. I will definitely be going back for any of my future firearm needs!
I had a series of events that rendered me without an AR, I explained my situation to the folks at Midwest industries and they quickly put a rifle back in my hands. There are rifles on the market that cost twice as much without the same quality control. I ordered on a Sunday and had the rifle by the following Thursday. This during a stolen election, pandemic and panic buying that has rendered the industry completely out of stock and inflated. Their prices haven’t budged, I run their parts on my AK and nothing beats their level of precision. An hour after picking my rifle up at the gun shop I ran 400 rounds through it, the rifle ran flawlessly, I can’t wait to run this thing through fighting rifle. I would like to especially thank Lindsay, she was very helpful and answered all my questions. This has been and will continue to be a long business relationship between myself and MI...Thanks again guys and gals.
Recently purchased a MI Gen2 SUB 2000 Mini Picatinny Rail Optic Mount for $100. This Red Dot DOES NOT hold its position solidly after only a few rotational deployments. The head is sloppy and is not engineered to remain in position after each shot. Impossible to zero consistently. I left a review on their site, yet their website reviews will only show you the 5 star feedback, nothing less. This purchase did not perform as advertised and ended up being a complete waste of $$. Stick with the MCARBO option.
Great store. Great people. Kinda sucks they randomly close the store for paperwork. I just drove way out of my way to see a sign on the door saying we decided to close today for paperwork.
I started coming to MI when I was in search of my first handgun. After buying my first firearm from Peter, who discussed and helped me find everything I was looking for, I have since been back and have purchased ammo, their best AR accessories they offer for their rifles, and other misc items. Peter is the best when it comes to gun knowledge and patience. He knows the in and outs of the firearm industry. I will always go to MI first before any other supplier or store. Thanks again, Pete!
Even with the country in a crisis I have gotten every single package on time and/or early with no complaints. Tons of stickers and I love the coozys :) Im not sure if this is family owned or not but it sure feels like it. Good job, thank you!
I should of went to the gun stores near my houseDisappointing how I order something and these people waiting for it to arrive at the warehouse near my house then they requested my product to bereturn back to the Sender in Waukesha County, Wisconsin.Never ordering hereKelly from midwest industries Inc.Do your job right.
I love this place!! Pete and staff are the nicest most knowledgeable people ever. Besides being made in the great state of Wisconsin, the products they make speak for themselves. They stand behind what the make 100%. Tha k you guys for the greatest firearms and accessories I have ever used. Will never purchase from anywhere else again.
Helpful and personable team, it made purchasing their products a no-brainer.
My two friends and I just spent 30 minutes waiting for someone to help us. They had the same 3 customers that were being helped for the entirety of that time. Talking about the weather, BSing while we waited. They pretty much acted like we werent there. We put everything back and left. They just lost about 2k worth of business. Ill never go back.
I am very impressed with the customer service. Thank you so much.
Had some problems with the install, but they made it right with excellent customer service. Much appreciated!
Great place to go. Everyone is knowledgeable and has plenty of experience with any firearm. I started ordering online because there prices and shipping are next to unbeatable. We need more shops like this instead of big box stores. Great people, products and prices.
This company makes great products that they stand behind 100%. Absolutely fantastic customer service. I cant recommend this company enough! Couldnt be a happier customer!
My experience when I visited Midwest Industries was awesome! The staffs are down to Earth, knowledgeable, and fun to chat with. The environment is great, even the customers were respectful. I brought my first AR 15 build in to get the headspace checked, which turned out to be a better outcome than Ive expected. The staff torqued my buffer tube nut, barrel nut, and Strike Industries comp to spec for no cost!!! 😄He even shot my gun with Federal 5.56 bullets to make sure it is safe for me to shoot.Highly recommend this gun shop if you are looking for professional gun smiths, or high quality parts.
Midwest Industries is a fantastic company with excellent customer service. I am new to the AR15 world and have had a lot of questions on my rifle build. The professional staff never made me feel stupid or were intimidating like some gun places can be. They are at the top of their industry for a reason. Thank You!
Top end quality made in the USA! Fair prices. Heroic customer service!
Friendly, knowledgeable, and enthusiastic staff.Great in-store selection, including the local Midwest Industries product line.Good prices and great customer service.Ive had a lot of success taking my pistol and rifle needs to the people of Midwest Industries, and Ive enjoyed supporting this local business.
