Just wanted to say I love Publix I actually helped get going the first Publix store in Lakeland Fl and even attended George Jenkins High. I visited up here over the past few years before moving up here permanently a month ago. I just wanted to share our first experience, my husband just retired and I wanted to get him the Mountain Retreat cake obviously we moved to the mountains and it was very fitting. I brought it home and realized that it looked different then I remembered well as you can see on the photos it really wasn’t what I expected for his retirement get together after pulling up online what the cake should have looked like. Gave four stars because as a whole Publix is great and I’m not that type of person to lower an overall google review so just wanted to let you guys know that next time hopefully the cake will look a little better, tasted great just wasn’t what I expected. 😊
Much better mask compliance than the Ingles across the street. Fantastic produce section!
Publix was great. The employees were friendly and welcoming. They had some great sales on some items in the international isle on products that are not easy to find. The employees were practicing safe practices for COVID as were a number of patrons. While there were signs with mask recommendations, I chose not to wear one. The employees were friendly and treated me with respect. The other customers...not so much. I was an out-of-towner so maybe that had something to do with it. But other than that it was a great experience and I would go back if Im ever in the area.
The Waynesville NC Publix Super Market is just that. A super place to shop for everything you need. The Pharmacy is awesome too. Many of your prescriptions are reduced or even no charge with insurance. We love the Fresh Produce and the oven-ready meals. I highly Recommend this Grocery Store!
Always Friendly and amazing customer service. Me and my kids love sushi from Publix as well. Great options for already prepared meals. Everything is easy to find but can be a little bit on the pricey side vs other grocery stores in the area but thats to be expected.
Herbie and Mike were very helpful.Very clean store and everyone is friendly.
Clean and up to all of Publix standards. Friendly and helpful the store is very clean and lots of energy from the staff witch is good. I hope that they keep it up and I will be a loyal customer
This has to be the best super market I have ever been into. It was clean, organized,.and what I could tell had about every product that you could think of. The people were nice also. Managers you need to tell your employees keep up the good work.
Major kudos to all of the Bakery Staff :) I made a horrible mistake when ordering my granddaughters birthday cake and chose the wrong date to pick it up. :( My daughter went to pick the cake up for us as it was a surprise party and thats when the mistake was realized. Nicole talked to my daughter and they baked that cake that day for our Sophia!!!!!! I would have gladly accepted a substitute cake for it was my mistake. I cannot praise enough the compassion they showed to my family in helping make this a special day!! They went far above and beyond what they needed to do especially since they were also working on a wedding cake for that day as well!! This was the first time that I have ever had any dealings with Publix and I must say that I am extremely impressed. Thank you all from the bottom of my heart for treating us with such kindness and concern!!!
Publix catered our daughters wedding last weekend. The cheese and fruit platter was amazing as was the strawberry salad! Sara, the catering consultant was very professional, helpful and attentive during the process. She made the whole process easy down to the delivery! Highly recommend their catering service 👌
Good clean supermarket with everything we needed for our stay in Maggie Valley. Would recommend.
Great store with great customer service. Shop here often.
This is the example of how a supermarket should be. Employees are always helpful and will do whatever is necessary to make sure that you leave happy. And the deli food is awesome.
Best meats around. Pricing is usually higher than say Ingles or Food Lion, but their quality is great. Need to learn to shop the weekly deals and bogos if youre the frugal type. Place was extremely clean during the pandemic (still is) and their staff are helpful if you cant find what youre looking for or need a hand bringing things to the car. Overall, one of our favorites for weekly shopping.
Nice Publix, seems to have more than a normal one. Great for groceries and such. Nice people as always.
Its always clean in there. The staff is always friendly. Always stocked better than the Walmart in town.
As the commercial so properly says...where shopping is a pleasure. We had a great conversation with one of the produce managers... Good guy. Nice to support an employee owned business, you can see they actually care!
Very Nice shopping experience. Easy to find what I needed and checkout was quick with appropriate amount of help
This Publix was as good as any in its home state of Florida. Definitely a pleasure to shop here.
I absolutely love Publix. As a former employee I love what they stand for! Excellent customer service and also how they stand behind their employees as a Fortune 100 Company. (If I remember correctly) The Publix in Waynesville is awesome!
I am from Florida so it is wonderfully exciting to have a Publix now within driving distance of where we stay in NC. It is a lovely store with all the things. Except spicy non-breaded chicken wings, they only had the plain ones, but they were ok.
Love our publix in Waynesville! I can always find good fruits & vegetables.The fried chicken is delicious when you need something quick. The staff is always helpful.
This grocery store is always stocked very well! The staff is extremely friendly, too. We had an issue with a blender we bought here and brought it back to customer service. We didnt have the receipt but they let us have store credit so we could just swap it for another blender - which worked perfectly! Im going to miss this grocery store when I go back home 😅
This is the cleanest and most orderly Publix ever! And the staff are wonderful, helpful and enthusiastic! The produce is always fresh! Love it!
