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Academy Sports + Outdoors
21351 Gulf Fwy, Webster, TX 77598, United States
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Academy Sports + Outdoors
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Ti
Review β„–1

Got a nice barbeque grill at a good price then received a military discount 😊. wasnt on the floor so an employee went to the back a found what I was looking for!!! Was courteous and very helpful

Ke
Review β„–2

Very helpful staff and amazing service. And questions I had they answered and took time to explain everything to me. Danny in the firearm section was amazing!!!!

Cl
Review β„–3

Purchased a revolver here and background check came up delayed. Salesman assured us he would call once approved. Not only did they not call, they told me it was still delayed when it was in reality approved when we called to check. When calling back on the 5th day after purchase they finally told me it was approved. When picking up at the store the reason they gave was they were too busy to call. Not only that, the young salesboy Alex and his manager were very rude about the whole thing. I have been a customer since the early 70s and I will never step foot in another one of their stores over this. If they are too busy for the customer let me help lighten their load by giving them one less.

BE
Review β„–4

I love this place. Not only are the clothes & products good quality but this place is an outstading & fun place to shop.

da
Review β„–5

Academy is always quick. They stay busy so help usually needs to be tracked down but always friendly. Overall good experience, as usual.

J
Review β„–6

Customer service is good at this store. The website needs to be worked on or updated. I had to place my order over the phone with a customer service representative.

Na
Review β„–7

This place is very very expensive. Simple t shirts for $45.00.

Ka
Review β„–8

The place is big but we found everything we needed. We even saw family while there!! Everyone was extremely helpful from the time we walked in the door to and including Kim at check out. We had a great experience!!

Br
Review β„–9

Went for Astros World Series Cap. Said in stock like 270 ammo, waste gas going there, online is never updated. Zero In Store Stock πŸ‘Ž

Ty
Review β„–10

Very helpful team members in the fishing department, certainly walked through advantages of setups and different rod and reel combos that suited us best. Switching from fresh to salt and wanted some extra advice! ( Tiffany for the lady or the man anyone lol)

Be
Review β„–11

Purchased fishing licenses. Fast and friendly. They were out of academy chairs, someone assisted me with going to the back and getting what i needed. Will be back to this academy in the future

Ca
Review β„–12

I always end up spending an hour or more in this store because of everything there is to look at. They always have sales going on. I love how helpful the staff members are in the shoe department!

So
Review β„–13

Has great sales and clearance. Better prices than competitors.

Am
Review β„–14

I can always find great deals here for my son! Recently we scored a pair of Under Armour Cleats for $10 bucks!

Ma
Review β„–15

Nice people and numbers surprised to see they had what I needed especially nowadays

Ke
Review β„–16

Academy is always a great place to shop. The fishing section is top notch! Not only do they have a lot of stock but are honest with you on what you need. That is hard to find!!

An
Review β„–17

Worst customer service ever. The short little Asian lady that was apparently the team lead and externally rude to me. Figured she could have at least looked like she liked her job. All she did was text on her Apple Watch and not even look up at me when I was talking to her. She said she had worked there since 2006 but maybe that’s why she hates her job because she’s not going anywhere else in life. Everyone else was 16 and also looked like they hated their jobs. Very poor customer service. Extremely disappointed.

De
Review β„–18

Its a good place to go shopping it has all the the hunting and fishing stuff you need

Br
Review β„–19

Nice and clean. Friendly employees. Clean restrooms. Plenty of Ammo to choose from. Great fishing gear options and rods.

Ch
Review β„–20

I have 4 sons that all play football and basketball. Academy is are #1 spot to get them everything they need to play. Academy hasnt disappointed us yet. Going on 8 years since we started shopping there and we love it. Thanks Academy for all you do from, excellent customer service to fast and easy checkout.

jo
Review β„–21

Just went in for an online pick up. Quick and easy. In and out in less than 5 minutes.

D.
Review β„–22

Bought some athletic-wear here. Adidas. Love them!

An
Review β„–23

Good variety. Better service will be helpful

Jo
Review β„–24

LOVE THIS PLACE, WAS CLEAN AND EVERYTHING WAS IN PLACE & ORDER. WILL RETURN!

Te
Review β„–25

Women appeal needs to be stocked up, was able to find the size needed.

Mi
Review β„–26

Ordered online and opted for in store pickup. My order was ready when I arrived. It was an excellent experience.

Ge
Review β„–27

I couldt find a squash racket, the store is empty..I bought my racket in Amazon

Pa
Review β„–28

Great choices, stock is getting better..have most everything you need for summer fun.

To
Review β„–29

Went into the store I went right to what I needed and a helpful staff

Ry
Review β„–30

A community staple for all your outdoor needs From golf to fishing .Well stocked, and so many differentCategories...best place to go hands down.

Gr
Review β„–31

Awesome got everything I need it thank you mr greg

Af
Review β„–32

Online or offline its the place to go for the Great outdoors and Ive been doing just that for years you cant go wrong

Ke
Review β„–33

This Academy Rocks!! Several folks actually asked me if I needed help!! Real customer service is a rarity, now days. Great job everyone!!!

