Best Customer Service I’ve Ever Experienced! The Teams Chemistry Is Superb, And I Really Am Proud To Be In Business With People Who Seem To Care About More Than Just The Bottom Line.
The experience was great and easy, this should have been one of the first places we went too. Drew was able to help get my girlfriend into a vehicle in less then a hour with no issues at all. Wondering customer service, very friendly and welcoming.
Savannah was nice and quick! She got us in and out in no time! Go check her out! Friendly and great customer service!
Ashely was awesome such a good laugh. Got a good family car. A good test drive, fun laughs. In all just a good place with good people thank you
My experience was nice and professional. And everyone work great together.
It was quick and easy if you need a car come see them ASAP
Fast and easy. Will work with you on payments. Have bought another car from here before. Very reliable.
The customer service was easy and convenient. Ashley was very helpful. She got me in and out in no time. The whole staff seems wonderful.
If you don’t trust anyone in your life trust one person! ASHLEY most honest and loyal car saleswoman I have ever met. She really showed out for my husband and I. Upfront and honest about everything from start to finish.
The experience was amazing, the people here made me feel welcomed. They also made sure I understood every part of the process while meeting my needs to find a median.
These people will harassed you . They treat customers like theives. They will harassed you beginning at 10a.m on the day your payment is due... even if you have contacted them they call, text . Even if you have made your payment they call. They dont communicate or read notes on file. I hate i used them and will be paying off asap to no longer have to talk to these people. They are more like a debt collections agent than your finance company who you are in good standing with. The worst experienceI have had in 50 years buying vehicles. They charge a convenience fee, but only offer auto draft to avoid this fee. But even then they dont get right. I signed up for the auto draft and they started taking payments when payments werent due. Now I am paying them an extra 4 dollars to take my payments. They are constantly trying to add their insurance coverage to the vehicle ( additional 50 dollars) forcing me to contact my insurance agent EVERY MONTH to sendproof of insurance. I have NEVER needed their insurance!!!
I had a wonderful experience at the dealership they helped me the moment I arrived on the lot and the whole sale was very enjoyable too. Tre and Jeimi were amazing salesman hopefully the keep making other enjoy their experience.
Very fast, and funny staff. Yall need a vehicle come check them out. Theyll hook you up quick! Like Speedy Gonzalez if you know you know!
Jeimi and Tre were awesome and very helpful when we were in the market for a first car for our daughter, if you are in need of a good used car check with them
My experience with public automotive group in Waxahachie Tx was awesome, the staff was great.I was in and outThanks to Savannah
DO NOT, whatever you do buy a vehicle from this place! They will call and harass you everyday when your payment is due. Even though you call and set up a payment plan with the office manager and she notes your account it doesn’t matter they still call. And if you are at work until 5 and you don’t call back in a timely manner they will call your references! On top of that my car has been in the shop twice since I bought it barely going on a year now. Something is wrong with the engine and it burns all the oil in my car even though I get regular oil changes every 3,000 miles.... I had great customer service with Ashley when buying the vehicle but ever since then it’s been horrible!
Public automotive is great!! I was especially impressed with our sales lady Ashley!! She really took the time to listen and understand my needs and wants. I’m a single mom so I am balling on a budget, but I needed out of my little car and into an SUV for my house keeping business!! I needed more room at price I could afford! We literally laughed and cried yall! She is the best! If your looking for a new car go see my girl❤️ I only paid 1000 down and I now have a bigger better vehicle at a price I can afford!
Great service, friendly staff love my new car
Its been a pleasure dealing with such wonderful people 😊 Ashley, Maria, Berkley, and Jeimi are wonderful and I recommend them to anyone looking for a great experience and an awesome vehicle!
Public automotive help me so we’ll and made sure I was in the safest and reliable car. Thank y’all so much
My husband bought a car there and 2 weeks later stop working Dont go to this place ! There Debt Collectors!! Worst place in Hachie !
I love my new truck..🤩
I had a very great experience purchasing a vehicle with public automotive! Ashley and Berkeley were both a huge help! They made me feel comfortable with purchasing my vehicle! I’ll definitely refer some of my peers!
Its like walking into a 🦁s den. Good people. Honest hard working employees.
Very good customer service Veronica A. Was very helpful in my search for a new vehicle she was professional and patient will definitely be getting my next vehicle from them
Everyone was so helpful and kind! I was able to get what I wanted and the service was quick and easy. Highly recommended.