Publix has brought Publix cutter to Waynesville and it is long overdue. The products and people are excellent.
I’ve been to plenty of Publix’s in FL. This one is just as nice!
Best meat from chain store Ive eaten. I like the bacon, sausage, eggs, burgers and so on. I recommend getting the dude in the meat department to make you some blue cheese burgers. Best one I have ever eaten.
Publix is always my preferred grocery provider. They have good bogo sales with no card to keep up with. They also tend to carry things that other popular stores do not.
Excellent service always. Quality of produce and meat is above average!
This is a great store that has a wide selection of items, including lots of quality fresh fruits and veggies, a huge selection of wines and staff who know about the wines and can help you select the perfect wine to accompany your meal. The bakery is in-house and has a wide selection of yummy breads, pastries and cakes. Many items utilize locally sourced ingredients
Great supermarket,friendly employees and wide array of selection some of the best quality grocery store meat in town and there deli makes great subs
Very nice store, but then again Publix has high standards for their stores.
Had one of the best Publix subs everade by Nancy a store associate in the deli. She was quick and courteous and made my wife and I delicious subs. Her kindness really made my shopping experience all the better.
Cleanest super market Ive ever seen. Awesome bakery and deli area. Everyone was very nice. The ladies restroom was spotless
Publix coming to Waynesville is the best thing that has ever happened to Waynesville. Chick Fil A across the street is a close second.Publix employees are friendly, helpful, and the store is SO clean!! You will pay more than other grocery stores, but honestly, its worth it because at Publix, shopping really is a pleasure.And their chicken tender sub is so clutch. 👌
Like all Publix its a great place to shop, has a great food bar. Shopping there was a pleasure.
I love to shop at Publix. The store is nice, clean, and organized. The workers are friendly and helpful. The music is peaceful. Publix doesnt carry all the things I like but the difference is made up with some items that the others dont have. Im so glad Publix came to our town!
The entire staff is lovely, shopping there is wonderful, high quality, dynamic selection, young lady in bakery today was very helpful regarding ingredients. I accidentally dropped my credit card and someone turned it in. Customer Service went the extra mile to make sure it was indeed my card. Im very appreciative. Its a bit more expensive than Ingles, but much more elegant, clean and the staff is happy.
Love Publix anytime we shop there! It is definitely a pleasure to shop at Publix!
Very nice people, always shop at publix, here and at home. Always clean
We drove over an hour to get there, very much so worth the drive if you are a Publix person this store is worth the drive, very clean, well stocked with hard to find items that some other Publix stores dont have, great bakery, deli and of course the world renowned Publix sub sandwich. Great helpful friendly staff. Go out of your way you wont be disappointed.for those who remember POP, People our Priority, this store takes the prize.
Great meat/seafood section. One of the few places that feel relatively unchanged due to the pandemic.
New store, good shopping experience, as I wondered around at least 3 store associates asked if I found everything?!!
Did not realize there was a public way out here. Great deals, friendly and helpful employees, quick check out.Overall a good Publix
I like this grocery store I really do most of the employees are nice. However Im not sure if its management or whom but they have a tendency to hang around the check stand when youre checking out on the self check. It makes you feel a little bit like they think youre stealing its a bit uncomfortable. I was there one night at closing there was four of them hovering pretty much nothing like making you feel like you need to leave now. It was still 10 minutes for closing time. Other than that its a beautiful store they have lots of stuff you cant find anywhere else
WORST EXPERIENCE WITH MANAGER FADY GORGES. Terrible customer skills. This “boy” had an issue with my service dog and instead of addressing me professionally he was extremely rude with making a scene in front of other customers and employees. Then followed me out to the lobby and continued. I had to tell FADY GORGES that I was not arguing with him and would follow Publix rule and that was still not good enough for him. FADY GORGES then stood outside the door watching me. This interaction was so bad a Publix employee started crying and walked out of the building. After I left I went to Walmart had no issues with my dog. I told a lot of people what happen. Since he gave me a piece of paper with his name on it I showed it to everyone. To my surprise, I’m not from NC, people knew him and told me he is very rude and I would say close to two hand full of people said that quit shopping at Publix due to this man. I had no idea. Was just sharing my experience. First time at Publix and last. Will continue to share this experience with everyone. This little boy should not be in customer service. I won’t tell the stories I heard about him can only share this experience.
Its F.R.E.S.H. Thats the first thing I can comment about off the top !🎯!Fresh as in Getting out of you vehicle and into the store C.L.E.A.N. Gathering my groceries then it happens !! That Ah - Ha moment when you just know Everything in here is fresh, clean and Green. Hey, I even got change .!!! Right 🙃😳
Nice clean store, employees actually say hello, may I help you?
I only wish Cashiers had this gem! How I miss it SO! Customer service, any employee in any department, everyone is always friendly and helpful. I love the BOGOs, they really know how took give the 2nd item away. My Mom moved to Maggie Valley from Glenville, and Im so lucky I even get a chance to shop in Publix whenever I go visit her
Publix has everything. If you need or want it, you can find it here. The store is clean and the product is very well presented.