Phenomenal customer service, and products. Recently bought a slim line hand guard from them, and thought I didnt receive the barrel nut (found in the shipping packaging). Emailed them and Andy got in contact with me offering to send out the barrel but for free; luckily I located it! Andy also went above and beyond to help me problem solve potential headspace issues I was having, as this piece was included in my first build.Hand guard fit beautifully, and is of excellent quality. I thoroughly enjoyed the quick, ongoing communication from Andy and the MI team, as well as his willingness to help troubleshoot issues. Thank you Andy, and the MI team! Ill definitely be a repeat customer!
High end quality ar 15 products and great customer service
I dont think I ever had such a pleasure while purchasing online or buy phone... it literally took a total of 2 days to receive my order. Fit and finish was perfect and Kelly at MI was so helpful and detailed. I look foward to telling all my friends and family about MI and definitely look foward to doing more business with Midwest Industries. To hell with Larry Potterfield!!!!!!
Purchased a one piece MI scope mount for my Ruger Precision Rifle. Rock solid mount. Will be investing in the same mount for my new rifle as well.
I bought a handguard to replace the original on my AR. They installed it for free while I waited! Very friendly people, respectful, unlike a lot of gun shops Ive been to. Dont talk down to you there. Ill be doing all my firearm business there from now on. Worth the 45 minute drive!
One of my favorite shops to visit, if youre looking for anything AR/AK related this is your best bet. Pete is an awesome guy and very knowledgeable, I havent really dealt with any of the other employees but I can imagine that they would be just as good.
Ordering both online and in store could not be easier. All of the products are quality and they stand behind them 100%. No matter what you need they can normally make something work for you or give you another option to fit what you need done or modified for your firearm. They are easy to locate and their staff are friendly.
Pretty awesome store had everything I needed and prices were great. Customer service was very professional and the guy who helped us Pete was amazing..... I will be back.
Troy and Pete have both been incredibly helpful at Midwest. Both have taken the time to answer questions and give me options I have not considered when buying ammo, accessories, parts, or have questions in general. They typically have more in stock than any other store in the area.Do be aware, it is somewhat easy to miss their store coming down Highway 59, but look out for Generacs building next door.
I called to be sure the item was in stock, nice, helpful and efficient. Easy online ordering and Fast shipping. Very Happy!
A great place to go to for a quality merchandise and extremely knowledgeable staff. They have helped me multiple times with answering questions and service on my items. A place you can definitely trust.
These guys are simply the best. Top Notch, Professional, and cater to EVERY customer that walks through that door. Pete & Troys customer service is absolutely outstanding.
Had to have a repair done, painlessly done and covered by warranty. Professionals doing it right. Highly pleased with the product and the service, definitely recommend checking them out.
I bought an MI AK flash hider/impact device from midwayusa and I couldnt be happier. The price was unbeatable and the flash suppression works wonders. Half the price of comparable flash hiders. I really want to visit their showroom soon.
Always a great place to shop! Great selection, best staff, fair prices.
Andy is one of the nicest and easiest guys to deal with. I was working on my first AR build, a .308 of all things, and got as far as I could. A good friend of mine recommended Midwest Industries to me, and specifically, Andy. I stopped up with all of my parts, unfortunately after he had left for the day, but a day or two later, Im thinking it may have been the next, I got a call and an email letting me know that the rifle was ready. Andy test fired it for me to make sure everything worked as it should, and let me know a couple things that could be changed in his opinion. I appreciate the fast, accurate, and exceptional service, especially after dealing with some knob manufacturers/vendors who think theyre too good and their s**t doesnt stink. If I need anything tactical, or help with another build, they earned a return/repeat customer for sure! Thanks again!
There were many times they could have sold me a product I didnt need, instead they chose to be honest. They go above and beyond to take care of you in their store.
Purchased my first M4 from MI! Very friendly and helpful! Just a special place for special people#
Excellent customer service. Extremely high quality parts.
I always like stopping in to Midwest Industries. They are always friendly and knowledgeable, and they have great products.
Best customer service youll ever receive! Love these guys!
Fast shipping! Great product!
Midwest Industries continues to devliver no frills quality parts.Certainly my go to besides BCM & DD.
Great service, reasonable price and amazing products.
This is the second time that Ive used Midwest Industries as my FFL dealer for online firearm purchases. The friendly staff handles the transfers promptly and professionally for a fair price.
Very helpful staff, friendly, bought my AR from there and accessories
Awesome guys. This is what a company should be.
Best in Class services and best-in-class products
Great knowledgeable group of people. thanks.
People are very nice and helpful here.
Great Company, Great support, Fast delivery, and quality merchandise.
Great products; great people.
Just what you need!
Amazing people, amazing service, amazing products!
Low pressure. Helpful staff.
Some of the best customer service!!!
The one place I could find all I was looking for.
This place makes me smile :-)