Ashley is the BEST HANDS DOWN! She’s nice sweet funny! She will work with you to get you in a car! She helped me and got me approved she wasn’t taking no for an answer! I’m really glad she helped me!
They lie to you they tell you approved for a certain car then you get there then you got to pick another car they don’t tell you that you have to pay every week the costumer service is nice tho
The Saleswoman I got was extremely nice and caring, tried her best to get me in a car so I wouldn’t have to walk 6 miles to work every day, but the head manager turned me down, because I was $150 dollars below the 1,550 they want you to have a month, even tho I always have overtime hours on my check that place me well over 1,550 a month, but there’s no guarantee that I will always have those hours, which I understand, but $150 dollars below and you still won’t accept me? That’s some bs if you ask me
Fast experience, honest experience awesome staff. I feel like I met a great addition to my family
This place is very awesome they have great girls that work for them
Great place love Ashley she wonderful would recommend to any one
Brandy and savannah was in and out less than hour go see them !!!
Ashley is amazing, friendly took her time to work with us and to get us into what we wanted . Great service. Thank you 😊
Great experience with helpful staff
Quick, friendly & awesome service!
Ashley is a good sales lady,has a good head for sales.Keep up good work girl
After purchasing a vehicle and driving it for approximately 8 weeks, I was having to make all kinds of repairs while continuing to make my payment on time. One staff member actually told me “when you buy a used vehicle that is just the chance you take”, “if it would have happened a week after you bought it we could do more but you have been driving it for 2 months “. My car is again being towed at my expense to have it “looked at and repaired “ Please Please Please do not purchase a vehicle from them.
I was very pleased with the hospital and ugrgency Ashley was a great sales rep . Maira was great and Christina made sure I understood everything in my contract ! 1000 down I drove away with a brand new suv!!!!
🗣DO NOT GO TO THIS CAR LOT, Let me repeat what I said one more time DO NOT GO TO THIS CAR LOT of course they will try to make you feel comfortable while trying to get a approved for the car well besides the woman Asking me if my check stubs were FAKE, I haven’t even had the car a month and is currently having to many issues with this car it makes no since is very inconveniencing for me and my work schedule when I purchased the car I didn’t expect to have this many issues so SOON Normal wear and tear I can understand BUT ITS WAY TO SOON FOR THAT, anything that’s quick and easy to get ain’t always good and this car lot have showed me just that, They are looking for a sale not REALLY there to help it’s to much and it’s very stressful
Nice, smiling faces 😀
This was a great experience .. we came in looked at want we wanted.. test drove it and they had us out the door . Christina and Kacey were so helpful and friendly . I would definitely recommend this place to anyone looking for a good car. I will be going back for my next car .
Great customer service. Ashley and Casey were a great help even staying after hours to help. The car had an issue but theyre making it right by covering the total cost for repairs to be done next week. Thanks Public Auto!
This car lot is a joke sold a car to a young mom that the very next day is missed up call the location back was told bring it in on Monday did just that was told there shop that fixes car couldnt fix the problem on the car that the car has to go to the main dealership on the make of the car every last lady in there have no clue how to get a lie together but fast to call the police dont go there unless you want a car dead on the side of the road
Shout out to Casey !! He Got Me In A Car And Worked With Me Every Step Of The Way. Low Down Payment And Also Low Monthly Payments. I Would Refer Everybody Here They Gone Get U Into something No Matter What. Go See Them Today And Ask For Casey
I had a wonderful experience here. It was my first time buying a car, they were extremely helpful. They didnt rush me or try and force me into a vehicle. They even stayed to finish the paperwork an hour after closing. 10/10 would recommend!
“ Fantastic place, great customer service!”This dealership was top notch! They went above and beyond to make sure I purchased the car I was most comfortable with & wanted.. So quick and professional. I felt like family by the end of the whole process! I would recommend public auto to anyone who is looking for a vehicle.
I visit here and had a hassle free easy car buying experience. Process was very simple and Mrs Abby was very efficient with my paperwork and completely understanding to our financial situation. I highly recommend anyone who wants a hassle free car buying experience with great customer service to give public automotive a call. I RATE 5 STARS EASILY. THANKS P.A.G.
Love Public Automotive Group. They are super friendly and have helped us build our credit. Awesome place to purchase a car from. Love the upbeat environment when I go in to make my payments. Just lovely people!