Ha
Review β„–34

We eventually found what we were looking for and we got a price match, no extra five percent as promised though. Plenty of employees in the shoe dept. Its a shame none of them had time to help us.no doubt very important conversations

Ov
Review β„–35

Would love to see the reloading section come back to life. I realize powder and primers are hard to find, not knocking Academy for that, but other things like shell holders, scales, manuals, dies. Ive seen it slowly deminish over the past several months and have seen nothing being replaced... Come on Academy, get it together.

ad
Review β„–36

Good sport shop with good prices ⚽️ 🏈 πŸ€

Sh
Review β„–37

Friendly and very helpful staff always. Thanks for having my shoes. LolNo more salt water shirts at academy yall. Just tried to find some the other day. They quit selling them not sure why. The helpful young man told me.

Ge
Review β„–38

Went to exchange school shoes for the kid. Customer service was good, young man moved the line with ease.

De
Review β„–39

They have the fishing gear that I need and anything outdoors. Love it

Te
Review β„–40

The store is huge, with plenty of aisle space, and a greeter at the door. A young shoe salesman was very helpful, and I appreciate the personal service. My usual Academy on 59 at Shepherd now seems cramped and, well, shabby. Access from 45 going South is problematic.

C
Review β„–41

Store personnel were great. Well staffed at registers. Online was less helpful as it stated a lot of items were not stocked and had to be ordered and shipped. After doing curbside and seeing size was too large for my child, I returned it and went to the aisle and discovered plenty of stock. Seems as though online website is trying to get customers to purchase more expensive items of same brand name. Definitely will not shop Academy website again.

Th
Review β„–42

They have a variety of things we stop in to look at. Shoes, sales on menswear, and camping supplies.

Hi
Review β„–43

Was a great store once upon a time. The gun counter looks like a ghost town, ammo is always gone. Funny the pawn shops have ammo and guns. No excuses.

Mi
Review β„–44

One employee that work there was really nice until I went there next day another employee didnt give the same polite customers service

St
Review β„–45

This location in webster is the best. Overall staff.best.and always someone wants to help you.you dont have to look for help it comes to you..we love it .cause we camp an fish alot

Jo
Review β„–46

I was impressed with the size of the store and their diversity of items, however, I was dissatisfied with the cleanliness and disorganized isels. I came in looking for swimwear and they were out of stock of the size I needed. I wish that they would keep up on their stocking so I wouldnt have wasted my time coming in. Every time I get in line to check out, their cashiers take a very long time to get through the entire line. The staff was friendly, however. They tried helping me out to the best of their abilities and I appreciate that very much. Would I come back? Yes, but only for select items as their prices here are a bit high.

Je
Review β„–47

Well-stocked for the most part. We shopped there a lot when our children were young, now not so much. We were looking at shoes.

Cr
Review β„–48

I would like to thank Stefani Schmidt in Customerservice at the Webster location. I didn’t realize there was damage on my pellet smoker till I got it home. I called and talked to her and she said they had one ready to go. I went back with the damaged one and they gave me one that wasn’t damaged. It was one of the better experience’s I have had with Customerservice. Thanks so much for the great service Stefani.

Sh
Review β„–49

The whiny country music is so loud that you cant concentrate on anything. Ill shop online from now on.

Ja
Review β„–50

Went to find comfortable work boots and walking shoes that actually fit my WIDE feet.It took quite awhile to go through and find items that were actually in stock but, Mission accomplished!

Ja
Review β„–51

Best place to buy sporting goods due to the top quality of the brands they carry combined with the best prices anywhere.

Gl
Review β„–52

I bought a pair of sneakers online and they came from this store. The sneakers were as pictured and it was quick delivery, but one of the sneakers came with a theft sensor. Now I have to either send them back or find a way to take it off myself without damaging the sneaker which is an inconvenience.

Jo
Review β„–53

Ok selection. Dont ask employees for help though as you wont get anything useful in return ...

De
Review β„–54

Didnt have my size in the shoes I wanted

Ar
Review β„–55

My favorite place to receive gift cards from on Christmas. As an avid Hunter they always have the best prices and hunting accessories on hand. Thanks for always delivering the goods!

La
Review β„–56

Very nice cashier KimPolite and courtesy service

Mi
Review β„–57

Great place to shop. Clean and open registers. Little to no wait. Lately, the checkout price has been half to a quarter of the price shown. Love that surprise. πŸ€·β€β™‚οΈ

Ri
Review β„–58

I moved out of Texas. Now I visit every time I come back and pick up some local sports teams gear.

Ad
Review β„–59

Was disappointed at the archery selection, but generally had some good stuff at reasonable prices...if you completely ignore the usurious prices they charge for licensed sports apparel...

Cr
Review β„–60

Meh, never have the shoes on stock I want 10 1/2 size. Better to use Amazon for shoe orders.

Ch
Review β„–61

Why is Academy still completely wiped out of everything? I dont blame this store, but there must be something they can do, if your suppliers are falling short, buy from local vendors or do whatever you have to do in order to bring needed products back to your loyal customers, sell used guns like you used to, allow small time producers a chance to fill the empty shelves, dont just shrug your shoulders and say Covid thats getting too old to keep using as an excuse, ...... Come on Academy, sell me something!

