From start to finish the staff was great. Kristen up front was courteous and helpful. Jessica explained the process for our insurance claim to the nuts and bolts of the repair. Great professional service. I would definitely recommend them for your services.

Dropped my car off on September 13th went a full week without hearing anything from them. After one week I called just for them to tell me that they have not started on my car yet, and it was going to be another $600 on top of what I was already quoted. After eight more days they called me again just to tell me that they have not started on my car yet they had other projects that they were trying to take care of. This is the worst shop and the worst customer service I have ever dealt with in my entire life I recommend you find any other shop besides this one. On top of everything else inside and outside my car was left filthy. Ended up just picking up my car and taking it somewhere else

Very impressed with employees attitude and experience working with my 2019 ford f150.3 weeks ago I was hit by a semi truck in Monroe mi.I work across the street and dropped it off which they had to get to their sister shop in woodhaven.jeremy called me twice a week and kept me up to date with progress.Thanks Gerber collision for all your efforts.I will tell anyone that has a aluminum truck too come here and get it fixed.Plus when I got it back they cleaned it inside and out.

Staff was friendly and helpful and they cleaned the vehicle up after the job was done

Good work..keep you posted on your repair progress

Great trchnicians! Highly skilled. Quick service. Explanations before all work. When I need glasswork done I call them.

Female managers run office! Polite, fixed vehicle in timely manner less her it for the Girls!! Yay!

5 Stars all the way!!! Gerber in Wayne, MI has amazing staff! They were so helpful and explained everything and asnwered all questions. I even got my vehicle back almost a week before originally scheduled. They even vacuumed, and washed it. I am so grateful for their kindness and professionalism.

I was very pleased with the service I received at Gerber. Staff was so nice and pleasant to work with. I will definitely refer them to anyone I know that needs this type of work. Good job!

Excellent work and they finished before the time they told me. I am extremely satisfied and will would requestThem again if I ever need any type of body work they are very friendly as well

Always nice. Greets you as you enter. Gets you in & out. Great customer service

Great Collison shop. Everyone is so helpful and makes you comfortable leaving your vehicle there knowing that your getting the best quality service. The paint job that was done on my vehicle was absolutely amazing, looks like nothing ever happened great workers!

Excellent work. would recommend Gerber to whomever needs them

The absolute best collision shop Ive ever been to or experienced. Amazing staff, very friendly and kind.If you need work done on your car GOP to the Wayne Gerber location.

They are very helpful, flexible, cooperative, friendly and great. They cleaned and washedHusbands car after fixing it. I was very surprised that they would vacuum the entire car.

The staff was very courteous and professional

Excellent, fast and reliable service. No hassle was in and out.

Great customer service. They call you periodically to give you a status update of the repair.

Extremely happy with my 2008 Chevy Impala very fast delivery very clean

Friendly staff

Great collision shop, Jessica keeps u posted on the progress of ur vehicle

Staff was very friendly and helpful. Repair estimate cost was very competitive and detailed.

Did a fantastic job my Mustang.

The process you have to go through after getting into an accident is nerve-racking. Gerber Clawson made the process of getting my vehicle fixed a smooth one. It is never easy to be without transportation, and I was scared it would be weeks until I had my car back. Taylor got my car back to me within a week. Not only did he get the car fixed in a timely manner for me, he personally brought the vehicle to my work. I am blown away that the manager personally brought me my vehicle so that I would not have to worry about getting transportation to get it back. Thank you everyone at Gerber Clawson!

Took my car there after being hit on the freeway. They were very communicative, the staff members were very friendly, and my vehicle looked perfect after the repair. A+

This is by far the worst place to take your car for ANYTHING. They balloon up estimates, have zero social acclimate, and are in bed with insurance companies. My 62 year old mother got in a slight fender bender. She has full coverage insurance, and this despicable place ballooned up the quote so the insurance would total the car, saying that the damage was exceeding the amount they would pay to get repaired. Took it to another shop, and within A DAY the other shop gave an estimate that was 1500.00 cheaper, and my Mothers car will be fixed in half the time this place said that they would do it. Do NOT take your vehicle here.

Did a great job on car

Great customer service.

I WILL NEVER GO TOO THIS PLACE EVER AGAIN THE WORSE CUSTOMERS SERVICE EVER.. I CANT THINK OF ONE GIRL NAME THAT WORKS IN THERE. I THINK SHES LIKE A MANAGER OR SOMETHING LIKE THAT. BUT SHE IS THE WORSE. SHE TALKS AND DONT EVEN BREATH IN BETWEEN SENTENCES..

Outstanding service. Thank you sooo much.

They do a great job with the paint and body work but have no idea how to fix the mechanical parts of a vehicle my brother in law brought his car there after hitting a deer and they made it look brand new but didnt replace the thermostat gasket and i just got my car back from them today and it looks great but it over heatiled and started billowing steam wich its a 2006 with low miles so its not just going to do that but when we called them they said they would come pick it up for free and fix it if it was there fault whcic it is because i litteraly turned it onand drove home after i went to pick it up

Thieves, they overcharge like crazy and got my car totalled on a fender bender

Great service.

Professional and fast

Great job