Thanks to the staff a Team public for working with me. Thanks to Britney and Cristina all I had to do was bring in my last three check stubs for a approved payment for next week. I was stressing but she made everything non stressful all you gotta do is meet halfway
Great service from three lovely lady. Thank you so much for giving me my first car!
Very fast and easy! Got me in and out and in a reliable vehicle! Abby was a great sales woman and took great care of me. Thank you to everyone there. Everybody was fantastic!
Carol did an amazing job she was nice and patient, they informed me everything that I needed to know and they were willing to work with me having a low credit score.
THANK YOU YHANK YOU THNAK YOU. PUBLIC AUTO MADE EVERYTHING SOOOO EASY. THEY WILL WORK WITH YOU!!! THANK YOU CAROL AND THE REST OF THE TEAM I LOVE MY 2016 KIA FORTE
Public auto was able to get me a car for an affordable down payment. They have great customer service and will approve you fast.. also willing to work with your down payment amount.
Jeimi Christina and Brandy treaty me very well and made the process comfortable and easy as possible to get me ima car.
I had a great experience with public my husband was needing a vehicle really bad i called and spoke with carole she made me feel at ease we love my husband vehicle the process was so easy in and out the manager was awesome everyone at the office super friendly and professional we will be back
Abby was awesome! She took her time and made sure she was able to get me approved. I would refer anyone here, it was great experience.
You want a good quality car go to public there great people there that want to help you get into a nice clean car beautifu people there 👍 thumbs up to you public you make it happen
I must say the PA team in Waxahachie is pretty awesome!! I was behind in payments from personal matters and they were very understanding and helped a girl out! Thank you again Ms. Maggie and Christina! You gals are the best!
This is the second vehicle I bought from Public. They make it absolutely stress free. Professional and kind, is how I describe them. Im not sure if I could leave names here, but they know who they are. Thank you again, for all of your help.
I really loved my recent visit! Maggie Willis is so welcoming, great to talk to and very knowledgeable. I would highly recommend someone to see her directly at the Waxahachie dealership (:
Jeimi was good at helping me pick out a car an she will work with you as well if you are looking for a car I would recommend that you come here an get a car
Everybody at Public automotive is incredibly friendly and always willing to do what they can to help ensure you’re able to make your payments on time! Kacey helped me today and I was thoroughly impressed by her willingness to help me solve my issue. Keep it up & thank you!!
The Public Automotive crew helped me out today! Come and see them and you wont be disappointed 😁
Loved it. Went to Waco first and they was able to transfer everything to Waxahachie! Very friendly and willing to work with your credit. Highly recommended.
Super friendly staff. They were able to work with me and I’m happy with the car I received. Will recommend to everyone I know 👍🏽
I miss the original group. I just cant deal with the attitude or rudeness I have received. I decided to call the Arlington corporate office and told them to come and pick up the car. That money that was going to be used to pay them I will just use it to get another car. That is just ridiculous.
ABBY IS THE GREATEST!!!! IF YOU ARE NEED OR JUST WANT A CAR PLEASE COME TALK TO ABBY! GREAT PRICES, SERVICE AND GREATEST PEOPLE!!!!
The ladies there were great and helped me understand the documents and everything and took time to talk each vehicle. Jessica was an awesome sales rep. Management was even great
Bad owners Abby is really sweet and kind and the blond lady in the office was a total b.... to her when all she was trying to do is make a sell don’t go here unless you got good credit if you got bad credit don’t even try it
The team was amazing they did everything they could to get me in carThanks you public automotive Waxahachie
I purchased a vehicle from this location in March. Ive literally had this vehicle for 4 months. Ive already had to spend at least $600 on repairs not covered under their warranty. The vehicle over heated last week. I called and was told I was a few miles over the warranty. I am now stuck with another $1000 repair not including other minor repairs like tire light and mirror repairs. Yes, they are very friendly throughout the purchase process but thats it. There was no effort at all from them to understand what what going on. These great reviews you see are done on the date of purchase. They literally record and make you give a review while you are signing the paperwork. Everything went fine when I purchased and initially gave it a 4 star. I had hoped to purchase again in the future. How disappointing.Over a year down the road and still having issues. With the repairs I have made, the car would have already been paid off. I was asked to refer someone to purchase and when I brought up the issues I had been having I was told to call back and ask for Vincent because he wasnt there. I called two separate occasions and I never received a call back but as soon as the payment is due I receive texts, calls, and emails stating payment is due. I always pay on time or ahead. Initially I came here because I wanted something used and reliable, big mistake.