T
Review β„–62

PRICES ARE WAY TO HIGH FOR ME... My God let the poor people have a chance. I have 7 grand kids I buy for and prices are so highπŸ‘Ž

Re
Review β„–63

Hi there 😊 ☺ how do I know you the way

Ac
Review β„–64

Definitely the best managed Academy store Ive worked with and shopped at, hands down

Vi
Review β„–65

Very kind helpful employees.

Lu
Review β„–66

Never had a bad experience at Academy. Other than stuff being out of stock, of course

Ev
Review β„–67

Found good prices on sons work shoes. Jeans ..And fishing shirts.

Je
Review β„–68

Always friendly staff and quivk service.

Ev
Review β„–69

A lot more of a selection now this place is great. Pretty good prices on kayaks too.

OM
Review β„–70

Good variety of shoes specially THE steel toe boots

Me
Review β„–71

I really like this location, but this is the 3rd time we went shoe shopping for my youngest son(10 y/o) at this Particular Academy and found out they dont have anything he loves in his size. So we usually leave with him annoyed, but still grateful.

Mo
Review β„–72

Didnt find good options for Clay tennis shoes

Ni
Review β„–73

This is definitely one of the cleaner stores but very dissatisfied with the lack of employee assistance. We shopped the bikes for 30 minutes without a single associate helping. We ended up wheeling the display to the register and bought it instead.

Al
Review β„–74

All is good... No flounder gigging lanterns though..... You can get a Earl Campbell 34 Houston oilers shirt....He and Barry Sanders are Two of the best to ever play the game....texas,oklahoma two peas in a pod

Gr
Review β„–75

Feels like the Walmart of sports stores. I mean I like the place. Everybody seems friendly, but why are the lines so dang long and slow. Is it just me or do the clothes seem of the lower quality than other stores?

Ka
Review β„–76

I was searching for womens work boots, seeing as to how Houston and the surrounding areas are known to be the plant capital of the world. I was disappointed to find a few lace up options, but only one pair of narrow stiff leather Durangos in stock.

Bi
Review β„–77

Lots of stuff, good prices, adequate parking. Helpful staff. I bought a bicycle here a couple of years ago.

Ma
Review β„–78

Wasnt happy today when I made a purchase the cashier didnt do her job right. Did what she wanted to.

ro
Review β„–79

Love this place. Everyone is super nice!

Sp
Review β„–80

Got our fishing license with ease here. Happy and helpful employees

Ky
Review β„–81

Compared to other Academy locations I really enjoy this one the most.Selection is great like most locations but its the service I like here. There is a fine line between selling, suggesting, and being pushy. I feel the staff here does a great job of suggesting.

An
Review β„–82

Great Big store. Had a trip to ohio, found all my cold weather gear. Love this location!!

jo
Review β„–83

Had what I needed, most importantly at decent price.

Es
Review β„–84

Dog friendly! Nice big clean store! Went in to buy work boots for husband easy in and easy out! Greeter was friendly with our pupπŸ•πŸ’—πŸ‘

Mi
Review β„–85

The quality of products and cost thereof is excellent, and the customer service is superb.

Me
Review β„–86

Returning broken Sketchers tennis shoes. Manager actually gloated when denying return citing no receipts. Who keeps tennis shoes receipts? 11 years of buying every shoe I own there. No more.

Jo
Review β„–87

Great place for almost any sporting activity. Friendly, helpful sales people

Je
Review β„–88

Great Houston based company!!

Da
Review β„–89

My favorite store for all my fishing supplies.

Ve
Review β„–90

Lotta helpful staff. Place is well stocked. Organized.No complaints.

Ry
Review β„–91

Excellent service and selection. My wife is recovering from a severe ankle injury, so we were grateful to find people who know their product line.

wi
Review β„–92

Store is ok, nothing negative.

Te
Review β„–93

Les in the fishing department was incredibly helpful. He was friendly, informative and professional. He helped me get my fishing rod all set up and gave me great information about fishing for reds.

Le
Review β„–94

Good competitive prices

Br
Review β„–95

Nothing like getting lost in the fishing section

Ju
Review β„–96

Great stock, very friendly people.

MI
Review β„–97

Everything is bigger in Texas and Academy proved it. It is huge!

El
Review β„–98

I get all my nike attire here so much to chose from it has so much

Mu
Review β„–99

Cool got a punching bag

Br
Review β„–100

Best Academy on the Southside, much cleaner and better stocked than Galveston.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:21351 Gulf Fwy, Webster, TX 77598, United States
  • Site:https://stores.academy.com/tx/webster/21351-gulf-freeway.html?utm_source=google&utm_campaign=texas&utm_medium=seo&utm_content=032&y_source=1_ODc0NTYwMi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 281-557-5900
Categories
  • Clothing store
  • Outdoor sports store
  • Exercise equipment store
  • Gun shop
  • Hunting and fishing store
  • Shoe store
  • Sportswear store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:8AM–11PM
  • Saturday:9AM–9PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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