Best staffed, cleanest, best organized store Ive shopped in recently. Keep up the good work.
The produce was fresh. The cashiers were friendly and helpful!
I always get subs from the deli. The staff are friendly and kind. Plus the subs are delicious!
I like Publix, better than Ingles so far. Prices seem better and they have a store line of organics, which are priced fairly. Good selection of products including non-alcoholic beer and wine. Quality seems good and people are nice.
Deli counter staff were great, taking my call-in order...even had it ready sooner than they said they could have it ready. Thanks again!
Beautiful store, fantastic customer service, and all the wonderful things about a PUBLIX. From Florida and grew up shopping there. Ive lived in western NC for several years and so happy theres PUBLIX up here finally ❤❤❤❤❤
My wife and I love these stores... unfortunately we only see them on vacation. The cheesecake and their ice cream are delicious!
They had almost everything we needed. Some things they where out of. I love shopping there. I go there often and u should too.
Nice shopping experience. Clean store and latif out well. Not the cheapest place to shop but their meats and produce are fresh.
Always friendly and always stocked. Was there during an afternoon rush and everyone on the team jumped in to make the guest experience that much better!
As we have come to expect from Publix, this store was impeccable and I highly recommend shopping here.
This is the Publix you have come to expect in any city in the Publix footprint. Its nice to know this small mountain town has a go-to grocery with all your favorites.
Friendly staff. Need to stock their international food shelf a bit better but nice overall
Everyone is so nice and helpful. Its a wonderful place to shop.
Clean and well-stocked...found everything we needed!
Very convenient! Used Instacart, it was great!
I first shopped at the 1st Publix in the NE section of St. Petersburg, Fl. in 1962. Back then they were just a small one state chain. They take care of employees, benefits etc. and successfully grew due to their customer service commitment. IMHO..Today they hold to the ideals they did in the 60s but my gosh do they charge you for that now.! The bakery and produce is what always draws me in. Fabulous .The meat and seafood is often quite overpriced, and what I hear is the same from other folks. Every now and then I go to Publix..but mostly I just go to Ingles across the street because..well you know, Publix is just so darned expensive.!Publix are you listening? Get more realistic with pricing and the increased volume and numbers of people will more than make up for the overpriced items youre selling now. Just an FYI
Great selection in meats. Staff is very friendly. Store is nice and neat. Appealing to the eye. Clean!!!
Seems to have everything. Staff friendly and helpful. Great customer service.
Great selection, very helpful staff, and great service!
Very nice place, great people and clean store
This is a great place to shop. Always clean, and all the employees are very helpful and nice.
Publix is a very pleasant place to shop for groceries all the employees are very nice and helpful
Great Super Market. Get their in store made brat wurst, they are the best.
Its Publix. Theyre always clean, meat, and have helpful staff!
Best variety of foods and just a great place to shop.☺️
I love shopping at Publix! The employees are so nice and helpful starting at the front of the store. They wipe the entire shopping cart for each customer as you walk in. The store is always very clean and orderly. Shopping the sales and using coupons, Publix is not any more expensive than other grocery stores.
Plenty of talking freshly stocked shelves fresh produce nice bakery friendly service
Relatively new Publix and still very clean and not crowded. We alternate between this Publix and Ingles for a better experience. Its good to have them in town.
Cool spot. Limited cell service in parking lot and store. Publix wifi available.
Love Publix! Wonderful employees go above and beyond to make your day with warm smiles. Customer service, the management, deli, bakery, produce, meat department, stockers, dairy, pharmacy and checkout & baggers are all amazing! Best store in town hands down. They truly make shopping a pleasure :)Thank you
Great Bogos and fantastic bread and bakery!
Great staff good Attitude 😊
They had a nice variety and carry harder to find items that I occasionally use.
It seemed clean and orderly and they had everything we were looking for.
Great prices on medications. Missed publix. Wish we had one in Sylva or Bryson City, NC
Good place to shop and easy to get in and out quickly. Very friendly staff.
Consistent as all Publix stores. Great selection of everything.
So much Quaternine solution is used to clean and sanitize it smells like a hospital in this location.Produce still gives Ingles a run for their money.And Publix brought grocery prices down for the region.....for which Im grateful.Happy shopper!
Ingles has them beat on salad bars and fruit bars. Best lighting in the whole story is the competition.
My favorite store to shop at! Wish it was closer.always clean well stocked and great staff! This place is worth buying from.pricea are normal.
Great people! Very attentive to your needs. Very clean store.
Publix where shopping is a pleasure is never a disappointment.
Called them from Maggie Valley to see if they could transfer a prescription. They handled it like a champ. Great pharmacy!
Publix in Waynesville has been a pleasant shopping experience. I do prefer the Publix in Asheville but the Waynesville store is much closer to our home. Asheville store is a bit bigger and usually has bigger selection of fresh goods.