I have been a customer for almost a year and needed help on a arrangement miss brittnee helped me and gave me an extension thank you public for helping and understanding
Angel ang Maggie were extremely helpful and so nice. I am a repeat customer because of their fast and friendly service. They call me by name and ask how my family is. They genuinely care about their clients. Thanks again.
Great experience! needed a car for college and they got me into the cutest ford focus! would highly recommend
Seems like they would be good but they’re really getting over on people. Sold me a car with horn not working and refuse to fix . I pay 650 a month for a 2014 Used car . Would not recommend to anyone
Worse customer service ever! Vincent the big bad manager who wants to threaten you to repo your car left and right over 10 bucks! I will never do business with this company again! I would have my wife bring her car back if it didnt report to her credit but with that being said she will be making a complaint to the Better Business Bureau. We have never missed a payment and owe less then 3k on this vehicle! This place has gone down hill he has a big head and thinks he is better then you. I do not get it. I never had any issues with Paaco before until now.
I had a great visit at Public auto. They looked out for me to get in a car that I would be comfortable with driving and paying on as well. The customer service was great with Angle as well.
I had some issues with my payments but they helped me when I needed it the most! All you have to do is go in and talk to them and the manager lady will help you. Thank you one less thing I have to stress about
If I could give zero stars I would I bought a car here back in May and two weeks later it ran hot and I kept having same issues they different offer me a loaner or offer me another car they will smile in your face be nice during car buying process but when issues come up with your car complete devils
Public is awesome! Christina was very helpful today in trading me out of my car. Go visit Public today they will work with you in every way they can.
I want to thank Brithee for truly making my day I got a car u rock 👍👍👍👍
My family and I recently bought a car and the ladies at waxahachie are so great friendly and make the process so easy... I am going to rebuild my credit and I have the vehicle that I want... This car lot is perfect me and those who need a car and dont have great credit...
Public automotive is a great place to get a car and very helpful. Abby was very sweet & helpful on deciding on the right car for me as well, definitely love the customer service
Great friendly manager and sales woman. I would definitely recommend them.
I had an amazing experience with Christina today. She got me in a car without any hassles! Overall experience 110%!!!
The staff was great! I got in a bit of a rough patch and Brittnee helped me! I was scared to ask but she def made the process easy and now I am so much relieved! I will never buy from anywhere else but from Public Automotive.
I am very impressed with Paaco! Last year I was one of the so called victim of todays economy and lost my job. In October I was in a motorcycle accident which prolonged me from being able to even look for work. I had decent credit and a nice down payment but nobody would finance me a car because I hadnt started working yet. Paaco financed me when nobody else would, I got to pick a really great car, and my note is only two years and very affordable. I know my situation is a bit unique but the fact is they took my unique situation and worked with me. I was able to accept a great job after the very next day so now I can go to work. my mom and sister have purchased vehicles from paaco and they have gotten really nice cars at very good prices. I am very satisfied and would gladly recommend them.
The best deals in town by far! Great customer service, and they get things done! I highly reccomend getting a car through Public Automotive Group Waxahachie
Great place to buy a good and reliable vehicle. Customer service is great, financing is easy...and the best part is they DO NOT keep you at the dealership all day. Wonderful Place.
They are soo sweet and super helpful! they work with you super well and i would definitely recommend everyone to come here first!! :)
The staff is friendly and i enjoy going in person to make my payment. thank you for making me laugh you never know how someones day is going and a little laughter goes a long ways
Great car dealership! Abby was so helpful thanks for helping me purchase my first car!
Carol was amazing I went in thinking i wasnt gonna get a car and Carol helped me the whole way and got me into a car she is very patient and friendly go see carol today.
I love this place and they would work with you as much as you need. Highly recommend Gabrielle Martinez
Waxahachie Public Auto girls are on point.. great group of women easy to work with. Kasie Ms Maggie Jessica Angel and Christina empowering women.
They are great as long as you communicate with them and keep your word they keep theirs! Thank you Britany for working with me on my payments! one less thing to stress about
They worked hard to get me approved for the car I wanted!!! Dont hesitate to go...Thanks again Gabrielle!!!