I had gone in for a coffee and a bagel the shop it obviously had a very busy morning and one of the employees was obviously having a very bad day nonetheless my order was taken and things were going fine until a woman came in Who was upset about getting an incorrect order and having already driven down the highway Before she realized it the woman behind the counter was helping her when the employee who was having a bad day decided to add commentary that everyone in the store could hear that this customer was making a big deal out of nothing! The customer was not being rude was just a little upset because she had the wrong order and was waiting for it to be corrected but as soon as this employee started adding her commentary it certainly made the customer feel even more less valued! The employee also reached over the counter and grabbed the bag and threw it in the trash very rudely!After the customer left the employee started to bad mouth her right in front of me!!!! I couldn’t help myself I had to say something to the employee telling her that she was out of line and should never have treated a customer like that! She went on to defend herself saying that the customer wanted a gift card etc. and that wasn’t so until the customer started hearing the bad commentary! The employee who is taking care of the customer was taking care of the situation and the employee who was having a bad day should’ve just gone home!I don’t think this is normal for the store and I don’t normally post bad reviews but it was very upsetting to see somebody in a customer service position behave so badly!

Good coffee and fresh muffins

Love this place wish they had my donuts after the. Morning

Went inside to place my order and it took awhile. There were 3 of them and they were all tending to the drive through.They were nice but slow. The doughnut was okay, I ordered the pumpkin spice which was the last one and was a bit hard.Ordered a frozen mocha latte. Wasnt sweet enough and too icy.Not sure I will return.

If you have to close for awhile, please put a sign on your drive up speaker so the cars dont wait for 15 minutes and get mad.

Great place

Orderd breakfast for the whole family along with beverages. Nothing was very good and it cost me $40

Very nice people work here. They are fast on service and polite.

Great crew of People!!

Great coffee- more flavors than competitors. Prices are inexpensive. Lots of options for b-fast sandwiched. Donuts are average, but the muffins are divine. Best muffins around - lots of variety and moist. Try the peach ?

Best staff around! Great coffee, sandwiches and donuts.

Good coffee! Quick Service!

Woman works and her son is the cutest thing ever, he should be the mascot

Quick and delicious! The Very friendly staff is a great bonus 👍 great place for a snack...!

Amazing customer service every single time I come here!! My favorite... chocolate croissant! They go fast though. Which is why Im going to get 1, maybe 2in a few minutes👍🍩☕💕

Always friendly and curtious!! Prices and selection are great!

Love this Place ♡ Betty & Maggie are My Favorites....Always on point ♡

Food is better tasting and inexpensive in comparison to dunks, the coffee doesn’t taste burnt and is generally sweet enough and actually very tasty. And the ladies at drive up are always so friendly. Was using The Dunkin’ right down the way with the Santander atm but the attitudes coming off of some of those girls was getting to be a bother so I thought I’d try something new and I’m glad I did.

Always been a dunks guy but stopped in Honey Dew a little while back and its the only place I go now. Friends love their smoothies and teas also a lot larger variety than the other place. But what won me over more than anything is the staff very friendly and polite. And some amazing happens here that you dont get at the other place your order is correct.

Great coffee and the coconut donuts are great

I have no complaints although I wish I had ordered the chocolate cream filled instead of vanilla. But that is just a 20/20 hindsight observation. Coffee was very good and drinkable in a reasonable amount of time as opposed to burning my tongue and mouth even after 20 minutes or more. It did get quite busy at one point which is good and, of course, the usual grouping of senior citizens.

Love going in the morning when the two remarkably nice Spanish ladies are there, you can tell they love what they do, very good when they greet you when you drive up to the window. they sure know how to make my Ice coffee with extra cream, extra Caramell swirl It never fails. My issue during the day or later at night is the guy with the ponytail he’s really slow, really doesn’t know how to make coffee or EVEN stir you can tell he just wants the week to be over and get his check and call it a day! Also doesn’t look Presentable, he looks like he just woke up out of bed and realized customer service doesn’t matter.

Its ok

I love the selections in there..!!! The inside was very clean and bright.

The counter service was great but the company loses a star for having scheduled one person during such a busy time of day!

Best coffee around. The people and service are fantastic.

I dont know why I tried there coffee again.

Frozen caramel latte is our favorite drink from Honey Dew Donuts. Not a fan of their donuts but I am impressed with their fast and accurate service.

Staff is always friendly and efficient. Food is fresh and prices are good. This is my daily go-to coffee spot!

Great service and great food. My go-to place.

Good service great drinks

The staff was friendly. They were overwhelmed at the time of my visit, they worked hard to please as best they could being understaffed. In spite of that the pastries were fresh, the coffee was also fresh.

Excellent customer service, food and large variety of beverages. Highly recommend this establishment.

Best coffee place in town, morning ladys are the best and always make everything so perfectly and are so super friendly!!

Awesome

Excellent service and staff, super coffee!!

Better coffee than Dunkins! Yeah I said it

Cant follow simple orders. How hard is it to make sandwich with no cheese?

Pastries are very good. Polite staff. Quick service.

Better then Dunkins. Employees dont speak good English. Be very clear what you want in the drive thru.

I love it only in Webster best people working there to

Friendly and quick

Go see betty and maggie and the rest of the crew, they are awsome!!!!

Great customer service and delicious food!

Took almost 10 minutes to make a hot chocolate

Only place where you can get vanilla hazelnut coffee.

Donuts and coffee are absolutely delicious and the staff are warm and friendly.

Long lines, slow service in the am. Good customer service

Love strawberry ice tea with boba

Much better than the other Honey Dew in town, where the associates are generally rude or on drugs.

Prison people working on you and courteous

Friendly people

So much better than that other place !

Great butternut donuts

Very good coffee drinks. Saw it while travelling and stopped in.

All my friends go there! We all love it

Coffee pretty good.

They offer WiFi but nobody from stuff and managers know connection password.

Always fresh and fast!

Not bad at all,good coffee and donuts

50/50 chance you get good service

A++ service + coffee! 🍩🍩🍩🍩🍩🍩🍩What type of donuts can fly? ~ A plain oneDonut ever let me go. . .

Great coffee, great sandwiches, great baked goods

Delicious coffee, pastries and muffins 👍👍👍👍👍👍👍

So much better than d+d

Nice Honey Dew shop...friendly wait staff

Good food and coffee; cozy for eating in

Drive thru doesnt usually have a line and the employees are always kind and get the orders right!

Gerat ppl and food

I recommend the triple double breakfast sandwich!!!

Great coffee shop

One of my favorite donut shops

Coffee is better than Dunkin but the food is horrible. Good service is hit or miss.

Great service as well as products

Ok donuts, good coffee

Great food

All I can say is chillachino

Good coffee!!

Good donuts

Great coffee

Great Ice coffee!!

I like the food!

Love it

Love this place