Your warranty is only as good as your dealer and if they cant take a tire off a tractor on the lot to put on your new tractor with a defective tire then you have no warranty. Over a week down over something so simple. Tractors arent purchased to simply look at. The sales staff also could care less about your business.

I bought a little utility tractor from these guys a couple of years ago. Recently it needed some repair work so I contacted their service department. There was some confusion over the warranty and as a result I ended up with a significant bill that included trip charges and labor charges that I felt I was unfairly charged for. I complained and thought those complaints had fallen on deaf ears. Today the manager at the Weatherford location contacted me and admitted that this could have been handled better by their store. He also refunded part of the charges making it a fair deal for me, which was all I wanted to begin with. So thank you Stuart. Plus, I get a sense after the conversation that what happened in my situation is being addressed and shouldnt impact others the way it did me. Ultimately, the store worked just as hard to satisfy me as they did repairing my tractor. I suppose thats all I could ask for.

The store and surrounding areas are clean and well lit. The staff was friendly, helpful and nondismissive. They had what we were sent after and the price was reasonable. My experience here was excellent.

The staff here are very friendly and knowledgeable. They have a great selection of toys as well.

Daniel was great to work with. He is getting a new rotary cutter for my 770. Quick, and easy. I would recommend United Ag and Turf. Thanks!

Stewart went above and beyond in educating me on what would be best for my odd ball situation, customer service is a dying art. I hope you guys know what yall have in an employee like him, It would be my pleasure having your staff. Store is set up well, with a fantastic selection. Well worth the drive!

Nice employees and very nicely laid out

Service was quick and friendly. Very pleased

Called ahead about a part and they quickly found inventory and set one aside for purchase later. Staff was friendly and efficient.

Great place for your John Deere Tractors and parts.

The guys at United ag and turf are great they are knowledgeable and friendly. I work maintenance for a non profit and they are always quick to help us with suggestions and parts for our equipment.

All the delivery stores r different and have there own style i think everyone should visit

I picked up a bunch of John Deere parts Id ordered. Had a question about something else, and they pulled up a view of it on the computer for me. I ordered one more part. They call when parts arrive there.I just was notified of their response to my review. All I can add is that they earned the good words I put in.Got extremely good advice from a tech on calibrating the governor. It has to be done perfectly. Got it!Best selection of metric hardware I know of around.

This place is a great place. There is a young lady who answered my call and helped with all my needs and questions...when i went in and spoke with her all smiles and kindness very helpful..i will be going soon to buy my tractor. I believe her name was jj

Nice guys and professional atmosphere!!

I have purchased a couple pieces of equipment from this location. The last piece I purchased had a few substantial issues that needed to be corrected. Prior to getting this issue resolved I wouldve given them two stars. However, I spoke with the sales rep that helped me, Stuart Totz, and things started happening. He was very thorough and followed up with me frequently to get my issues resolved. Because of his diligence I am giving them 5 stars. Stuarts attention to detail and customer service are welcome in a day and age where standing behind the sale seems to be lacking in many purchases. Thanks, Stuart.

Prices are high but its John Deere.

They had answers to all our questions and was able to help us quickly and they were very nice

I probably won’t go back. I asked they guy about one of the smaller tractors-“how much are those?” and he replied with “money”. He thought he was funny but was a DB. It’s not a Ferrari.

Really helpful people. Looking forward to going back.

Pretty good on stocking of accessories and nice facility. However, went to buy a new zero turn lawn mower and sales person was not very knowledgeable and in my opinion seemed to act as if this was a bother. Ended up buying another brand from another dealer. Maybe they were just having a bad day.

Extremely friendly service dept staff

Started somewhat rocky but improved, completed work and were respectful. Only problem was communication one but this was promptly rectified. Appreciate the good attitudes and will return. Also sending my son who has been using a place in Rhome for his service. Ed Evans Mineral Wells

John Deere experts, Leonard know his parts section. Never disappointed!

Great product and service. Fun stuff here.

Very helpful getting me the parts I need. I just started buying parts there and already feel like Ive been shopping with them for years. Top notch as far as my experience has been

I took our lawn mower to be repaired here. I did not purchase it here. It was under warranty and I honestly expected to get the run around. But the Staff here went above and beyond my expectations. They always answered the phone and kept me updated on the repair. With this being busy season I expected it to be there a few weeks but it was in and out within about a week. Even with them having to order parts. I will only purchase from them here on out. Truly grateful to do business with people who appreciate customers or even future customers. Couldn’t be happier. A+++++++

Will not go back here for service - or anything. My husband drove our lawn mower into a ditch. The wheels were bent and we could not turn the steering wheel. Well they fixed that and returned my mower. They said it was the toe. I felt very lucky that is all that was wrong with it. My husband started driving it and noticed that it would not drive straight, it was pulling left. When he turned left, the front, left wheel was rubbing against the deck. So he proceeded to drive it only making right hand turns. So he then told me I needed to contract United AG & Turf as they did not fix the mower. I called for them to pick it up. Once the mower got to United AG & Turf, Jeremy basically called my husband a liar about the mower not being fixed. Jeremy claimed that it was only brought in for the wheels and it drove straight when it left (which they fixed the toe). REALLY? The steering alignment has nothing to do with the wheels. Jeremy said that the alignment was fine when it left and that my husband must have drove over something and broke the axle. THAT DID NOT HAPPEN!! MY HUSBAND IS AN AERONAUTICAL ENGINEER AND WOULD KNOW IF HE BROKE AN AXLE. I wasnt expecting them to fix it for free, because my husband did break it driving in the ditch. I just should not have had to pay another transport fee since United AG did not fix it the first time. And they should have not basically called my husband a liar. Even the transport driver told me you have to watch out for the mechanics there as they dont troubleshoot, they only fix the obvious. Anyway, if you take something here, just know they only do the BARE minimum. I guess they make their $$ on the transporting fee. We are planning on buying excavator in the spring. We were going to go with John Deere but since this is how United AG treats people, I will be going to Ellis Equipment and purchasing a Kubota. #EllisEquipment #Kubota #JohnDeereDoesntCare

Called in with the parts I required. Friendly staff answered all my questions and directed me to a couple other things I should consider doing at the same time which saved me time and aggravation down the road. Had my stuff ready to go when I got there and I was in my way. What else do you want from a parts house?

Love this place. All the tractors you want. Plus attachments and everything for services.

Nice facility and friendly staff. Great selection of parts and tools.

Large selection and great slae prices

After repairs I noticed that my riding mower was not cutting level. I phoned in and rather than taking my unit back in they came out and adjusted it at my house, even mowed half the front yard testing. Friendly, helpful service.

Awesome customer service!

Great place to go. Very good service

My husband and I needed to purchase a new tractor with several implements and tried to get them from Brazos Valley. My husband contacted them several times but had no luck getting them to return calls or help with what we needed. We ended up at Clark tractor in DeLeon and got great service. It was not a small sale, we purchased a 100HP tractor with several implements. It’s bad if you can’t get service after the sale but even a worse sign if you can’t get it before. Also need to add that he went to the lot and looked around at several tractors on the lot, no one ever came out to see if he needed help.Wes and Lesia Butler

They had what I was looking for, also help me with ordering a manual On a piece of my quipment Nice friendly folks I would definitely Be back

I dealt with the store manager, John. Excellent service and he did what he promised.

Its a lawn mower shop not a tractor shop

Awesome JD Dealer..service and sales A++

Great products and services

They had everything I needed.

Great visit picked up parts

Great bunch of guys

Nice people

Knowledgeable & helpful

Great new location

Great staff

Very helpful

They have very good attention in Spanish and English plus good vehicles

Beautiful place